Fantasy Football Hub Recensioni 

1292
•
TrustScore 4.5 su 5

4,6

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Scopri cosa dicono le persone

Valutata 5 stelle su 5

Really useful app for managing my FPL team. FFH brings everything together in one place, including planning, predicted line-ups, live points, bonus updates and transfer advice. It saves me a lot of... Leggi di più

L'azienda ha risposto

Valutata 5 stelle su 5

Fantastic app for playing the FPL game. The new updates from last season are far more superior that any other app out there to play the game. Live updates are so, so quick. The sub menu on the team... Leggi di più

L'azienda ha risposto

Valutata 5 stelle su 5

Every single year there are improvements. What I love most is that they listen to suggestions and implement to the best of their abilities. Using the site has always been a pleasure and more so the ap... Leggi di più

L'azienda ha risposto

Valutata 5 stelle su 5

One of the best Podcasts around in my opinion. A well-balanced interesting listen to which provides thoughtful points to ponder about, regarding one's own FPL team.

L'azienda ha risposto

Dettagli dell'azienda

  1. Cooperazione per la diffusione di notizie

Scritti dall'azienda

The home of Fantasy Football.


Informazioni di contatto

4,6

Eccellente

TrustScore 4.5 su 5

1K recensioni

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Non risultano inviti alla recensione recenti

Questa azienda non ha mandato inviti ai suoi clienti di recente, quindi le recensioni potrebbero non essere rappresentative

Ha risposto al 100% delle recensioni negative ricevute

Solitamente risponde entro 24 ore

Come questa azienda usa Trustpilot

Scopri come vengono raccolte, valutate e moderate le loro recensioni e valutazioni.

4,6

Tutte le recensioni

(1292)

363 recensioni negli ultimi 12 mesi

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Su Trustpilot, le aziende non possono offrire incentivi o pagare per nascondere le recensioni. Le recensioni sono le opinioni dei singoli utenti e non di Trustpilot. Leggi di più

Valutata 5 stelle su 5

Great app

Great app, easy to use and very powerful. Website is also very good. Saved me so much time using this platform and given me some great insights.

1 settembre 2026
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Risposta di Fantasy Football Hub

Thanks Riz. We're pleased to hear you're a fan! Have a great season.

Valutata 4 stelle su 5

A great appl

A great app, but for teenagers who want to play Fpl seriously they may not want to or may not have the funds to pay for the extra add ons

16 settembre 2026
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Risposta di Fantasy Football Hub

Hi Matt. Thanks for the review. We hope you have a great season!

Valutata 1 stelle su 5

Unannounced Auto-Renewals & Breach of UK Consumer Protection Laws

Be extremely cautious before giving Fantasy Football Hub your payment details.

My subscription was automatically renewed without any prior warning or notification that a charge was coming, there was no clear notice on the original receipt or my account to show that auto-renewal was active.

Under the Consumer Rights Act 2015 and Consumer Contracts Regulations, terms regarding recurring charges must be transparent, clear, and prominent. Charging customer accounts without prior renewal reminders directly breaches these fairness requirements.

When the charge hit my card, I immediately requested a full refund under my statutory rights. Over two weeks later, customer support has completely ignored my correspondence.

Because they failed to respond, I have had to lodge a formal chargeback claim through my bank for an unauthorised transaction and report their practices to Citizens Advice / Trading Standards.

Avoid this service at all costs as they are very clearly employing a legally dubious subscription trap.

13 agosto 2026
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Risposta di Fantasy Football Hub

UPDATE: 04/09/26 16.47

A member of our team has been in touch via email.

Hi A Hill,

With regards to your renewal. please be advised that as per section 2.1.2. of the terms and conditions which you agreed to upon purchase (https://fantasyfootballhub.co.uk/terms-and-conditions/), all of our subscriptions renew automatically and will continue to do so until terminated. Therefore, you must have cancelled your membership at least one day prior to the renewal date listed in your Fantasy Football Hub account

Unfortunately, as this was not the case in this instance, you have therefore been charged for your renewal in accordance with the agreed terms listed above.

We'd like to get this sorted for you so have requested further information. Once we have this, we'll get things resolved. FFH Support

Valutata 1 stelle su 5

be careful with the auto renew

be careful with the auto renew, if you dont remember even on the day of renewal and you want to cancel you will not get a refund, perhaps a reminder of when the renewal would be helpful especially as you have my contact details??

31 agosto 2026
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Risposta di Fantasy Football Hub

UPDATE 04/09/26 16.48: Hi Dean. Unfortunately we didn't receive your requested information in time, meaning we can't get in touch directly to sort this out for you. If you still require assistance, please contact us at support@fantasyfootballhub.co.uk


Hi Dean. Thanks for the review.

With regards to your renewal. please be advised that as per section 2.1.2. of the terms and conditions which you agreed to upon purchase (https://fantasyfootballhub.co.uk/terms-and-conditions/), all of our subscriptions renew automatically and will continue to do so until terminated. Therefore, you must have cancelled your membership at least one day prior to the renewal date listed in your Fantasy Football Hub account

Unfortunately, as this was not the case in this instance, you have therefore been charged for your renewal in accordance with the agreed terms listed above.

We'd like to get this sorted for you so have requested further information. Once we have this, we'll take a look. FFH Support

Valutata 5 stelle su 5

I had an issue and Kate who was very…

I had an issue and Kate who was very helpful sorted it with a few mins of my email. Really happy with the support.. thank you again

29 agosto 2026
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Risposta di Fantasy Football Hub

Hi Samantha. Thanks very much for your review. We'll pass this on to Kate for you. We hope you have a great season!

Valutata 1 stelle su 5

Avoid

Unfortunately had to give this one star.non existent faceless customer service . Rip off . Avoid

16 agosto 2026
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Risposta di Fantasy Football Hub

Hi Ryan. Thanks for your review. We're disappointed to hear about your experience with us. We'd like to find out more and get things sorted for you. We've requested further information so we can get in touch. FFH Support

Valutata 4 stelle su 5

Good Customer Service

Had a few hiccups with the customer service email, however now fixed. Once I managed to get through to someone the responses were quick and got the problem sorted!

Thank you!

25 agosto 2026
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Risposta di Fantasy Football Hub

UPDATE: 26/08/26 13.28
Thanks for providing your details, Mason. A member of our team has contacted you to assist.

HI Mason. We'd like to get this sorted for you so have requested further information. Once we have this, we'll take a look. FFH Support

Valutata 5 stelle su 5

Great Experience with Support Team

I had a good experience getting the information and data and rewards from FFH. The staff was courteous and nice.

7 agosto 2026
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Risposta di Fantasy Football Hub

Hi Bill. Thanks for your review and feedback. We hope you have a great season!

Valutata 1 stelle su 5

I cancelled my subscription last year…

I cancelled my subscription last year and it has renewed putting me in debt because the company chose to renew it even after it was cancelled. So far no contact or response from anyone with the company.

22 agosto 2026
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Risposta di Fantasy Football Hub

UPDATE 27/08/26 12.56: Hi Jon. Unfortunately we didn't receive your requested information in time, meaning we can't get in touch directly to sort this out for you. If you still require assistance, please contact us at support@fantasyfootballhub.co.uk


Hi Jon. Thanks for the review.

With regards to your renewal. please be advised that as per section 2.1.2. of the terms and conditions which you agreed to upon purchase (https://fantasyfootballhub.co.uk/terms-and-conditions/), all of our subscriptions renew automatically and will continue to do so until terminated. Therefore, you must have cancelled your membership at least one day prior to the renewal date listed in your Fantasy Football Hub account

Unfortunately, as this was not the case in this instance, you have therefore been charged for your renewal in accordance with the agreed terms listed above.

We'd like to get this sorted for you so have requested further information. Once we have this, we'll take a look. FFH Support

Valutata 5 stelle su 5

Good nice

Good nice jee

19 agosto 2026
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Risposta di Fantasy Football Hub

Thanks for your review Zaini. We hope you have a great season!

Valutata 1 stelle su 5

Terrible at responding to queries

I’ve had 2 occasions where I needed to contact them over the last few years and have never received a response, despite me being a paying customer.

For my recent issue I had to chat with their 'FFH Chat Assistant', it could not help so said “Let me get you in touch with one of my teammates for further help”. Then I heard nothing despite waiting ages. I decided to leave my email address, but still nothing.

I have been a subscriber on their entry-level package for a few years. This season they have removed some of the features from that one (such as AI teams), meaning I will need to upgrade. But the app is not allowing me to upgrade unless I pay the full amount on top of what I’ve already paid as part of my running subscription.

9 agosto 2026
Non scritta su invito
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Risposta di Fantasy Football Hub

UPDATE: 17/08/26 11.42AM. Thanks for providing your contact details, Stuart. We have been in touch via email to get things resolved for you.

Hi Stuart. Thanks for your review and your feedback. We're pleased to say we've now resolved the issue with the chat assistant and if it can't help, it will now raise a ticket for you.
With regards to your subscription, we'd like to get that sorted so have requested further information. Once we have this, we'll be in touch.

Valutata 1 stelle su 5

Avoid at all costs

Avoid at all costs

Have a sneaky hidden auto renew policy and won’t remind you of any renews and won’t refund for it. Customer service is shocking!

15 agosto 2026
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Risposta di Fantasy Football Hub

UPDATE 19/08/26 13.54: Hi Mark. Unfortunately we didn't receive your requested information in time, meaning we can't get in touch directly to sort this out for you. If you still require assistance, please get in touch with us at support@fantasyfootballhub.co.uk

Hi Mark. Thanks for your review. We're disappointed to hear about your experience with us and would like to find out more and get things sorted for you. We've requested further information so we can get in touch.

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