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Valutata 1 stelle su 5

Absolute wankers. Terrible communication. Don’t follow GDPR laws. Don’t process appeals accordingly. Send correspondence late and threaten with solicitors a day before their deadline. Absolute farce.... Leggi di più

L'azienda ha risposto

Valutata 1 stelle su 5

Don’t understand how this so-called company are allowed to behave the way that they do. And no ombudsman to write to. See you in court you unscrupulous bad-uns. Trust Pilot removed my review too!

L'azienda ha risposto

Valutata 1 stelle su 5

Scammy company ripping off people with bogus charges. The law needs to deal with these scammy rodents, thinking they are some big time business gurus. Appeals process is a complete joke, automated fro... Leggi di più

L'azienda ha risposto

Valutata 1 stelle su 5

I received a parking fine for £100, I have tried to scan an pay, however when I put the PCN number and the car details it kept saying that the details are incorrect, so I had to make a phone call whic... Leggi di più

L'azienda ha risposto

Dettagli dell'azienda

  1. Azienda per la gestione delle proprietà immobiliari

Scritti dall'azienda

Euro Parking Services is an established nationwide company in the car parking industry with extensive and comprehensive industry experience. We currently operate in over 500 car parks across the UK, 24 hours a day, 365 days a year. EPS provides on and off-street parking management for both the public and private sectors. The size of the car parks we manage ranges from 1 to 2000+ parking spaces. We also manage and operate car parks for local authorities, retail and leisure parks, supermarkets, shopping centres, hotels, institutional leasing of multi-storey car parks, basements, surface, and rooftop structures, as well as our own leased and owned sites. EPS is registered with DVLA and is a member of the International Parking Community (IPC).


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221 recensioni

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Ha risposto al 94% delle recensioni negative ricevute

Solitamente risponde entro 48 ore

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(221)

105 recensioni negli ultimi 12 mesi

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Valutata 1 stelle su 5

Absolutely awful

Absolutely awful, charged me even though there was nowhere to put my number plate in

6 febbraio 2025
Non scritta su invito
Logo di Euro Parking Services

Risposta di Euro Parking Services

Hi there,
We understand that receiving a parking charge notice can be frustrating. If you suspect an error with your parking charge notice and have evidence to support your claim, we recommend using our official website for assistance. Visit https://europarkingservices.com/ and submit your appeal along with any relevant evidence. Alternatively, if you prefer direct communication, please feel free to contact us at 08451210065. Our team is ready to support you and resolve any matters that have arisen.
Warm regards,
Euro Parking Services

Valutata 1 stelle su 5

This is a bogus company scamming…

This is a bogus company scamming innocent civilians.
This is not the first time they have wrongly issued tickets for being "parked" to the side in a petrol station to use the Atm machine for 2 minutes, had others sitting in the car whilst my car was stationary, waited for the road to be safe enough to exit all lasting 2 minutes for which these cowboys issued a fine for parking!

No clear use of signs!

Absolutely ludicrous!

13 febbraio 2025
Non scritta su invito
Logo di Euro Parking Services

Risposta di Euro Parking Services

Hi there,
Thank you for contacting us. We understand how frustrating it can be to receive a parking charge notice. We advise you to use our official website for help if you suspect an error with your parking charge notice. Visit https://europarkingservices.com/ and submit your appeal along with any relevant evidence. Alternatively, feel free to contact us at 08451210065. Our team is ready to support you and resolve any matters that have arisen.
Warm regards,
Euro Parking Services

Valutata 1 stelle su 5

Join my GLO Court Case against Euro Parking Services!

My car was broken down and left with a garage to inspect it, whilst it was there the garage moved my car to one of their designated parking bays. EPS Ltd swiftly issued a ticket whilst the car was in the bay stating it was on double yellows, it was not, the car was parked correctly in a bay. The ticket was appealed and quickly rejected, upon rejection, according to the regulator under section 20.1 “ If an Internal Appeal is unsuccessful, Operators must notify the appellant, at the same time the appeal is rejected, that they have the right to further appeal to the IAS.”. This was not followed and the appeal number was not generated, the signs at the site are not legal nor do they state anything about parking in bays. The garage ended up taking responsibility for the ticket along with about 25 others so I assumed all would be okay. 2 months later I get a letter from a debt recovery company for this parking ticket, this means that they put the ticket back into my name after receiving a notification from the correct owner of the ticket (the garage) but because they are fighting it they must have decided to put it back into my name to peruse me instead.

At this time I have decided to take the company to court under a GLO (Group Litigation Order) and present the facts, me and my solicitor are collecting more cases like mine where an appeal has been unfairly rejected and IAS regulations not followed, if you would like to be part of the case which already has 12+ participants please contact me via email (scan the QR code in my profile picture) and we will happily add you to the case. Let’s shut them down for good!

7 settembre 2024
Non scritta su invito
Valutata 1 stelle su 5

Threatening letters

I met my sister in law for coffee. She had recently been discharged from hospital after having brain surgery. Whilst in the coffee shop she had a severe faint and soiled herself so I took her to the bathroom to clean her up and went 10 mins over the allocated parking time . I appealed my fine stating what had happened and the company requested “ proof “ so I sent them copies of hospital letters but they said they wanted further proof ! I did not take photos of my unwell sister in law and explained that I am a registered paramedic and could be struck off doing such a thing plus the thought did not cross my mind ! They continue to send threatening letters and badger me . Awful company but I will gladly go to court to fight this as it’s simply disgusting.

1 novembre 2024
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Logo di Euro Parking Services

Risposta di Euro Parking Services

Dear Teresa,
We’re genuinely sorry to hear about the distressing situation you and your sister-in-law went through. We would like to look into this further to ensure it is properly reviewed. To help us investigate this further, please get in touch with us via the live chatbot on the website.
Warm regards,
Euro Parking Services

Valutata 1 stelle su 5

Horrible company, avoid -100 stars

I wished I can input -100. This company is disgusting and does not listen anyone. My friend canceled lunch, I sat in the car talking to her, I didn't intentionally park there and now they threaten to send the bailiff/ court etc. Like a rottweiler. I can afford to pay and I have written several times,they do not acknowledge correspondence whatsoever. All you get is more threats.
Avoid them like a plague. They are not understanding or sympathetic.

1 settembre 2024
Non scritta su invito
Valutata 1 stelle su 5

They dont even deserve 0 stars let…

They dont even deserve 0 stars let alone the 1 I can give.

Pulled up at a local garage to fill my tires up with air as I was driving 2 hours on the motorway. I went and got change only to find the machine was out of order. I then had to go elsewhere to get air.

2 weeks later I get a £60 fine for parking on premise and not being a customer! Appeal was rejected as they said I left my car. Yes to get change for the broken machine you bunch of COWBOYS! Will be complaining to the BPA and I wont be going to any more of these cowboy petrol stations that scam people out of money!!

Just looked up the soul director of this company on companies house and he has had 5 other parking companies that he has dissolved in the last 12 years - That says everything you need to know about these people! Scammers and this country allows them to get away with it!

4 febbraio 2025
Non scritta su invito
Valutata 1 stelle su 5

Massive con artists!!!!

Massive con artists!!!!! There is no customer services to speak to someone! I tried to pay my fine before the 28 days which should of been 60! But when I tried to pay the only option to pay was £100! So I sent the 60 via postal order and now they have sent me a bill for the full 100! Absolute scum bags! No way to resolve it .... sort it out euro car parking!

28 dicembre 2024
Non scritta su invito
Logo di Euro Parking Services

Risposta di Euro Parking Services

Hi there,
Thank you for getting in touch with us, and we’re sorry to hear about your frustration regarding the payment of your parking charge notice (PCN).
To clarify, the discounted payment amount of £60 is only available if payment is made within 14 days from the second day after the issue date of the PCN, as stated in the letter. If payment is made outside of this period, the full charge of £100 applies.
If you have any concerns regarding the charge, we recommend you to contact us directly at 08451210065 (8:30 AM to 5:30 PM GMT).
Warm regards,
Euro Parking Services

Valutata 1 stelle su 5

Appeals process process not fit for purpose

Just received a PCN from this company and appealed quoting mitigating reasons. It came as no surprise the appeal was rejected.
The British Parking Association recently issued a Code Of Conduct regarding appeal's, it is obvious from the amount of complaints about this company they are totally ignoring this guidance from the BPA.
I have complained to the BPA also written to my MP.
Private parking companies can no longer be allowed to police themselves. Hopefully Government in the future will impose a totally independent appeals procedure and the motoring public can expect a fair and just appeals process. The present system in being abused this cannot be allowed to continue.
Everyone who has complained on this site needs to write to there MP.

Update on my review.
Just received the normal reply from Euro Parking Services. Perhaps they would like to explain why they give you a contact number to ring in which an automated message informs you that they cannot discuss a PCN over the phone. What is the point?

15 gennaio 2025
Non scritta su invito
Logo di Euro Parking Services

Risposta di Euro Parking Services

Hi there,
Thank you for your feedback. We understand that receiving a parking charge notice (PCN) can be frustrating.If you believe there is an error with your parking charge notice and have evidence to support your claim, we recommend you to contact us directly at 08451210065 (8:30 am to 5:30 pm GMT).
Warm regards,
Euro Parking Services

Valutata 1 stelle su 5

More legal thieves

More legal thieves. Paid the parking charge and got stuck coming out the car park. Apparently that results in a fine, as you didn’t leave the car park in the allotted timeframe. What a joke…

26 dicembre 2024
Non scritta su invito
Valutata 1 stelle su 5

Taking advantage of a busy petrol station

I pulled over to use BP petrol station on Farnham road, I have a LWB so can't fit in the bays and parked out of the way while I transferred the money over, pulled up to the pump and put diesel and went in to pay ... Was on site a total of 11 minutes and over a month later I received £100 fine for not parking correctly ( no signs are visible unless you get out and walk the exterior of the BP ) in future I will block the pumps like everyone so Euro Parking Services don't take advantage of helpful people again...I only used BP as I was a rewards member ....not any more

19 dicembre 2024
Non scritta su invito
Logo di Euro Parking Services

Risposta di Euro Parking Services

Dear Chris,
Thank you for sharing your experience, and we’re sorry to hear about the inconvenience. If you believe the parking charge notice was issued in error and have proof, we encourage you to contact us directly at 08451210065 (8:30 AM to 5:30 PM GMT).
Warm regards,
Euro Parking Services

Valutata 1 stelle su 5

A complete racket.

Evil.

I stopped for 1 minute 57 seconds on double yellows to drop a lady off as close to the building she needed. The lady barely spoke English & struggled to pay.

What annoys me the most is that the rules state you can stop on double yellows for up to 5 minutes if you are only dropping off or picking up.

Seems they are above the usual highway regulations, which basically makes this a racket. There should be a law against it.

27/01/25
Further to my previous post.

Tried phoning as requested. First message you heard is that a PCN condition be changed or discussed over the phone.

I'll pay the fine, but I'm going to find out if I can take this further with some sort of ombudsman.

When you visit somewhere for the first time, with a passenger who hasn't been their either, while looking for the righ location, how are you supposed to read the piddly little notices and signs?

7 gennaio 2025
Non scritta su invito
Logo di Euro Parking Services

Risposta di Euro Parking Services

Dear Paton,
Thank you for bringing this to our attention and sharing your experience. We’re sorry to hear about the frustration you’ve faced. If you believe the parking charge notice was issued incorrectly, we encourage you to get in touch with us at 08451210065 (8:30 AM to 5:30 PM GMT). Our team is ready to support you and resolve any matters that have arisen.
Warm regards,
Euro Parking Services

Valutata 1 stelle su 5

COWBOYS AND CON ARTISTS

COWBOYS AND CON ARTISTS

Ridiculous company with zero morals who are simply out to try and con innocent members of the public.

My vehicle suffered a flat tyre whilst being on their car park. Whilst following their appeals process and submitting an overwhelming amount of evidence, they ignored everything I provided and still tried to charge me, eventually trying to scare me by using a solicitor.

After months and months of appealing, the charge was finally quashed by an independent appeals service.

This parking firm showed a complete lack of respect or understanding. Horrible people who should not be allowed to make a living out of what they do. Thankfully, they didn't get a single penny from me!

3 gennaio 2025
Non scritta su invito
Valutata 1 stelle su 5

Had a PNC contravention date 24/12/2024…

Had a PNC contravention date 24/12/2024 PNC issue and date posted 30/12/2024 reference number 3040704 went to pay fine well within the 28 days and I was charged £100 although the letter stated £60.00
Fuming is an understatement called the number 08451210065 no point in that got sent all round the Wrekin to no avail can you refund me £40

16 gennaio 2025
Non scritta su invito
Logo di Euro Parking Services

Risposta di Euro Parking Services

Dear Tim,
Thank you for getting in touch with us, and we’re sorry to hear about your frustration regarding the payment of your parking charge notice (PCN).
We’d like to clarify that the discounted payment amount of £60 is only available if payment is made within 14 days after the second day of the issue date of the parking charge notice (PCN), as stated in the letter. If payment is made outside of this period, the full charge of £100 is applicable.
Warm regards,
Euro Parking Services

Valutata 1 stelle su 5

Terrible

Terrible service, was parked for 2 minutes, shop was shut, im only paying is because its a company van!!

6 dicembre 2024
Non scritta su invito
Logo di Euro Parking Services

Risposta di Euro Parking Services

Dear Katie,
Thank you for your feedback. We’re sorry to hear about your frustration regarding this matter. We understand your concerns, and if you need additional clarification about the guidelines, please don’t hesitate to contact us directly at 08451210065 (8:30 AM to 5:30 PM GMT).
Warm regards,
Euro Parking Services

Valutata 1 stelle su 5

Heartless, shameful scammers!!!

Euro parking RS scam company I parked in a car park for just 10 minutes and I remained in the vehicle whilst attending to my sick child. I appealed but they did not want to know. They only want money. I shall expose them to every public media platform I can. They lied in their response to my appeal for case 3040430 by saying I left the vehicle unattended which clearly in all the photo evidence shows I was always in the car. Also couldn't even be bothered to recognise that I put in my appeal that it was my daughter and referred to her as my son. Clearly not reading my appeal properly. Anyone who uses this awful company for their services should think again. I shall be escalating this matter!

23 dicembre 2024
Non scritta su invito
Valutata 1 stelle su 5

Why are they allowed to get away with…

Why are they allowed to get away with the way they operate, and have for so long? I paid for my parking for more than I actually spent on the car park. I entered my Reg Number but didn't realise that the last two numbers registered twice. I sent proof of my parking ticket and payment to appeal, only to be told it didn't matter. I intended to stick to my principles and if needed go to any court/tribunal hearing. I lost someone very close over Christmas and got another letter today which I just couldn't deal with so I paid. Usually I would stand up to these bullies, who pass their supposedly debt on to another yet, another debt collector. It was never about the money for me but the principle. Let's hope that Euro Car Parks at some point recognises law abiding citizens who pay in life, and who will accept proof of payment despite one incorrect number entered on a registration plate

12 marzo 2024
Non scritta su invito
Valutata 1 stelle su 5

Can’t contact them by phone or email

Can’t contact them by phone or email. You are charged when calling them. CHEEKY ROBBING ***t*.
Was happy to pay the initial parking fine of £60.00 if they could show me legal documents they were allowed to issue fine which I believe was public land. I still believe is a scam and I won’t call the number up and pay by phone with my card details. I would be happy to pay through my bank. Now they still send letters asking for now £160.00 before it goes to court. Provide the documentation I’ve asked for and I will give you you £60.00. Otherwise I will see you in court.

6 gennaio 2025
Non scritta su invito
Valutata 1 stelle su 5

Faulty time on camera

My wife entered one of their carparks on 26/10/24. She saw the signs and left the carpark to go elsewhere. The camera took the first picture at 10.24, and the second at 11.24 despite her literally turning the car around. I suspect it was something to do with the hour change that weekend! We provided them with photographic evidence from the parking company at Costa, who confirmed that the car was actually on their carpark when the first picture was taken, and hence that our 'story' was true. Apparently, this was insufficient evidence! Looking forward to court, and my costs for wasted time will be far higher than their parking fine!

26 ottobre 2024
Non scritta su invito
Logo di Euro Parking Services

Risposta di Euro Parking Services

Dear John,
Thank you for sharing your feedback. We understand the frustration this has caused. If you suspect an error with your parking charge notice (PCN) and have evidence to support your claim, we encourage you to contact us directly at 08451210065 (8.30 am to 5.30 pm GMT), we would be happy to address this further.
Warm regards,
Euro Parking Services

Valutata 1 stelle su 5

I didn't realise i received an letter…

I didn't realise i received an letter for PCN until the 22/12/2024 i was fined in the 6th November 2024 (£60)as i was't parked correctly in bay i have tired to get in touch with Euro parking services no joy so i have written to them as i have said its unfair i have been charged for 10 min stay at Cape in Macdonalds and i'm sure plenty of people get the same letter l

3 novembre 2024
Non scritta su invito
Valutata 1 stelle su 5

Just received a Parking Charge Notice…

Just received a Parking Charge Notice ‘Final Reminder’ from this outfit demanding £100, which was interesting given I never actually received their original notice? A simple google search on Euro Parking Services reveals this scenario is seemingly very common and experienced by many around the country. Not great really…

21 dicembre 2024
Non scritta su invito

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