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FatFace - ABERDEEN 4 Recensioni 325

TrustScore 4.5 su 5

4,7

Unit 7 Bon Accord Centre,, George Street, AB25 1HZ Aberdeen,, Scotland, GB


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Scopri cosa dicono le persone

Valutata 5 stelle su 5

Last Sunday, May 17th, I was at the FatFace store in Aberdeen to buy some shirts and left my glasses in the fitting room. I only realized it after I had already returned to my hometown. I contacted th... Leggi di più

L'azienda ha risposto

Valutata 1 stelle su 5

Dreadful - don’t go near this company. Order t-shirts for my holiday but didn’t arrive in time. Had an email half way through my holiday to say that ‘thank you for returning them’. That is a compl... Leggi di più

L'azienda ha risposto

Valutata 5 stelle su 5

Visited the Aberdeen store recently, lovely friendly staff and the shop was beautifully bright, clean and tidy. I don't live near a store and usually order online so it was nice to be able to browse... Leggi di più

L'azienda ha risposto

Valutata 5 stelle su 5

Has been a while since I bought from Fatface but recently bought items in store and online and was pleased to see the same good quality. The store has moved locations and is much smaller so it has lo... Leggi di più

L'azienda ha risposto


Dettagli dell'azienda

  1. Negozio di abbigliamento
  2. Negozio di accessori di moda
  3. Negozio di abbigliamento uomo
  4. Negozio di abbigliamento donna

Scritti dall'azienda

FatFace is an active lifestyle clothing and accessories retailer proudly based in the UK. Born in 1988, we’ve grown from selling just a few t-shirts and sweatshirts to become one of the UK’s most iconic fashion lifestyle brands. We currently have over 200 stores across the UK and Ireland, as well as an online shop selling a wide range of womenswear, menswear, footwear, and accessories. You can shop with us in so many ways. Either head in-store, where our knowledgeable and friendly crew are on hand to offer style tips and advice, or go onto our website, www.fatface.com, where you can browse our entire range of clothing and be inspired by what’s on offer. You can also have it delivered in a way that suits you.


Informazioni di contatto

  • Unit 7 Bon Accord Centre,, George Street, AB25 1HZ, Aberdeen,, Scotland, Regno Unito

4,7

Eccellente

TrustScore 4.5 su 5

325 recensioni

5 stelle
4 stelle
3 stelle
2 stelle
1 stella

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Valutata 5 stelle su 5

Great value

Great value. Wonderfully made clothing, I'm very pleased.

22 novembre 2023
Logo di FatFace - ABERDEEN 4

Risposta di FatFace - ABERDEEN 4

Good morning
Thank you for leaving us this review about your online shopping experience, it's great reading such positive comments about the quality and service you received.
Thank you for being a loyal customer of ours!
Have a great day!
EP

Valutata 4 stelle su 5

Can't return items to store if paid for…

Can't return items to store if paid for with PayPal which is quite frustrating - although lady in store was very helpful and did package it all up for me and fill out the returns form.

20 novembre 2023
Logo di FatFace - ABERDEEN 4

Risposta di FatFace - ABERDEEN 4

Good Afternoon Charlie,

Thank you for taking the time to leave us a review!

I am happy to hear you had a positive experience in our Aberdeen store, I will make sure this is passed on to them! I can understand this being frustrating and not ideal for returning a order.

I have passed this feedback on to the relevant department and this will be looked into. We appreciate all feedback whether it be good or bad as this helps us shape our service.

Kind Regards, JW

Valutata 5 stelle su 5

Great dress!

20 novembre 2023
Logo di FatFace - ABERDEEN 4

Risposta di FatFace - ABERDEEN 4

Hello Diane
thank you for taking the time to leave your 5* review. I am really pleased to hear that you had a positive shopping experience and we look forward to welcoming you back soon. Take care, LE

Valutata 5 stelle su 5

Prompt delivery.

20 novembre 2023
Logo di FatFace - ABERDEEN 4

Risposta di FatFace - ABERDEEN 4

Hello Felicity
thank you for taking the time to leave your 5* review. I am really pleased to hear that you had a positive shopping experience and we look forward to welcoming you back soon. Take care, LE

Valutata 5 stelle su 5

Great

Excellent service prompt delivery

15 novembre 2023
Logo di FatFace - ABERDEEN 4

Risposta di FatFace - ABERDEEN 4

Hello Donna
thank you for taking the time to leave your 5* review. I am really pleased to hear that you had a positive shopping experience and we look forward to welcoming you back soon. Take care, LE

Valutata 5 stelle su 5

Good quality products

Good quality products. Well packaged and quite a quick delivery concidering where were located. Only downfall was the plastic bags the clothing came in. Other than that happy customer

10 novembre 2023
Logo di FatFace - ABERDEEN 4

Risposta di FatFace - ABERDEEN 4

Thank you for your 5* review. I am so happy to read that you are enjoying your FatFace items. It's great that your order arrived so quickly too. We hope you continue to enjoy your shopping experience with us in the future. Take care – LB

Valutata 5 stelle su 5
Logo di FatFace - ABERDEEN 4

Risposta di FatFace - ABERDEEN 4

Hello

Thank you for your 5* review.

I am so glad to hear that you were happy with the service you have received. We hope you enjoy your new purchase.

Have a great day!

Take care,
EP

Valutata 5 stelle su 5

Very straightforward

31 ottobre 2023
Logo di FatFace - ABERDEEN 4

Risposta di FatFace - ABERDEEN 4

Hello

Thank you for your 5* review.

I am so glad to hear that you were happy with the service you have received. We hope you enjoy your new purchase.

Have a great day!

Take care,
EP

Valutata 5 stelle su 5

I would recommend fatface ,there cloths…

I would recommend fatface ,there cloths are excellent and good quality

24 ottobre 2023
Logo di FatFace - ABERDEEN 4

Risposta di FatFace - ABERDEEN 4

Hello

Thank you for your 5* review.

I am so glad to hear that you were happy with the service you have received. We hope you enjoy your new purchase.

Have a great day!

Take care,
EP

Valutata 4 stelle su 5

Leather bag

Lovely bag nice leather

28 ottobre 2023
Logo di FatFace - ABERDEEN 4

Risposta di FatFace - ABERDEEN 4

Hi there
thank you for taking the time to leave your 4* review. I am really pleased to hear that you had a positive shopping experience and we look forward to welcoming you back soon. Take care, LE

Valutata 5 stelle su 5

I recommend it

20 ottobre 2023
Logo di FatFace - ABERDEEN 4

Risposta di FatFace - ABERDEEN 4

Hello, Thank you for your kind feedback regarding your recent order with us. I am so pleased to hear that you were happy with the service you have received. Have a great day! - KS

Valutata 5 stelle su 5

Wrong item was dispatched and they sent…

Wrong item was dispatched and they sent me my original order next day

25 ottobre 2023
Logo di FatFace - ABERDEEN 4

Risposta di FatFace - ABERDEEN 4

Hello, Thank you for your feedback regarding your recent purchase. I am pleased to read that your online shopping experience was a positive one and hope you look forward to shopping with us in the future. Take care – KS

Valutata 5 stelle su 5

I got what I ordered

18 ottobre 2023
Logo di FatFace - ABERDEEN 4

Risposta di FatFace - ABERDEEN 4

Hello

Thank you for your 5* review.

I am so glad to hear that you were happy with the service you have received. We hope you enjoy your new purchase.

Have a great day!

Take care,
Emily

Valutata 5 stelle su 5

Lovely clothing great quality

Lovely clothing. Great quality

18 ottobre 2023
Logo di FatFace - ABERDEEN 4

Risposta di FatFace - ABERDEEN 4

Hello
Thank you for taking the time to share your recent experience with us.
I am so pleased to hear you love your new items.
I hope you have a great day!
EP

Valutata 5 stelle su 5
Logo di FatFace - ABERDEEN 4

Risposta di FatFace - ABERDEEN 4

Hi there
thank you for taking the time to leave your 5* review. I am really pleased to hear that you had a positive shopping experience and we look forward to welcoming you back soon. Take care, LE

Valutata 5 stelle su 5

I was delighted to be able to purchase…

I was delighted to be able to purchase a jumper for my husband at a great sale price. Delivery was prompt and without difficulty. Quality is always excellent. Thank you FatFace!

18 ottobre 2023
Logo di FatFace - ABERDEEN 4

Risposta di FatFace - ABERDEEN 4

Hello, Thank you for leaving us this 5* review about your shopping experience, it's great reading such positive comments about the quality and service you received. Take care – KS

Valutata 1 stelle su 5
Logo di FatFace - ABERDEEN 4

Risposta di FatFace - ABERDEEN 4

Good morning, Marie

Thank you for taking the time to leave your review.
I have contacted the Aberdeen store this morning, who unfortunately are running a little behind on their click and collect orders due to road closures whilst the storm was taking place.

I can see that your order has now arrived in store, but I will send you an email to follow up on this.

Take care, LE

Valutata 5 stelle su 5

I was recently shopping for boots in…

I was recently shopping for boots in Aberdeen and the service in Fatface was amazing. Masiey was helpful and pleasant. Her service was great. Without her help I may not have a bought anything. I would definitely recommend going there.

14 ottobre 2023
Non scritta su invito
Logo di FatFace - ABERDEEN 4

Risposta di FatFace - ABERDEEN 4

Hello, Thank you for your 5* review.
I am so glad to hear that you were happy with the service you have received. We hope you enjoy your new purchase.
Have a great day! KS

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