Very clear on taking details down and explaining the process going forward. Sometime you put making these calls off as you fear the hard sell. Not in this time very relaxed and polite.
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Mr. Gordon Andrew’s is very efficient and professional. All our questions were answered and we never felt pressured at all. We would highly recommend him easily to friends and family which we have don... Leggi di più
L'azienda ha risposto
I received a very quick response which was very helpful. I was given very clear information and a consultancy appointment booked for next week. Fantastic. Thank you.
L'azienda ha risposto
The whole experience was trouble free and all the people I dealt were knowledgeable and pleasant. The area I found the most difficult was the paperwork,especially the first packet. To clarify the r... Leggi di più
L'azienda ha risposto
Dettagli dell'azienda
Informazioni su Equity Release Advice
Scritti dall'azienda
Equity Release Advice is a trading style of Lead Technologies (Europe) Limited who is authorised and regulated by the Financial Conduct Authority for making arrangements with a view to delivery of regulated financial services. Lead Technologies (Europe) Limited a company incorporated in England and Wales (6574342). VAT No. 940 1155 60.
Regulatory DisclosuresInformazioni di contatto
Lead Tech, Pool Business Park, Pool Road, Pool in Wharfedale, LS21 1FD, Leeds, Regno Unito
- 0800 008 6257
- enquiries@equityreleaseadvice.co.uk
- equityreleaseadvice.co.uk
4,8
Eccellente
448 recensioni
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The advisor was pleasant informative…
The advisor was pleasant informative and very good with the guidance give
17 luglio 2026
Very easy and no pressure, just happy to help you.
Very clear on taking details down and explaining the process going forward. Sometime you put making these calls off as you fear the hard sell. Not in this time very relaxed and polite.
16 luglio 2026
Fact finding call
The call handler was first class with a good knowledge of the situation and answered all my questions very well
15 luglio 2026
The representative was very good
The representative was very good. Very clear on everything that was said.
11 luglio 2026
Risposta di Equity Release Advice
Hi Sebastian,
Thank you for your kind feedback.
It's great to hear you found our team clear and helpful. We aim to make the process of connecting customers with an equity release adviser as straightforward as possible and we're pleased you had a positive experience.
Best wishes,
The Equity Release Advice Team
Risposta di Equity Release Advice
Hi Susan,
Thank you for taking the time to leave us a review.
We're pleased to hear you found the process straightforward. If there's anything we could have done to improve your experience, we'd really welcome your feedback.
If you'd like to share anything further, please don't hesitate to contact us at enquiries@equityreleaseadvice.co.uk or on 0800 008 6257.
Best regards,
The Equity Release Advice Team
Risposta di Equity Release Advice
Hi Margaret,
Thank you for your feedback.
It's great to know you found our service both efficient and friendly. We work hard to make the introduction process as straightforward as possible, so we're pleased to hear we met your expectations.
Many thanks,
The Equity Release Advice Team
Risposta di Equity Release Advice
Hi Mansour,
Thank you for your review.
We're so pleased to hear you found our team friendly and helpful. We always aim to provide a smooth and positive experience when helping customers take the next step towards speaking with an adviser.
Best wishes,
The Equity Release Advice Team
Clear explanations, p ok it’s and professional.…
Advisor explained everything clearly and answered my questions thoroughly. Arbaz was polite and professional throughout the call. A good experience thank you.
7 luglio 2026
Risposta di Equity Release Advice
Good morning,
Thank you for sharing your feedback.
We're delighted to hear that Arbaz was polite and professional throughout your conversation. We're pleased you had a positive experience while arranging to speak with an equity release adviser and we appreciate you taking the time to leave us a review.
Kind regards,
The Equity Release Advice Team
Risposta di Equity Release Advice
Hi Andy,
Thank you for leaving a 5-star review.
We're so pleased to hear you found our team friendly and pleasant. We really appreciate you taking the time to share your feedback.
Best regards,
The Equity Release Advice Team
Risposta di Equity Release Advice
Hi Dave,
Thank you for your kind words.
We're glad you had a positive experience with our team. We take pride in providing a friendly and professional service when helping customers take the first step towards speaking with an equity release adviser.
Best regards,
The Equity Release Advice Team
Efficient
Really fast , efficient first call . Arbaz was very polite and reassuring. Thank you
7 luglio 2026
Risposta di Equity Release Advice
Hi Dinah,
Thank you for your lovely review.
We're pleased to hear you found our team polite and approachable when handling your enquiry. Providing a friendly and straightforward service is important to us and we appreciate your feedback.
All the best,
The Equity Release Advice Team
Very friendly and listened to what I…
Very friendly and listened to what I had to ask and gave me answers as best as he could .
7 luglio 2026
Risposta di Equity Release Advice
Hi Karen,
We're delighted to hear you found our team friendly and that your questions were handled with care. We strive to provide a helpful and professional introduction service and we're pleased you had a positive experience.
Many thanks,
The Equity Release Advice Team
You gave me appointment for someone to…
You gave me appointment for someone to call me 3pm today still waiting nobody call
2 luglio 2026
Risposta di Equity Release Advice
Hi Mr Ajibike,
Thank you for letting us know. We're sorry to hear you didn't receive the expected call from the adviser.
We understand how frustrating that must have been and we're looking into what happened. We'll be in touch as soon as we can today to help get this resolved.
The Equity Release Advice Team
I received a very quick response which…
I received a very quick response which was very helpful.
I was given very clear information and a consultancy appointment booked for next week. Fantastic. Thank you.
3 luglio 2026
Risposta di Equity Release Advice
Hi Samantha,
Thank you for taking the time to leave us a review.
We're pleased to hear you found the process quick and the information clear. We aim to make arranging an appointment with an adviser as simple and straightforward as possible, so it's great to know this was reflected in your experience.
Best wishes,
The Equity Release Advice Team
Risposta di Equity Release Advice
Hi Kerry,
Thank you for your review. We're glad to hear the communication felt good throughout.
This is exactly the standard we aim to deliver when supporting customers and arranging introductions to an adviser.
Many thanks,
The Equity Release Advice Team
The initial call was really…
The initial call was really straightforward super friendly and polite
I was called back immediately after the initial enquiry. The person Arbaz was great
1 luglio 2026
Risposta di Equity Release Advice
Hi Samantha,
Thank you for such a lovely review. It's great to hear everything felt friendly and straightforward and that your enquiry was handled promptly.
We're pleased this was your experience.
Best wishes,
The Equity Release Advice Team
The gentleman I spoke to was extremely…
The gentleman I spoke to was extremely pleasant and helpful and put me at ease
1 luglio 2026
Risposta di Equity Release Advice
Hi Doreen,
Thank you for your review. It's great to hear the conversation felt pleasant and put you at ease.
We're delighted you had a positive experience.
Many thanks,
The Equity Release Advice Team
Great customer service
29 giugno 2026
Risposta di Equity Release Advice
Hi Neil,
Thank you for your review. We're glad to hear you received great customer service.
Best wishes,
The Equity Release Advice Team
I spoke with a very personable and…
I spoke with a very personable and professional caller who was very clear and answered any questions I had.
29 giugno 2026
Risposta di Equity Release Advice
Hi Vicki,
Thank you for your review. It's great to hear the call felt personable and professional and that all your questions were answered clearly.
We're delighted you had a positive experience.
Many thanks,
The Equity Release Advice Team
The man I spoke to was very helpful and…
The man I spoke to was very helpful and gave me good advice
29 giugno 2026
Risposta di Equity Release Advice
Hi Lesley,
Thank you for taking the time to leave a review. We're glad to hear you found the conversation helpful.
We're pleased you had a positive experience.
Best wishes,
The Equity Release Advice Team
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