Initially the cable did not arrive despite being ordered well before the deadline for next day delivery. However, when I called to enquire, they sent out a replacement which arrived after two days.
Anche se non controlliamo le affermazioni specifiche, trattandosi di opinioni personali, etichettiamo le recensioni come “Verificate” quando riusciamo a confermare che c'è stata un'interazione commerciale effettiva. Leggi di più
Per proteggere l'integrità della piattaforma, ogni recensione presente sul sito, verificata o meno, viene monitorata dai nostri sistemi automatici 24 ore su 24. Questa tecnologia è progettata per individuare e rimuovere i contenuti che non rispettano le nostre regole, come le recensioni non basate su esperienze autentiche Siamo consapevoli che potremmo non riuscire a cogliere proprio tutto, quindi puoi segnalarci qualsiasi cosa pensi che ci sia sfuggita. Leggi di più
Scopri cosa dicono le persone
I needed a 10m charging cable for home box installation. They made it very easy to select a correct type of cable, by providing options, explanations, and a check against a car model or even a car reg... Leggi di più
I purchased a 3 pin charging cable approx a month ago and unfortunately it stopped working reporting a number of faults. I contacted EV and was phoned by Debbie who immediately sorted a replacement an... Leggi di più
I’d give them ten stars if I could! These people are brilliant-the epitome of excellent customer service. I will be looking for an appropriate site on which I can nominate them for online retailer of... Leggi di più
Dettagli dell'azienda
Scritti dall'azienda
The UK’s leading supplier of electric vehicle charging cables for Volvo, Nissan, BMW, and all leading electric car manufacturers. EV Cable Shop supplies a wide range of EV (Electric Vehicle) charging products compatible with both residential and commercial charging stations as well as type 1 and type 2 EV charging cables that can be used with standard 3-pin sockets. Giving our customers plenty of choices when it comes to EV charging.
Informazioni di contatto
42 Knowsley View, Rainford, Rainford, Rainford, WA11 8SN, St. helens, Regno Unito
- 01744886305
- sales@evcableshop.co.uk
- evcableshop.co.uk
4,8
Eccellente
633 recensioni
Chiedi ai clienti di scrivere una recensione
Questa azienda invita i propri clienti a scrivere recensioni - sia positive che negative
Ha risposto al 100% delle recensioni negative ricevute
Solitamente risponde entro 24 ore
Come questa azienda usa Trustpilot
Scopri come vengono raccolte, valutate e moderate le loro recensioni e valutazioni.
Easy to order with plenty of info
Easy to order with plenty of info. Delivery was as promised, very quick. Excellent service.
10 maggio 2025
Great service and product
10 maggio 2025
Easy ordering with useful information…
Easy ordering with useful information to make the right choice. Superfast delivery and a great quality product.
10 maggio 2025
Very Quick
Very good experience. Order came very quickly and exactly as described. Works great
2 maggio 2025
Helpful
The initial on-line chat was not only helpful but very quick. This is the second time using this company and I'm very satisfied.
8 maggio 2025
Prompt delivery
28 aprile 2025
Easy and pleasant transaction
Easy and pleasant transaction. Quick delivery. Will definitely use again
5 maggio 2025
Great customer service from Debbie
I purchased a 3 pin charging cable approx a month ago and unfortunately it stopped working reporting a number of faults. I contacted EV and was phoned by Debbie who immediately sorted a replacement and sent a returns label to my computer. The brand new charger arrived the next day and the faulty unit was picked up at the same time. This is great customer service. You only really find out how good a company is when things go wrong. 10/10 for sorting my problem,
2 maggio 2025
Non scritta su invito
Expensive unreliable cable
Bought a cable for £220 in 2022. The first 2 years I barely used the cable as I was working abroad and my var was parked in a private underground garage where I charged it with a granny cable. Recently been having charging issues with this cable from EV Cables. Of course it's out of warranty and all they offered was 10%discount on a new cable which I naturally declined.
1 maggio 2025
Non scritta su invito
Risposta di EV Cable Shop
Hi Jonathon,
Thank you for your feedback, and I’m sorry to hear you’ve been experiencing issues with your cable.
Your order was placed in February 2022, which means it's now over 3 years old and more than 12 months outside our 2-year warranty period.
While we understand this is frustrating, our warranty terms are clearly stated at the time of purchase.
Our cables are tested up to 10,000 charge cycles and it's very rare to encounter faults.
However, if you’d like to send the cable back, one of our technicians can try and repair it for you.
Kind regards,
Andrew
Great charger for our new MG and very…
Great charger for our new MG and very quick service. I would definitely use them again.
27 aprile 2025
Fast delivery and good range of…
Fast delivery and good range of products. We bought an ev charger for our MG and are ever happy with it. I would definitely use them again.
29 aprile 2025
Non scritta su invito
Excellent website
Excellent website, guides you to the correct cable for your ev. I have a LEVC txe which they had in their database which was great. Lead is well made , good quality cable and plugs. Might not be the cheapest but when purchasing such an item , quality is what you’re paying for !
27 aprile 2025
Non scritta su invito
EV Cable Shop were my first choice for…
EV Cable Shop were my first choice for an additional cable for my EV. Their online shop is easy to navigate and selecting the correct cable is hassle free. Good price and prompt delivery using DPD.
I would recommend this company.
17 aprile 2025
Non scritta su invito
Amazing company.
I ordered a cable from this company & emailed them when I discovered it didn’t work. And they could not do enough to help! They asked for photos etc until they figured out that I had ordered the wrong cable. So not only did they persevere until they found out that I had ordered the wrong cable but they then sent me a link for the right cable…even though they didn’t sell it themselves! This company was a complete joy to deal with! Their professionalism & helpfulness was amazing. An absolute pleasure to deal with. Thank you!!
16 aprile 2025
Non scritta su invito
Easy and efficient ordering service.
It was easy to make sure I was ordering the right cable I needed with the step by step ordering. The cable I needed arrived the next day. Very good service.
10 aprile 2025
Quality product & great service
A high quality product, prompt delivery and knowledgeable customer service
10 aprile 2025
Come funziona Trustpilot
Chiunque può scrivere una recensione su Trustpilot. L'autore di una recensione ha la possibilità di modificarla o cancellarla in qualsiasi momento e, fintantoché il suo account è attivo, la recensione rimane visibile a tutti.
Per salvaguardare la nostra piattaforma, facciamo uso di personale dedicato e di tecnologie intelligenti. Scopri come combattiamo le recensioni false.
Scopri di più su come vengono gestite le recensioni su Trustpilot.
La verifica aiuta a garantire che le recensioni su Trustpilot vengano scritte da persone reali.
Offrire incentivi in cambio di recensioni o chiederle solo a clienti specifici potrebbe distorcere il TrustScore, violando le nostre linee guida.