This company really takes care of their customer base. I had delivery issues that were solely the fault of the parcel service. Not only did Fancii take care of the lost items, but they also provided q... Leggi di più
Anche se non controlliamo le affermazioni specifiche, trattandosi di opinioni personali, etichettiamo le recensioni come “Verificate” quando riusciamo a confermare che c'è stata un'interazione commerciale effettiva. Leggi di più
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I own both the Abigail Travel Mirror and the Taylor Compact Mirror. Both products are very well built and the lighting is great. It can be dimmed but I like that it gets bright enough to use in most a... Leggi di più
I ordered a beautiful mirror for my mom and wanted to choose a different color for the compact. Faye in customer service was of tremendous help in changing my order, prior to it being shipped out.... Leggi di più
While their order status emails aren't exactly helpful, i.e. order split in two showed my order was completed with no other remaining shipments after the first part was delivered, their customer suppo... Leggi di più
Dettagli dell'azienda
Informazioni fornite da varie fonti esterne
We believe in high quality, affordable beauty products that make you look and feel your very best.
Informazioni di contatto
Non ha risposto alle recensioni negative ricevute
Come questa azienda usa Trustpilot
Scopri come vengono raccolte, valutate e moderate le loro recensioni e valutazioni.
Purchased for my mom
Purchased for my mom, she loves it!
She had a power outage and the light would not come on. Emailed support and they gave a couple suggestions for her to try and it solved the problem, the little power button on the back needed a reset. Her eyes didn’t see the button.
Customer service is incredible
Customer service is incredible! They responded quickly and found the best resolution. CS Agent Angelica was professional and efficient at resolving my issue. When you make me feel like a valued customer, I’m yours for life.
Thank you Fancii!
Fantastic customer service
Fantastic customer service. Product is very useful for travel but also living in a small space it is great to be able to fold and put away until needed
Love this brand and I also love the…
Love this brand and I also love the great customer service.
I would love to get the Madeline Mirror.
I do have several products from this brand and love all.
Keep up the great work and creative ideas.
This sounds silly but I could open the…
This sounds silly but I could not open the compact when it arrived. I reached out Fancii and they were very responsive and helpful ! LOL, I was trying to open it from the wrong side.
Nice design and the both the magnification and lighting option are terrific.
Title - Thankful
My experience with fancii was excellent. The lady Faye that looked after me was a pleasure to chat with. She was very friendly and polite. She didn’t rush, she took her time and answered my questions. I like to say Thank you to Faye for her service.
Love this brand
I am so impressed with Fancii! The quality and design of their beauty tools are amazing. Everything feels thoughtfully made... from the packaging to the actual product. I especially love their mirrors. Best lighting ever. I can’t imagine going back to my old Amazon mirror. Highly recommend!
Love Fancii's products
Love Fancii's products, they are very helpful for my beauty skincare routine, and they are super lasting.
Great company
Great customer service, fast shipping. The mirror is amazing, changed the way I do makeup.
Impossible to get a refund
Bought a make-up mirror for my daughter. Worked 3 days and then died. Tried 3x to get through to them for a refund or exchange - they never got back to me. Never buy from businesses without a phone number contact.
Common Charging Issue
My initial lighted mirror stopped charging within a year of purchase (within warranty). Customer service was responsive and provided a replacement with no warranty included. The replacement stopped charging within a year, as well.
Amazing customer service from this…
Amazing customer service from this company. Super products.
Excellent Customer Service
I bought a mirror from Fancii back in February, via Amazon. I have had a few issues with the mirror charging, I have tried numerous fixes but not have worked adequately, so I decided to contact the company I'd indirectly purchased from. I didn't hold out much hope I'll be honest. How wrong could I have been?? Exceptionally speedy response time (I'm talking minutes) and the issue entirely resolved in way less than ten minutes from raising the complaint to resolution. Impressive by any standards. Angelica, you are a credit to Fancii...
Amazing customer service
The product wasn't what I expected but the customer service is amazing! I would buy again!
The best customer service ever
The best customer service ever, had a problem with a mirror the whole issue was sorted from my first email to completion within 5 minutes .. loved the product and amazing customer service 5*****
Highly Fucntional
Great knife.. Love the belt holster! Great for yard work and recycle.
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