Quick and efficient turnaround to ensure timely fulfillment of the forex requirement. Provides the best quotes from various forex vendors and helps lock the best rates. One stop documentation uploa... Leggi di più
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Scopri cosa dicono le persone
Earlier was hesitating in doing my GIC transfer to Canada but after my research decided to go with forex as my daughter account was minor category ...Would like to say it was "WOW" feeling since i go... Leggi di più
L'azienda ha risposto
The payment request was attended to, and the needed payment link was shared in, almost no time. The payment transfer was done with ease. The money transfer occured in real quick time, well, almos... Leggi di più
L'azienda ha risposto
Step by step help received from all at ExTravelMoney and Muthoot we approached specially Vandana. Very good service and reasonable charges. No tension or worries as all queries were answered timely... Leggi di più
L'azienda ha risposto
Dettagli dell'azienda
Scritti dall'azienda
ExTravelMoney is an award-winning Indian fintech startup, launched in 2015 (incorporated 2014), headquartered in Kochi, Kerala. It operates as India’s largest online marketplace for foreign exchange and remittance services, connecting customers with over 6,500 RBI-authorised partner money changers and banks across the country. Our Key Services - Currency exchange, Prepaid (multi‑currency) forex cards, Outward remittances (money transfers abroad). Additional services include visa assistance, travel insurance, student GIC or blocked account setups, and overseas university fee payment.
Informazioni di contatto
Room No: 7, 8th floor, Vismaya Building, Carnival Infopark Phase I, Kakkanad, Kochi, Kerala, 682042, Kochi, India
- +914842886900
- care@extravelmoney.com
- extravelmoney.com
4,8
Eccellente
704 recensioni
Ha risposto al 100% delle recensioni negative ricevute
Solitamente risponde entro 1 settimana
Come questa azienda usa Trustpilot
Scopri come vengono raccolte, valutate e moderate le loro recensioni e valutazioni.
Process made easy with informative guide.
The experience was very smooth. The customer care executive was very helpful and informative. Highly recommended to make payments across Nation.
7 ottobre 2025
Non scritta su invito
Risposta di ExTravelMoney.com
Dear Nishant,
Thank you so much for your kind words. We're glad to hear your AUD transfer to Australia went smoothly and that our team could guide you well. At ExTravelMoney, we always try to make sure customers get their funds quickly with minimal steps involved.
If you ever need to send money abroad again, think of us first. Please feel free to recommend us to friends or family looking to book currency exchange, forex cards, or international money transfers.
Yours Sincerely
Team ExTravelMoney
Very poor pathetic service experience
Very poor pathetic service experience. I booked twice first they my order was canceled automatically without asking me. Second time I visited the branch but they have some strange rule of currency check even after that I cannot edit or cancel my order online. I tried calling but no body was responding. I uploaded all KYC documents still KYC documents are being asked at store. Even you book the order there is no guarantee that you will get money because of their policies & platform problems. Do not book online rather visit the store directly where you can get currency exchange, I feel its more convenient than booking online.
20 settembre 2025
Non scritta su invito
Risposta di ExTravelMoney.com
Dear Nikhil,
We’re very sorry to hear about your experience and thank you for sharing your feedback. We sincerely regret the inconvenience caused during your order with us.
Regarding the cancellation of your first order, you are absolutely right to be frustrated. Our standard process is to wait longer after attempting to reach a customer before canceling, but in this instance the cancellation was made too quickly after we couldn’t get through to you on Saturday and again on Monday. This was a mistake on our part, and we truly apologize for that.
On your visit to the branch, the branch’s verification of currency notes and KYC documents was part of the standard compliance process that every bank and forex vendor in India must follow. Unfortunately, torn or defaced foreign currency notes cannot be accepted anywhere, which is why one of your notes was declined. However, the remaining notes were valid and could still have been exchanged at the agreed rate at the branch.
We fully understand how these experiences left you dissatisfied and we regret that we couldn’t deliver the smooth service we always aim for. Your feedback has been shared with our team so that we can ensure better communication and avoid such lapses in the future.
We value your trust and hope you’ll give us another chance to serve you with the reliable and hassle-free experience we are known for.
Excellent service👌
I recently used
Ex Travel Money.com to transfer money and I’m very impressed. The process was quick, and the team kept me updated at every step. They were extremely helpful and responsive, making the whole experience smooth and stress-free. Highly recommend their service!
20 agosto 2025
Non scritta su invito
Risposta di ExTravelMoney.com
Thank you so much for your kind words! We’re delighted to know that your transfer went smoothly. At ExTravelMoney, we always aim to provide quick and hassle-free service with full support at every step. In future, if you need foreign currency, forex card, or money transfer, please think of us first and do recommend us to your friends or relatives who may need the same.
ExTravelMoney is a highly professional…
ExTravelMoney is a highly professional and reliable money transfer company known for smooth, risk-free transactions, excellent customer support, and competitive rates. Ms. Mary and her team provide exceptional service, guiding me seamlessly from start to finish and promptly addressing any doubts. I highly recommend their services for a secure and efficient money transfer experience.
28 luglio 2025
Non scritta su invito
Risposta di ExTravelMoney.com
Dear Visakh,
Thank you for your wonderful feedback. We’re delighted to hear that you had a great experience with ExTravelMoney for your money transfer from India to the USA. It’s great to know that our professionalism, smooth process, and competitive rates stood out. We’re also glad to hear that Ms. Mary was able to guide you seamlessly throughout the process and promptly address your queries. Your continued trust means a lot to us, and we look forward to serving you again. If you need any forex services in the future, please don’t hesitate to reach out. And if you know anyone looking for currency exchange, forex cards, or money transfer services abroad, we’d appreciate your recommendation.
Best regards,
Team ExTravelMoney
Very good process neat and clean my…
Very good process neat and clean my transaction got completed within few hours.
28 luglio 2025
Non scritta su invito
Risposta di ExTravelMoney.com
Dear Gowtham,
Thank you for your feedback. We’re glad to hear that your transaction was completed quickly and smoothly. At ExTravelMoney, we strive to provide efficient and seamless service for all our customers. If you need any forex services in the future, please feel free to reach out. And if you know anyone looking for currency exchange, forex cards, or money transfer services abroad, kindly recommend us.
Best regards,
Team ExTravelMoney
Great service again!
This is my second time using ExTravelMoney and once again, I’m very happy with their service. Ms. Mary was extremely helpful..she explained everything clearly, so there was no confusion at all. The entire process was quick, smooth, and stress-free. I also got the best exchange rate available.
Thank you so much Ms. Mary and the ExTravelMoney team for your great support!
16 luglio 2025
Non scritta su invito
Risposta di ExTravelMoney.com
Dear Vandana,
Thank you for your continued trust and feedback. We’re so glad to hear that your second experience with ExTravelMoney was just as smooth and stress-free as the first. It’s great to know that Ms. Mary was able to explain everything clearly and that you received the best exchange rate available for your money transfer to Germany for overseas education. We truly appreciate your loyalty and kind words. If you need any forex services in the future, please feel free to reach out. And if you have friends or family who might need currency exchange, forex cards, or money transfer services abroad, we’d be grateful for your recommendation.
Best regards,
Team ExTravelMoney
I am highly satisfied with the service…
I am highly satisfied with the service I received from ExTravelMoney. Especially from Ms. Mary who helped me with all the procedure and get me the best rate possible in the market.
Thank you very much Mary and Team ExTravelMoney.
10 luglio 2025
Non scritta su invito
Risposta di ExTravelMoney.com
Dear Jyothish,
Thank you for your wonderful feedback. We’re thrilled to hear that you had a great experience with your money transfer from India to the UK. We’re especially glad that Ms. Mary could assist you and help secure the best possible rate. Your satisfaction is important to us, and we appreciate your kind words. If you need any forex services in the future, please feel free to reach out. And if you know anyone looking for currency exchange, forex cards, or money transfer services abroad, kindly recommend us.
Best regards,
Team ExTravelMoney
Easy international remittances online
I availed the international money transfer service in Jul 2025. KYC and documentation process is very simple and charges are affordable than other services. Support staffs are very helpful. But, very limited support hours. You might face a delay in response . But, you’ll definitely get a proper response and the channel is very legit. This is a part Muthoot Group. Highly recommended for international remittances under 10,000 USD in a day.
7 luglio 2025
Non scritta su invito
Risposta di ExTravelMoney.com
Dear Syed,
Thank you for trusting us with your remittance transaction and your detailed feedback. We appreciate your kind words about our international money transfer service and support staff. We’re glad to hear that you found the KYC and documentation process simple, and the charges affordable. While we understand that our support hours might feel limiting, we want to assure you that we are always working to improve the customer experience. The forex market hours are from 10:30 am to 5:30 pm, and our customer support team is available from 9:30 am to 6 pm. While we can’t process transactions outside of these hours due to bank limitations, we’ll definitely work on extending support hours for customer queries in the near future. Muthoot Forex is one of our remittance processing partners in addition to 25+ other banks and money changers and we have a long and successful partnership with them. Thank you for mentioning them and for recommending us for international remittances.
Best regards,
Team ExTravelMoney
Fast and straightforward transfer with…
Fast and straightforward transfer with minimum documentation. Highly recommended for international transfer. Thanks to Ms. Nandhana, who supported throughout the transfer process.
2 luglio 2025
Non scritta su invito
Risposta di ExTravelMoney.com
Dear Sir,
Thank you for your feedback. At ExTravelMoney, we understand that our customers require funds quickly, and we always strive to get the funds to them fast with minimal hassles. We're glad to hear that your transfer from India to the UK went quickly and smoothly, and that Ms. Nandhana was able to assist you throughout the process. If you need any forex services in the future, please feel free to reach out to us. And if you know anyone looking for currency exchange, forex cards, or money transfer services abroad, kindly recommend us.
Best regards,
Team ExTravelMoney
appreciate Ashna's effort in assisting…
appreciate Ashna's effort in assisting and smoothly processing the order. She was very knowledgeable in answering all my queries. Thank you for helping out.
10 maggio 2025
Non scritta su invito
Risposta di ExTravelMoney.com
Dear Dinesh,
Thank you for your kind feedback. We're pleased to hear that Ashna was able to assist you in smoothly processing your Malaysian Ringgit (MYR) currency order. We'll be sure to convey your words of praise to her. If you ever need assistance with forex services in the future, don't hesitate to think of us first. We’d also be grateful if you could recommend us to your friends or family who may be looking for currency exchange, forex cards, or online money transfer services.
Best Regards,
Team ExTravelMoney
Excellent service
Always got very quick response and clear information on the process. Got a very satisfying service. Thank You Ms. Aisha.
15 aprile 2025
Non scritta su invito
Risposta di ExTravelMoney.com
Dear Sir,
Thank you for your continued trust in ExTravelMoney! You are one of our long standing and valued customer since 2019 and it’s always a pleasure serving you. We're glad to hear that Ms. Aisha was able to assist you promptly with your CAD transfer to Canada. We truly appreciate your kind words and look forward to serving your future money transfer needs. If you ever need our services again, don’t hesitate to reach out. If you have friends or family who might need currency exchange or money transfer abroad services, kindly refer them to us! We're here to help anytime.
Warm regards,
Team ExTravelMoney
Nija was very helpful and supportive…
Nija was very helpful and supportive throughout the service
11 marzo 2025
Non scritta su invito
Risposta di ExTravelMoney.com
Dear Saranya,
Thank you for your feedback. We’re glad to hear Nija was supportive throughout your outward remittance transaction. It’s always our goal to provide excellent service, and we appreciate your recognition. If you need any forex services in the future, please feel free to reach out to us. And if you know anyone looking for currency exchange, forex cards, or money transfer services abroad, kindly recommend us.
Best regards,
Team ExTravelMoney
It’s was great
It’s was great. I was able to get the dollars within two days. Customer representative is really helpful.
25 febbraio 2025
Non scritta su invito
Risposta di ExTravelMoney.com
Dear Some Sheakher,
Thank you for your feedback! We're glad to hear your words of appreciation on booking USD currency notes from our website. We strive to make every part of your forex purchase experience as smooth as possible. If you ever need currency exchange or money transfer services again, don't hesitate to reach out. If you have friends or family who might need forex services, kindly refer them to us! We're here to help anytime.
Yours Sincerely
Team ExTravelMoney
Risposta di ExTravelMoney.com
Dear Sebastian,
Thank you for sharing your feedback. We’re glad to hear you found our process efficient and our communication timely. Your satisfaction is important to us, and we appreciate your trust in our services.
If you have any currency or remittance needs in the future, or know someone who does, please kindly refer them to us—we’ll be happy to help.
Yours Sincerely,
Team ExTravelMoney
Professional and easy to work with
They were very professional and made the transaction very smooth . I dealt with Ashna John and she was excellent. They were very competitive with their rates and delivered as promised. Will definitely work with them again.
7 febbraio 2025
Non scritta su invito
Risposta di ExTravelMoney.com
Dear Shaji,
Thank you for taking the time to share your feedback. We’re pleased to hear that your transaction went smoothly and that Ashna John was able to provide the exceptional support you needed. It’s great to know our competitive rates and reliable service met your expectations, and we look forward to serving you again.
If you have any currency or remittance needs in the future, or know someone who does, please kindly refer them to us—we’ll be happy to help.
Yours Sincerely,
Team ExTravelMoney
Competitive rates with responsive and…
Competitive rates with responsive and customer centric approach, makes them stand out.
6 febbraio 2025
Non scritta su invito
Risposta di ExTravelMoney.com
Dear Rajendra,
Thank you for the 5-star rating. We’re glad to hear we could promptly address your needs and provide you with a positive experience. We truly appreciate your trust in us, and if you or anyone you know requires foreign exchange or remittance services in the future, please kindly refer them to us—we’ll be happy to help.
Yours Sincerely,
Team ExTravelMoney
Hi sir l am want something like money
25 gennaio 2025
Non scritta su invito
Risposta di ExTravelMoney.com
Hi Terpine,
Thank you for taking the time to leave a comment. We’re not entirely sure we understand your message, but we’d love to help if you have any questions or need assistance with our services. Please feel free to contact us directly with more details.
You can email us at care@exravelmoney.com
If you have any currency or remittance needs in the future, or know someone who does, please kindly refer them to us—we’ll be happy to help.
Yours Sincerely,
Team ExTravelMoney
The money transfer was lightning fast
The money transfer was lightning fast. We expected 2-3 days but it arrived within a few hours after we transferred the money from our account.
Mary was very helpful and provided very good guidance around our options and paperwork.
I like that they offer two options Bank and Exchange house. Exchange house is less hassle and quicker in my opinion. Although the bank option may feel a bit more safe.
They did not ask for deposit like bookmyforex does. Also bookmyforex only offers bank option.
23 gennaio 2025
Non scritta su invito
Risposta di ExTravelMoney.com
Dear Manmeet,
Thank you for your 5-star review. We’re glad your transfer to the UK was much quicker than expected—getting funds credited within a few hours is always what we strive for! We appreciate your kind words about Mary’s support; we’ll make sure she knows how much you valued her assistance and guidance.
It’s also great to hear our multiple options—both Bank and Exchange House—proved helpful. We understand everyone has their own comfort levels, and we’re happy you found a method that worked best for you without needing an advance deposit. Your feedback means a lot to us, and we hope to serve you and anyone you refer with the same level of efficiency in the future.
Yours Sincerely,
Team ExTravelMoney
Thank you for your excellent service
Thank you for your excellent service. Explained each process regarding foreign money transfer and done it very professionally. Thanks for Mary who assigned to do my transfer.
21 gennaio 2025
Non scritta su invito
Risposta di ExTravelMoney.com
Dear Geo,
Thank you for taking the time to leave a 5-star review. We’re delighted you found each step of your transfer explained clearly and that everything was handled in a professional manner. It’s also great to hear how Mary’s support contributed to a smooth experience when sending funds from India to the UK. We truly appreciate your trust in our service, and if you or anyone you know needs help with foreign exchange or remittances in the future, please kindly refer them to us—we’ll be happy to assist.
Yours Sincerely,
Team ExTravelMoney
The service that ExTravelMoney provided during my…
The service that ExTravelMoney provided during my recent foreign exchange transaction was exceptional. The rates that I got from ExTravelMoney was undoubtedly the best, I searched extensively for better rates but couldn’t find any that matched ExtravelMoney. I highly appreciate the transparency regarding rates and charges. I have to thank Shana and Ashna for their outstanding support. They were always ready to assist and ensured all my concerns were addressed till the money was credited to my account. From questions about exchange charges and the required documentation, everything was explained clearly and throughly. They made the process smooth and worry free for me. I will definitely choose ExTravelMoney for any future exchange needs and I would recommend ExTravelMoney to anyone who is looking for a reliable and customer focused foreign exchange provider.
16 gennaio 2025
Non scritta su invito
Risposta di ExTravelMoney.com
Dear Agnivesh,
Thank you for taking the time to share your wonderful 5-star review. We’re thrilled we could offer you the best rates in the market and that you found every step of our service transparent, from charges to documentation. We also appreciate your kind words about Shana and Ashna; we’ll be sure to pass your compliments along to them. It’s great to know they addressed all your concerns and made your Euro purchase for the Europe trip worry-free.
We truly value your recommendation and look forward to assisting you—and anyone you refer—with any future foreign exchange or remittance needs.
Yours Sincerely,
Team ExTravelMoney
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