Anche se non controlliamo le affermazioni specifiche, trattandosi di opinioni personali, etichettiamo le recensioni come “Verificate” quando riusciamo a confermare che c'è stata un'interazione commerciale effettiva. Leggi di più

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Scopri cosa dicono le persone

Valutata 5 stelle su 5

Noticed straight away there weren’t any loose threads around the collar, especially compared to the last jersey I picked up from a regular shop where I always need scissors before wearing. Stitching o... Leggi di più

Valutata 1 stelle su 5

Picture of item looks like knitted jumper but is actually printed nasty nylon material. Took forever to come and vet little feedback from seller. When I said I was going to give negative feedback the... Leggi di più

L'azienda ha risposto

Valutata 1 stelle su 5

Total Chinese crap avoid like the plague . Update - FashionLilli pleaded via email to remove this review offered a refund then reported the review to TrustPilot for review stating it contained harmf... Leggi di più

L'azienda ha risposto

Valutata 1 stelle su 5

I ordered a Remembrance Sweatshirt in plenty of time for it to be received in time. My payment went through my bank account 2 + weeks ago no sign of a delivery date no communication from this company... Leggi di più

L'azienda ha risposto

Dettagli dell'azienda

  1. Negozio di abbigliamento donna
  2. Negozio di abbigliamento

Scritti dall'azienda

Fashionlili provide high quality dresses, tops, jumpsuits, shoes and bags with the newest design.


Informazioni di contatto

2,5

Scarso

TrustScore 2.5 su 5

47 recensioni

5 stelle
4 stelle
3 stelle
2 stelle
1 stella

Ha risposto al 100% delle recensioni negative ricevute

Solitamente risponde entro 1 settimana

Come questa azienda usa Trustpilot

Scopri come vengono raccolte, valutate e moderate le loro recensioni e valutazioni.

Su Trustpilot, le aziende non possono offrire incentivi o pagare per nascondere le recensioni. Le recensioni sono le opinioni dei singoli utenti e non di Trustpilot. Leggi di più

Valutata 1 stelle su 5

Cheap knock off

Came in but nothing like it was advertised! Looked like a cheap knock off from temu. Was really disappointed as looked cheap and horrible definitely not worth the money

4 novembre 2025
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Risposta di Fashionlili

Dear customer, thank you very much for taking the time to share your feedback with us.
We are deeply sorry that your recent experience did not meet your expectations, and we fully understand your frustration. We assure you that we will prioritize your concerns and resolve the issue. We stand behind every product. Please send your details to our customer service email at service@fashionlili.com. Our dedicated customer service team will provide you with the best possible solution within 24 hours. Please give us a chance to make amends. Thank you very much.

Valutata 1 stelle su 5

Communication is next to none

Communication is next to none. Tracking states item has been shipped but hasn't moved in the last 5 days. I have emailed the delivery company and the original seller.

Wouldn't recommend to anyone - service isn't what you expect from a company.

22 ottobre 2025
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Risposta di Fashionlili

Dear Customer, thank you so much for taking the time to share your feedback.
We sincerely apologize that your recent experience did not meet your expectations, and we fully understand your feelings. We promise to prioritize your issue and resolve it as quickly as possible. If you have not received your item, please contact our after-sales service team. We are responsible for every product. Please send your details to our customer service email address: service@fashionlili.com. Our professional customer service team will provide you with the best solution within 24 hours. Please give us a chance to make amends; thank you very much.

Valutata 1 stelle su 5

Took ages to be delivered and when it…

Took ages to be delivered and when it came was absolute trash wouldn’t put it on a scarecrow. Complete waste of money 2 of them

9 febbraio 2025
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Risposta di Fashionlili

Dear customer, thank you very much for taking the time to share your feedback with us.
We are deeply sorry that your recent experience did not meet your expectations, and we fully understand your frustration. We assure you that we will prioritize your concerns and resolve the issue. We stand behind every product. Please send your details to our customer service email at service@fashionlili.com. Our dedicated customer service team will provide you with the best possible solution within 24 hours. Please give us a chance to make amends. Thank you very much.

Valutata 1 stelle su 5

The material is very very thin and I…

The material is very very thin and I don't think it would last very long, I would struggle to pay £5 for it.

7 ottobre 2025
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Risposta di Fashionlili

Dear customer, thank you very much for taking the time to share your feedback with us.
We are deeply sorry that your recent experience did not meet your expectations, and we fully understand your frustration. We assure you that we will prioritize your concerns and resolve the issue. We stand behind every product. Please send your details to our customer service email at service@fashionlili.com. Our dedicated customer service team will provide you with the best possible solution within 24 hours. Please give us a chance to make amends. Thank you very much.

Valutata 1 stelle su 5

ordered shirt sent me tracking number…

ordered shirt sent me tracking number which when i use to check it tells me its been delivered i haven’t received it.i believe this firm to be scammers.

13 settembre 2025
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Risposta di Fashionlili

Dear customer, thank you very much for taking the time to share your feedback with us.
We are deeply sorry that your recent experience did not meet your expectations, and we completely understand your feelings. We assure you that we will prioritize your issue and resolve it as quickly as possible. If you did not receive your item, please contact our after-sales service team. We are responsible for every product. Please send your details to our customer service email at service@fashionlili.com. Our dedicated customer service team will provide you with the best solution within 24 hours. Please give us a chance to make amends. Thank you very much.

Valutata 1 stelle su 5

Still not received my 2 t-shirt I…

Still not received my 2 t-shirt I ordered on 19th August. Tracking number was sent to me on 28th August. Chased this & it says its still with sender!

4 settembre 2025
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Risposta di Fashionlili

Dear customer, thank you very much for taking the time to share your feedback with us.
We apologize for the delay. We will report this to our shipping carrier and ask them to expedite delivery. We fully understand your frustration. We assure you that we will prioritize your concerns and resolve the issue. We stand behind every product. Please send your details to our customer service email at service@fashionlili.com. Our dedicated customer service team will provide you with the best possible solution within 24 hours. Please give us a chance to make amends. Thank you very much.

Valutata 1 stelle su 5

Ordered a shirt ,it never arrived

Ordered a shirt without looking at the reviews from fashionlili, wished I hadn’t. The shirt was ordered on the 15th of August and still not received it. It is now the 4th of September, I can’t seem to get to anyone to find out what happened. Not happy with my treatment, I will never order anything again on line until I check the reviews, especially this company, there’s no customer service care

15 agosto 2025
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Risposta di Fashionlili

Dear customer, thank you very much for taking the time to share your feedback with us.
We are deeply sorry that your recent experience did not meet your expectations, and we completely understand your feelings. We assure you that we will prioritize your issue and resolve it as quickly as possible. If you did not receive your item, please contact our after-sales service team. We are responsible for every product. Please send your details to our customer service email at service@fashionlili.com. Our dedicated customer service team will provide you with the best solution within 24 hours. Please give us a chance to make amends. Thank you very much.

Valutata 1 stelle su 5

Extremely Bad Quailty Very Thin Material

Orderd on the 15th Aug 2025 arrived today. Extremly poor quailty very thin material.
Had no updates. Today 1st September I received it.
It came to late for the venue I went to.
Trying to get it sent back due to the poor quailty and I would have not worn it due to the poor quality.

1 settembre 2025
Non scritta su invito
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Risposta di Fashionlili

Dear customer, thank you very much for taking the time to share your feedback with us.
We apologize for the delay. We will report this to our shipping carrier and ask them to expedite delivery. We fully understand your frustration. We assure you that we will prioritize your concerns and resolve the issue. We stand behind every product. Please send your details to our customer service email at service@fashionlili.com. Our dedicated customer service team will provide you with the best possible solution within 24 hours. Please give us a chance to make amends. Thank you very much.

Valutata 1 stelle su 5

I have just received a proud to be…

I have just received a proud to be British polo shirt, which cost me around £30 Inc delivery. It took weeks to arrive. Its a disgrace rip off of my money. The quality is so bad that its not even worth £10.

7 agosto 2025
Non scritta su invito
Logo di Fashionlili

Risposta di Fashionlili

Dear customer, thank you so much for taking the time to share your feedback with us.
We apologize for the delay. We will report this to our shipping carrier and ask them to expedite delivery. We fully understand your frustration. We assure you that we will prioritize your concerns and resolve the issue. We stand behind every product. Please send your details to our customer service email at service@fashionlili.com. Our dedicated customer service team will provide you with the best possible solution within 24 hours. Please give us a chance to make amends.

Valutata 1 stelle su 5

Do not buy from them

Do not buy from them, shirt received was nothing like the advert. It appears to be a poor quality photo printed on the cheapest shiniest crap material available, the print was even blurred. Absolute garbage. BE WARNED

28 luglio 2025
Non scritta su invito
Logo di Fashionlili

Risposta di Fashionlili

Dear customer, thank you very much for taking the time to share your feedback with us.
We are deeply sorry that your recent experience did not meet your expectations, and we fully understand your frustration. We assure you that we will prioritize your concerns and resolve the issue. We stand behind every product. Please send your details to our customer service email at service@fashionlili.com. Our dedicated customer service team will provide you with the best possible solution within 24 hours. Please give us a chance to make amends.

Valutata 1 stelle su 5

OMG waited ages for this lovely looking…

OMG waited ages for this lovely looking polo shirt and it turned up today. Badly made, shiny and not what I saw on their website. Dont buy from them, wish I had looked at trust pilot before wasting £25!

28 luglio 2025
Non scritta su invito
Logo di Fashionlili

Risposta di Fashionlili

Dear customer, thank you very much for taking the time to share your feedback with us.
We are deeply sorry that your recent experience did not meet your expectations, and we fully understand your frustration. We assure you that we will prioritize your concerns and resolve the issue. We stand behind every product. Please send your details to our customer service email at service@fashionlili.com. Our dedicated customer service team will provide you with the best possible solution within 24 hours. Please give us a chance to make amends.

Valutata 1 stelle su 5

Do not buy off this company

Do not buy off this company. Total scam. The product u recieve is disgustingly poor quality. Horrid material. Bad sizing. Nothing like the picture or description in their online store.
And NO CHANCE of a refund !!!

21 luglio 2025
Non scritta su invito
Logo di Fashionlili

Risposta di Fashionlili

Dear customer, thank you very much for taking the time to share your feedback with us.
We are deeply sorry that your recent experience did not meet your expectations, and we fully understand your frustration. We assure you that we will prioritize your concerns and resolve the issue. We stand behind every product. Please send your details to our customer service email at service@fashionlili.com. Our dedicated customer service team will provide you with the best possible solution within 24 hours. Please give us a chance to make amends.

Valutata 1 stelle su 5

Terrible product

Terrible product. Faults with it. No reply to emails except an AI bot withe the same reply every time

11 luglio 2025
Non scritta su invito
Logo di Fashionlili

Risposta di Fashionlili

Dear customer, thank you for your feedback.
We understand your concerns. You may not have contacted our store through the correct email address, which may have delayed resolving the issue. We assure you that we prioritize our customers' perspectives in resolving the issue. Please contact our customer service email address at service@fashionlili.com with your details. Our dedicated customer service team will provide you with the best solution within 24 hours. Please give us a chance to make amends.

Valutata 1 stelle su 5

Very low quality

Very low quality, don’t buy it.

29 giugno 2025
Non scritta su invito
Logo di Fashionlili

Risposta di Fashionlili

Dear customer, thank you very much for taking the time to share your feedback with us.
We are deeply sorry that your recent experience did not meet your expectations, and we fully understand your frustration. We assure you that we will prioritize your concerns and resolve the issue. We stand behind every product. Please send your details to our customer service email at service@fashionlili.com. Our dedicated customer service team will provide you with the best possible solution within 24 hours. Please give us a chance to make amends.

Valutata 1 stelle su 5

Atrocious quality

Ordered a tshirt from the site after reading positive Facebook reviews. Paid £19 for a temu quality tshirt that didn't look anything like the item ordered. It was also terrible quality and came from China. This is quite clearly a scam site AVOID!!!!

23 giugno 2025
Non scritta su invito
Logo di Fashionlili

Risposta di Fashionlili

Dear customer, thank you so much for taking the time to share your feedback with us.
We are deeply sorry that your recent experience did not meet your expectations, and we completely understand your frustration. Our products are made in the USA, and we assure you that we prioritize your concerns and will resolve the issue. We stand behind every product. Please send your details to our customer service email at service@fashionlili.com. Our dedicated customer service team will provide you with the best possible solution within 24 hours. Please give us a chance to make amends.

Valutata 1 stelle su 5

These people are scammers,scum

These people are scammers,scum. Avoid. What you see is not what you get and paid for.

16 giugno 2025
Non scritta su invito
Logo di Fashionlili

Risposta di Fashionlili

Dear customer, thank you very much for taking the time to share your feedback with us.
We are deeply sorry that your recent experience did not meet your expectations, and we fully understand your frustration. We assure you that we will prioritize your concerns and resolve the issue. We stand behind every product. Please send your details to our customer service email at service@fashionlili.com. Our dedicated customer service team will provide you with the best possible solution within 24 hours. Please give us a chance to make amends.

Valutata 1 stelle su 5

Avoid at all costs as you pay for your…

Avoid at all costs as you pay for your items for which I ordered four shirts for the value of just over sixty pounds and they send you absolutely nothing in return nor do they reply to any of your emails.
This is a scam people so don't waste your time !!

10 giugno 2025
Non scritta su invito
Logo di Fashionlili

Risposta di Fashionlili

Dear customer, thank you very much for taking the time to share your feedback with us.
We are deeply sorry that your recent experience did not meet your expectations, and we completely understand your feelings. We assure you that we will prioritize your issue and resolve it as quickly as possible. If you did not receive your item, please contact our after-sales service team. We are responsible for every product. Please send your details to our customer service email at service@fashionlili.com. Our dedicated customer service team will provide you with the best solution within 24 hours. Please give us a chance to make amends.

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