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Express Oil Change & Tire Engineers provides fast, convenient automotive care at more than 400 locations. Known for our 10-minute drive-in oil change, we also offer tires, brakes, wheel alignments, preventive maintenance and a wide range of automotive repair services. Our goal is to make car care straightforward, with quality service, clear recommendations and no appointment needed for oil changes. Find an Express Oil Change & Tire Engineers location near you today.
Scritti dall'azienda
Not 100% satisfied? We'll replace them!
3280 Woodward Crossing Blvd, 30519, Buford, GA, Stati Uniti
3,4
2 recensioni
Non risultano inviti alla recensione recenti
Questa azienda non ha mandato inviti ai suoi clienti di recente, quindi le recensioni potrebbero non essere rappresentative
Ha risposto al 52% delle recensioni negative ricevute
Solitamente risponde entro 1 settimana
Come questa azienda usa Trustpilot
Scopri come vengono raccolte, valutate e moderate le loro recensioni e valutazioni.
At the Buford, Georgia Express OilChange(Mall of Georgia location) received great service and much appreciated information on future services needed for my work vehicle from Devyn.
Made an appointment, easy enough. Apparently that appointment made on the website isn't sent to the store OR this store on Woodward Crossing / Mall of Georgia doesn't pay attention to them as when I pulled up, they had no information about an appointment. They asked what I was there for and got the ball rolling. Within minutes, a young guy comes out an says they can't do the oil change as they do not have the filter but they can go ahead an do the tire rotation. I asked when they could get the filter and was told 20 minutes, so I suggested they get the tires done and when the filter gets there, do that. Efficient right ?
I verified that they had my phone number and went to the store next door. One hour after my arrival the car had not been moved from the oil change bay. I asked what was going on and they said they were about to do the tires and they are still waiting on the filter. I told them we were done and with NO APOLOGIES for the delay, wasting my time, not having the equipment on hand for an appointment, nada. They gave me my car and I left. I would never return as these guys apparently have ZERO customer service skills and just refuse business. I do not want to find out about their automotive repair skills as while I was waiting there was a lady that stated this was taking too long as she had an appointment to get to and she didn't know why they took the wheels off her car. BEWARE! 5-14-26
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