Anche se non controlliamo le affermazioni specifiche, trattandosi di opinioni personali, etichettiamo le recensioni come “Verificate” quando riusciamo a confermare che c'è stata un'interazione commerciale effettiva. Leggi di più

Per proteggere l'integrità della piattaforma, ogni recensione presente sul sito, verificata o meno, viene monitorata dai nostri sistemi automatici 24 ore su 24. Questa tecnologia è progettata per individuare e rimuovere i contenuti che non rispettano le nostre regole, come le recensioni non basate su esperienze autentiche Siamo consapevoli che potremmo non riuscire a cogliere proprio tutto, quindi puoi segnalarci qualsiasi cosa pensi che ci sia sfuggita. Leggi di più

Scopri cosa dicono le persone

Valutata 1 stelle su 5

Absolute wankers. Terrible communication. Don’t follow GDPR laws. Don’t process appeals accordingly. Send correspondence late and threaten with solicitors a day before their deadline. Absolute farce.... Leggi di più

L'azienda ha risposto

Valutata 1 stelle su 5

Don’t understand how this so-called company are allowed to behave the way that they do. And no ombudsman to write to. See you in court you unscrupulous bad-uns. Trust Pilot removed my review too!

L'azienda ha risposto

Valutata 1 stelle su 5

Scammy company ripping off people with bogus charges. The law needs to deal with these scammy rodents, thinking they are some big time business gurus. Appeals process is a complete joke, automated fro... Leggi di più

L'azienda ha risposto

Valutata 1 stelle su 5

I received a parking fine for £100, I have tried to scan an pay, however when I put the PCN number and the car details it kept saying that the details are incorrect, so I had to make a phone call whic... Leggi di più

L'azienda ha risposto

Dettagli dell'azienda

  1. Azienda per la gestione delle proprietà immobiliari

Scritti dall'azienda

Euro Parking Services is an established nationwide company in the car parking industry with extensive and comprehensive industry experience. We currently operate in over 500 car parks across the UK, 24 hours a day, 365 days a year. EPS provides on and off-street parking management for both the public and private sectors. The size of the car parks we manage ranges from 1 to 2000+ parking spaces. We also manage and operate car parks for local authorities, retail and leisure parks, supermarkets, shopping centres, hotels, institutional leasing of multi-storey car parks, basements, surface, and rooftop structures, as well as our own leased and owned sites. EPS is registered with DVLA and is a member of the International Parking Community (IPC).


Informazioni di contatto

1,1

Pessimo

TrustScore 1 su 5

221 recensioni

5 stelle
4 stelle
3 stelle
2 stelle
1 stella

Non risultano inviti alla recensione recenti

Questa azienda non ha mandato inviti ai suoi clienti di recente, quindi le recensioni potrebbero non essere rappresentative

Ha risposto al 95% delle recensioni negative ricevute

Solitamente risponde entro 48 ore

Come questa azienda usa Trustpilot

Scopri come vengono raccolte, valutate e moderate le loro recensioni e valutazioni.

1,1

Tutte le recensioni

(221)

97 recensioni negli ultimi 12 mesi

Scrivi una recensione
Su Trustpilot, le aziende non possono offrire incentivi o pagare per nascondere le recensioni. Le recensioni sono le opinioni dei singoli utenti e non di Trustpilot. Leggi di più

Valutata 1 stelle su 5

Conflicting information in parking charge notice and ignoring correspondence to push fine higher

Parked on the car park of Chippenham Climbing Academy. I didn't see the notice board nor a parking meter to pay. I asked in Climbing Academy if it is okay to park there and was told I was. When I received the fine I drove back and discovered the sign which was to the left hand side slightly removed from entrance and looked like belonging to a second car park area. Anyway, I accepted my error and attempted to pay the fine which was already gone up from £60 to £100 on the phone option although I was in the time frame. This was incorrect and I wanted to appeal this mismatch. I couldn't get in contact with anybody so I sent a cheque and letter recorded to the address stated on parking charge note because this was advised by the automated message of the phone. I didn't hear further on this. Now weeks later I received a new penalty note over £140 because I apparently didn't pay. I attempted to contact to find out what happened to my cheque payment but can't get hold of a consultant. Automated voice advices to send a letter to address I sent letter before. I am shocked about this company and how they include conflicting information about times in their penalty notice and then ignore correspondence so that fines go up further. It feels like their lack of timely communication to correspondence which there is a legal right to as customer, pushes the fine higher and there is no help. I am fearful now to send another letter as I probably receive a further increase. Appalling practice of applying law.

8 aprile 2024
Non scritta su invito
Valutata 1 stelle su 5

Please can someone help me I

Please can someone help me I have received I
parking charge parking fine and it is going up and up I have parked my car at The old stages head at 65 Church street Wolverhampton for 6 minutes I didn't get out the car and I did no about getting a ticket now I have received this fine can someone please tell me who I will to send the appeal letter to what address please can someone out please email on help me please

4 aprile 2024
Non scritta su invito
Valutata 1 stelle su 5

They have taken over the parking at our…

They have taken over the parking at our flats, we have all been issued with pcn's, (we've had 3 so far) & some have 5 or 8 8 we weren't given any details about the parking or how to get a permit, you can't get any information from them just tell you to contact the housing association, who know nothing about them, you can't read the signs as the are up to high it all looks deliberate just to get money out of everyone.

12 marzo 2024
Non scritta su invito
Valutata 1 stelle su 5

I received a FRAUDULENT parking fine…

I received a FRAUDULENT parking fine from euro parking services. They claimed I parked in a space for 12 minutes, changed the times on the photo evidence that they submitted to me, which I can prove! As I have telematics fitted to my vehicle and I also clocked in and out of a gym. The gym data and my telematic information matches, as I didn’t park there! I reversed into the space, realised it was somewhere I should park and drove away within seconds! However they have fraudulently changed the times to suit them to serve me a ticket.

The company should NOT be allowed to operate!

5 marzo 2024
Non scritta su invito
Valutata 1 stelle su 5

I got parking takeaway shop 5mins to…

I got parking takeaway shop 5mins to pick food 5days later I got letter ✉️ says you didn’t put car in system for picking food the sign they put in the carpark isn’t enough to caught my eyes daylight robbery but I won’t pay modern thieves 2024

8 marzo 2024
Non scritta su invito
Valutata 1 stelle su 5

Euro parking services hammered me £180…

Euro parking services hammered me £180 for parking in a disabled spot 3 times next to the gym where I have my therapy when I’m disabled and have my badge in the window . Can’t afford to pay it and now struggle for food now the next month , they say contact us if you want to discuss it but won’t answer issues so how do you speak then. ? Can risk the appeal cause that may cost me another £120 , I’m no better than anyone but I’m in a spot I have a badge for , if jardines on the corner are now up and running clearly mark your bays that they are yours now with jardines parking which you clearly aren’t ..

7 marzo 2024
Non scritta su invito
Valutata 1 stelle su 5

It's absolutely ridiculous 🙄 I parked…

It's absolutely ridiculous 🙄 I parked at the St dunstan Catholic Church for literally 5 to 6 mins at 11am waiting for my niece to get out the bank....Then we left ....dropped her to work then home....now recieved a letter £60 fine because i was parked from 1.54pm til 2.54 like time is absolutely wrong ..photo if My registration photo was not even taken on that side road it was taken on some next street near to the church.....I won't be paying 🙃 😒

21 febbraio 2024
Non scritta su invito
Valutata 1 stelle su 5

Almost a fake company?

We have them managing the car park. Thr worst ever company. Have no organisation and is hell bent on ensuring that no one can contact them as their phone is not reachable, no matter what option of department you choose to connect with.

On the outset they have a welcoming website and makes it look like they are professional but they are the complete opposite. They do not fulfill any of the services they claim they provide. For example, if you fill in a contact form on their website, they have a automated response and they never contact you back within the timeframe. You never get to speak to a human being and they do not respond to any query you send/ raise with them. In fact they don't even look at what the nature of the complaint/ query is, and simply just responds back with information on how to handle a PCN complaint/ notice, when your query is nothing to do with a PCN notice. PLEASE DO NOT USE THIS COMPANY to manage your parking services. You will be wasting your money for a service that they only state they will do but doesn't their obligations.

17 febbraio 2024
Non scritta su invito
Valutata 1 stelle su 5

As usual I park in Depot Climbing Wall…

As usual I park in Depot Climbing Wall Car Park and inform the receptionist my car registration as normal. This was on Sunday 18th February at around 5.30 pm.
A number of days later I get a Parking Fine from Euro Parking Services for £100, i appealed as I was registered to park as normal and have now received threatening email saying appeal failed and if I don't pay a discounted rate of £60 within 14 days then the fine will be £100, and other tthreats. They dont appear to be listed as a member of the British Parking Association just the IPC which does not have a proper website to clarify their membership or the IPC rules.
I have since been told by another receptionist that the Depot Climbing has changed their car parking policy - as they are using this cowboy parking outfit I will not be using this Climbing Wall in the future, despite having been a regular since it opened in 2017.
I don't know who receives the income from these fines whether it be the Depot Climbing Wall or Euro Parking Services (who appear to be trying to copy Euro Car Parking)!!!!

18 febbraio 2024
Non scritta su invito
Valutata 1 stelle su 5

Just had a ticket for parking on 9th…

Just had a ticket for parking on 9th February, from Euro Parking Services @ St Dunstans, Kings Heath - informing me that I had not paid
I used the machine and put in my reg and used my card for payment, all seemed to be accepted and fine at the time. Since getting the ticket and checked if the fee had been taken from my account, it hadnt. I guess they figured its easier to scam people for a £60 pound fine than have a working machine that accpets £1 parking fee. Total scammers

9 febbraio 2024
Non scritta su invito
Valutata 1 stelle su 5

Thieves

I pulled over on the side of a safe and quiet road on an industrial estate to use my phone. There is me thinking I'm being safe and legal by pulling over to adjust my phone sat nav before carrying on my journey - got fined £60 for it. Day after day I get cross with other motorists for being on their phones while driving and putting other people's lives at risk, but after this experience it appears I'm the idiot for not doing exactly that! Who would have thought?

I have also made complaints about their signage (I didn't see a sign otherwise I wouldn't have pulled over). I'm also not happy they sent out my appeal 8 days late, only giving me 6 days to appeal instead of 14. I have evidence for all of this which I sent in my appeal but it was conveniently ignored. I have paid my fine for now but I am looking at taking this further - I put in my complaint tonight and a further appeal so we will see what happens. Even if I don't get my money back I feel better for letting them know exactly what I think of their con.

On the one hand it's reassuring to find out from everyone else's review that this is a common experience and that I'm not being singled out by this, although it makes me furious that they can continuously get away with this.

29 gennaio 2024
Non scritta su invito
Valutata 1 stelle su 5

What a CON!!!

What a CON!!!
Received a ticket on 26th January 24, from Euro Parking Services @ St Dunstans, Kings Heath - informing me that I had overstayed my payment stay. Appealed straightaway as I had paid the correct fee. Provided them with a screenshot of both the site’s charging fee tariff & my bank payment. Received a reply back stating that I had paid at the wrong machine & £60 fine payable-tell me how I can pay at the wrong machine when there is only ONE on site! Can’t speak to anyone at EPC and their online system is pants. This company’s ethics really needs investigating!!

26 gennaio 2024
Non scritta su invito
Valutata 1 stelle su 5

Today I received a PNC from Eurocarparking

Today I received a PNC from europarkingservices saying on the 25th jan 2024 that I parked at st Dunstable in kings Heath Institute Roadand did not pay to park…This morning I paid them £60 but then remembered and checked I had paid…My evidence is my Barclays app….So this company has conned me…They are clowns and I won’t use their car park again… They had me believe I had not paid but I knew I always pay…eurocarparking you are clowns for conning me

5 febbraio 2024
Non scritta su invito
Valutata 1 stelle su 5

Scam Company / Steeling people hard earing

Hi ,

Everyone report this company they are thief, steeling hardworking people , hard earning with organize way, sue them , take them in court and get banned by court so they will get punished and stop steeling poor people money , Big scam , scam scam

12 gennaio 2024
Non scritta su invito
Valutata 1 stelle su 5

Probably the worst company I've…

Probably the worst company I've encountered that employ unethical tactics for financial gain. I was charged £100 for an unplanned 8 minute emergency stop on what appeared to be derelict land. There was no signage at the entrance and as I did not exit my car I was unaware that I was on private land until I received the PCN thru the post. Their appeal process is useless and unsympathetic. Any company that values their reputation should in my opinion stay clear of this company. I plan to contact all the companies listed on their website and share my experience and will ask if they share the values of Euro Parking Services Ltd? The only way to stop bullies is to stand up to them!

23 luglio 2023
Non scritta su invito

Come funziona Trustpilot

Chiunque può scrivere una recensione su Trustpilot. L'autore di una recensione ha la possibilità di modificarla o cancellarla in qualsiasi momento e, fintantoché il suo account è attivo, la recensione rimane visibile a tutti.

Per salvaguardare la nostra piattaforma, facciamo uso di personale dedicato e di tecnologie intelligenti. Scopri come combattiamo le recensioni false.

Scopri di più su come vengono gestite le recensioni su Trustpilot.

Ecco qui 8 consigli per scrivere delle ottime recensioni.

La verifica aiuta a garantire che le recensioni su Trustpilot vengano scritte da persone reali.

Offrire incentivi in cambio di recensioni o chiederle solo a clienti specifici potrebbe distorcere il TrustScore, violando le nostre linee guida.

Scopri di più