The rugs are beautiful! I ordered two rugs and one delivered promptly, but the second was on backorder. When I contacted customer service, they offered me a credit for the delay, or replacement with a... Leggi di più
Anche se non controlliamo le affermazioni specifiche, trattandosi di opinioni personali, etichettiamo le recensioni come “Verificate” quando riusciamo a confermare che c'è stata un'interazione commerciale effettiva. Leggi di più
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This Oushak rug in blue has all the features needed for a busy home with pets and kids. The classic coastal style and colorway fit beautifully into my decor scheme. The textile is soft and doesn’t sli... Leggi di più
L'azienda ha risposto
Bought a large Alienore Rug (green/blue) for my coastal lounge and I absolutely love it. The colours are true to the picture and it looks amazing. It came boxed up but the creases came out easily wi... Leggi di più
Rug was not for me. They mention a return policy but when you get “approved” for your return they conveniently know that you have to ship it to Turkey and incur the costs meanwhile the rug shipped thr... Leggi di più
L'azienda ha risposto
Dettagli dell'azienda
Scritti dall'azienda
Discover unique luxury rugs at unbeatable prices. From vintage-inspired Turkish rugs to elegant Persian and runner rugs, our collections blend timeless design with modern comfort. Trusted quality, fast delivery, and customer-first service.
Informazioni di contatto
Stati Uniti
- hello@famerugs.com
- famerugs.com
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Questa azienda invita i propri clienti a scrivere recensioni - sia positive che negative
Ha risposto al 85% delle recensioni negative ricevute
Solitamente risponde entro 2 settimane
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EXTRAORDINARY RUG!!
OMG!! This rug is simply fantastic. And an incredible bargain as well. I waited a few months before writing this review so that I could see how it held up. It is extraordinary. It cleans very easily either with a vacuum or even just with a moist cloth. It is lustrous and completely transformed my living room. YAY!
Amazing customer service
Amazing customer service, while the quality of the rugs themselves is always amazing. Will be purchasing more.
Excellent, quality rugs
Brilliant, super value but really nice quality. Second time I have purchased from Fame Rugs and have recommended to others
I love my new carpet
I love my new carpet. They delivered it on time and the customer service responded all my inquiries. I can't believe the low price and high quality of the carpet. 100% recommended.
Best Customer Service Ever...
Although I wasn't completely satisfied with the look of the rug I chose, I've never had better customer service in my life. In retrospect, I believe I should have contacted the company first, instead of a public comment regarding my disappointment. The company contacted me immediately and asked ME how to make things right. Who does that these days? Who actually converses with their customers directly? If you find a product you like, give Fame a try. They seem to be the kind of company anyone would want to do business with.
The rugs are absolutely beautiful and couldn’t be happier with my purchase
The rugs are absolutely beautiful and I couldn’t be happier
Love this rug!
I am an interior designer so I can be very discriminating. The rug was nicer than expected. The colors, the pattern, and the soft texture exceeded my expectations. The company was great to communicate with, and you can’t beat the price.
I am always pleased..
I am always pleased with your rugs. I have 7 rugs and love them all.
Hats off to good customer service
I just ordered my new rug. I haven’t received it yet but in speaking with Mary, she has been very accommodating and has given me great customer service. I look forward to enjoying my new rug soon. Thanks Mary.
Great Rug
Perfect handling of the order and great quality of the rug! Kids are super happy!
Beautiful rug
Made it to me before Christmas! The rug is beautiful and lays so nicely. It really pulled the whole room together.
I love my new rug!
I love my new rug! It is not only beautiful, it is so soft to the touch!
First time buying a rug from Fame Rugs
We love our new rug! it’s a lot softer than we expected. I emailed to get an update on when the rug would ship and they got back to me very quickly. Would recommend :)
Great rugs and customer service!
Ordered 2 rugs from Famerugs off Etsy and have been very pleased. I have had them for almost 6 months in high traffic areas with kids and dogs and they still look just as great.
Perfect rug for our space
These rugs are exactly what we were looking for. Communication was great and delivery was smooth.
Nice rug!
Rug is of a good quality and looks pretty in my living room. Delivery was slightly delayed because of the COVID situation but seller response to questions was quick and kept me up to date on the delivery situation.
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