Horrible customer service, I missed $12,000 but they didn't care to solve my issues promptly before the the gates closed. One of the connections on an inbound flight was missing, they promised to fix... Leggi di più
L'azienda ha risposto
Anche se non controlliamo le affermazioni specifiche, trattandosi di opinioni personali, etichettiamo le recensioni come “Verificate” quando riusciamo a confermare che c'è stata un'interazione commerciale effettiva. Leggi di più
Per proteggere l'integrità della piattaforma, ogni recensione presente sul sito, verificata o meno, viene monitorata dai nostri sistemi automatici 24 ore su 24. Questa tecnologia è progettata per individuare e rimuovere i contenuti che non rispettano le nostre regole, come le recensioni non basate su esperienze autentiche Siamo consapevoli che potremmo non riuscire a cogliere proprio tutto, quindi puoi segnalarci qualsiasi cosa pensi che ci sia sfuggita. Leggi di più
Horrible customer service, I missed $12,000 but they didn't care to solve my issues promptly before the the gates closed. One of the connections on an inbound flight was missing, they promised to fix... Leggi di più
L'azienda ha risposto
Fareboom has been my go‑to for all my international travel needs, especially for trips home to the Philippines for over two decades now. They’re reliable, convenient, and always offer great prices. Bo... Leggi di più
I had a last minute problem with travelling ( my fault ) and they refunded me 100% because I apprently cancelled within a grace period. How refreshing it is not to suffer penalties. I will use them... Leggi di più
Was able to purchase Air Ticket at reasonable price. Received follow up E-mails including E-ticket, in a very timely matter. I called Customer Support answered all my questions. Excellent service and... Leggi di più
Get the best deals on international flights. We specialize in fare search technology that scans more flights and routes to find cheaper fares that our competitors miss. Our unique fare shopping tools such as Fare Cruncher and Price Predictor help customers pick the best time to buy tickets or the best travel dates for maximum savings. For international flights departing from the US and Canada you will have a hard time finding a better deal and getting better after purchase customer support. Our seasoned professionals stationed in Los Angeles, CA are here to serve your travel needs, from airline schedule changes to trip changes or cancellations and more. At Fareboom.com we are passionate about your interests and needs. We work with airlines on your behalf when things turn for the unexpected and we give you online tools to assist in making quick, wise and informed shopping choices. We work hard every day to ensure that you are in good hands, from start to finish.
17434 Bellflower Blvd, Ste. 233, 90706, Bellflower, Stati Uniti
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Questa azienda invita i propri clienti a scrivere recensioni - sia positive che negative
Ha risposto al 48% delle recensioni negative ricevute
Solitamente risponde dopo 1 mese o più
Come questa azienda usa Trustpilot
Scopri come vengono raccolte, valutate e moderate le loro recensioni e valutazioni.
It was easy and fast to find requested flights and to book and purchase the tickets. Everything was fast and easy and great communication.
This was my 1st time shopping on this website and it’s great price and easy steps to finish.
I deal with fareboom many times and I trust them so much.
I advised everybody to deal with them
I don’t usually do things but the process was easier than I thought.
You made it easier.senior citizen
Hi my name is Raul and the reason I'm giving you a five stars is because I'm always glad I find you guys and you guys are always finding a good pricing and everything for tickets when I need them and and also I like it when you guys like call back and confirm whether if it's myself purchasing our ticket for myself or for a relative or somebody else so I really appreciate that you know nowadays with a fraud and scam the so that's very helpful of you guys doing that thank you j
I have been a Fareboom customer for more than 15 years... they have the best fare and great customer service!
We keep booking with Farboom Prices are good . Customer service are helpful.
When you try to book on their website, you get flashing messages that cheaper airfares are available via phone but cheaper fares are never offered. They put pressure on you to buy travel insurance and other unwanted things. In the past, they were somewhat reliable, but you can't be sure if you will have valid ticket and itinerary after you have paid. If you have an important travel, do not use Fareboom.

Risposta di Fareboom
I'm a client of this company for a couple years and I love this company because they work very well and honestly.
I booked an international trip in premium economy class on Air Canada via Fareboom. Eleven days later Air Canada downgraded me from premium economy to ordinary economy class. I asked for refund of fare difference or cancellation of ticket. At first, Fareboom representative Yashpal Singh agreed to cancel the ticket and offer full refund in 2 days. But this did not happen for several weeks. I found out that Air Canada sent $300 refund to Fareboom to offer it to me for downgrading my cabin class to economy. But, Fareboom kept the money and continued to lie to me that they were still working with Air Canada. Every few days, Fareboom would issue a new itinerary, but I could not validate these on Air Canada website. At this point, I was worried and disputed the charge with my credit card company. In retaliation, Air Canada cancelled my ticket 5 days before start of the trip. I had numerous emails and phone communications with Saurabh Rajan, Saurabh Kumar, Yashpal Singh, and Sachin Mamgain. They falsely and deceptively advised me to contact my credit card company and withdraw my dispute and have a letter sent to them which they would forward to Air Canada and the trip would be reactivated. The trip remained cancelled despite me doing all their suggested actions. I lost the protection offered by my credit card after I withdrew my dispute. Finally, I bought a separate ticket at a very high price from a different travel agency on a different airline just a day before travel. Farebook repeatedly confirmed that they would get full refund of $1770 for my cancelled (ticket was cancelled by either the airline or the travel agency, not by the passenger) ticket from Air Canada. I continued contacting Fareboom for several months and they never got the refund for me. Fareboom (alias Best Travel Company) pretends to have an office in California and uses a phone number with California area code, but they operate from Delhi, India and all their employees are based in Delhi. They are highly unreliable and will rip you off for thousands of dollars.

Risposta di Fareboom
I bought the tickets.
You asked for bank confirmation, I sent it 10 times and still have no idea status.
Didnt get the ticket yet and freaking out
The Farebook platform was easy enough to use. I was originally dismayed that my first choice was not available (which I learned after trying to process my credit card), but I was offered an even less expensive flight. We'll see how things go.
Website and process of purchase less intimidating than most other platforms
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