Anche se non controlliamo le affermazioni specifiche, trattandosi di opinioni personali, etichettiamo le recensioni come “Verificate” quando riusciamo a confermare che c'è stata un'interazione commerciale effettiva. Leggi di più

Per proteggere l'integrità della piattaforma, ogni recensione presente sul sito, verificata o meno, viene monitorata dai nostri sistemi automatici 24 ore su 24. Questa tecnologia è progettata per individuare e rimuovere i contenuti che non rispettano le nostre regole, come le recensioni non basate su esperienze autentiche Siamo consapevoli che potremmo non riuscire a cogliere proprio tutto, quindi puoi segnalarci qualsiasi cosa pensi che ci sia sfuggita. Leggi di più

Scopri cosa dicono le persone

Valutata 5 stelle su 5

I ordered my filters, paid for my filters, which was a reasonable price and they arrived in a timely manner. Completely undamaged. Excellent service.

Valutata 5 stelle su 5

Great air filters at the perfect price I've been getting my air filters from Factorydirectfilters.com for a few years now with zero issue. I moved into a new house in 2022 and the HVAC system was a... Leggi di più

Valutata 5 stelle su 5

Very easy to locate needed filters. I did talk to a representative after getting a great price with discounts added. I had couldnt purchase immediately and asked if I there was a way to keep my cart... Leggi di più

Valutata 5 stelle su 5

Ordered filters on 8/3/18. Order placement was for a very difficult size (19 7/8 x 21 3/8). Home Depot and Amazon could Not fill the order due to unique size. Filters were delivered 8/16/18. Just... Leggi di più

4,6

Eccellente

TrustScore 4.5 su 5

2K recensioni

5 stelle
4 stelle
3 stelle
2 stelle
1 stella

Chiedi ai clienti di scrivere una recensione

Questa azienda invita i propri clienti a scrivere recensioni - sia positive che negative

Non ha risposto alle recensioni negative ricevute

Come questa azienda usa Trustpilot

Scopri come vengono raccolte, valutate e moderate le loro recensioni e valutazioni.

Su Trustpilot, le aziende non possono offrire incentivi o pagare per nascondere le recensioni. Le recensioni sono le opinioni dei singoli utenti e non di Trustpilot. Leggi di più

Valutata 5 stelle su 5

Great service, great filters, great price!!

I found Factory Direct Filters online. Just looking for a better price. I got way more than a great price!! I ordered the wrong size.. When I called to return and reorder the correct size, they were so understanding, so helpful in straightening it out!!! Sam, the customer support rep, waited while I measured the old filter exactly. She explained the 16x25x5 has three sizes really... She helped me get the one that fit my York furnace!! The return will be easy with the FedEx tag and they are sending the new filters now!
The filters I'm getting are much more efficient than ones I've found before-- I'm getting a better filter for a better price!
I recommend Factory Direct Filters if you want quality, service and a great rate.

16 giugno 2015
Non scritta su invito
Valutata 3 stelle su 5

Satisfactory overall.

My first order with Factory Direct came in the wrong size. I shipped them back at their expense, and about a week later received the correct size filters. The second order came with a 6 inch tear in one of the boxes. No apparent damage to the filters, and no way to know whether or not the damage was from the warehouse or the delivery. Still, the filters work as advertised and their prices beat most competitors.

16 giugno 2015
Non scritta su invito
Valutata 5 stelle su 5

a/cfilters

service excellent. my filter is an odd size and ordering this way makes it easy to obtain. shipping also speedy.

15 giugno 2015
Non scritta su invito
Valutata 5 stelle su 5

Good price, good support

Factory Direct Filters offer a very competitive price for sure. As a first time, I was not certain how they support orders. Their e-mail communication was swift and the delivery was no stress. I was able to track the shipping per their e-mail information. I am very happy with my supplier selection.

15 giugno 2015
Non scritta su invito
Valutata 3 stelle su 5

Great price for quality filters

I was first skeptical about buying AC filters online at FactoryDirect, but took a chance given the prices for MERV8 filters. I bought four different size filters. They all seem well made, but they do not fit snug in the return vent.

15 giugno 2015
Non scritta su invito
Valutata 5 stelle su 5

Great product

After looking for filters everywhere, I ordered from factory direct filters. They fit perfect to my air conditioner and the price is very good. Shipping was fast. Good quality. I will order again from them.

15 giugno 2015
Non scritta su invito
Valutata 5 stelle su 5

I am very satisfied with service and lady I spoke to on the phone

I was sent the wrong size filters and called to inform your company of the mistake. The lady I spoke with confirmed the size I had ordered originally, apologized for the mistake, asked me to e mail a photo of the size marked on the boxes I received and three days later I received the correct size filters. Everyone makes mistakes but she was so helpful and your company rectified the mistake immediately. Thank you and I will continue ordering my filters from you in the future.

Gary Stough Hilton Head Island, SC

15 giugno 2015
Non scritta su invito
Valutata 2 stelle su 5

Got the filters but box and filters were bent

We ordered 6 24x24x4 filters which arrived in one large 24x24x24 box dented. Opening the box revealed 4 of the 6 filters bent and nearly torn
on edge. We used one as it was needed immediately since our air conditioner was just fixed.

14 giugno 2015
Non scritta su invito
Valutata 2 stelle su 5

Too Flimsey

I purchased 1" MERV 13 filters for my system (2 20"x20 in. and 1 12"x24"). The paper with which these MERV 13 filters are constructed is neither strong enough or rigid enough. When you use a high MERV rating filter there is more resistance to the return air being pulled through the filter. As soon as I installed the filters and turned down the thermostat, causing the AC unit's fans to start pulling air, these filters lost their flat shape and bent into a somewhat concave position. I have never before had filters bend - never. This is the first time that I have installed MERV 13 filters, but the manufacturer ought to consider beefing up the weight of the paper box structure to a heavier pound paper. I am honestly concerned that as the filters accumulate dirt, etc., they will bend further and get sucked right into the duct.

14 giugno 2015
Non scritta su invito
Valutata 3 stelle su 5

quality of filters

Overall average filters for the price, one side on all filters was not properly glued. Delivery was slower than most online transactions.

14 giugno 2015
Non scritta su invito
Valutata 3 stelle su 5

delivery issue

filters delivered in cardboard boxes and left outside of garage in heavy rain?

front door has a portico covering the entrance and would have easily protected the paper filters.

lost some filters due to lazy delivery personnel.

12 giugno 2015
Non scritta su invito

Come funziona Trustpilot

Chiunque può scrivere una recensione su Trustpilot. L'autore di una recensione ha la possibilità di modificarla o cancellarla in qualsiasi momento e, fintantoché il suo account è attivo, la recensione rimane visibile a tutti.

Le aziende possono raccogliere recensioni tramite inviti automatici. Queste recensioni sono etichettate come verificate perché è ovvio che si basano su esperienze reali.

Scopri di più sui diversi tipi di recensioni.

Per salvaguardare la nostra piattaforma, facciamo uso di personale dedicato e di tecnologie intelligenti. Scopri come combattiamo le recensioni false.

Scopri di più su come vengono gestite le recensioni su Trustpilot.

Ecco qui 8 consigli per scrivere delle ottime recensioni.

La verifica aiuta a garantire che le recensioni su Trustpilot vengano scritte da persone reali.

Offrire incentivi in cambio di recensioni o chiederle solo a clienti specifici potrebbe distorcere il TrustScore, violando le nostre linee guida.

Scopri di più