Got myself in a real financial mess to the tune of close to 50k in debt with credit cards. Family Credit Management did all the leg work and managed to get me on a payment plan for 6 years to be... Leggi di più
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I was literally drowning in credit card payments and couldn’t see an end in sight. Nothing was past due, but only paying the minimums meant I was paying more in interest than in principal. I didn’... Leggi di più
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So far I've had a really wonderful experience with Family Credit Management. Everyone I've spoken with has been kind and understanding, which has been so nice considering how much I guilt trip myself... Leggi di più
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This has been the best process so far, no pressure and there options are personalized to your specific needs. I am so grateful my best friend gave me their website information. I will post again after... Leggi di più
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Dettagli dell'azienda
Scritti dall'azienda
Debt is stressful. We understand. Family Credit Management is a nonprofit organization that has been helping individuals and families get out of debt and regain financial stability for over 30 years. Our NFCC-certified credit counselors provide personalized, one-on-one guidance to help clients understand their financial situation and take control of their future. We offer a range of solutions tailored to each individual’s needs, including traditional Debt Management Plans (DMPs), debt settlement options for those who may benefit, and our exclusive DualTrack Repayment Plan, which combines structured repayment with strategic settlement when appropriate. For clients who are unable to repay all debts at once, we also offer our Priority Pay Plan, designed to help manage limited resources while addressing the most urgent financial obligations. Our approach focuses not only on resolving debt, but also on long-term financial health through budgeting, education, and behavior-based strategies. As a nonprofit credit counseling agency, our mission is to provide honest, practical solutions that work in the real world. We work directly with creditors to help reduce interest rates and fees when possible, while supporting our clients every step of the way. At Family Credit Management, our goal is simple: help people reduce stress, regain control, and build a more stable financial future.
Informazioni di contatto
111 N. Wabash Avenue, Suite 1408, 60602, Chicago, Stati Uniti
- 800-994-3328
- counseling@familycredit.org
- familycredit.org
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Ha risposto al 100% delle recensioni negative ricevute
Solitamente risponde entro 48 ore
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Great customer service
Great customer service, I haven’t made my first payment yet but so far the experience has been amazing!

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Risposta di Family Credit Management
Our representative was helpful
Our representative was helpful, patient and guided us throughout the entire process. All questions answered skillfully, friendly and spot on. Thank you!

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Very quick to respond and super helpful…
Very quick to respond and super helpful making it easy to understand.

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You would be surprised that not many…
You would be surprised that not many people know about these types of nonprofit services (that includes me). Instead, many turn to debt consolidation programs with high interest rates or expensive loans from for profit companies. I was pleasantly surprised by this organization and received excellent service. I highly recommend them to anyone looking for financial assistance and guidance. Special Thanks to Jennie B.

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Grateful for the help I received from Family Credit Management
I felt overwhelmed by bills and the ability to meet all requirements of payments. Family Credit Management was able to address my creditors and work on a repayment plan which enabled me to have peace regarding the accounts. I am so grateful!

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Positive experience
I have had a very positive experience with this company. They have been instrumental in helping me manage and reduce my debt. Should I ever find myself in a difficult situation, I know I can always reach out to them for assistance.

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Very Simple Process
Megan was super responsive and answered all of my questions. The entire process to enroll in the program was very simple and straightforward.

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Excellent customer service and easy to…
Excellent customer service and easy to work with!

Risposta di Family Credit Management

Risposta di Family Credit Management
DAVID LAURENT NEW CLIENT THEY HAVE…
DAVID LAURENT NEW CLIENT THEY HAVE BEGUN HELPING ME WITH THEIR EXCELLENT QUALITY SERVICES I AM DISABLED AND I HAVE DISABILITY AND THEIR CARE AND CONCERNS FOR MY WELL BEING ARE UNMATCHED WITH ANY OTHER COMPANY

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Family Credit Management is Excellent
Family Credit Management is by far a blessing. They are so super easy to work with, completely transparent, always available for my loads of questions and advice. Their process of working with your creditors is remarkable, and they very quickly get to work negotiating and making your plan. As someone who royally damaged their finances, FCM has helped get me on a better path.

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Risposta di Family Credit Management
Very easy to apply for
Very easy to apply for, and great communication by my preferred method of contact, i.e., email. I wish I had done this much sooner,

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Risposta di Family Credit Management
Have had a great experience
Have had a great experience. Everyone has been kind and understanding of my situation. I am glad to be able to communicate through email instead of having to find time for a phone call to customer service. The whole process has helped me regain control of my finances and my creditors have all worked with FCM, including payday loan companies.

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Quick response quickly got me to where…
Quick response quickly got me to where I could start breathing easier never knew anything could be done this soon and this easy or I would’ve done this a long time ago.

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I enthusiastically recommend Family Credit Management
Choosing Family Credit Management (FCM) was one of the best financial decisions I have ever made, and I can confidently say that working with them has completely changed my path toward debt relief. After being on their Debt Management Program (DMP) for over two years, the results have been nothing short of exceptional.
From the very start, the team at Family Credit Management provided incredible support. Certified Credit Counselor Erica Reyes-Smith helped me establish a possible course of action, assuring me that the Debt Management Plan was a great fit for my financial future. She provided invaluable resources, including budgeting tips and the "100 Ways to Save Big" brochure, setting me up for success from day one. Erica was responsive and helpful, even when addressing my specific questions about removing accounts that already had preferential agreements, which she quickly confirmed was fine to do.
The financial relief provided by FCM is substantial and immediate. The program is designed to save hundreds in interest and allow me to get out of debt in under five years. I was promised "exceptional" anticipated interest rates, and the program delivered, with the lower rates and elimination of late fees shaving significant time off my repayment period. As the Client Services team noted, I survived the challenging first few months and was quickly seeing the benefits begin.
FCM made debt consolidation an affordable and safe path to finally becoming debt-free once and for all. They have provided a clear, manageable plan and continuous support, making the goal of permanent financial success feel truly achievable. I enthusiastically recommend Family Credit Management to anyone looking for a reliable and effective solution to take control of their financial health.

Risposta di Family Credit Management
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