Ericpuzzle Recensioni 73

A scam! Ordered two puzzles and my package tracked to getting delivered to an address in Colorado... I'm in Wisconsin. Kind of hard to make such a huge logistical error like that unless it's deliberate.
Stay away from this "company".

After the initial purchase I read the bad reviews and felt remorseful of buying 6...
I ordered these mid December and received this January 3rd. I didn't mind waiting. I knew that RM was on strike over the festive period. I like that they come in velvet bags rather than plastic bags and boxes. There is a small picture of the puzzle attached to the bag. I like that the pieces are no regular puzzle pieces and some are shaped like objects.
Pieces are sturdy and precise. I ordered the medium size puzzles and they are approximately 7.5 inches in diameter. (Koi jin-jang).
One star less because I feel the puzzle is too small for the price paid...

On dec11 I placed the order.
After a extremely slow and with a bad communication process, on jan16 the status is "out for delivery".
On jan24 I did not receive it yet whilst they say I did. I lost my money.

Scam
Expect nothing but lost money

Ericpuzzle’s attractive mini-vid/ad popped up online as we were leaving U.K. towards Christmas; I took a punt on 3 puzzles to be delivered there at least by the end of December, & they arrived on New Year’s Eve.
Meanwhile I had been experiencing some initial ‘punter’s remorse’ after reading several adverse reviews that suggested the co. &/or its products might not be all they were cracked up to be.
The plush purple drawstring bags obvs aren’t the same as the advertised boxes, but do their job OK & are probly less susceptible to damage/distortion in (?) international transit.
I tackled the Octopus first & completed it, if not by midnight NZ time, at least by lunchtime next day (=break of NewYr in London).
Initially I was disappointed at the small ‘key’ graphic on the card on the neck of the bag (? 2”dia. for a 1-ft finished puzzle, so about 1:6 linear scale & hence too poky for detailed guidance on a busy design).
The smell of the material/s (wood? cutting process? inks?) at necessarily close quarters was also somewhat offputting, though this seems to fade with time once it’s spread out rather than confined in its packaging.
The cutting of the pieces is very precise, and a great deal more varied in shape than the usual ‘vanilla’ 4-sided not-quite-tessellations of mainstream producers at home in Europe. Whether or not a given piece fits or links is still equally clear (usually) … but the whole ‘grammar’ of the puzzle feels quite different & takes some getting used to ~ not least, achieving the complete circular border to begin with; plus, of course, one might be doing a pic of an octopus (with incidental fish, shells, seaweed &c) but many of the pieces are shaped like something completely different (bear, cat, scorpion, anchor, whatever) which adds to the charm.
In all, an interesting product at something of a diagonal from the mainstream, worth obtaining & having a go at … but in terms of ‘time per finished area’ it’s quite challenging work ~ and as such, a worthwhile change for once. This puzzle took me probably about 5hrs for what I’d guess to be about 500 generally small but intriguingly unique pieces.
Whether we’ll now leave all/any of the 3 puzzles here, or take them home as gifts for others, remains to be seen … upper-primary age grandchildren seemed passingly interested, but wary of the puzzle as a whole seeming overly ‘niche’ &/or fiddly. (Or mebbe praps they were just too preoccupied with more immediate New Yr excitements?)

Scam. No product arrived. No response.

If I could give a zero score I would. This is definitely a scam, I bought 2 items. Money taken from account, fake tracking number. Ordered on 4th Dec, sent several emails regarding order and support has been terrible. When I click on track I can't find out who the courier is ad where the items are. Then one day I checked and it stated the items had been delivered and posted through letterbox. There was no package delivered and what I purchased couldn't be posted through a letterbox. Contacted company again to explain, received a reply but not suitable. I've contacted them 4 times since demanding my money back and all I get is we are investigating, but no further updates. I've obviously been scammed, please avoid like the plague. Keep your money

Yes this shop is scam.
They take your money and give you back nothing but the fake tracking number.

I am very disappointed. My order is missing, I have send everything they need about my order, dut they ask again the same things and I am afraid that I will lose my money. If they don't solve the problem I am certainly do my best for everyone know about...

Be careful - they took the money, one week later they told me my item had been delivered. I used the tracking of a yodel number that exists but not on my postcode.
Yodel informed me the tracking number doesn't correspond with my delivery postcode. I have messaged support 4 times with no answer at all. BE AWARE this place is a scam.

This is a scam.
I purchased three items. The money left my account. I recieved no confirmation or the tracking number that they promised.
I contacted support and they will not answer.
Scam!!!!

Dette er en useriøs nettside, noen får det de bestiller, fysisk i posten- men ligner ikke på det de presenterer på nettsiden, ikke i nærheten- juks og bedrag! De fleste, inkludert meg mottar aldri varen. Heller ikke refusjon på betalingen- så styr unna🤬