The service provided by Euphoria One was incredible: super-fast dispatch and delivery. The hair itself is a perfect color match to my own natural hair—silky soft, cool to the touch, and shiny. The ker... Leggi di più
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Absolutely brilliant customer service, they were so quick to reply and instantly sorted my issue out with no problems at all. I really appreciate your help with getting this sorted so quickly.
I’ve been using Euphoria one hair extensions for nearly two years now and I have so many postive things to say. The business it’s self is absolutely astounding, no matter what question the friendly te... Leggi di più
Always a great company to buy from, i have been using them for years. I had an issue lately with a DPD delivery going missing for 3 days, but within an evening Euphorias team had rectified the issue,... Leggi di più
Dettagli dell'azienda
Scritti dall'azienda
We source and manufacture some of the best quality hair in the world. At Euphoria One Hair Extensions we pride ourselves in supplying the UK with excellent quality human hair extensions. We work tirelessly to provide a professional, helpful and caring customer service and have a professional team on hand to deal with any query you may have.
Informazioni di contatto
Regno Unito
- euphoriaone.co.uk
Ha risposto al 85% delle recensioni negative ricevute
Solitamente risponde entro 1 settimana
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Absolutely brilliant customer service
Absolutely brilliant customer service, they were so quick to reply and instantly sorted my issue out with no problems at all. I really appreciate your help with getting this sorted so quickly.
Excellent quality hair extensions
The service provided by Euphoria One was incredible: super-fast dispatch and delivery. The hair itself is a perfect color match to my own natural hair—silky soft, cool to the touch, and shiny. The keratin bonds are superb quality too, which is important. I'm currently wearing these extensions myself, and they've washed beautifully. I will be buying their hair extensions and other products again for sure. I very highly recommend them.
The best hair extension brand & why
I’ve been using Euphoria one hair extensions for nearly two years now and I have so many postive things to say. The business it’s self is absolutely astounding, no matter what question the friendly team responds with fast and efficient replies giving me all information and more that I need, they are so friendly and great. They help me from colour matches to getting more detail about the product I’m buying. I’ve used both there weaves and nano extensions method and they have never let me down. The hair is such good quality and lasts me near enough a year (which is excellent for hair extensions) it styles great and is easy to put in your hair. The prices are so reasonable you can have absolutely gorgeous hair without breaking the bank. More often than not I get compliments on my hair when I’m in pubic. They really are the best and will never use another company I can’t thank them enough and can’t wait to order fresh hair for my birthday:)
Customer service 10/10
Customer service is absolutely brilliant, I had an issue with DPD and the customer service agent I spoke to went above and beyond to rectify the issue and ensure that I received the order in time for my client. The hair is brilliant quality and affordable.
Excellent product and delivery 🚚
Excellent product and delivery 🚚
The hair is amazing, lasts with care for up to a year. I always buy euphoria nano hair extensions and wouldn’t go anywhere else!
A great company!
Always a great company to buy from, i have been using them for years. I had an issue lately with a DPD delivery going missing for 3 days, but within an evening Euphorias team had rectified the issue, put my mind at rest, and reordered my items for the weekend. Fantastic company. 💕 Thank you again guys! X
EXCELLENT CUSTOMER SERVICE
EXCELLENT CUSTOMER SERVICE. I had place the wrong ordered of hair and contacted the help support via social media. The colleague who I spoke with answer me proptly and managed to give me a store credit for my order for me to go in and get the correct hair! I have used Euphoria one in the past and this has honestly made me want to keep using the brand! Thanks again
Customer service is amazing
Customer service is amazing, I did had some minor issues with the hair but euphoria were really quick and eager to help me, I contacted them via email back and forth and the communication, professionalism was just amazing and replies were quick too coukdnt recommend more :)
Amazing company x
I have ordered hair a few times now always amazing quality and beautifully colored . The customer service is amazing and any questions I had were answered very promptly and politely..xx
Remy double drawn weft - amazing!!
I love my weft extensions, colour and quality is amazing! Quick delivery and customer service is fantastic! Highly recommend!
Ordered twice from euphoria and I can…
Ordered twice from euphoria and I can honestly say these are the best hair extensions I’ve ever had . Been wearing extensions for 14 years and tried many different companies. These are by far the best by a mile. Customer service was also excellent . Delivered on time too.
Won’t buy from anywhere else
Always bought from euphoria one, had used others in the past but quality is always amazing with this brand. Always great when you need help matching colours. Quick response from the team. Thank you
AVOID
TERRIBLE!!!!
Worst hair extensions ever they lasted me about 3 weeks before they discoloured and all broke off I had 24 inches
I applied for some compensation and their customer service team was useless
Do not recommend

Risposta di Euphoria One
Absolutely incredible
Absolutely incredible. Have ordered of hear a few time and each time has been fantastic quality, from hair down to tools.
They are amazing at solving any issues or queries you may have. They stay in touch and have speedy replies! Highly recommend & will continue to use this company. x
Great customer service
Great customer service! Had to return hair for an exchange & the process was so easy!
Amazing customer service
Amazing customer service! I had an issue with an order/payment and it was investigated very quickly and all is resolved! I will always use euphoria’s products for my clients, best quality of hair and the best care for there customers
Best hair brand
I bought this hair last week, I’ve have worn most other hair brands before but this totally knocks spots of these I highly recommend this hair it's so soft and silky. The customer service is fantastic and delivery is so fast! Thank you so much guys!xx
Excellent Hair Quality! Xxx
I’ve waited a month to review these Extensions and so far they are the best hair exstensions I have ever used. There is no tangling, no dryness and they are so silky smooth, even after the first wash. I'm so happy with them and they are far better than one of the leading brands I have tried before! Truly excellent! X
Best Hair Ever!! <3
I am beyond impressed with the hair that I have received for my client! The hair quality is truly incredible and the colour selection is extensive. The colour match for my client was absolutely perfect and I cannot thank the WhatsApp team enough for this! Both me and my client are in love with how her hair feels and looks! Will definitely be using EuphoriaOne as my main hair supplier! <3
Im offering polite constructive feedback to potential customers
Following a purchase on 22nd January that was never received I want to warn others of possible issues regarding this company that is incapable of accurate customer service and the inability to follow consumer law.
This non delivery (circled around DPD for 2 weeks and eventually delivered to someone’s door step - after i instructed it to be delivered to a DPD locker) has still not been refunded to me to this day. They don’t seem to want to refund me until they have their claim settled with the postal service. As the consumer I am unable to open a claim for loss with the postal service - this lies solely with the seller to be able to make this claim. This is out of my hands and very much in theirs so they shouldn’t be holding onto my money almost 4 weeks after initially purchasing.
I humbly wouldn’t recommend this company whatsoever - so much so I have opened a credit card chargeback as I don’t believe they have any intention of refunding me.

Risposta di Euphoria One
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