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Scopri cosa dicono le persone

Valutata 1 stelle su 5

2026 every video chat a guy masturbating, tried for 30 mins, trauma for life... one girl in underwear, but not the one u want, skipped me immediately, trash of an app, text chat didn't connect for 10... Leggi di più

L'azienda ha risposto

Valutata 5 stelle su 5

Emerald has honestly changed the way I look at online connections. What started as casual chats has turned into building real friendships, and that’s something I didn’t think I would find here. It’s m... Leggi di più

L'azienda ha risposto

Valutata 5 stelle su 5

The user interface for the site is amazing, compared to many other random chat sites. A clear effort has been made to enhance user experience. Also it functions extremely well, with connectivity a... Leggi di più

L'azienda ha risposto

Valutata 5 stelle su 5

I've had some fun experiences on Emerald Chat, but it can be hit or miss. Sometimes you chat with awesome people, and other times it's not so great. The video chat quality is usually good, and the use... Leggi di più


Informazioni di contatto

3,8

Molto buono

TrustScore 4 su 5

63 recensioni

5 stelle
4 stelle
3 stelle
2 stelle
1 stella

Ha risposto al 100% delle recensioni negative ricevute

Solitamente risponde entro 24 ore

Come questa azienda usa Trustpilot

Scopri come vengono raccolte, valutate e moderate le loro recensioni e valutazioni.

Su Trustpilot, le aziende non possono offrire incentivi o pagare per nascondere le recensioni. Le recensioni sono le opinioni dei singoli utenti e non di Trustpilot. Leggi di più

Valutata 4 stelle su 5

Its good

I like the idia meet new people online, also is good the reputacion. You can call, chat or grup chat thats cool. But whats bad is when you call or chat 1on1 sometime it give some autoskip and give you random person

31 ottobre 2024
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Risposta di Emerald Co

Thank you for your review. Really happy to hear about the parts that you like. For the skip/auto-skip, we will think about ways to improve that experience so that you find those cases much less often.

Valutata 3 stelle su 5

Y a plein de trucs qui manquent

Y a plein de trucs qui manquent : par exemple on ne peut pas appeler un ami en appel vidéo. Il n'y a que le message qui fonctionne. En plus de ça y a même pas un bouton "back"
À part ça c'est un merveilleux site au prix bas 👍🏾

20 settembre 2024
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Risposta di Emerald Co

Merci pour votre avis. Nous travaillons à corriger et à ajouter de nouvelles fonctionnalités bientôt.

Valutata 5 stelle su 5

Great experience

The user interface for the site is amazing, compared to many other random chat sites. A clear effort has been made to enhance user experience. Also it functions extremely well, with connectivity and barely any lagging.

From a customer service side, I find that the agents (particularly Michelle) is very helpful in resolving any issues.

I just hope it gets more users as it's clearly the best random video chat site out there.

5 agosto 2024
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Risposta di Emerald Co

Thank you so much for your review Patrick! We are delighted that you enjoy Emerald Chat, and are working hard to continue to improve everyday. :)

Valutata 5 stelle su 5

I was pleasantly surprised and grateful…

I was pleasantly surprised and grateful to the team on Emerald Chat, especially the agent called Michelle, when I came up against a problem . They did not solve my problem which was my own fault but, boy, did they try to resolve it. Michelle was extremely helpful courteous and respectful throughout the time we spent trying to resolve the problem of my own making.
I am highly impressed with the agent Michelle and all the team. I would highly recommend the customer service team of Emerald chat as they surpassed my expectations. Keep up the great work Emerald Chat.
Tony

16 agosto 2024
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Valutata 5 stelle su 5

Great service and amazing support

Emerald chat is a great way to meet new people and spend some time when bored. The interface is very user friendly and there are a variety of people you can meet. But what really impressed me about Emerald chat is their amazing support team! I had to contact their support team for a billing issue and Michelle (thank you again!) not only handled my request in a timely manner but also checked with me multiple times during to process to update and reassure me! If every support agent is half as good and friendly as Michelle is, then I can confidently say that Emerald chat hit a gold mine with their hirings. Thank you again for all your help Michelle and the Emerald chat support team.

19 agosto 2024
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Risposta di Emerald Co

Thank you so much your your review Connor! Really happy that Michelle was able to help you so well. :) We hope that the work Michelle does and the work we put into improving Emerald Chat over time will delight you in the future even more so.

Valutata 1 stelle su 5

A chat site that doesn't work for chatting

I've tried many times now that some messages doesn't get sent. It makes it really hard to have a chat with someone, when many messages doesn't get sent. And it seems like they block messages with random words. You can't write words like "snap" or "insta", so it makes it even harder to move your conversation to a place that doesn't restrict or block messages.
This is a chat site that doesn't work well for chatting

10 agosto 2024
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Risposta di Emerald Co

Sorry to hear about your experience. For the messages that get blocked, those are done for safety and abuse prevention. Would like to get some more details from you about your experience with messages that are not sending. It sounds like your connection might be dropping due to plug-ins or other reasons. We can help solve that for you. Please email support@emeraldchat.com

Valutata 5 stelle su 5

It's a great site for meeting different…

It's a great site for meeting different people across different countries. I have talked to a lot of good strangers here, though some were not. You just need to be cautious since it's a common thing for sites and apps like this, but it's good that they have moderators. 

20 marzo 2024
Non scritta su invito
Valutata 5 stelle su 5

engage with strangers or friends from around the globe

This website has become my ultimate escape when boredom strikes, offering a delightful avenue to connect with strangers or friends worldwide. It's a platform where simplicity meets excitement, making every interaction a memorable experience. Whether seeking spontaneous conversations or rekindling friendships afar, this website has never failed to deliver endless fun and laughter. Highly recommended !!

22 aprile 2024
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Risposta di Emerald Co

Really happy to hear that you had a great experience!

Valutata 4 stelle su 5

Cannot login anymore

Support helped me out very Quick with my Problem. Thank you very much

20 aprile 2024
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Risposta di Emerald Co

Hello Chris, thank you for contacting us directly through the support address support@emeraldchat.com. Glad that we could help you! Thank you for enjoying our site.

Valutata 1 stelle su 5

Literally got a 1 day ban for nothing…

Literally got a 1 day ban for nothing (multiple spam attempts) while i was just chatting with random people. Also they offered me to pay 4 bucks to lift the ban immediatelly that means people that actually should be banned like pedos can just pay and do it again.

5 dicembre 2023
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Risposta di Emerald Co

Sorry to hear about your experience, you appear upset about being banned. We'd love for more details about this so that we can assist. The last part about paying to unban bad illegal activity is not realistic since reversing illegal bans is not possible.

Valutata 5 stelle su 5

Loving my experience with Emerald!

I'm enjoying it so far! Great interface, user-friendly and easy to use. The community guidelines are also very clear (make sure to read it!). Emerald Chat has become my go-to platform for connecting with people now that omegle is down.

24 novembre 2023
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Valutata 5 stelle su 5

Emerald is fun!

Currently, I'm using Emerald Chat and it has been fantastic so far! I read somewhere that they have been acquired and there are new developers working on the platform. I've met new friends from around the world, especially during COVID. Unlike other platforms, Emerald doesn't have annoying bots or endless recaptcha challenges. While there may always be people misusing the platform, I've never encountered any problems when reporting someone. The support team is very responsive, and the moderators are extremely helpful. I'm really glad that they have human moderators because in this AI-driven world, nothing beats the personal touch. Overall, I'm genuinely having a great time!

24 novembre 2023
Non scritta su invito
Valutata 5 stelle su 5

I've had some fun experiences on…

I've had some fun experiences on Emerald Chat, but it can be hit or miss. Sometimes you chat with awesome people, and other times it's not so great. The video chat quality is usually good, and the user interface is easy to navigate. Just be prepared for some interesting encounters!

19 settembre 2022
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