Equivo - London Office Recensioni 64

TrustScore 4.5 su 5

4,6

212 Strand, WC2R 1AP London, Greater London, GB


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Scopri cosa dicono le persone

Valutata 5 stelle su 5

After gaining a CCJ against someone who had owed us money since 2017 Equivo handled our case from start to finish, they upgraded our case to High Court, and were fully on the ball giving us updates wh... Leggi di più

Valutata 5 stelle su 5

The team at Equivo were true professionals and made a bad situation become a bit more bearable and less overwhelming. Communication was fantastic and efforts were beyond anything I could even imagin... Leggi di più

Valutata 5 stelle su 5

As a business we were owed almost £20k. We obtained judgement in default and they still refused to pay. Out of desperation I called 4 High Court Enforcement companies. Mr Chapfield called me back imme... Leggi di più

Valutata 5 stelle su 5

Need to evict my non-paying tenant with a county court order. Researched completely online and came across Equivo, which has very professional service and reasonable rate (eg no service charge on tran... Leggi di più


Dettagli dell'azienda

  1. Agenzia di riscossione debiti
  2. Balivo
  3. Servizi legali
  4. Servizi finanziari non bancari

Scritti dall'azienda

Your nationwide provider of dependable collections, legal and enforcement services for fair and swift resolution. Equivo has two key divisions; Collections & Field and Enforcement covering various disciplines within the debt and recoveries lifecycle. We are uniquely authorised and regulated by the Financial Conduct Authority, the Solicitors Regulation Authority and authorised by the Ministry of Justice, coming together to enable unique in-house capabilities and expertise at national scale across two regional offices and supported by a nationwide field team.


Informazioni di contatto

  • 212 Strand, WC2R 1AP, London, Greater London, Regno Unito

  • 02077888484

4,6

Eccellente

TrustScore 4.5 su 5

64 recensioni

5 stelle
4 stelle
3 stelle
2 stelle
1 stella

Ha risposto al 60% delle recensioni negative ricevute

Solitamente risponde entro 1 settimana

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Valutata 5 stelle su 5

Exceptional team

I had an exceptionally positive experience dealing with the team at Equivo on a complicated case. Throughout the entire process, they were professional, understanding, responsive and incredibly efficient.

What impressed me most was not only their competence, but also the level of support and reassurance they provided during what was, at times, a very stressful situation. I genuinely cannot recommend them highly enough.

In all honesty, I only wish I had discovered Equivo at the very beginning of the process, as I believe everything would have been resolved far more quickly and smoothly from the outset.

A truly premium service delivered by fantastic people who clearly care about what they do and the clients they are helping.

24 aprile 2026
Non scritta su invito
Valutata 5 stelle su 5

Debt recovery from a difficult customer

We were really happy with the communication, throughout our experience with Equivo, totally stress free! We were notified at every stage of the process and when they were visiting the defendant company.
All information from the Enforcement Officer was relayed to us. The attention to detail was really appreciated. Even though the series of actions was a long process, their professionalism was first class.

10 marzo 2026
Non scritta su invito
Valutata 2 stelle su 5

Communication leaves a lot to be desired

When I first found this company I felt cautiously optimistic. Their website appeared professional and the reviews at the time were reassuring.

However, after raising an enforcement case a year ago, I’ve found that their communication leaves a lot to be desired.

The initial steps were handled well - I received a phone call and an email from the Transfer Up team explaining the process, and I followed their process. Seven months later, I received an invoice requesting payment for High Court and Compliance Fees, which were higher than what had originally been outlined. But by that time, the terms and conditions on their website had changed.

Throughout the process, I repeatedly highlighted how elusive the defendant was and provided detailed information to support the investigation. Despite this, I found myself having to chase for updates every 3–6 weeks over a five‑month period. Not once has anyone proactively contacted me with an update since the very beginning.

Sadly, this is not the first time I have experienced a company operating this way. Use at your discretion.

25 settembre 2025
Non scritta su invito
Valutata 5 stelle su 5

I had a difficult case that had been…

I had a difficult case that had been ongoing for months with no resolution. Equivo took over the enforcement and handled everything professionally and efficiently. They issued the writ, carried out enforcement, and recovered the full amount owed to me. Communication was excellent, and their team went above and beyond to help. I highly recommend their services.

13 ottobre 2025
Non scritta su invito
Valutata 5 stelle su 5

Relentless professionals!

The team at Equivo were true professionals and made a bad situation become a bit more bearable and less overwhelming.
Communication was fantastic and efforts were beyond anything I could even imagine or ask for.
A special thanks to Alison and Officers Mr Graves and Mr Gibbs - you helped me retrieve my hard-earned money. Thank you!

16 novembre 2025
Non scritta su invito
Valutata 5 stelle su 5

Superb

Very prompt in their communications. The team worked tirelessly to get my money. At the end, I was paid in full.

7 ottobre 2025
Non scritta su invito
Valutata 5 stelle su 5

Absolutely outstanding company

Wow !
After a cowboy builder ruined my bathroom and took my money , he ignored a court order and CCJ and I contacted Equivo after a friend recommended .
They have been BRILLIANT !
It was an arduous task , as the builder evaded communications and was aggressive at times , but the officer, Mr Potter , persisted with multiple visits and used lawful and professional methods to ensure the builder eventually paid my money back !
Alison and Equivo , can’t come too HIGHLY recommended , very professional company who definitely know what they are doing !

6 ottobre 2025
Non scritta su invito
Valutata 5 stelle su 5

Precise & Efficient

From the initial point of contact, I have received outstanding service, with my emails being answered within a matter of hours. The process was explained clearly and Equivo executed the procedure with precision and efficiency.
I highly recommend Equivo.

30 settembre 2025
Non scritta su invito
Valutata 5 stelle su 5

Equivo were amazing!

Equivo were amazing from start to finish, they made the whole process, of what was a stressful situation for me, smooth and most importantly successful. Thank you Equivo!

29 settembre 2025
Non scritta su invito
Valutata 2 stelle su 5

I used Equivo bailiffs to get my money…

I used Equivo bailiffs to get my money back on a car I purchased.
They were awfully slow with information and I had to keep badgering them for the information. No communication for months on end.
They assessed that they would take cars from the garage that owed me £4500.
IN THEIR BRILLIANCE THEY DECIDED TO TAKE 2 CARS FROM THE OWNER OF THE GARAGE WHICH WERE VALUED AT A LITTLE OVER THE £4500 .
IT TOOK MONTHS TO HEAR ANYTHING BECAUSE THEY COULDN'T UNDERSTAND THAT A CAR ON A FORECOURT WASNT GOING TO SELL AT AUCTION FOR THE FORECOURT PRICE AND KEPT PUTTING THE CARS BACK THROUGH THE AUCTION.
IN THE END THEY EMAILED ME SAYING THAT I WOULDN'T GET MY MONEY BACK BECAUSE THE AUCTION WAS DISAPPOINTING !!!
THEN EMAILED ME SAYING THAT THEY HAD TERMINATED MY APPLICATION.
ABSOLUTELY AWFUL COMPANY AND I WOULDN'T TRUST THEM AT ALL.
EQUIVO , ANYONE FROM YOUR COMPANY WANTS TO REPLY THEN PLEASE FEEL MORE THAN WELCOME!!!!

27 settembre 2024
Non scritta su invito
Logo di Equivo - London Office

Risposta di Equivo - London Office

Dear Simon
We were disappointed to receive your recent review, as it does not reflect the standard of service we consistently strive to deliver, as evidenced by the experiences shared in our other client feedback.
Upon reviewing your case in detail, we found that your description does not accurately reflect the full circumstances. Our team attended the address provided and seized all vehicles present on-site. The combined forecourt value of these vehicles exceeded the judgment debt of £5,100. Unfortunately, the debtor had no additional assets available for seizure, and no other addresses were provided or could be identified during our investigation.
There was an unavoidable delay in the auction process as we worked diligently to secure the best possible sale value for the vehicles. However, the absence of keys and logbooks significantly impacted the final sale prices.
Our records show that we contacted you via email in July 2023 requesting further information. This communication was not a closure of the case, but we did not receive a response from you until now, over two years later.
Please be assured that, due to our remuneration structure, we are directly incentivised to maximise returns for our clients. However, when a debtor lacks sufficient funds or assets, the outcome is unfortunately beyond our control.
Regards
Equivo Content Review Team

Valutata 5 stelle su 5

Equivo London Exemplary Enforcement and Professional Integrity

Equivo consistently demonstrated transparency, precision, and a results-driven approach. In my case, led by Enforcement Officer Christopher Davis, his proactive and meticulous handling inspired complete confidence.I would also like to commend Alison Theobald, who provided regular updates throughout the process and listened attentively to ensure the right actions were taken at every stage;Officer Davis ensured the process was executed to the highest standard and successfully enforced the full judgement of the Manchester Employment Tribunal, with the defendant fully complying and paying the awarded sum in its entirety.

I can categorically affirm that Equivo delivers an outstanding, highly trustworthy, and fully professional service that achieves results.

14 agosto 2025
Non scritta su invito
Valutata 5 stelle su 5

My experience with Equivo was excellent…

My experience with Equivo was excellent fron start to finish. Total communication throughout the process, they sorted everything for a very reasonable price and got back all my money in the process. Wonderful company of professional people.

2 dicembre 2024
Non scritta su invito
Valutata 5 stelle su 5

A Difficult Job done Well !

We are a small recruitment business and we turned to Equivo to help us when we had exhausted all other means of collecting almost £20k in debts for services we had provided to a very high standard. The client was solvent, but simply refused to engage with us ignoring our calls, emails and even a CCJ. Equivo completely understood how being owed money you have rightly earned can impact small business. They completed the task of recovering the debt with resilience and thoughtful communication and I cannot thank them enough.

11 dicembre 2024
Non scritta su invito
Valutata 5 stelle su 5

A tough job completed with resilience…

A tough job completed with resilience and consistency, kind and understanding communication, the entire team were always available and professional, but I must highlight that I owe Alison Theobald a Coffee and maybe even a Doughnut. Highly Recommended

10 dicembre 2024
Non scritta su invito

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