Extremely slow shipping, waited weeks until delivered and eventually when they did arrive it does not work. I purchased the slightly more expensive version with the solar and remote control, but the b... Leggi di più
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maart 2026 besteld: 4x campinglamp inclusief 1 gratis draaitasje/case -- de 4 lampen werden rond de aangegeven tijd bezorgd. Product is als omschreven en voldoet aan alle verwachtingen. Blij... Leggi di più
We took this camping lamp on several trips over the summer and used it a lot and it worked without fault every time. It gave us bright light in the tent and around the campsite, and the different mode... Leggi di più
All aspects of this transaction met my high standards, which makes me a happy camper, just about to buy number 2.
3,5
Nella media
25 recensioni
Non risultano inviti alla recensione recenti
Questa azienda non ha mandato inviti ai suoi clienti di recente, quindi le recensioni potrebbero non essere rappresentative
Ha risposto al 62% delle recensioni negative ricevute
Solitamente risponde entro 1 mese
Come questa azienda usa Trustpilot
Scopri come vengono raccolte, valutate e moderate le loro recensioni e valutazioni.
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Extremely slow shipping
Extremely slow shipping, waited weeks until delivered and eventually when they did arrive it does not work. I purchased the slightly more expensive version with the solar and remote control, but the battery will not charge. The light will only come on while the USB is plugged into a power supply but once removed the light will not work and no matter what I do it will not light up. After emailing several times to equipery i’ve about given up trying to get a replacement or a refund because it’s absolutely no response from this support. If you are looking for a light similar to this please save your money buy a different brand and buy it for a reputable retailer like Amazon and use PayPal and not a debit card. and then this way you will be able to return it if you have any problems and won’t be out of pocket. as for the item I received it’s worthless doesn’t work with no response from customer service so save your money.
26 giugno 2026
Non scritta su invito
Risposta di Equipery
Hi Matthew,
We're sorry to hear that you're disappointed with your experience.
We would like to clarify that your first email was received only one business day before this review was posted, just before the weekend. Unfortunately, our support team had not yet had a reasonable opportunity to review and respond to your inquiry.
We always stand behind our products and are committed to resolving genuine issues. If your lantern is faulty, simply send us a short video demonstrating the problem. Once verified, we'll gladly offer either a free replacement or a full refund, depending on your preference. We also frequently include complimentary gifts as a goodwill gesture for customers who experience genuine product issues.
We'd appreciate the opportunity to resolve this matter directly and hope you'll update your review once we've had the chance to assist you.
Kind regards,
Equipery Support Team
All aspects of this transaction met my…
All aspects of this transaction met my high standards, which makes me a happy camper, just about to buy number 2.
11 giugno 2025
Non scritta su invito
Good rechargeable lights
Good rechargeable lights, look forward to the solar ones.
23 giugno 2025
Non scritta su invito
Excellent
Great company to work with, very responsive to emails and very good customer service.
19 maggio 2026
Non scritta su invito
Order was quick and on timeReally good…
Order was quick and on timeReally good light for camping etc,had these up inside the tent,
1 maggio 2026
Non scritta su invito
Longer delivery time than expected
Longer delivery time than expected
27 novembre 2025
Non scritta su invito
Brilliant product and real value for money👍
I have a few of these now and really can’t fault them, really looking forward to upgrading to the Solar version next👍
2 marzo 2026
Non scritta su invito
Great camp light
Great camp light, bought for F1 GrandPrix camping
18 marzo 2026
Non scritta su invito
Great product !
18 maggio 2026
Non scritta su invito
Superb will deffo be buying again very…
Superb will deffo be buying again very happy with my purchase
18 maggio 2026
Non scritta su invito
Ordered two lights and carry cases
Ordered two lights and carry cases, not received anything within the 4-7 business days as stated. I’ve emailed them numerous times and just been ignored.
Seems like a scam
6 maggio 2026
Non scritta su invito
Ordered camping light
Ordered camping light, still haven't received it. Contacted via email, still waiting for reply
16 aprile 2026
Non scritta su invito
Risposta di Equipery
Hi Steve,
Your parcel was delivered with a slight delay. We apologise that we informed you late, but due to a high volume of messages, our response time was unfortunately longer than usual.
However, during this time, you accused our business of being a scam in several places and left negative comments about us publicly. You also said that you would remove the misleading review once the situation was clarified, but unfortunately this review is still here.
Your order was shipped and delivered. The tracking number is here and can be checked directly:
https://t.17track.net/en#nums=WNBAA0454497754YQ3
This review does not reflect the actual situation, as the order was not ignored or lost — it was simply delayed.
Kind regards,
Equipery
campinglamp van Equipery
maart 2026
besteld: 4x campinglamp inclusief 1 gratis draaitasje/case
--
de 4 lampen werden rond de aangegeven tijd bezorgd. Product is als omschreven en voldoet aan alle verwachtingen. Blij mee!
Maar helaas... de toegezegde gratis case voor 2 lampen was niet meegeleverd. Contact gezocht met Equipery en we kregen een sùper snelle reactie terug: excuses, de case zou direct worden nageleverd. En als compensatie voor het ongemak zou nog een extra case worden verzonden, zodat we 2 volledige set zouden hebben. Kijk, dat is nou nog eens meedenken met je klanten! Ook de 2 cases werden rond de aangegeven tijd bezorgd. Ook deze voldeden aan de verwachtingen.
We zijn onder de indruk van de reactiesnelheid en de servicegerichtheid van Equipery. Gaan we zeker nog eens een bestelling plaatsen.
Anja
2 aprile 2026
Non scritta su invito
Ordered camp lights over 3 weeks ago
Ordered camp lights over 3 weeks ago. Nothing received. Tracking number not working. Emailed 2 days ago and no response. Starting to think I’ve been scammed.
15 marzo 2026
Non scritta su invito
Risposta di Equipery
Hi,
Your order was not a scam and it was not ignored. There was only a delay due to a high volume of orders and messages at the time.
We also replied to your first email the next day. Unfortunately, shortly after that, this review was posted before the delivery process was fully completed.
Your parcel is in transit and the tracking can be checked here:
https://t.17track.net/en#nums=MP0081474413
We understand that delays can be frustrating, but this review does not reflect the actual situation. Your order was shipped and can be followed through the tracking link above.
Kind regards,
Equipery
Either crooks or totally incompetent
I ordered a product from Equipery on 26December. I have not had any confirmation of order to date, despite sending them a request on 3 occasions. My bank confirms that they have taken payment for this product.
I would never again deal with this company.
2 gennaio 2026
Non scritta su invito
Risposta di Equipery
Hello Anthony,
We’re sorry to hear about your frustration and would like to clarify the situation.
Your order was placed on 26 December and dispatched the very next day (27 December). As stated clearly on our website, delivery takes 5–7 business days after dispatch, and your parcel is currently within the UK, expected to arrive within 1–2 business days.
The reason you did not receive order confirmation emails was due to a typographical error in the email address entered at checkout. Our system automatically sends confirmation and shipping emails for every order, and multiple emails were successfully sent — unfortunately to an incorrect address.
Once this was identified, we corrected the email immediately.
We always aim to provide transparent communication and timely delivery, and we’re confident your order will arrive shortly.
Kind regards,
Equipery Team
Received part of order after 3 weeks…
Received part of order after 3 weeks and still not delivered the two charge packs (for Christmas presents). Tracking comes up in Chinese so nothing reassuring there. I think I’ll avoid in future.
12 dicembre 2025
Non scritta su invito
Risposta di Equipery
Hi,
Thank you for your feedback, and we’re really sorry to hear about your experience — especially as the items were intended as Christmas gifts.
We’d genuinely like to resolve this for you as quickly as possible. Please contact us directly at info@equipery.com
with your order number so we can assist immediately.
If the missing charge packs are currently in stock, we can send them via our express shipping service. We offer guaranteed delivery within 1–3 business days, and we are confident this will arrive well before Christmas.
We truly apologise for the inconvenience caused during this busy holiday period and appreciate you bringing this to our attention. We look forward to resolving this for you promptly.
Kind regards,
Equipery Support
The perfect lamp for our trips!
We took this camping lamp on several trips over the summer and used it a lot and it worked without fault every time. It gave us bright light in the tent and around the campsite, and the different modes were great for both practical use and creating a cosy evening atmosphere. Charging with usb-c was so easy, and the battery lasted a long time after a full charge. I even used the power bank feature to charge my phone, which was very handy. The lamp is lightweight, waterproof, and arrived quickly. A really reliable piece of kit that made our summer camping so much easier! I only wish it had a strap so it could also be used as a headlight.
24 agosto 2025
Non scritta su invito
The item arrived quickly and exceeded…
The item arrived quickly and exceeded my expectations. It looks very high quality. I even bought more to gift to my family and friends.
1 agosto 2025
Non scritta su invito
Leuk product, goede levering.
Netjes op tijd geleverd.
Product was zoals de omschrijving.
Heb ook een tweede bestelling geplaatst en ontvangen.
9 giugno 2025
Non scritta su invito
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