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FatFace - ABERGAVENNY Recensioni 

149
•
TrustScore 5 su 5

4,8

20 High Street, NP7 5RY Abergavenny, Gwent, GB

•

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Scopri cosa dicono le persone

Valutata 5 stelle su 5

Fantastic service from the lady in the Abergavenny store. So friendly and helpful; ordered trousers for me and adjusted the price in line with the sale offer. Ordered on Saturday, delivered and ready... Leggi di più

L'azienda ha risposto

Valutata 5 stelle su 5

I can always rely on fatface style and quality. Plus their next day delivery service is just weekday a working mum needs. I'm one happy customer

L'azienda ha risposto

Valutata 5 stelle su 5

Tried to return an item to the store in Abergavenny but I had the wrong receipt. The sales assistant spent ages identifying my purchase on their system using my credit card as a reference and was abl... Leggi di più

L'azienda ha risposto

Valutata 3 stelle su 5

Since Next have bought FatFace you can't see your previous orders online in your account which had made things very difficult for my husband when he had a faulty jumper that started to come apart as h... Leggi di più

L'azienda ha risposto


Dettagli dell'azienda

  1. Negozio di abbigliamento
  2. anche in
  3. Negozio di abbigliamento donna
  4. Negozio di abbigliamento uomo
  5. Negozio di accessori di moda

Scritti dall'azienda

FatFace is an active lifestyle clothing and accessories retailer proudly based in the UK. Born in 1988, we’ve grown from selling just a few t-shirts and sweatshirts to become one of the UK’s most iconic fashion lifestyle brands. We currently have over 200 stores across the UK and Ireland, as well as an online shop selling a wide range of womenswear, menswear, footwear, and accessories. You can shop with us in so many ways. Either head in-store, where our knowledgeable and friendly crew are on hand to offer style tips and advice, or go onto our website, www.fatface.com, where you can browse our entire range of clothing and be inspired by what’s on offer. You can also have it delivered in a way that suits you.


Informazioni di contatto

  • 20 High Street, NP7 5RY, Abergavenny, Gwent, Regno Unito

  • 01873 851565

4,8

Eccellente

TrustScore 5 su 5

149 recensioni

5 stelle
4 stelle
3 stelle
2 stelle
1 stella

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4,8

Tutte le recensioni

(149)

14.178 recensioni negli ultimi 12 mesi

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Su Trustpilot, le aziende non possono offrire incentivi o pagare per nascondere le recensioni. Le recensioni sono le opinioni dei singoli utenti e non di Trustpilot. Leggi di più

Valutata 5 stelle su 5

Ordered trousers on line to be…

Ordered trousers on line to be delivered to local store. Brilliant trousers and brilliant service from staff!

12 aprile 2023
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Risposta di FatFace - ABERGAVENNY

Good Morning
Thank you for leaving us this review about your online shopping experience, it's great reading such positive comments about the quality and service you received.
Have a great day!
Take care, EP

Valutata 5 stelle su 5

Staff very helpful and had a good…

Staff very helpful and had a good attitude

13 aprile 2023
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Risposta di FatFace - ABERGAVENNY

Good Morning
Thank you for leaving us this review about your online shopping experience, it's great reading such positive comments about the quality and service you received.
Have a great day!
Take care, EP

Valutata 5 stelle su 5

Great product

Great product, quick & easy transaction

12 aprile 2023
Logo di FatFace - ABERGAVENNY

Risposta di FatFace - ABERGAVENNY

Good Morning
Thank you for leaving us this review about your online shopping experience, it's great reading such positive comments about the quality and service you received.
Have a great day!
Take care, EP

Valutata 5 stelle su 5

Easy to order & collect.

Easy to order & select, no issues with website to complete purchase. Great selection of clothes, choice of collection or delivery. Ease of collection, parcel in my hand within minutes, great service.

12 aprile 2023
Logo di FatFace - ABERGAVENNY

Risposta di FatFace - ABERGAVENNY

Good Morning
Thank you for leaving us this review about your online shopping experience, it's great reading such positive comments about the quality and service you received.
Have a great day!
Take care, EP

Valutata 5 stelle su 5

Great service

Great service from the girls in Abergavenny store. Collected an item, purchased an item & then they ordered another item to be delivered.

11 aprile 2023
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Risposta di FatFace - ABERGAVENNY

Thank you for your feedback regarding your recent visit to one of our stores. It is great to read such positive comments regarding our lovely store crew. Have a lovely day! CD

Valutata 5 stelle su 5

Smooth ordering and delivery as usual

Smooth ordering and delivery as usual. Thanks .
Love my new bag. Quality always good.

8 marzo 2023
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Risposta di FatFace - ABERGAVENNY

Good Afternoon
Thank you for leaving us this review about your online shopping experience, it's great reading such positive comments about the quality and service you received.
Thank you for being a loyal customer of ours!
Have a great day!
Take care, EP

Valutata 5 stelle su 5

I used the new click and collect at…

I used the new click and collect at your Abergavenny store and apparently was the first customer to use it. The assistants were fantastic. I found this option so easy and convenient and will definitely do this again for my online purchases.

17 marzo 2023
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Risposta di FatFace - ABERGAVENNY

Good afternoon, FatFace customer

Thank you for leaving us this review about your instore shopping experience, it's great reading such positive comments about the quality and service you received. We look forward to you shopping with us again soon at our Abergavenny store.

Take care, JB

Valutata 5 stelle su 5

Fantastic customer service at local store

Tried to return an item to the store in Abergavenny but I had the wrong receipt. The sales assistant spent ages identifying my purchase on their system using my credit card as a reference and was able to give me a refund. She was super helpful and really made my day. Thanks Robyn!

6 gennaio 2023
Non scritta su invito
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Risposta di FatFace - ABERGAVENNY

Amazing review! This is the service that we adhere to here at FatFace! We are so pleased we could help :) - RS

Valutata 5 stelle su 5

Staff very helpful

Staff very helpful! Nothing was too much bother even though I could see how busy they all were.

19 novembre 2022
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Risposta di FatFace - ABERGAVENNY

Good Afternoon,
Thank you for your feedback regarding your trip to the Abergavenny store. It is so wonderful to read such lovely feedback!
All the best - KS

Valutata 5 stelle su 5

Great!

Bought online a pair of denim trousers. Great quality but a size bigger. Went to the local shop to change them for a smaller size and the shop assistants were really great to help me. I do really like buying from FatFace.

24 ottobre 2022
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Risposta di FatFace - ABERGAVENNY

Thank you so much for your 5* review. We are thrilled to hear that you had such a great experience when shopping with us! Your comments will be fed back to our amazing team in store! - RS

Valutata 5 stelle su 5

Excellent service

Unable to find my size in the Aber shop I ordered online and was very pleased with the service.

11 ottobre 2022
Logo di FatFace - ABERGAVENNY

Risposta di FatFace - ABERGAVENNY

Hi Denise, thank you for taking the time to leave your 5* review. I am really pleased to hear that you had a positive shopping experience and we look forward to welcoming you back soon. Take care, LE

Valutata 5 stelle su 5

Absolutely brilliant

Absolutely brilliant, only took a few days arriving, beautiful dress brilliant quality perfect fit , thank you.

23 settembre 2022
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Risposta di FatFace - ABERGAVENNY

Hi Beverly, thank you for taking the time to leave your 5* review. I am really pleased to hear that you had a positive shopping experience and we look forward to welcoming you back soon. Take care, LE

Valutata 5 stelle su 5

Friendly and helpful

17 settembre 2022
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Risposta di FatFace - ABERGAVENNY

Hi Helen, thank you for taking the time to leave your 5* review. I am really pleased to hear that you had a positive shopping experience and we look forward to welcoming you back soon. Take care, LE

Valutata 5 stelle su 5

Exceptional service!!

Have to give a shout out to Colin in the Abergavenny branch. Amazingly helpful. Nothing too much trouble. Definitely goes above and beyond. Had trouble ordering an item online and he sorted it for me. Thanks Colin you're a star., ⭐

3 settembre 2022
Non scritta su invito
Logo di FatFace - ABERGAVENNY

Risposta di FatFace - ABERGAVENNY

Good Afternoon

Thank you for your 5* review.

I am so glad to hear that you were happy with the service you have received. We hope you enjoy your new purchase.

Have a great day!

Take care, EP

Valutata 5 stelle su 5

Lovely friendly staff couldnt do enough…

Lovely friendly staff couldnt do enough for you
Nice pleasant experience.

24 giugno 2022
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Risposta di FatFace - ABERGAVENNY

Good Morning Gail
Thank you for your 5* review.

I am so pleased to hear of your recent experience in our Abergavenny store. Please be assured that this will be passed onto the crew members involved for you.

EP

Valutata 5 stelle su 5

Excellent customer service

I purchased the wrong size dress (my own fault) but the Abergavenny branch were more than helpful to get things sorted. First class customer service.

24 giugno 2022
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Risposta di FatFace - ABERGAVENNY

Hi Martin,
Thank you for taking the time to leave your 5* review. I am pleased to hear that you are happy with the service you received in our Abergavenny store. I will make sure that your comments are passed on directly to the store and their area manager. Have a lovely weekend! Many thanks-AB.

Valutata 5 stelle su 5

My grandson worked there its nice…

My grandson worked there its nice quality and they are really helpful the last twice I bought o. Line because they were cheaper then in store, we have had a long relationship for my children aged 42 to 54, and my grandchildren aged between 10 and 26 one girl and 5 boys

2 giugno 2022
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Risposta di FatFace - ABERGAVENNY

Good afternoon, Mary

Thank you for leaving us this review about your instore shopping experience, it's great reading such positive comments about the quality and service you received. We look forward to you shopping with us again soon.

Take care, JB

Valutata 5 stelle su 5

Always loved fat face…

Always loved fat face…. Excellent service

25 maggio 2022
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Risposta di FatFace - ABERGAVENNY

Good afternoon, Anthony

Thank you for leaving us this review, it's great reading such positive comments about the service you received.

We look forward to you shopping with us again soon.

Take care, JB

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