Fairview New Homes Recensioni 497

TrustScore 4.5 su 5

4,7

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Valutata 5 stelle su 5

We spoke with Max at the Printmakers Yard development. He was very helpful and answered all of our questions. He also showed us through three of their available properties, always making sure that we... Leggi di più

L'azienda ha risposto

Valutata 5 stelle su 5

I recently visited Fairview Printmakers Yard at Brentford to view some of their new build properties. The sales representative (Qasim Fairview) was excellent, he is very patient, friendly, and highl... Leggi di più

L'azienda ha risposto

Valutata 5 stelle su 5

Max at Printmakers Yard gave me a very good introduction to the development and I was impressed with the quality and professionalism all round. He took on board my requirements and was careful to show... Leggi di più

Valutata 5 stelle su 5

We viewed a property at Wotton development at Watton-at-Stone. The sales team (Asli and her colleague Katie) were excellent. The took their time to show us around the show home and to answer the many... Leggi di più

L'azienda ha risposto

Dettagli dell'azienda

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Scritti dall'azienda

Since 1961, we’ve been helping people to find and buy their dream home. Whether you’re a first-time buyer looking to get on the ladder, or you’re looking to find your next home, we have an exciting range of new build properties available at developments all over London and the South East. Contact us for more information.


Informazioni di contatto

4,7

Eccellente

TrustScore 4.5 su 5

497 recensioni

5 stelle
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Ha risposto al 100% delle recensioni negative ricevute

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Valutata 5 stelle su 5

Very helpful team

The team at park quarter were so helpful and very kind!

8 dicembre 2025
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Risposta di Fairview New Homes

Dear Sofia,

Thank you for your feedback! We’re so glad to hear that the team at Park Quarter were helpful and kind. We truly appreciate your kind words and are always here if you need anything further.

Many thanks
The Fairview Team

Valutata 5 stelle su 5

I’ve had a wonderful experience with…

I’ve had a wonderful experience with the staff; they’ve been amazing and incredibly helpful, especially Monica, who has been with us since the beginning of the house process.

8 dicembre 2025
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Risposta di Fairview New Homes

Dear Megi,

Thank you so much for your lovely review! We’re delighted to hear that you’ve had such a positive experience with our team. Monica will be thrilled to know her support has made such a difference throughout your home-buying journey. If there’s anything else we can assist you with, we’re always here to help.

Many Thanks
The Fairview Team

Valutata 5 stelle su 5

Mural from new Barnet development was…

Mural from new Barnet development was brilliant ticked all the boxes am very happy with my experience very professional.

4 dicembre 2025
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Risposta di Fairview New Homes

Dear Michelle,

Thank you for your review! We're delighted to hear that your experience with Mursal at our New Barnet development ticked all the boxes. If there’s anything more we can assist you with, please don’t hesitate to reach out.

Many Thanks
The Fairview Team

Valutata 5 stelle su 5

Yesterday I viewed several apartments…

Yesterday I viewed several apartments with Qasim. He was extremely helpful and provided a lot of useful information. Much appreciated!

6 dicembre 2025
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Risposta di Fairview New Homes

Dear Lala,

Thank you for your kind review! We're delighted to hear that Qasim was able to assist you and provide helpful information during your viewings. Your feedback is truly appreciated, and we’re here if you need any further support as you continue your search.

Many Thanks
The Fairview Team

Valutata 1 stelle su 5

UNETHICAL COMPANY - AVOID AT ALL COST !!!!

I recently had an extremely disappointing experience with Fairview New Homes, and I feel compelled to share it to warn other potential buyers.
I was genuinely interested in purchasing a flat from them. After two viewings and being offered some attractive incentives, I decided to make an offer almost immediately. The sales representative was very pushy, strongly encouraging me to sign a reservation as soon as possible. Given that I had funds ready and a strong profile as a first-time buyer, I agreed and signed the reservation on Sunday, 23rd November.
From that point, I spent several days in back-to-back meetings with mortgage brokers to secure a good rate. I even planned a third viewing for the following Saturday but tried to bring it forward to Thursday to expedite the process and finalize the mortgage sooner.
Here’s where things took a shocking turn:

When I reached out to the same sales representative to move the viewing forward, I received no response—calls and messages went unanswered.
I then checked online and saw their office listed as “temporarily closed”, which was very strange (DODGY if you ask me).
The next day, I received a call from their head office (hidden number - probably to cover their tracks) informing me of the most unbelievable news: the flat I had reserved was sold to a large investor who allegedly purchased the entire building (a 20-floor building with roughly 6 flats per floor—do the math). Surely you don't negotiate a £48m sale overnight so i am convinced this was premeditated.

This raises serious questions:

What is the point of a reservation if the property is still being advertised and sold elsewhere?

How can you actively market flats to retail buyers while negotiating a bulk sale of the entire building behind the scenes?

Is ethical conduct not a requirement at Fairview New Homes? (obviously not)

When I asked for compensation for the opportunity cost, financial impact, and emotional stress caused by what I consider a clear breach of the reservation agreement, their response was essentially:
"Sorry, but not sorry. Goodbye."
I had heard questionable things about this company before, and my experience sadly confirms them. If you value transparency, ethics, and reliability, I STRONGLY advise you to think twice before dealing with Fairview New Homes.

3 dicembre 2025
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Risposta di Fairview New Homes

Dear Yasmeen,

We are sorry to hear you had a disappointing experience with Fairview.

Our records show we have been in discussions with you and have provided clarification on the circumstances surrounding the home you were interested in. We understand this outcome was disappointing, however we are confident that we have responded transparently and appropriately throughout.

If you feel you have any further queries, please contact us directly so we can continue the conversation with you personally.

Kind regards,

The Fairview Team

Valutata 5 stelle su 5

We recently viewed some apartments in a…

We recently viewed some apartments in a new development with Qasim, and he made the whole experience really comfortable. He was friendly, genuinely helpful, and never rushed us. Qasim took the time to answer all our questions clearly, which we really appreciated. We left feeling confident and well-informed.

29 novembre 2025
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Risposta di Fairview New Homes

Dear Diego,

Thank you for taking the time to share your experience. We're pleased to hear that Qasim helped make your viewing relaxed and informative. It’s great that you felt comfortable asking questions and came away feeling confident about the details.
If there's anything else you'd like to explore or discuss as you continue your search, please don’t hesitate to get in touch.

Many thanks
The Fairview Team

Valutata 5 stelle su 5

First time buyers

My partner and I have had a lovely experience purchasing our first home. Our advisor Mursal guided us through the entire process without any pressure to purchase throughout. She was very attentive and was able to answer all our questions with ease. The process of making the purchase was also very easy and everyone at fairview were knowledgeable and communicative on what the next steps were for us. We are very happy with the result and can't wait to move into our new property!

12 ottobre 2025
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Risposta di Fairview New Homes

Dear Laura,

Thank you so much for sharing your experience. We’re thrilled to hear that your first home purchase was such a positive one and that Mursal was able to guide you through the process with care and clarity. It’s great to know you felt supported every step of the way and that our team kept everything smooth and well communicated.

We’re delighted for you both and excited for you to move into your new home. If you need anything at all in the meantime, we’re always here to help!

Many thanks
The Fairview Team

Valutata 5 stelle su 5

Suzie was fantastic

Suzie was fantastic, honest and open about the information on the flats and mortgage deals. It was very a great experience!

29 novembre 2025
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Risposta di Fairview New Homes

Dear Nayan,

Thank you so much for your kind feedback! We’re delighted to hear that Suzie was able to support you with honest, clear information and make the experience such a positive one. We’ll be sure to pass on your kind words to her. If you need anything else or have further questions, we’re always here to help!

Many thanks
The Fairview Team

Valutata 5 stelle su 5

Excellent service and a very…

Excellent service and a very approachable and efficient team. I couldn't believe I was in my new flat within 6 weeks.
Sam was great at finding me a flat that really suited me which included parking.

26 settembre 2025
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Risposta di Fairview New Homes

Dear Sam,

Thank you for your wonderful review. We’re so pleased to hear that our team made the process smooth and efficient for you and that you were able to move into your new flat so quickly! It’s great to know Sam found a home that suited your needs. We hope you enjoy your new home.

Many thanks

The Fairview Team

Valutata 5 stelle su 5

Fairview Brentford viewing with Qasim

I made an appointment with Qasim to see a few apartments in the Fairview development in Brentford. He was super friendly and helpful from the start and handed me a coffee straight away (much needed). We went to see 1 and 2 beds. Qasim went through sq feet, prices etc and I went away with some brochures and options going forward. A lovely experience all around

17 novembre 2025
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Risposta di Fairview New Homes

Dear Charlotte,

Thank you for sharing your experience with us. We’re delighted to hear that Qasim made your visit to our Fairview development so welcoming and informative. It’s great to know you felt supported while exploring the different apartment options. We’ll be sure to pass on your kind words to him. If you have any questions or would like to revisit any of the homes, we’re here to help!

Many thanks

The Fairview Team

Valutata 5 stelle su 5

Suzie has been absolutely amazing…


Suzie has been absolutely amazing today. She took the time to show us multiple plots and went out of her way to accommodate our affordability and preferences. Her patience, professionalism, and genuine willingness to help made the whole experience far more reassuring and enjoyable. We truly appreciate her effort and dedication, and she is a real credit to your team.

23 novembre 2025
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Risposta di Fairview New Homes

Dear Marianne,

Thank you for your lovely feedback. We’re so pleased to hear that Suzie made your visit such a positive experience and took the time to help you find plots that suited your needs. We’ll be sure to share your kind words with her. If you need anything further, we’re always here to help!

Many thanks

The Fairview Team

Valutata 1 stelle su 5

Disaster

Disaster. I bought my Fairview flat 11 years ago and investigations since Grenfell have meant years of uncertainty regarding fire safety. Cladding is the smallest part of the problem. We were due, after years of uncertainty, to move out for 8 weeks early next year whilst the flat totally reconfigured to make it safe. That has just been moved to 13 weeks out late next year. It seems unlikely this is this is the final deal.
The ceiling, some of the walls and perhaps some floor will be ripped out and replaced - that’s how dangerous the original build quality has proved to be. Comunal areas require extensive work too.

4 novembre 2025
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Risposta di Fairview New Homes

Dear Sean,

Thank you for taking the time to share your feedback. Without having full details regarding which development you are referring to, we’re unable to comment on the specific circumstances you’ve mentioned.

However, we would like to reassure you that we take our commitments under the Ministry of Housing, Communities and Local Government (MHCLG) Developers Agreement extremely seriously. We are fully committed to remediating all life-critical fire safety issues identified within our developments. Due to the age and lack of construction information on the older Estate of High Rise Buildings, we have had to proceed in a slow and cautious manner, to ensure that all the issues are identified and the correct fire stopping / remediation design is utilised.

We continue to keep communication channels open with residents and provide regular updates on progress and next steps. If you would like to discuss your individual situation further, please contact marketing@fairview.co.uk with your details and we will pass this onto the relevant team.

Many thanks

The Fairview Team

Valutata 5 stelle su 5

Jury was so helpful to us purchasing…

Jury was so helpful to us purchasing our first home from the beginning to finalise it. She has acted very quick on every stage whenever we needed help to get some answers to our questions. It is a pleasure to know her.

25 luglio 2025
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Risposta di Fairview New Homes

Dear Metin,

Thank you for sharing your experience! We’re so happy to hear Jury went above and beyond to help you with your first home purchase. We’ll be sure to share your lovely feedback with her.

Many thanks

The Fairview Team

Valutata 1 stelle su 5

Simple review not too much back and…

Simple review not too much back and forth but the quality and materials used in their properties are below basic. They use the worst products for the highest profit. Been through leeks from flats above completely ruining the house to the point where we had to move out for months with no reimbursement at all. Customer service are not the most honest or nicest people either.

Honestly when you see the name on any building site or properties stay as far away as you can.

24 ottobre 2025
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Risposta di Fairview New Homes

Thank you for sharing your feedback. We are sorry to hear about the issues you are experiencing.

We have spoken to our Customer Services Team who have no record of any customers that have moved out, especially not for months. Please could you email further details, including your name and full address to marketing@fairview.co.uk so we can look into this for you

Many thanks

The Fairview Team

Valutata 5 stelle su 5

Heartfelt Thank you to Monica

Dear Monica

You went above and beyond to help me with buying my Flat. Your support and professionalism made a real difference during a very important time in my life. Please accept my heartfelt appreciation. What you did has stayed with me, and I’m grateful.

21 settembre 2025
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Risposta di Fairview New Homes

Dear Mo Roy,

Thank you for your kind review. We’re really pleased to hear that Monica was able to support you during such an important time. We’ll be sure to pass your message on to Monica. We wish you every happiness in your new home and all the best for the future.

Warm regards,

The Fairview Team

Valutata 5 stelle su 5

Excellent customer service from Max

I’d like to extend my sincere thanks to Max, who has been exceptional in showing me around several apartments and consistently going the extra mile to answer my questions. Although I didn’t end up purchasing at Print Makers Yard, I truly appreciated Max’s flexibility and proactive approach throughout the process. He’s a real asset to Fairview, and I wish him continued success in all he does.

22 settembre 2025
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Risposta di Fairview New Homes

Dear Mr Mann,

Thank you for your kind review. We’re delighted to hear that Max provided such a helpful and proactive service while you explored our apartments at Printmakers Yard.

Even though this time wasn’t the right fit, we truly appreciate your kind words and your thoughtful feedback. We’ll be sure to pass your message on to Max.

Wishing you all the best in finding the perfect home, and we hope to assist you again in the future.

Many thanks

The Fairview Team

Valutata 2 stelle su 5

Pushy sales and constant unwanted communication

I have not purchased with Fairview, but completed 2 viewings at the Silverton with Sarah. I originally liked the property enough to bring my partner along for the second viewing. During/after this second viewing, we both felt Sarah had been quite pushy with the sale and was almost using scare tactics to try and get us to put an offer in. As first time buyers this was overwhelming. After her trying several times to try and get an offer there and then (such as “oh but you’ll be upset if it goes” and “if you both like it then why not make an offer now”), we said we wanted time to think. I was then hassled by her and another colleague multiple times the following week, and then told her we had decided to look for freehold instead. She then asked me to leave her an “obviously good review” which made me feel uncomfortable. Since then, I’ve been texted several times from Fairview, periodically saying “ Last 2-bed! Stunning 2-bed, 2-bath show home for £500K + up to £25K top-up. Act fast - this will go quickly! (And then the Silverton email address)“. I had asked to be opted out of all communication several weeks ago so I have no idea why I’m still being pestered. I just called up Fairview to ask why I’m still being contacted and asked to take off the list, and the lady who answered was rather blunt and not apologetic at all. Based on all of this, we have been left with a sour taste of Fairview and completely put off them. If Sarah had been less pushy, we may have gone for a third viewing and made a decision.

*Update on 12th September at 13:26pm. Just got called by the silverton. Decided to ignore the call as I clearly stated I want no further communication with the Silverton or fairview. Decided to call back 20 mins later so find out why I was being pestered once again. Spoke to a man who apologised on fairview’s behalf and admitted I was only opted out of communication 2 days ago (10th September). Not his personal fault so apology accepted and I appreciate him reaching out.

30 luglio 2025
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Risposta di Fairview New Homes

Dear Annabel,

Thank you for taking the time to share your experience, we genuinely appreciate all feedback, as it helps us improve the service we provide.

We’re very sorry to hear that your experience at The Silverton left you feeling overwhelmed and uncomfortable. It’s never our intention to make anyone feel pressured, especially during such an important decision as purchasing your first home.

We fully understand your need for time and space when considering your options, and we regret that our follow-up felt excessive. We also take your comments regarding the opt-out request seriously and apologise that this was not actioned as it should have been. As of now, we will ensure your contact details are removed from our mailing list and you will not receive any further communication about The Silverton.

Your feedback has been shared with our sales and customer service teams so we can reflect on the experience you’ve described and make improvements. We’re also reviewing how we approach follow-ups and opt-out requests to ensure they are handled respectfully and promptly.

If you have any further concerns or would like to speak to us directly, please feel free to contact us at 020 8023 7092.
Thank you once again for your feedback, and we wish you all the best in your property search.

Kind regards,

The Fairview Team

Valutata 1 stelle su 5

Extremely poor sound proofing

Extremely poor sound proofing. I have contacted Fairview and am waiting for a resolution before I write a FULL review sharing the exact issues I am facing.

In response to your reply -
The sound test carried out was NOT carried out in the room in question and on the opposite side of the apartment.
Unfortunately a pass in the kitchen does not mean the other rooms would also pass.
Interestingly, when I was sent the sound tests for my apartment layout, the majority of tests (all but one) were carried out in the kitchen area only.
It is unfortunate that your company refuses to complete a sound test for the room in question.

I await your response and outcome before adding further information to this post.

22 agosto 2025
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Risposta di Fairview New Homes

Dear Ayse,

We are sorry to hear that you are experiencing some issues with noise in your home.

We can confirm that sound tests at the time of construction were carried out and all the properties that were tested passed, therefore your flat is fully compliant.

We understand that you have been back in touch with us recently, and our Customer Service Team will be responding to you directly early next week to outline the next steps available.

Many thanks

The Fairview Team

Valutata 5 stelle su 5

Really helpful and friendly

We were helped by Max, Bass, Elizabeth, and Lina and others from Fairview to buy a 1bed flat.

We were quite anxious and thought we weren't ready to buy a house yet, but they made a great deal with us to ensure that we could get it, with a generous incentive.

They remained professional and helpful from the start until completion, which was a nice delight as I usually had much duller experience from other companies and my idea of the industry had been at a low bar, but they definitely managed to raise it.

Thanks all, will definitely recommend to my friends!

8 agosto 2025
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Risposta di Fairview New Homes

Thank you for your kind review Firtina! We’re so pleased to hear that Max, Bass, Elizabeth, Lina, and the rest of the team were able to support you through the process and help make your home-buying journey a smooth and positive one.

It’s great to know we could help ease your concerns and make the experience a memorable one. We’ll be sure to pass on your thanks to the team.

Wishing you all the best in your new home, and thank you again for the recommendation!

Kind regards,

The Fairview Team

Valutata 5 stelle su 5

Viewing experience with Maximilian

We had the pleasure of doing a few viewings with Maximilian in Silverton, and I can honestly say he’s been the best so far. If I were trying to find a fault, I genuinely couldn’t. He was respectful, knowledgeable, and completely professional from start to finish.

What really stood out was how well-prepared and informed he was about each property, it made the whole experience feel smooth and reassuring. His approach wasn’t pushy at all, just helpful and attentive, which made us feel comfortable asking questions and taking our time.

I walked away from the viewings genuinely happy and impressed. If you're looking for someone who knows their stuff and actually listens to what you're looking for, I couldn’t recommend Maximilian more highly.

12 luglio 2025
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Risposta di Fairview New Homes

Thank you Patricia for your kind words about your experience with Maximilian. We're so pleased to hear he made such a positive impression and that his professionalism, knowledge, and approachable manner stood out during your viewings.
Thanks again for taking the time to share your thoughts. If we can help further, please don’t hesitate to reach out.

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