Ordered 2 pens, paid for next day delivery £5.50 shipping. Total £31.50 but havn't received them yet. Did online tracking but had automated message saying order awaiting fulfillment. Emailed to ask ab... Leggi di più
Anche se non controlliamo le affermazioni specifiche, trattandosi di opinioni personali, etichettiamo le recensioni come “Verificate” quando riusciamo a confermare che c'è stata un'interazione commerciale effettiva. Leggi di più
Per proteggere l'integrità della piattaforma, ogni recensione presente sul sito, verificata o meno, viene monitorata dai nostri sistemi automatici 24 ore su 24. Questa tecnologia è progettata per individuare e rimuovere i contenuti che non rispettano le nostre regole, come le recensioni non basate su esperienze autentiche Siamo consapevoli che potremmo non riuscire a cogliere proprio tutto, quindi puoi segnalarci qualsiasi cosa pensi che ci sia sfuggita. Leggi di più
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It was definetly worth the wait considering that it was an international order. I ordered a gift box, salt lamp and a crystal cleansing set all turned out beautiful! The staff were also very helpful,... Leggi di più
I ordered in July 25, for some reason I am being asked to review in Aug 26. My experience was dreadful. Took ages for the crystal to come , poor communication. Took a long time to respond to queri... Leggi di più
Bought a large Himalayan salt lamp. Beautiful lamp, the plug unfortunately was broken in transit but a replacement was sent out the next day. I communicated with Megan throughout my transaction who I... Leggi di più
Dettagli dell'azienda
Scritti dall'azienda
Endless Guidance offers premium one of a kind crystals, a huge collection of small and unique crystal gift ideas & spiritual decor!
Informazioni di contatto
Regno Unito
- info@endlessguidance.com
- endlessguidance.com
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Wonderful crystal
Wonderful crystal, fast delivery and very friendly customer service
Have not yet received
Still haven’t received my goods
First time, One time purchase
Edited review- My order took a long time to arrive. I was sent a review request before my order had been shipped. This prompted contact from the shipper who then informed me there was a stock issue. It would have been a better customer experience to have known this, instead of being left to wonder if this was an online scam.
When I eventually received the item, it had a slight chip between the adjoining crystals (chakra moon).
Overall, the customer service would be better with improved communication and a quality check prior to shipping. Unfortunately, this experience hasn’t filled me with confidence to place an order again. I do however wish Endless Guidance success with their business.
My bracelet
Helpful customer service and resolved my concern about delivery as I had forgotten it was a busy bank holiday and that is why it hadn't arrived earlier.
Beautiful bracelet will order again from here :) thank you
Bullet crystal. Absolutely Beautiful
Should state that they come with chains as bought one elsewhere that I didn't need
Slight delay on a recent order however…
Slight delay on a recent order however quick response to query to apologise...recent product order came quiclky & lovely product.
Initially disappointed with delivery but after contacting EG it has been sorted.
Ordered 2 pens, paid for next day delivery £5.50 shipping. Total £31.50 but havn't received them yet. Did online tracking but had automated message saying order awaiting fulfillment. Emailed to ask about delivery date but no reply. However, I did have a very nice reply via Facebook messenger with an apology. It appears the bank holiday caused a back log and I have been assured my order is on it's way tomorrow.
I expected more
I was quite disappointed with the presentation pack as it didn’t in any way resemble the picture I bought the set from. The box is very flimsy, stuffed with shredded paper and the crystals, whilst protected in bubble wrap were loose. I was also expecting a card that describes the qualities of the crystals I have bought but that isn’t included either. As this is a present I have had to buy a presentation case and create a description of contents.
So, whilst the crystals are fine, their presentation leaves a lot to be desired.
Excellent delivery time and arrived in…
Excellent delivery time and arrived in perfect condition. Will use again
The parcel took longer than i…
The parcel took longer than i anticipated.
The items were lovely, but not as big as i had hoped.
One item was broken (glass candle) i guess in transit, so could be packed with a bit more bubble wrap maybe ?
this was the reasoning for not giving 5 stars.
Lovely crystal
Lovely crystal, well packed safely & delivered quickly! Excellent! Thank you!
Lovely crystals
I ordered a clear quartz cluster, a clear quartz 6cm crystal point and a Crown mandala suncatcher. 2 of the 3 products I ordered were as expected and the prices very reasonable, apart from the mini suncatcher, if it was slightly bigger it would've been worth £8.99. Delivery was as expected. The suncatcher was meant to come with a swing tag providing information about the Crown Chakra, but it didn't. Not a big deal as I know but would've been interesting to see what is written. It would've been nice to have something long to hang the suncatcher from.
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