Evolution Golf Recensioni 

620
•
TrustScore 5 su 5

4,8

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Scopri cosa dicono le persone

Valutata 5 stelle su 5

First time I’ve used “Evolution Golf” Ordered Electric Trolley at 3. 45pm delivered at 10.30 am the following morning!. It was by far the best price I could find, good communication, great service. W... Leggi di più

Valutata 5 stelle su 5

Bought a motocaddy trolley from EV last summer. Unfortunately the lithium battery died after only 9 months. Really helpful after sales service from Brad. Replacement battery was promised with warning... Leggi di più

Valutata 5 stelle su 5

Just bought a brand new Motocaddy QB2 and some accessories. The 'Score card' accessory had been opened (box was crushed) and the Qb2 has wear marks on the wheels so has been used (and I assume, r... Leggi di più

Valutata 5 stelle su 5

Best service I've ever received from an online golf retailer. Honesty, we need to support these guys. The communication was unmatched, the pricing, the trade in process, the quick turnaround. Everythi... Leggi di più

Dettagli dell'azienda

  1. Negozio per il golf

Scritti dall'azienda

Evolution Golf is one of the most trusted golf retailers in England. At Evolution Golf we are dedicated to give you the best experience you ever had whether that is in store or online, making your shopping experience feel easy! We offer the latest and best golf brands on the market at some of the lowest prices possible!


Informazioni di contatto

4,8

Eccellente

TrustScore 5 su 5

620 recensioni

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4,8

Tutte le recensioni

(620)

103 recensioni negli ultimi 12 mesi

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Valutata 5 stelle su 5

I cannot recommend this company enough

I cannot recommend this company enough. I was playing in Portugal and found a set of clubs I fell in love with so I searched about for them and that led me to Evolution Golf. The delivery said 5-10 days, and I wanted them ideally for when I came back from holiday so I could play with them the day after coming back (3 days after I was inquiring for them). I contacted the customer support and they were incredible, they got in contact with their supplier and found me a set which could be sent with next day delivery the very next day and they came perfectly on time, the day I got back from holiday. Fantastic company, cannot recommend enough.

27 settembre 2025
Non scritta su invito
Valutata 1 stelle su 5

Poor customer service

Had a problem with a component of my £1k+ order. Emailed 5 times and only had one reply saying it had gone into ‘junk’ and could I resend the image of the issue. No comms since and I’ve now asked Klarna to resolve it in my behalf. Terrible customer service - will not use them again.

25 agosto 2025
Non scritta su invito
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Risposta di Evolution Golf

We’re really sorry to hear about your experience and the frustration caused by the lack of communication. This is not the level of service we aim to provide. A member of our team will be in touch with you shortly to get this resolved as quickly as possible.

Thank you for bringing this to our attention, and again, our sincere apologies for the inconvenience.

Valutata 1 stelle su 5

Never again!

Never again!
Customer service was just terrible. Took ages to reply to every query. Took weeks to process a large refund for a faulty trolley.

1 settembre 2025
Non scritta su invito
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Risposta di Evolution Golf

We’re really sorry to hear you were left feeling disappointed. We do want to reassure you that we did everything possible to resolve the issue quickly and fairly: we covered the cost of returning the faulty trolley, offered you a replacement, and processed a refund once the item was received.

The delay with the refund was due to banking timescales, which unfortunately are outside of our control, but we understand how frustrating that must have felt and apologise for the inconvenience it caused.

We truly value your feedback and will continue working to improve our communication and processes so future experiences feel smoother.

Valutata 4 stelle su 5

Customer Service good once direct contact

Ordered Motocaddy drinks holder. Item never got delivered. Contacted EG 3 times through EBay.
Was contacted back and they remedied the issue promptly once contacted directly

29 agosto 2025
Non scritta su invito
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Risposta di Evolution Golf

Thank you for taking the time to share your feedback. We’re truly sorry to hear about the frustration this order has caused you — we completely understand how disappointing it must feel when something doesn’t arrive as expected.

After reviewing our records, we haven’t been able to trace any earlier correspondence, but please rest assured this isn’t the experience we want for our customers. A member of our team has now reached out to you directly to get this resolved as quickly as possible.

We really value your patience and the opportunity to put things right. Our goal is to make sure you feel fully supported and satisfied with your experience, and we hope once this is resolved you’ll feel confident updating your review to reflect the outcome.

Many thanks
Evolution Golf Team

Valutata 4 stelle su 5

Great products

Great product, great price and great service.....but let down by the DHL courier who should have delivered on Saturday but cancelled the delivery at the last minute, turned up on Monday despite paying the extra.

5 settembre 2025
Valutata 2 stelle su 5

Delivery

Club was supposed be in stock as per website. Had to chase to get a delivery date. Was delivered over two weeks late. Was told I might get a discount but nothing came.

28 agosto 2025
Non scritta su invito
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Risposta di Evolution Golf

Thank you for sharing your feedback, and we’re very sorry for the delay and the frustration this caused. This isn’t the level of service we want to provide.

A manager will reach out to you directly to sort this out and ensure the discount you were promised is honored. We really appreciate your patience and will do our best to make things right.

Valutata 5 stelle su 5

Everything arrived on time and exactly…

Everything arrived on time and exactly as advertised.

4 settembre 2025
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Risposta di Evolution Golf

Thank you so much for your review! We’re delighted to hear everything arrived on time and exactly as expected. It’s great to know we could deliver the experience you were looking for.

We really appreciate your support and look forward to helping you again in the future.

Valutata 5 stelle su 5

Great service!!

2 settembre 2025
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Risposta di Evolution Golf

Thank you for your kind words! We’re so pleased to hear you had a great experience with us. Your support means a lot, and we look forward to serving you again soon.

Valutata 5 stelle su 5

Delivery

Delivery was as quoted, item was properly packaged and as described.

3 settembre 2025
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Risposta di Evolution Golf

Thank you for taking the time to leave a review. We’re really glad to hear your order arrived on time, well-packaged, and exactly as described. That’s exactly the service we aim to provide!

We appreciate your support and hope to serve you again soon.

Valutata 5 stelle su 5

The golf trolley was a good buy and the…

The golf trolley was a good buy and the free umbrella attachment was of good quality.

2 settembre 2025
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Risposta di Evolution Golf

Thank you for your review! We’re delighted to hear you’re happy with your new golf trolley and that the free umbrella attachment met your expectations. We hope you get plenty of use out of it on the course!

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