Emg Motor Group Recensioni 

394
•
TrustScore 4.5 su 5

4,4

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Valutata 5 stelle su 5

great experience in buying a used KIA EV3 from this dealership. The salesperson who looked after us (Cameron Bailey) was very knowledgeable, efficient, friendly and helpful. We were happy with the tra... Leggi di più

Valutata 5 stelle su 5

Just bought a Polestar 2 from EMG Kings Lynn. It was refreshing to deal with a highly professional company that offered all the support and assistance required without the pressure normally expected w... Leggi di più

L'azienda ha risposto

Valutata 5 stelle su 5

EMG staff were helpful from the initial enquiry right through to delivery and sorting the paperwork. Everything was explained clearly and thoroughly with no pressure to buy the vehicle or the optiona... Leggi di più

Valutata 1 stelle su 5

I bought Nissan Qashqai on 13 May 2025 and salesperson & two managers accused us of dishonesty about our P/X which upset us a lot. Later we found many scratches on the car's wheels. Between three man... Leggi di più

L'azienda ha risposto

Dettagli dell'azienda

  1. Veicoli e trasporti

Scritti dall'azienda

The home of @Kia, @Mazda, @Nissan & @Mitsubishi. Franchised Service Centre for teh above and #Citroen, #Hyundai, #Fiat & #Ford


Informazioni di contatto

4,4

Eccellente

TrustScore 4.5 su 5

394 recensioni

5 stelle
4 stelle
3 stelle
2 stelle
1 stella

Non risultano inviti alla recensione recenti

Questa azienda non ha mandato inviti ai suoi clienti di recente, quindi le recensioni potrebbero non essere rappresentative

Ha risposto al 76% delle recensioni negative ricevute

Solitamente risponde entro 1 settimana

Come questa azienda usa Trustpilot

Scopri come vengono raccolte, valutate e moderate le loro recensioni e valutazioni.

4,4

Tutte le recensioni

(394)

115 recensioni negli ultimi 12 mesi

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Su Trustpilot, le aziende non possono offrire incentivi o pagare per nascondere le recensioni. Le recensioni sono le opinioni dei singoli utenti e non di Trustpilot. Leggi di più

Valutata 5 stelle su 5

Paul at EMG was very helpful

Paul at EMG was very helpful. Very satisfied with the car so far. Overall a very professional feeling service

4 aprile 2025
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Risposta di Emg Motor Group

Matt Wilson, thank you so much for the positive review! Please let us know if there is anything else we can do for you; we are more than happy to help! Thank you, and have a fantastic day!

Valutata 1 stelle su 5

I booked car pick up deliver…

I booked a car pick up deliver for MOT a month a head and they called me that they dont do it, i need to take it there, then they told me i need to book 2 month ahead, whereas their system was clearly allowed multiple dates even earlier. So either I was lied to or they have a very misleading bad booking system.

12 aprile 2025
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Risposta di Emg Motor Group

David, thank you for taking the time to leave us feedback about your experience with us. We would like to have a better understanding about your experience. Please reach out to us at customer.service@emgmotorgroup.com at your earliest convenience and we will do our best to resolve this with you. Thank you.

Valutata 5 stelle su 5

Excellent service and range of cars.

I purchased a Land Rover Discovery Sport from EMG Duxford and I am very pleased with my purchase. I would highly recommend you purchase your next car here.

30 marzo 2025
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Risposta di Emg Motor Group

Hi Lily Collins, thank you for taking the time to leave a review for us at EMG Duxford. We're pleased to have met your expectations! Please don't hesitate to reach out if there's anything additional we can do for you. Thank you, and have a fantastic day!

Valutata 5 stelle su 5

Fantastic customer service

Fantastic customer service from all the team. Thank you Kieran and Julia for being so attentive and helping me get through a stressful time and get a new car on the road quickly.

29 marzo 2025
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Risposta di Emg Motor Group

Rachael, Thank you so much for the positive review! Please don't hesitate to reach out to us should you need any assistance in the future. Thank you and have a great day!

Valutata 5 stelle su 5

This is what good looks like - Thanks EMG Bury St Edmunds

We had the pleasure of purchasing a Renault Captur from EMG at Bury St Edmunds. Having dealt with many car dealerships over the years we were extremely impressed by the overall approach, professionalism and the way the purchase process made us feel comfortable, not rushed and fully informed at all times. Paul and Alan even arranged for heated seats to be retrofitted to the vehicle upon request. EMG took care of any minor blemishes we had noticed on the car, serviced it and basically delivered in all areas. This is what good looks like in car sales ! !

1 aprile 2025
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Risposta di Emg Motor Group

Thank you so much for your kind review Mr Kaszycki! We are so happy to hear that Paul & Alan were able to provide you with excellent service. We strive to ensure that all our customers receive the best possible service. Thank you again for your positive review!

Valutata 5 stelle su 5

Highly recommend. Very happy …

Every member of staff friendly smart and helpfull lots of communication and Matt sent a very very detailed vid of the car before we drove a long diatance to view it
Shame we dont live close by as would use here for servicing are gorgeous new car we purchased.
Highly recommend....

22 marzo 2025
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Risposta di Emg Motor Group

Thank you so much for your review Kazzy! We strive to ensure that all our customers receive the best possible service. Thank you again for your positive review!

Valutata 5 stelle su 5

I'd recommend EMG Ipswich to a friend…

I'd recommend EMG Ipswich to a friend because they were polite informative helpful and Jack really came through on my tight deadlines. Amazing customer service from this man.

28 marzo 2025
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Risposta di Emg Motor Group

Thank you so much for your review Chris! We strive to ensure that all our customers receive the best possible service. Thank you again for your positive review!

Valutata 5 stelle su 5

Very helpful and friendly staff…

Very helpful and friendly staff brilliant experience

30 marzo 2025
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Risposta di Emg Motor Group

Thank you so much for your review John! We strive to ensure that all our customers receive the best possible service. Thank you again for your positive review!

Valutata 5 stelle su 5

Very Good All Around!

Really enjoyed my experience at EMG Haverhill. The car was excellent and well presented, the site of the dealer was clean and welcoming and easy to park at. My purchase was handled by Nicky was who friendly, professional and courteous throughout. Would happily use again to purchase a car in the future if required.

22 marzo 2025
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Risposta di Emg Motor Group

Thank you so much for your kind review Matt! We are so happy to hear that Nicky was able to provide you with excellent service. We strive to ensure that all our customers receive the best possible service. Thank you again for your positive review!

Valutata 4 stelle su 5

Bought a used car from EMG Cambr

I would just like to thank Chris Humphrey’s for the great service he provided when buying my used Mazda from his garage. He was very polite, professional and sorted out any concerns I had. When collecting my car, it was a great experience, plus love my new car .

16 marzo 2025
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Risposta di Emg Motor Group

Thank you so much for your kind review Lisa! We are so happy to hear that Chris was able to provide you with excellent service. We strive to ensure that all our customers receive the best possible service. Thank you again for your positive review!

Valutata 5 stelle su 5

Wonderful experience with EMG Kings Lynn

Dealing with EMG Kings Lynn to source a used car was a problem free and most enjoyable experience. Credit for that has to go fully to the sales contact - Jamie. His approach from first contact, through to the point I drove away in the vehicle was exemplary - clearly someone that has been in the trade a long time and knows the right way to deal with prospective customers. Although I was looking to purchase a vehicle that had been traded in and was not one of the EMG franchise makes, his knowledge of the vehicle was spot on and it was clear he appreciated the reasons for my interest in that specific car, and made me confident it would be presented to me in the best possible condition, at time of collection. That proved to be the case, with there being clear investment by EMG in addressing a minor bodywork defect, the wheels, and overall the cleanliness of bodywork and interior. I was left with the feeling they had gone above and beyond what many dealers would do for a used vehicle, and that, combined with the experience of dealing with Jamie, meant I drove away an extremely happy customer!

22 marzo 2025
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Risposta di Emg Motor Group

Thank you so much for your kind review Andy! We are so happy to hear that Jamie was able to provide you with excellent service. We strive to ensure that all our customers receive the best possible service. Thank you again for your positive review!

Valutata 5 stelle su 5

Great dealership

Saw the car on Autotrader and went from there, every member of staff was polite, helpful and knowledgeable no pushy salespeople. Easy to do business with and car is great, would highly recommend.

19 marzo 2025
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Risposta di Emg Motor Group

Thank you so much for your review! We strive to ensure that all our customers receive the best possible service. Thank you again for your positive review!

Valutata 5 stelle su 5

New Car

We picked our car up last week from EMG in Boston. The car was prepared immaculately and we couldn't be more pleased. Thankyou to everyone involved.

Phil and Rita Peak

18 marzo 2025
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Risposta di Emg Motor Group

Thank you so much for your kind words Phil & Rita! We strive to ensure that all our customers receive the best possible service. Thank you again for your positive review!

Valutata 5 stelle su 5

Just pick up my new car Audi sq2…

Just pick up my new car Audi sq2 couldn’t be more happier with the service I received
Special thanks to Skaiste Peckyte who made us feel relaxed and comfortable from start to finish.Thanks Victoria

25 marzo 2025
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Risposta di Emg Motor Group

Thank you so much for your kind words Victoria! We are so happy to hear that Skaiste was able to provide you with excellent service. We strive to ensure that all our customers receive the best possible service. Thank you again for your positive review!

Valutata 5 stelle su 5

I sold my car to EMG Motor Group (David…

I sold my car to EMG Motor Group (David Baldwin). Immediately after the online auction I received a call from David. He was prompt and professional with communication all along . The car was collected as arranged and the money paid without any delay. The ownership transfer was done by David immediately. I must also mention his colleague, Rupert who collected the car is a thorough gentleman---polite and professional. Overall very pleased.

24 marzo 2025
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Risposta di Emg Motor Group

Thank you so much for your review Shoaib! We strive to ensure that all our customers receive the best possible service. Thank you again for your positive review!

Valutata 5 stelle su 5

Ely Branch

Can only speak as I find. Found a car online 170 miles away from me. Contacted Ely Kia branch and my queries and purchase were handled very efficiently by Michael de Quidt. I was impressed by not only the car but the service I received. You can't be sure of a car until you've driven it, a local test drive tells you very little. I took the scenic route home using all types of road. 170 miles later, I'm delighted. Thanks EMG and especially Michael.

21 marzo 2025
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Risposta di Emg Motor Group

Thank you so much for your kind words Alan! We are so happy to hear that Michael was able to provide you with excellent service. We strive to ensure that all our customers receive the best possible service. Thank you again for your positive review!

Valutata 5 stelle su 5

Great experience from start to driving away

After spotting the car online to driving couple of hours from us the car was completely as described couple of little marks to make it perfect which they sorted out fantastically great team to deal with would not hesitate to drive out to them in the future when I am looking for another car cannot fault them from start to finish thank-you to Jamie Worman.

14 marzo 2025
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Risposta di Emg Motor Group

Thank you so much for your kind words Mr Heritage! We are so happy to hear that Jamie was able to provide you with excellent service. We strive to ensure that all our customers receive the best possible service. Thank you again for your positive review!

Valutata 5 stelle su 5

Great experience at Kia Cambridge

Great experience at Kia Cambridge. We were dealt with by Ian Stackman and he was extremely helpful and knowledgeable. Provided us with any information requested but wasn't pushy and left us to make a decision in our own time about purchasing the car. All went very smoothly with purchasing the car and Ian has been very helpful with any after sales queries. A positive experience all round.

15 marzo 2025
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Risposta di Emg Motor Group

Thank you so much for your kind words Sharon! We are so happy to hear that Ian was able to provide you with excellent service. We strive to ensure that all our customers receive the best possible service. Thank you again for your positive review!

Valutata 5 stelle su 5

Spotted the vehicle I wanted online and…

Spotted the vehicle I wanted online and made a telephone call and was quickly able to speak to a sales person. I visited next day, tool a test drive and agreed a purchase. Efficient process, no bull shit and a deal which I regard as very satisfactory.

4 marzo 2025
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Risposta di Emg Motor Group

Thank you so much for your kind words David! We are so happy to hear that our sales team were able to provide you with excellent service. We strive to ensure that all our customers receive the best possible service. Thank you again for your positive review!

Valutata 5 stelle su 5

Purchased a used car from EMG 28 Feb…

Purchased a used car from EMG 28 Feb 25, the salesman Paul was great, very friendly, really helpful and not at all pushy. I had 2 cars I wanted to look at, but settled on the first one I'd seen, very clean and tidy. Paul said he'd keep in touch, which he has. Overall a good experience!

28 febbraio 2025
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Risposta di Emg Motor Group

Thank you so much for your kind words Jacks! We are so happy to hear that Paul was able to provide you with excellent service. We strive to ensure that all our customers receive the best possible service. Thank you again for your positive review!

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