The staff at the Bakewell FatFace store are fantastic! I was struggling to find a cardigan or top layer to pair with a particular dress. The staff at this store really took the time to listen to what... Leggi di più
L'azienda ha risposto
Anche se non controlliamo le affermazioni specifiche, trattandosi di opinioni personali, etichettiamo le recensioni come “Verificate” quando riusciamo a confermare che c'è stata un'interazione commerciale effettiva. Leggi di più
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Ordered 2 T-shirts and a skirt from Fatface. Arrived following day. All great quality. Skirt too big, husband returned in store. (I’m a wheelchair user and local store inaccessible). Prompt refund,... Leggi di più
L'azienda ha risposto
I was apprehensive when I learnt that Next had acquired (or so I was lead to believe Fat Face. So far no deterioration in the quality and style of clothing. The online line service is great and staff... Leggi di più
L'azienda ha risposto
I was looking for a jacket and sent for two different sizes. They arrived within two days. Although the coats were very good quality, they were too thick for what I wanted. I was able to return them t... Leggi di più
L'azienda ha risposto
Dettagli dell'azienda
- Negozio di abbigliamento
- Negozio di accessori di moda
- Negozio di abbigliamento uomo
- Negozio di abbigliamento donna
Scritti dall'azienda
FatFace is an active lifestyle clothing and accessories retailer proudly based in the UK. Born in 1988, we’ve grown from selling just a few t-shirts and sweatshirts to become one of the UK’s most iconic fashion lifestyle brands. We currently have over 200 stores across the UK and Ireland, as well as an online shop selling a wide range of womenswear, menswear, footwear, and accessories. You can shop with us in so many ways. Either head in-store, where our knowledgeable and friendly crew are on hand to offer style tips and advice, or go onto our website, www.fatface.com, where you can browse our entire range of clothing and be inspired by what’s on offer. You can also have it delivered in a way that suits you.
Informazioni di contatto
FatFace Matlock Street, DE45 1EE, Bakewell, Derbyshire, Regno Unito
- 01629 810089
4,5
Eccellente
54 recensioni
L'obiettivo di Trustpilot è mostrare contenuti di persone reali. Questa azienda potrebbe usare il nostro strumento di risposta assistita dall'intelligenza artificiale per rispondere più velocemente.
Come questa azienda usa Trustpilot
Scopri come vengono raccolte, valutate e moderate le loro recensioni e valutazioni.
Really like the sandals
Really like the sandals. Picked them up from the shop - no problems
12 aprile 2023
Risposta di FatFace - BAKEWELL 2
Good Morning
Thank you for leaving us this review about your online shopping experience, it's great reading such positive comments about the quality and service you received.
Have a great day!
Take care, EP
Smooth operation
The garment I had ordered online arrived at the shop in a few days and I was quickly informed. There were no problems with collecting it. I shall certainly use the click and collect option again for stock not available locally.
23 marzo 2023
Risposta di FatFace - BAKEWELL 2
Thank you for taking the time to leave us your review. It’s great to hear that your order arrived with you so quickly and that you are happy with your items! Have a great day – LB
Ordered jeans from bakewell to be…
Ordered jeans from bakewell to be emailed saying they didn't have delivery address so gave it then finally got package but they sent me slippers not jeans as ordered an even said on invoice ,still not replied to my 2 emails fuming is a understatement ,UPDATE thanks for reply from fatface they very apologetic and resnding my jeans so hopefully sorted soon 👍
4 dicembre 2022
Non scritta su invito
Risposta di FatFace - BAKEWELL 2
Good morning, Peter
Thank you for taking the time to leave us your review and I am sorry to read that you have had an issue with your store order.
I've taken a further look into this for you and can see that my colleague had replied to your emails, re-ordered the jeans for you and that your parcel arrived to you safe and sound.
If there is anything else we can support with, please do not hesitate to get in touch with our friendly customer service team customerservices@fatface.com or call us on 0330 124 0000 Mon-Fri 9am-4pm and we can assist you further. JB
Great service and helpful staff
Great service and helpful staff - easy to call and have my order set aside to exchange my online order for a smaller size
30 settembre 2022
Risposta di FatFace - BAKEWELL 2
Good Morning
Thank you for leaving us this review about your online shopping experience, it's great reading such positive comments about the quality and service you received.
Have a great day!
EP
Visited the store in the beautiful…
Visited the store in the beautiful village of Bakewell in Derbyshire where the quaint shop was well stocked and maintained by helpful and friendly staff.
13 settembre 2022
Risposta di FatFace - BAKEWELL 2
Good Morning
Thank you for leaving us this review about your online shopping experience, it's great reading such positive comments about the quality and service you received.
Have a great day!
EP
Brilliant love fatface a bit pricey but…
Brilliant love fatface a bit pricey but qhen i can get clothes its the place i look first
21 luglio 2022
Risposta di FatFace - BAKEWELL 2
Hello Sue
Thank you for leaving a 5* Review.
Thank you for being a loyal customer of ours! TG
The staff at Bakewell were extremely…
The staff at Bakewell were extremely friendly and helpful. A real pleasure to shop there. Thank you.
26 febbraio 2022
Non scritta su invito
Risposta di FatFace - BAKEWELL 2
Hi Mark,
Thank you for your review.
I am so pleased that you had such an amazing experience in store and I will make sure that your feedback is passed on. We hope that you continue to enjoy your shopping experience with us.
Have a lovely day!
JH
Risposta di FatFace - BAKEWELL 2
Good morning Anne,
I am so happy to read what a positive experience you had in the bakewell store. I will be sure to pass this on to the wonderful team.
I hope you have a wonderful day! CA :)
Risposta di FatFace - BAKEWELL 2
Hi Susan,
Thank you for your 5* review.
I am so glad to hear that you are happy with the service you received. We hope you enjoy your new purchase!
Have a great day!
Thanks again, JH
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