Paid £4.99 postage for a shirt that turned out to fit and feel like a sack, with oversize buttons and a Harry Hill collar. Didn't like it, so sent it back, cost £2.49.. postage. £7 out of pocket with... Leggi di più
Sede
Cambia sedeUnit 7 Bon Accord Centre,, George Street, AB25 1HZ Aberdeen,, Scotland, GB
•Anche se non controlliamo le affermazioni specifiche, trattandosi di opinioni personali, etichettiamo le recensioni come “Verificate” quando riusciamo a confermare che c'è stata un'interazione commerciale effettiva. Leggi di più
Per proteggere l'integrità della piattaforma, ogni recensione presente sul sito, verificata o meno, viene monitorata dai nostri sistemi automatici 24 ore su 24. Questa tecnologia è progettata per individuare e rimuovere i contenuti che non rispettano le nostre regole, come le recensioni non basate su esperienze autentiche Siamo consapevoli che potremmo non riuscire a cogliere proprio tutto, quindi puoi segnalarci qualsiasi cosa pensi che ci sia sfuggita. Leggi di più
Scopri cosa dicono le persone
Has been a while since I bought from Fatface but recently bought items in store and online and was pleased to see the same good quality. The store has moved locations and is much smaller so it has lo... Leggi di più
L'azienda ha risposto
The man working (sorry I didn’t catch his name) was very pleasant and helpful! He was working by himself I believe but he greeted everyone coming into the store which was lovely.
L'azienda ha risposto
Visited the Aberdeen store recently, lovely friendly staff and the shop was beautifully bright, clean and tidy. I don't live near a store and usually order online so it was nice to be able to browse... Leggi di più
L'azienda ha risposto
Dettagli dell'azienda
- Negozio di abbigliamento
- Negozio di accessori di moda
- Negozio di abbigliamento uomo
- Negozio di abbigliamento donna
Scritti dall'azienda
FatFace is an active lifestyle clothing and accessories retailer proudly based in the UK. Born in 1988, we’ve grown from selling just a few t-shirts and sweatshirts to become one of the UK’s most iconic fashion lifestyle brands. We currently have over 200 stores across the UK and Ireland, as well as an online shop selling a wide range of womenswear, menswear, footwear, and accessories. You can shop with us in so many ways. Either head in-store, where our knowledgeable and friendly crew are on hand to offer style tips and advice, or go onto our website, www.fatface.com, where you can browse our entire range of clothing and be inspired by what’s on offer. You can also have it delivered in a way that suits you.
Informazioni di contatto
Unit 7 Bon Accord Centre,, George Street, AB25 1HZ, Aberdeen,, Scotland, Regno Unito
4,7
Eccellente
331 recensioni
Chiedi ai clienti di scrivere una recensione
Questa azienda invita i propri clienti a scrivere recensioni - sia positive che negative
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Awesome store
Love their clothing and had a great experience at their physical store in Aberdeen. Scotland.
11 dicembre 2023
Risposta di FatFace - ABERDEEN 4
Hello
Thank you for taking the time to share your recent experience with us.
I am so pleased to hear you love your new items.
I hope you have a great day!
EP
Love going into this shop
Love going into this shop. ALL the staff are super helpful and nothing is ever too much trouble. Always good for a quick window shop too before catching the train
1 dicembre 2023
Risposta di FatFace - ABERDEEN 4
Hello
Thank you for your 5* review.
I am so glad to hear that you were happy with the service you have received. We hope you enjoy your new purchase.
Have a great day!
Take care,
EP
Risposta di FatFace - ABERDEEN 4
Hello
Thank you for your 4* review.
I am so glad to hear that you were happy with the service you have received. We hope you enjoy your new purchase.
Have a great day!
Take care,
EP
Well I haven't received it yet
28 novembre 2023
Risposta di FatFace - ABERDEEN 4
Hello Samantha
Thank you for your review.
I am so sorry to hear this,
I have checked and I can confirm that your order was marked as being delivered on the 30th November. If you have checked with Neighbours and any safe places saved with Royal Mail and you still have not received it please contact us at customerservices@fatface.com and we can look into this further for you.
EP
Excellent service as always from…
Excellent service as always from ordering on line to click and collect.
27 novembre 2023
Risposta di FatFace - ABERDEEN 4
Hello
Thank you for your 5* review.
I am so glad to hear that you were happy with the service you have received. We hope you enjoy your new purchase.
Have a great day!
Take care,
EP
Excellent service
24 novembre 2023
Risposta di FatFace - ABERDEEN 4
Good afternoon, Mr. Anderson.
Thank you for leaving us this review about your instore shopping experience. We look forward to you shopping with us again soon at our Aberdeen store.
Take care, JB
Risposta di FatFace - ABERDEEN 4
Good morning
Thank you for leaving us this review about your online shopping experience, it's great reading such positive comments about the quality and service you received.
Thank you for being a loyal customer of ours!
Have a great day!
EP
Risposta di FatFace - ABERDEEN 4
Good morning
Thank you for leaving us this review about your online shopping experience, it's great reading such positive comments about the quality and service you received.
Thank you for being a loyal customer of ours!
Have a great day!
EP
Can't return items to store if paid for…
Can't return items to store if paid for with PayPal which is quite frustrating - although lady in store was very helpful and did package it all up for me and fill out the returns form.
20 novembre 2023
Risposta di FatFace - ABERDEEN 4
Good Afternoon Charlie,
Thank you for taking the time to leave us a review!
I am happy to hear you had a positive experience in our Aberdeen store, I will make sure this is passed on to them! I can understand this being frustrating and not ideal for returning a order.
I have passed this feedback on to the relevant department and this will be looked into. We appreciate all feedback whether it be good or bad as this helps us shape our service.
Kind Regards, JW
Great dress!
20 novembre 2023
Risposta di FatFace - ABERDEEN 4
Hello Diane
thank you for taking the time to leave your 5* review. I am really pleased to hear that you had a positive shopping experience and we look forward to welcoming you back soon. Take care, LE
Prompt delivery.
20 novembre 2023
Risposta di FatFace - ABERDEEN 4
Hello Felicity
thank you for taking the time to leave your 5* review. I am really pleased to hear that you had a positive shopping experience and we look forward to welcoming you back soon. Take care, LE
Risposta di FatFace - ABERDEEN 4
Hello Donna
thank you for taking the time to leave your 5* review. I am really pleased to hear that you had a positive shopping experience and we look forward to welcoming you back soon. Take care, LE
Good quality products
Good quality products. Well packaged and quite a quick delivery concidering where were located. Only downfall was the plastic bags the clothing came in. Other than that happy customer
10 novembre 2023
Risposta di FatFace - ABERDEEN 4
Thank you for your 5* review. I am so happy to read that you are enjoying your FatFace items. It's great that your order arrived so quickly too. We hope you continue to enjoy your shopping experience with us in the future. Take care – LB
Great quality...arrived on time
4 novembre 2023
Risposta di FatFace - ABERDEEN 4
Good Morning
Thank you for your review.
I am so pleased to hear that you received your items quickly.
We hope you love your new items!
EP
Great product Great price
27 ottobre 2023
Risposta di FatFace - ABERDEEN 4
Hello
Thank you for your 5* review.
I am so glad to hear that you were happy with the service you have received. We hope you enjoy your new purchase.
Have a great day!
Take care,
EP
Very straightforward
31 ottobre 2023
Risposta di FatFace - ABERDEEN 4
Hello
Thank you for your 5* review.
I am so glad to hear that you were happy with the service you have received. We hope you enjoy your new purchase.
Have a great day!
Take care,
EP
Good quality items,,reasonable prices,,
30 ottobre 2023
Risposta di FatFace - ABERDEEN 4
Hello
Thank you for your 5* review.
I am so glad to hear that you were happy with the service you have received. We hope you enjoy your new purchase.
Have a great day!
Take care,
EP
I would recommend fatface ,there cloths…
I would recommend fatface ,there cloths are excellent and good quality
24 ottobre 2023
Risposta di FatFace - ABERDEEN 4
Hello
Thank you for your 5* review.
I am so glad to hear that you were happy with the service you have received. We hope you enjoy your new purchase.
Have a great day!
Take care,
EP
Risposta di FatFace - ABERDEEN 4
Hi there
thank you for taking the time to leave your 4* review. I am really pleased to hear that you had a positive shopping experience and we look forward to welcoming you back soon. Take care, LE
I recommend it
20 ottobre 2023
Risposta di FatFace - ABERDEEN 4
Hello, Thank you for your kind feedback regarding your recent order with us. I am so pleased to hear that you were happy with the service you have received. Have a great day! - KS
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