Falk Cookware Recensioni 

Top Service
I have get the rough Pfanne and sending it back and in 4 days I get the right one

I purchased 4 items on Black Friday from Falk UK store. There was an incident, a sudden strike at Aramex. They hold the package for one month, but this incident looks suspicious. It had not happened before and had an unexpected result. After i receive it, I discovered two items that appeared to be a manufacturing defect. One lid looks like being hit by another sharp extreme force such as a hammer. Another lid has an uneven rim "cannot" happen but only by defective manufacturing. All items are perfectly secure shipping, and this damage is not a result from currier.

I sent sufficient evidence, such as photos (i still have them), to Falk UK as proof, but denied these facts, and put blame on Aramex, asking me to get a refund from them, which is an unfair and false accusation. Falk in the UK refuse to accept any returns or refunds, in excuse of a one-month pass. They refuse to accept the strike incident is a legitimate excuse, which is very unfair, particularly the damaged pans due to manufacturing defects.

A more shocking surprise, when I notified Falk at headquarters in Belgium, not only did they know everything in advance and reject my claims, but also threatened me to take action against me if I revealed this information to anyone.

This company is unreliable, untrustworthy.

I have lost all the money i paid, the items are unusable, and no one is helping me to solve my issue. I never had this experience before from any company I dealt with before.

Please be careful!

Amazing shopping experience. If I could, I would give 6 stars for the following 6 reasons:
1. Their Try Me Offer is a grant deal and a great idea;
2. Their website looks a bit outdated at first, but in fact it's full of very helpful content and the purchase experience is amazing;
3. The shipping via DPD is super quick (when they say Next Day delivery, they mean it), and they even given a 1-hour window on the morning of the delivery;
4. Super well packaged and with a very useful present (a bottle of Bar Keepers friends to clean the pan);
5. The pan itself (a saucier in my case) is brilliant, the best pan I have in the kitchen;
6. The temptation to order more from them is big, I need to find a way to resist that :)

In early July I ordered my first Falk pan -- a 16cm saucier.
-- I have tons (perhaps literally) of a certain French cast iron series, which I do like, but none were ideal for making small quantities of delicate sauces.
-- the email exchanges with Neil Corke were highly responsive, with clear and succinct advice on size and choice between saucier and mousseline (I was looking for a good pan for hollandaise/bearnaise/etc for two people) -- no hint of over-selling :) .
-- the rounded bottom is magnificent! -- allows me to use a regular wire whisk -- the heat capacity and ability to control by light touches on a not-so-good glass-topped stovetop (the heat is only controlled by the on vs off time of each 'burner') is very refreshing, making controlling thickening very easy (and keeping nicely warm for service also easy).
-- I chose the 'signature range' and can confirm that the stainless steel handles do not get hot, are therefore very easy to hold, and allow easy control of the angle of the pan.
-- cleanup is trivial -- add water, then wash up 15+ minutes later (or even 3 hours later).
-- I followed the recommendations for seasoning the pan -- nothing has stuck in the past 5 months.
-- it's become my go-to pan for anything I can use it for.
-- I'm going to buy a larger one now, since using it to prep souffles has meant filling it almost to the brim, and then mixing in the final stuff which couldn't fit.
-- sorry LC, Falk has put you into 2nd place.

I was looking for new cookware for some time now. I was fed up with my 27 year old set which I bought when I was moving into my first own apartment. I am a guy who uses things until they break. Then I repair them and keep on using them. I also love things that last 5 lifetimes. Just like the goods in the old days. No plastics, no glas. Just handcrafted metals. And I like things straight forward. No unnecessary bling bling.

So I was looking for good quality for cooking (heat distribution) and good quality in material and lots of mass of material. After several hours of research over one year I finally came to the conclusion that I rather buy my stuff for 1300 Euros and really have the best instead of paying 400 and have some mockup.

So I bought at Falk and now I am so glad I did. If you hold a piece like that you feel the qualitiy, you see the quality and you experience the quality.

I cant recommend this cookware enough. It is so beautiful by appearance and by perceived quality.

The service at falkcoppercookware.com is also amazing.

Thanks a lot to you all and I know if I would ever need some cookware again I will buy it from you!

I am very pleased by how they respond to my emails even on weekends!
Kudos to Neil for very prompt replies.
Very good quality of product and on top of that excellent quality of customer service!

I own a few of these pans and can't fault any of them. Pans I've owned before seemed to have a limited lifespan and degraded/fell apart over time but I can see the Falk pans lasting a lifetime. Plus - they're a pleasure to cook on - even heat distribution and solid to work with (they've got a decent weight to them). When using them on the hob they take a while to heat up (which is a good thing) but this makes them very predictable to use - you're not going to suddenly burn anything with these pans. They look great as well!

My purchase experience was easy and the product is fantastic. An 'investment' but will last forever.

Just received 24cm stew pan and started to use it immediately, it’s a cracker and I can see it becoming my new best friend when cooking larger meals. The pan looks great on the table and easy to serve from.
Easy to handle- not to heavy - large diameter base with lower side walls- all round great pan- I forgot to order the lid- l’ll get that resolved shortly!!

Excellent service. Items arrived properly wrapped and delivery was swift.

The very best in copper cookware from the best company.
Excellent customer relations.
Overnight delivery in a very safely wrapped box.
No problems here boys and girls.
My collection of Falk cookware continue to grow.

Superb quality copper pans, super swift order turnaround, what's not to like?
Very happy loyal customer.

Excellent copper preserving pan ! I was introduced to Falk by an instagram follower, so I feel very fortunate to have had this connection into the world of Falk
Once you have cooked on one for preserving you never want to cook on anything else!

Excellent product delivered in a very timely manner ... couldn't be happier. Thanks!

Very pleased with frying pan. Arrived on the day and time stated.

The quality of the product is fantastic. My only complaint is the delivery time period didn't match the promise on the web site, which ruined the whole process. It was a birthday present and was delivered after the birthday, so not great.

Painless and fast delivery, and the one time I've had to email Neil directly about something I received an almost instant and thorough reply. Very happy.

A little pan for a lot of money. Only used once so far. It did what it was meant to do so what more can I say. I find the cast iron handle rather an ugly appendage and it gets extremely hot very quickly. Delivery was OK but I wasn't in for the first delivery and instead of following the clear instructions as to where to leave it in my absence it was returned to the depot and brought back the next day. Possibly more secure that way and I was in no hurry to use it, so just commenting, not complaining.

I have many Falk Pans - cannot recommend them highly enough. The heat is very evenly distributed in the pan so not hot spots and burning - the heat transfer is so good you only need to medium to low settings on the hob. They are easy to clean and look good. What more do you want from a pan?

Beautiful products, we ordered a 10cm saucepan and the quality is lovely. Great customer service and quick delivery. We will be ordering again