Just bought a garden room through the Yeovil branch. Robin Iles who carried out the survey, did an excellent job, and gave us excellent advice on the package we needed. His constant monitoring was ver... Leggi di più
Sede
Cambia sedeUnit 1A Bartlett Court, Lynx Trading Estate, BA20 2NZ Yeovil, South West, GB
•Anche se non controlliamo le affermazioni specifiche, trattandosi di opinioni personali, etichettiamo le recensioni come “Verificate” quando riusciamo a confermare che c'è stata un'interazione commerciale effettiva. Leggi di più
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The surveyor gave us a high level of confidence that we were making the right choices and we enjoyed his high level of enthusiasm for the project. The installers were also very good, finishing everyt... Leggi di più
Eurocell always go the extra mile to get stock when needed , even if they don't have it in the store they will always order it and do their best to get it.
Website easy to use. Payment simple. Immediate confirmation of order which was collected from Yeovil branch with no problems.
Dettagli dell'azienda
- Fornitore di materiali edili
- Fornitore di fabbricati da giardino
- Negozio di articoli per il rinnovamento della casa
- Fornitore di finestre in PVC
- Negozio di forniture per tetti e coperture
- Fornitore di finestre
Informazioni su Eurocell plc - Yeovil
Scritti dall'azienda
Eurocell plc is the UK’s leading manufacturer, distributor and recycler of PVC-U window, door, conservatory and roofline systems, offering the widest product range of any single brand.
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Informazioni di contatto
Unit 1A Bartlett Court, Lynx Trading Estate, BA20 2NZ, Yeovil, South West, Regno Unito
- 01935 477693
3,6
Nella media
10 recensioni
Ha risposto al 94% delle recensioni negative ricevute
Solitamente risponde entro 48 ore
Come questa azienda usa Trustpilot
Scopri come vengono raccolte, valutate e moderate le loro recensioni e valutazioni.
it would be Zero Stars if i was given the option.
There is always an issue with this company, especially the Yeovil depot. We have never had one buying experience that has not had issues. I have been trying to call the local depot for 2 days. The website wanted to charge me £150 for delivery, yet the order page said free delivery if you spend over £100. Eventually, I got through, and after 10 minutes, the assistant said he could not place the order and that I should ring the Web desk. He reluctantly found the right number for me. I got some help, but they weren't the best and wouldn't place my order. They also said that I need to keep trying to place the order. I decided not to take advantage of the buy more & get a discount, and also had to pay for transport. If I could give Zero Stars, then I would.
23 gennaio 2026
Risposta di Eurocell plc - Yeovil
Thank you for taking the time to share your experience with us. We are very sorry for the frustration and inconvenience you have encountered, and we sincerely apologise for the difficulties you faced when trying to place your order.
Unfortunately, the product you were trying to purchase is supplied via a third-party dropship supplier. Since your enquiry, we have been advised that this item is no longer available due to unexpected stock issues at the supplier’s end. As a result, the product has now been removed from our website to prevent further disappointment.
Please accept our sincere apologies for the inconvenience caused. We appreciate you bringing this matter to our attention and thank you for your patience.
Eurocell Response
Very pleased with the service
The surveyor gave us a high level of confidence that we were making the right choices and we enjoyed his high level of enthusiasm for the project.
The installers were also very good, finishing everything to a high level of detail and leaving the garden immaculately clean.
5 settembre 2025
Non scritta su invito
Website easy to use
Website easy to use. Payment simple. Immediate confirmation of order which was collected from Yeovil branch with no problems.
5 agosto 2025
Great product at a greGreat product at a great price and in stock!at price and in…
Great product at a great price and in stock!
28 luglio 2025
Great customer service
Great customer service. Not 5 as never have what ordered online.
4 novembre 2024
Excellent Garden Room: Just bought a garden room through the…
Just bought a garden room through the Yeovil branch. Robin Iles who carried out the survey, did an excellent job, and gave us excellent advice on the package we needed. His constant monitoring was very helpful. The materials arrived on time, and the construction over 2 days was fantastic. We’re very happy with the result, and Robin making sure we were totally happy was very good too. We’d certainly recommend. Very well done.
23 maggio 2024
Non scritta su invito
Five stars.
Ordered composite fence boards and skirting. Easy to order, delivered on time promised, good communication. Five stars.
6 aprile 2024
The most appalling customer service
The most appalling customer service. Took my money and nothing! Several emails, one official complaint, still nothing!
21 febbraio 2024
Risposta di Eurocell plc - Yeovil
Sorry to hear about the negative experience you've received. So we can investigate further, please could you provide your order & contact info via email to enquiries@eurocell.co.uk & a member of our Response Team will be in touch. Many thanks, Eurocell
Eurocell always go the extra mile to…
Eurocell always go the extra mile to get stock when needed , even if they don't have it in the store they will always order it and do their best to get it.
30 ottobre 2023
Non scritta su invito
Great bunch of guys
Great bunch of guys, yeovil branch. Good range of everything you need
29 aprile 2021
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