Eskuta Recensioni 

230
TrustScore 3 su 5

2,8

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Scopri cosa dicono le persone

Valutata 1 stelle su 5

I paid Eskuta £300 for a full service, plus £129.60 for associated parts. What I received was unsafe, incomplete, and damaging. The engineer left my brake in an unsafe condition, failed to compl... Leggi di più

Valutata 4 stelle su 5

Shortly after my Eskuta was delivered last year and after only one 20 mile perfect ride, my scooter was hotwired in attempt to steal it! Arrangements were made for repairs to be made at my home b... Leggi di più

Valutata 5 stelle su 5

As someone who’s never ridden an electric bike before, the Eskuta SX-250 made it super easy to get into! It’s incredibly stable, with controls that feel very natural, Plus, it has enough power for dai... Leggi di più

Valutata 1 stelle su 5

I paid over £1600 for this bike but customer services just ignore one’s emails. I have emailed 3 times asking for advise to replace the crank with a shorter length, as due to a hip problem I cannot r... Leggi di più

Dettagli dell'azienda

  1. Negozio di biciclette
  2. Grossista di biciclette
  3. Servizio di noleggio scooter

Scritti dall'azienda

⚡️ The Future Of Urban Motion... www.eskuta.com


Informazioni di contatto

2,8

Nella media

TrustScore 3 su 5

230 recensioni

5 stelle
4 stelle
3 stelle
2 stelle
1 stella

Non risultano inviti alla recensione recenti

Questa azienda non ha mandato inviti ai suoi clienti di recente, quindi le recensioni potrebbero non essere rappresentative

Non ha risposto alle recensioni negative ricevute

Come questa azienda usa Trustpilot

Scopri come vengono raccolte, valutate e moderate le loro recensioni e valutazioni.

2,8

Tutte le recensioni

(230)

12 recensioni negli ultimi 12 mesi

Scrivi una recensione
Su Trustpilot, le aziende non possono offrire incentivi o pagare per nascondere le recensioni. Le recensioni sono le opinioni dei singoli utenti e non di Trustpilot. Leggi di più

Valutata 5 stelle su 5

Fantastic service!

Great service!

15 marzo 2023
Logo di Eskuta

Risposta di Eskuta

Thank you for your review. Here at Eskuta, our team is delighted to hear that you are happy with the product and service you received from us.

Thanks for going ‘electric’ with Eskuta.

Valutata 1 stelle su 5

I made wrong choice when I was thinking…

I made wrong choice when I was thinking to buy it is no good for me as a delivery man I would not advice a friend for it the battery work only for 10 miles I made £12 for single charge only for delivery and also is to slow maximum 15.5 nah /25 km the speed sometimes block to run I didn't like it at all I had long time experience with motorbikes and scooters this is the worse one

16 marzo 2023
Valutata 5 stelle su 5

IM A NEWSAGENT AND BOUGHT MY ESKUTA TO…

IM A NEWSAGENT AND BOUGHT MY ESKUTA TO DO DELIVERYS.WHAT AN AMAZING BIKE.THE TEAM ARE REALY GREAT TO DEAL WITH THEY OFFER A FAST FRIENDLY SEVICE.IT DOES EVERYTHING AS DESCRIBED. THANK YOU GUYS

15 marzo 2023
Non scritta su invito
Logo di Eskuta

Risposta di Eskuta

Thank you for your review. Here at Eskuta, our team is delighted to hear that you are happy with the product and service you received from us.

Thanks for going ‘electric’ with Eskuta.

Valutata 5 stelle su 5

Thought I would take a chance as my…

Thought I would take a chance as my daughter has the older version I have purchased the sx250 delivery was outstanding with tracking all the way, thanks Carl. On another level I dealt with Matt, what can I say a credit to the company very polite and could not do enough and kept every promise. I am having another item shipped tomorrow I will of course update my review. Once again thanks Matt.

9 marzo 2023
Non scritta su invito
Valutata 5 stelle su 5

The Eskuta team pull out all the stops…

The Eskuta team pull out all the stops to make the customer experience as good as it can be. As a business customer, I can't recommend them highly enough. The product speaks for itself (we have 4 now). Our staff love the bikes and the aftersales support and back up is amazing.

7 marzo 2023
Valutata 3 stelle su 5

the delivery company information to…

the delivery company information to track. The package was not the right delivery company. I signed up to after ship which you sent me in an email and you used parcel to go so none of the tracking information was correct. It basically said it was still waiting to be collected. i’ve received the parts now from parcel to go. It would be better if you could inform customers in the beginning that you’re going to use them

3 marzo 2023
Valutata 3 stelle su 5

Eskuta Hire service

Been using Eskuta hire to pay service since 5 weeks. Like the idea of hire, but it's more like a fixed term contract of 20 weeks and not hire service because you can't end the hire service when ever you wish.
Atleast they should put a less number of weeks contract instead of 20. So really think carefully before going for a hire contract. They should also start hiring just the battery as I don't wanna buy the bike but I need one more battery to do deliveries, the battery alone costs 490.

22 febbraio 2023
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Risposta di Eskuta

Yes 20 weeks as per explained to you, clearly stated on the website and as per the contract you were issued with, presumably read and then signed by you. It’s a hire contract with a minimum term simple as that.
Decent idea on the battery bite however which we will give some consideration to.
Many thanks.

Valutata 5 stelle su 5

Outstanding after sales service

I just had to write a review for the team at Eskuta, they are so helpful and nothing is to much trouble. It is rare these days to get any after sales care but Eskuta are so helpful. We had an indicator issue and it was sorted in minutes, thank you Eskuta.

15 febbraio 2023
Non scritta su invito
Valutata 5 stelle su 5

Had my e-Skuta approx 4 months now

Had my e-Skuta approx 4 months now. Absolutely delighted in every way possible and saves me about £30 a week not using my car. Total 100% recommend one to anyone in doubt about them. Sheer fun and no slouch.
Proper lights as well. Simply a dream getting from A to B, pretty fast. Best money I ever spent

14 febbraio 2023
Non scritta su invito
Valutata 5 stelle su 5

Eskuta Rocks!!

Couldn't recommend Eskuta more! So happy with my bike and the aftercare service is amazing - really helpful and friendly in resolving technical issues - shout out to Paul on the technical team who was brilliant! Proud to be supporting a British company! Thank you :)

1 febbraio 2023
Valutata 5 stelle su 5

I am finding the eskuta to be a joy…

I am finding the eskuta to be a joy and a very reliable and safe vehicle to use .
I have been using my eskuta for approximately 1 month now and have had no trouble at all and find it now to be an essential mode of transport to my work commute.
I find the charging of the battery to be simple and easy .but I am confused on the method of charging directly without removing the battery.
I am aware I can plug the charger directly into the bike but don't know if the battery needs ovulating or disconnecting .

23 gennaio 2023
Valutata 5 stelle su 5

Engineer great

Hi I have had a bike from them and I absolutely love it I've had a few problems but the engineer is great and is sorting it out for me.
I would definitely recommend

7 febbraio 2023

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