Avoid this companyThey Rejected My Art, Then Tried to Sell It Back to Me
Avoid this company. I ordered a custom 10x10 canopy tent and it was one of the worst vendor experiences I've had. Their design department rejected my artwork over and over — the exact same artwork another vendor accepted without a single issue. No real explanation, just repeated rejections that went nowhere. Production never started.
To make it worse, they then tried to pitch me on paying an additional fee for their design team to create artwork for me — after already rejecting artwork that was perfectly acceptable elsewhere. Felt like a upsell dressed up as a solution.
When I tried to get answers, I called multiple times asking to speak directly with someone on the design team. Every single time, their phone operator refused to connect me. That's not a communication gap — that's a company actively blocking customers from getting answers about their own orders.
I ultimately had to demand a full refund since zero work was ever completed on my order. If you value your time, your money, or basic customer service, look elsewhere. This experience was a complete failure on every level.








