Europa Worldwide Group Recensioni 

I had a very bad experience with this forwarder for an international import shipment. To get my shipment done smoothly, I tried to contact them ahead but 'no, get away, I will contact you when I am ready'. Fine, I will wait. When the shipment arrived the port, I responded each email from them within 30 mins with all the documents and information they were requesting. Settled the invoice of duties in less than 15 mins. But they never confirm the receipt of payment or a delivery date. I asked like 3 times before getting a respond. On the 'delivery date', I waited until the closing hours without seeing the delivery. Sent them the email and got a reply the next day: held by customs. Can't you tell your customer a day before or on the delivery date you promised? Is it a joke?

Very bad experience company stolen high price worth it goods from delivery and claim as per kg given so not worth it, So I suggest all customer of Europa not book a single job.
It's the rubbish company not genuine, not helpful.

Europa worldwide are currently insisting on making people they have dealt with once in the past fill in credit application forms for Future shipments and sending threatening emails to people who dont. When speaking to they clerks over the phone who obviously only have very basic knowledge theirselves try to state that they are required to get this information by HMRC. This is a total LIE!!! HMRC do not require this information. Also There is no reason for a credit account when you can pay charges by by transfer prior to delivery................ AVOID EUROPA WORLDWIDE AT ALL COSTS

They charged me £130 to export £174 worth of paint to France. They flicked responsibility to a French import company who charged me another £160 and three weeks later the paint still hasn't arrived! They claimed they knew what to do post Brexit. Total rip off. Utterly useless. I'd have been better off using a pigeon. AVOID!!

They couldn't organise one simple delivery...

I called them multiple times, but they had no idea what was going on. They also told me I was rude and hung up on me! When I'm the customer! Unbelievablely bad service.

So far the serivce has been so poor and my package has not been delivered (they don't know where it is). However, in the end one nice lady did finally help me with my delivery. We'll see how it goes from here...

Very bad service
The tracking number is not moving , and there is no previous notification before delivery even for a shipment which is 450 K
The staff are not helpful at all and quite rude
I was about to loose a very expensive shipment because the manager ask the driver infront of me to leave it on the street
They send the driver with a very heavy shipment and he has only my address , no phone number or even email

Shocking service!

We have cancelled all work with Europa freight with immediate effect

Shipped a large 400kg pallet to Denmark, their subcontractor smashed the steel and bent solid steel (I can only assume using a forklift)

Despite the customer signing for goods as damaged they refused to return the items and offered a pathetic refund amount leaving our company and our customer high and dry!

They are cheap for a reason, the service is poor

Take your business elsewhere

Supposed to be a delivery company, couldn’t organise a p*ssup in a brewery. Unreliable, liars who promise a delivery and don’t deliver.