We have used the dog leads for years so was looking at the website and discovered the dog beds! We have been on the lookout for a good quality orthopaedic bed for our Ridgeback dog...we ordered the N... Leggi di più
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Anche se non controlliamo le affermazioni specifiche, trattandosi di opinioni personali, etichettiamo le recensioni come “Verificate” quando riusciamo a confermare che c'è stata un'interazione commerciale effettiva. Leggi di più
Per proteggere l'integrità della piattaforma, ogni recensione presente sul sito, verificata o meno, viene monitorata dai nostri sistemi automatici 24 ore su 24. Questa tecnologia è progettata per individuare e rimuovere i contenuti che non rispettano le nostre regole, come le recensioni non basate su esperienze autentiche Siamo consapevoli che potremmo non riuscire a cogliere proprio tutto, quindi puoi segnalarci qualsiasi cosa pensi che ci sia sfuggita. Leggi di più
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I purchased the Zero shock dog lead 48” for my Labrador pup Dexter, he’s a growing boy at approx 18kg & very lively. Delivery was very quick & packaged well. I opted for the chocolate colour & the qua... Leggi di più
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Purchased a multicoloured "headlight" for our Cavapoochon. It was the second purchase of the light as we bought one for the Cavachon in early autumn as the evenings became darker. The light is comp... Leggi di più
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Quality products, prompt delivery, good prices = 10/10. (Only thing missing was my free Cocker Spaniel sticker so I can't really complain!) UPDATE:- I would like to add Ezydog sent on the dog sticke... Leggi di più
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Dettagli dell'azienda
Scritti dall'azienda
The UK's leading Dog Collars, Dog Harnesses and Dog Leads | @EzyDogUK NOW GO AND PLAY
Informazioni di contatto
Town & Country Covers Ltd, Nevil Shute Road, PO3 5RX, PORTSMOUTH, Regno Unito
- 02392474711
- info@ezydog.co.uk
- ezydog.co.uk
4,5
Eccellente
215 recensioni
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Risposta di EzyDog UK
Thank you very much for the review, taking in customer feedback is vital for us here at EzyDog UK. We really appreciate the time you took into writing this review for us. Have an EzyDay!
-TH
Risposta di EzyDog UK
Thank you very much for the review, taking in customer feedback is vital for us here at EzyDog UK and we treat it with the upmost importance. We really appreciate the time you took into writing this review for us. Have a lovely day!
-TH
Risposta di EzyDog UK
Thank you very much for the review, taking in customer feedback is vital for us here at EzyDog UK. We really appreciate the time you took into writing this review for us. Have an EzyDay!
-TH
Excellent products
Excellent products. Collars and leads great quality. Highly recommend
24 gennaio 2023
Risposta di EzyDog UK
Thank you very much for the review, taking in customer feedback is vital for us here at EzyDog UK and we treat it with the upmost importance. We really appreciate the time you took into writing this review for us. Have a lovely day!
-TH
All Good
Really good. Product is great (seat-belt harness) and delivery was quick. No complaints.
19 gennaio 2023
Risposta di EzyDog UK
Thank you very much for the review, taking in customer feedback is vital for us here at EzyDog UK. We really appreciate the time you took into writing this review for us. Have an EzyDay!
-TH
Risposta di EzyDog UK
Thank you very much for the review, taking in customer feedback is vital for us here at EzyDog UK and we treat it with the upmost importance. We really appreciate the time you took into writing this review for us. Have a lovely day!
-TH
Great lead to use
This is the second lead like this I have purchased and I am very pleased with it. The delivery was very speedy.
16 gennaio 2023
Risposta di EzyDog UK
Thank you very much for the review, taking in customer feedback is vital for us here at EzyDog UK. We really appreciate the time you took into writing this review for us. Have an EzyDay!
-TH
Great service
Great service. I’m a dog walker and have these collars and leads for my own dogs but recommend them all the time to clients whose dogs I walk
18 gennaio 2023
Risposta di EzyDog UK
Thank you very much for the review, taking in customer feedback is vital for us here at EzyDog UK and we treat it with the upmost importance. We really appreciate the time you took into writing this review for us. Have a lovely day!
-TH
Great service
20 gennaio 2023
Risposta di EzyDog UK
Thank you very much for the review, taking in customer feedback is vital for us here at EzyDog UK. We really appreciate the time you took into writing this review for us. Have an EzyDay!
-TH
Easy to order from website
Easy to order from website, good communication and prompt delivery
Best collar we have bought for our border collie
16 gennaio 2023
Risposta di EzyDog UK
Thank you very much for the review, taking in customer feedback is vital for us here at EzyDog UK and we treat it with the upmost importance. We really appreciate the time you took into writing this review for us. Have a lovely day!
-TH
Great quality products at good prices
Great quality products at good prices. Good customer service and fast shipping.
18 gennaio 2023
Risposta di EzyDog UK
Thank you very much for the review, taking in customer feedback is vital for us here at EzyDog UK and we treat it with the upmost importance. We really appreciate the time you took into writing this review for us. Have a lovely day!
-TH
Great product and service
Great lead, very versatile.it’s good to see products specifically made for small dogs as these can be hard to find . Very fast dispatch & delivery. So please that I’ve ordered a second lead and coupler so that both my pups can be kitted out with these.
9 gennaio 2023
Risposta di EzyDog UK
Thank you very much for the review, taking in customer feedback is vital for us here at EzyDog UK. We really appreciate the time you took into writing this review for us. Have an EzyDay!
-TH
Risposta di EzyDog UK
Thank you very much for the review, taking in customer feedback is vital for us here at EzyDog UK and we treat it with the upmost importance. We really appreciate the time you took into writing this review for us. Have a lovely day!
-TH
First rate experience all around.
First rate experience all around as usual from EzDog.
I've purchased quite a few of their products over the years, and the most recent experience is no exception.
The items I wanted were in stock, and dispatched the same day, so cannot fault the speed of dispatch. They also arrived within the estimated delivery window.
The size charts are accurate, and should always be consulted when purchasing harnesses.
The quality and finish of the products is always high, and my dogs are always secure using these products when properly fitted.
Hardwearing, they stand up to the wear and tear from active dogs and wash in a machine well. Though I would recommend using a garment washing bag so buckles and straps do not get damaged, or cause damage during the process.
Very happy to recommend the products.
11 gennaio 2023
Risposta di EzyDog UK
Thank you very much for the review, taking in customer feedback is vital for us here at EzyDog UK. We really appreciate the time you took into writing this review for us. Have an EzyDay!
-TH
VERY Poor Retail Experience
EzyDog should be mindful that the service provided by the retailers that they choose to sell their products through ultimately reflects on their own brand.
I visited Pets-At-Home, Saffron Walden, for the purpose of (amongst other reasons) requesting a replacement dog collar. The plastic clip on our “Super Strong EzyDog Double Up Collar” had cracked, thereby putting the safety and security of our dog at risk. I was most surprised to be told that, because I was unable to produce a receipt evidencing purchase (clearly sometime during the previous year given the age of the dog), the matter must be referred to the Pets At Home Customer Service Team… who could only be contacted by email! 🙄
Reluctantly, I went to the effort of contacting "Customer Services(?)", as directed... I didn't even receive an acknowledgement. I have subsequently purchased another collar (obviously not from the aforementioned company).
I realise that this chain store is most likely a significant revenue generator for EzyDog but it is certainly not doing anything to instil loyalty towards its products.
I now no-longer shop at P-A-H... just saying.
19 agosto 2022
Non scritta su invito
Risposta di EzyDog UK
Hi John,
Thank you for getting in touch, and we can only apologise for the experience you have received as this is not how we want EzyDog to be perceived by our distributors.
Unfortunately, as you did not purchase from us directly, we are unable to handle your request, please understand that we're not legally obligated or bound by a sale of purchase, and as such, is at the hand of the seller. However, if you can email us the store you bought it from, we can do a little bit of investigating ourselves (we'd really appreciate this).
We take all customer care queries, concerns or complaints very seriously and treat them with the utmost respect and apologise for the barrier you received. Please do get in contact with us at your own discretion.
- TH
Coupler leads
I had a problem with two leads I bought the coupler ones where the stitch came undone in the middle with the ring and I got hold of the customer service ppl and they sent me two new ones out so lovely of them to do that, thanks so much for helping me the person is called Lana 🙂
29 luglio 2022
Non scritta su invito
Risposta di EzyDog UK
Thank you very much for the review, taking in customer feedback is vital for us here at EzyDog UK and we treat it with the upmost importance. We really appreciate the time you took into writing this review for us. Have a lovely day!
-TH
Customer Service..... AWFUL
My ezydog lead broke and I contacted customer services all they were interested in was where it was purchased and order number. No apparent worry for my dogs safety and wellbeing at all, it could have ended up with a nasty accident.
13 maggio 2022
Non scritta su invito
Risposta di EzyDog UK
Hi,
Thank you for getting in touch, and we can only apologise for the experience you have received.
If you could get in contact with us via our email, we can help resolve the issue further, info@ezydog.co.uk if you can email us the store you bought it from, we can do a little bit of investigating ourselves (we'd really appreciate this).
Kind regards,
- TH
Zero shock Leash the only shock you get is the price
Bought zero shock Leash and what a joke it is, total gimick sold to laypeople so they can exploit money out of us. The lead totally encouraged my dog to pull. Contacted Ezydog who felt it was the dog at fault not the lead.
Put dog back on normal lead and doesn't pull at all.
The tone of the response to my concerns was totally condescending. Please people do not bother.
19 aprile 2022
Non scritta su invito
Risposta di EzyDog UK
Hi,
Thank you for getting in touch, and we can only apologise for the experience you have received.
As we disclosed in previous communications, with any product, it is advisable to go back to the store/retailer where they will be able to handle your request further should it be within the shop's warranty.
As you did not purchase from us directly, we are unable to handle your request, please understand that we're not legally obligated or bound by a sale of purchase, and as such, is at the hand of the seller. However, if you can email us the store you bought it from, we can do a little bit of investigating ourselves (we'd really appreciate this).
With any product, there will always be this 'trial period', where a product is tested against your personal, wants, needs and desires. In this case, it seems your dog has a desire to pull more due to the short extension provided by the bungee. The bungee is not designed to encourage nor combat 'pulling', it's the shock-absorbing component in the centre of the lead that cushions and eases the pressure for both you and your dog in all situations.
Sometimes this doesn't always meet expectations, which is why we have brand competitors and in that same sense we find matching items to suit our lifestyles, and unfortunately, EzyDog isn't able to suit or accommodate yours.
We take all customer care queries, concerns or complaints very seriously and treat them with the utmost respect and apologise for the tone you believe was projected, but this was never imposed.
- TH
Won't be buying EzyDog products again!
Purchased 2 x Essential leads to go with 2 x double up collars. At first seems a decent product but after 6 months, one of the leads is starting to fray near the handle. Contacted Ezy Dog about this with pics of the fault as they have 12 months guarantee and, in their opinion, the lead has been chewed!!! So that's my problem and no response when I try to assure them the the lead hasn't been chewed as there are no signs of chewing, only fraying on the edges of the webbing!
We renew collars and leads every couple of years, won't be renewing with EzyDog products ever again!
22 dicembre 2021
Non scritta su invito
EzyDog Checkmate Collars
We have 2 Newfoundland dogs and need a very substantial collar to match the weight and pulling power without hurting the dog. Over the years EzyDog checkmate collars have proved to be the best. On our last order we had a problem with dimensions both at Amazon and EzyDog and received a thinner version of the XL than we had previously used. I contacted EzyDog about the sizing and they explained that the broader size was no longer being produced but as they had some residual stock they would exchange my thinner versions for the broad ones at no extra cost. Customer Services excelled in offering and completing the exchange successfully and expeditiously. We much appreciated the willingness to resolve our particular problem and to communicate online very quickly. We have EzyDog harnesses as well and we are always confident that the walking Kit is properly secure and robust to enable us control 2 very lively 75kg dogs who as all Newfi owners will agree sometimes have a mind of their own. Thank you again EzyDog.
20 agosto 2021
Non scritta su invito
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