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Eyeshells is an online eyewear store focused on making prescription glasses, sunglasses, reading glasses, and customized lenses easier and more affordable to order online. We offer optical frames, non-prescription lenses, single vision lenses, bifocal lenses, progressive lenses, photochromic options, blue light filtering options, polarized lenses, and different lens indexes for different prescription needs. Our goal is not only to sell glasses, but also to make the online eyewear shopping process clear and comfortable. We provide guidance for frame size, prescription details, PD measurement, lens choices, and order updates. When an order needs special attention, our support team reviews the details carefully and contacts the customer if needed. At Eyeshells, we aim to provide good value, practical design, clear vision, fair pricing, and honest communication before and after purchase.
4,3
8 recensioni
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Eyeshells really went above and beyond to help me get the frame I was looking for. So happy with my new glasses! Thank you so much!!
Risposta di Eyeshells
Thank you so much, Andrea! We’re so happy we could help you find the frame you were looking for. It means a lot to hear that you’re happy with your new glasses. Enjoy them!
Excellent service, great value, and real personal care
I have purchased several pairs of glasses from Eyeshells and have been very pleased with the overall experience. Ordering glasses online can sometimes feel a little uncertain, especially when dealing with prescriptions, lens choices, frame sizes and measurements, but Eyeshells made the process clear and straightforward.
What stood out most was the personal attention I received from Alex, the owner. He clearly knows the eyewear business very well and took the time to make sure the details were right. His communication was helpful, honest and professional, which gave me confidence throughout the order process.
The glasses were good value, the service felt personal rather than transactional, and I appreciated the care taken to ensure everything was suitable for my needs. Based on my experience, Eyeshells provides a great customer experience, and I would happily use them again.
Highly recommended.
Risposta di Eyeshells
Thank you so much for your thoughtful 5-star review.
We truly appreciate your kind words and are very happy to hear that you had a positive experience with Eyeshells. Ordering prescription glasses online can sometimes feel uncertain, so we always try our best to make the process clear, personal, and straightforward.
Your support means a great deal to us, and we’re very glad the glasses worked well for you.
There was a small error made on my glasses that made them appear to be cheaper than they were supposed to be. Even though a small glitch in their system had charged me less than it should have, they honored the order anyway! Good company. Great customer service!
Risposta di Eyeshells
Thank you so much, Kara! We truly appreciate your kind words and your 5-star review.
Mistakes can happen, but we always believe in being honest, transparent, and doing the right thing for our customers. We’re very happy we could make this clear for you and honor your order as placed.
Thank you again for your trust and support. We look forward to serving you again in the future!
Excellent experience!
I was hesitant because I wasn't familiar with this company, but their customer service was incredibly responsive before during AND after my purchase so I gave it a shot.
Glasses are gorgeous and arrived faster than expected (considering that they're coming from China).
I ordered a $22 frame to test the basic lens as well as a pair of frames with polarized high index sunglass lenses.
A real person from Eyeshells messaged me as soon as I placed my order to review my request (it was somewhat atypical because I didn't want high index lenses even though I have a strong prescription-IYKYK).
It was very nice to hear from a real person who wanted to make sure I was going to be happy with my order.
We agreed on next steps, and he continued to follow up with me through the process.
Both glasses were well made and arrived well packaged a little less than 3 weeks after I ordered them.
I consider this very good because although I paid a little extra for faster delivery, I also ordered a complicated custom lens.
This was a successful test ... now I'm going to order again!
Risposta di Eyeshells
Thank you for your wonderful review, Eve! We’re so happy to hear that your first Eyeshells experience went so well and that both pairs arrived safely and worked out for you.
We really appreciate you mentioning our communication throughout the process, especially since your order included some special lens considerations. It means a lot to know that our team helped you feel confident before production.
We’re thrilled this was a successful test order, and we look forward to helping you again with your next pair!
— The Eyeshells Team
Received a colourful well priced pair or round frames. Little did I know that round lenses can rotate in their frames which can seriously affect visibility depending on your prescription. My e-mails received extremely quick responses and they were are to suggest a very quick fix (that even applied to lenses I'd bought from other companies.) Happy with my purchase and experience.
Risposta di Eyeshells
Thank you for your kind review, Robbert! We’re very happy to hear that you’re pleased with your frames and overall experience.
We’re also glad our team could help identify a simple fix quickly. Small lens alignment details can make a big difference, especially with certain prescriptions, so it’s great to know the glasses are working well for you now.
We truly appreciate your support and your thoughtful feedback!
I bought half lower rim glasses and they are of the upmost quality. The shipping process and payments where also fast and easy to understand.
Risposta di Eyeshells
Thank you so much for your kind review.
At EYESHELLS, we focus on finding and offering eyewear for special and often niche needs, including unique styles such as the inverted half-rim glasses you purchased. We are very happy to hear that you found the product quality good and the ordering process clear and easy to understand.
We will continue collecting and adding more similar products for customers who are looking for something different from ordinary frames. Please keep following our brand, and thank you again for your support.
Warm regards,
EYESHELLS.COM
I have been doing business with this company since 2017. Every two years when I receive my prescription from my opticians, I always purchase at least 3 pairs of glasses from them. People always love my frames. I have never ever had an issue with my prescription lenses. I have recommend family and friends who share similar sentiments. The customer service is almost second to none. As a satisfied customer, I would definitely recommend this company. One thing stands out to me is the fact that I can email the seller at any time and the response is usually within a reasonable time. Keep up the good work.
Risposta di Eyeshells
Thank you for your wonderful review, Odette. We are so happy to hear that you have trusted us with your prescription glasses since 2017 and that your lenses and frames have always met your expectations.
It is fantastic to know that you continue to purchase multiple pairs from us and that your family and friends also love your frames. We truly appreciate your loyalty over the years and your kind words about our customer service.
Thank you again for recommending EYESHELLS.COM and for your continued support.
Preiswerter kann man keine Brille in Sehstärke bekommen!
Von der Fassung bis zu den Gläsern ist alles von bester Qualität. Und das alles bis zu 8x billiger als beim Optiker.
Einziger Schwachpunkt ist die nicht ganz so gute Entspiegelung. Das geht heute besser.
Risposta di Eyeshells
Vielen Dank für Ihre tolle Bewertung, Piano.
Es freut uns sehr zu hören, dass Sie mit dem Preis-Leistungs-Verhältnis, der Fassung und den Gläsern zufrieden sind. Besonders schön ist es zu wissen, dass Sie auch bei höheren Sehstärken eine passende Brille zu einem deutlich günstigeren Preis als beim Optiker erhalten konnten.
Ihre Anmerkung zur Entspiegelung nehmen wir sehr ernst. Vielen Dank für dieses ehrliche Feedback — genau solche Hinweise helfen uns, unsere Produkte und Optionen weiter zu verbessern.
Nochmals vielen Dank für Ihr Vertrauen und Ihre Unterstützung.
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