We went all the way to Belgium from America and went all out and got the Championship Club tickets. It was amazing to be able to wonder around on the inside of the track. We had access to other seatin... Leggi di più
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We have been fortunate enough to join Exclusive GP on their Mayfair to Monaco supercar tour for the second year. Our expectations of the trip were high given the fabulous time we had last year, an... Leggi di più
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Exclusive GP surpassed our expectations! They paid attention to every detail and made for a fantastic trip we will never forget! We have been travelling with Exclusive GP for four years and have booke... Leggi di più
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Having managed to pick up my tickets locally, the staff were incredibly friendly, helpful, and organised all through the weekend. The access provided by the package blew my expectations! The... Leggi di più
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Informazioni su ExclusiveGP
Informazioni fornite da varie fonti esterne
ExclusiveGP are specialists in luxury travel to Formula 1®, Supercar Tours, Yacht Charters, Fashion Events & VIP access to events worldwide and are “The UK’s Official F1® Experiences Partner”. Through this partnership, ExclusiveGP are the only Exclusive F1® Experiences partner in the UK, giving clients access to F1® Experiences Ticket Packages at each of the F1’s® races around the world.
Informazioni di contatto
KESTREL COURT, BS207AN, BRISTOL, Stati Uniti
- 0800 634 0002
- jordan@exclusivegp.com
- exclusivegp.com
4,4
Eccellente
162 recensioni
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Hero package worth every penny
Hero package worth every penny. Even better than we hoped for.
29 agosto 2018
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The most amazing experience of our…
The most amazing experience of our lives could not fault the hospitality and kindness of everybody involved, food and drink was amazing and the hotel la source was undisputed one of the most amazing places to stay with the best staff who could have not done enough for myself or my daughter. I would recommend this company to anybody and will definatly use them again, thank you
29 agosto 2018
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Champions Club Hungarian GP 2018
Fantastic Location great views of the Track , Staff were so nice and food was beautiful the only issue was they ran out of Glasses on Saturday and ran out of Beer mid through the Race on Sunday apart from this it was an excellent weekend.
2 agosto 2018
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Great
Great view and great staff (F1 exp & catering) just made it a great weekend
31 luglio 2018
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The Champions club was great view
The Champions club was great view, excellent food and staff. My only changes would be use of Paddock club shuttle bus as long walk up hill from main gate, welcome snacks on tables, use of merchandise retail outlet as only in Paddock club, better info on transport in and out from city as taxi line was horrendous on both days (helicopter option seems best) and finally stock more beer as ran out on both days !!
31 luglio 2018
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F1 Experiences - Trophy Package.
The overall experience was excellent. The package was well constructed giving you a good insight to the F1 life. The staff were friendly, helpful and knowledgeable. Diehard F1 fans would love this experience especially how most of the F1 drivers were staying at the hotel. The days are long with only limited transport in the morning and evening, so self help is required if traveling to the circuit outside these times (which can be problematic, as taxi’s are at a premium). A great weekend for anyone who loves motor racing.
30 luglio 2018
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Risposta di ExclusiveGP
Really happy to hear you had an excellent time and enjoyed all the experiences included with the Trophy Package. The circuit transfers from the hotel are always something will we look to improve on, so thank you for the feedback, they are scheduled initially to make sure everyone can make the most of the weekend.
Jordan - Customer Success Manager
simply priceless experience
Sure at initial glance it appeared a very expensive weekend so was apprehensive. But wow!! What a weekend. Priceless and don’t care how much I spent as it’s of no significance. The team looking after us were so good, so helpful and planned the weekend with almost military precision.. great work from all involved
Andy
27 luglio 2018
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Risposta di ExclusiveGP
This is all really great to hear Andy! Paddock Club truly is a great location with great hospitality. We hope to see you back for a future race!
Jordan - Customer Success Manager
Leider wurde nicht kommuniziert
Leider wurde nicht kommuniziert, wie man zum Treffpunkt am Donnerstag kommen soll. Die Ordner wussten auch nicht Bescheid. Nur mit viel Glück sind wir zufällig auf die Gruppe gestoßen. Es wäre sehr ärgerlich gewesen, wenn wir am Donnerstag Abend alles verpasst hätten. Es wäre gut, in Zukunft nicht nur zu sagen wann man an einem bestimmten Ort sein soll, sondern vor allem auch, wie man dorthin kommen soll.
24 luglio 2018
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Risposta di ExclusiveGP
Hallo Jörg, alle Kunden erhalten im Vorfeld der Veranstaltung E-Mails mit einem "On-Site Guide", der alle für das Wochenende erforderlichen Informationen enthält, einschließlich Startzeiten für jede Aktivität und den Standort, an dem sie sich befinden. Ich entschuldige mich, dass Sie während des Rennwochenendes bei dieser Gelegenheit Schwierigkeiten hatten, und wir werden sicherstellen, dass wir einige Verbesserungen vornehmen, um zu vermeiden, dass dies wieder geschieht.
Risposta di ExclusiveGP
Really great to hear you had an amazing time Bruno! We look forward to seeing you at Royal Portrush in 2019!
Jordan - Customer Success Manager
Excellent experience from start to…
Excellent experience from start to finish,
24 luglio 2018
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Risposta di ExclusiveGP
Many thanks Colin, we are really happy to hear you had an excellent time! We hope to see you at a future race!
Jordan - Customer Success Manager
The four stars are not about the f1…
The four stars are not about the f1 experience on the ground, we could not be happier with the staff and the experience.
I would however say that the email support from purchasing is disgraceful, emails unresponded, even when I expressed disapprovment in this and received a half apology the next email I sent was again ignorned, when the tickets are as pricey as they are this is unacceptable. However as I said the experiance on the ground more than made up for one persons lack of attention or care.
Overall the two members of staff who stayed at the Marriott with us was outstanding and the support and knowledge of f1 amazing. These two and of course the experiance was first class.
23 luglio 2018
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It was a perfect Weekend!
23 luglio 2018
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Risposta di ExclusiveGP
Really happy to hear you had an amazing time Timo, please don't hesitate to get in touch if you want to book a future race!
Jordan - Customer Success Manager
Sales rep clearly only cared about his…
Sales rep clearly only cared about his insensitive. Overall service experience was poor and I wouldn’t recommended anyone to book with these guys. When I was asked for feedback and highlighted my displeasure. I was bombarded with “ we've had over 200 bookings and you are the only unhappy client”. And right at the end of the email saying “ sorry “ in the smallest font size you could ever imagine. £1,200 + wasted.
17 luglio 2018
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Risposta di ExclusiveGP
Hi Kay,
I just wanted to highlight the email that was sent to you in reply to your feedback.
"Hi Kay,
In terms of timings, I did send you our On-Site Guide as well as F1 Experiences sending it to you. The guide states the ticket office closed at 5 pm, and that our clients had to be at the meeting point on Copse Runway by 6pm.
We had around 200 clients/guests at the circuit on Thursday evening for the experiences, which meant the office had to close at 5 pm to give clients enough time to get to the meeting point.
I am really sorry to hear about your experience at the circuit, and it is such a shame you did not have a good time."
The opening/closing times were sent to you via the on-site guide multiple times by both the team here in the UK and the team in the States, which you mentioned in the original email you had received.
To further explain, why your account manager referenced "around 200 guests at the circuit on Thursday evening", this was explaining why the ticket office had to close at 5pm. The first experiences on Thursday started at 6pm on Copse Runway, so all staff and guests needed to be at this point in time to start and with the very strict guidelines for track times set by the FIA, it's imperative that we adhere to the schedule set.
Kind Regards,
Jordan - Customer Success Manager
Fantastic experience so much more than…
Fantastic experience so much more than I expected,it was supposed to be a one of experience but I want to do it again everybody involved in the weekend could,nt have been more helpful massive thank you to everybody involved
15 luglio 2018
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Risposta di ExclusiveGP
I am extremely happy to hear you had a great time and the experience exceeded your expectations Julie!
Please do get back in touch if there is a race in the future you wish to attend.
Jordan - Customer Success Manager
Had a great time on thursday shame they…
Had a great time on thursday shame they dont do cheaper paddock tour over weekend you would please alot of fans
14 luglio 2018
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A really enjoyable experience that…
A really enjoyable experience that would have been better if there had been more information so you knew where to go and when and then what to expect. Very expensive and there should have been more assistance in transport options.
14 luglio 2018
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Risposta di ExclusiveGP
Hi Rebecca,
Thank you for your feedback here. We're glad you have an enjoyable time during your experience, and what a race Silverstone was.
If you are looking to do a race in the future, our hotel stays come with transportation included to and from the circuit which eliminates any need to arrange any of your own transportation.
Jordan - Customer Success Manager
The whole weekend was amazing
The whole weekend was amazing.
Very well looked after.
14 luglio 2018
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Risposta di ExclusiveGP
Excellent to hear that Andrew, we look forward to seeing you at the next race!
Jordan - Customer Success Manager.
Everyone one on the ground
Everyone one on the ground - and during the email arrangements were responsive , polite, helpful. it was a perfect time.
13 luglio 2018
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Risposta di ExclusiveGP
Many thanks Jean, it's brilliant to hear you had a perfect time! please don't hesitate in getting back in touch regarding a future race.
Jordan - Customer Success Manager.
Lovely weekend can’t wait to be back…
Lovely weekend can’t wait to be back there
12 luglio 2018
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Risposta di ExclusiveGP
We look forward to seeing you back at a race in the not too distance future Penny!
Jordan - Customer Success Manager
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