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Scopri cosa dicono le persone

Valutata 5 stelle su 5

First rate company with a five star service.I traveled from Aberdeen to Montrose yesterday unfortunately I left an article of clothing on the bus .After contacting ember they traced the article of clo... Leggi di più

Valutata 5 stelle su 5

I am regular user of Ember buses and I think everything about them is great. The buses are clean, comfortable & quiet. The drivers are generally very friendly & helpful so well done to the recruitment... Leggi di più

Valutata 1 stelle su 5

From day one EMBER was a nightmare to deal with. Everything went wrong. From updating companies house, submitting to HMRC.. Everything. Ember has costed my busines dearly in wastign outr time and acco... Leggi di più

L'azienda ha risposto

Valutata 5 stelle su 5

Been a customer for more than a year now. Can only say good things about Ember. I was looking for a straightforward all-in-one solution, rather than having to find an accountant and then pay extra for... Leggi di più

Dettagli dell'azienda

  1. Azienda di software per la contabilità
  2. Commercialista
  3. Società di servizi contabili
  4. Specialista fiscale
  5. Servizio di assistenza fiscale
  6. Software di assistenza fiscale

Scritti dall'azienda

Combining fresh tech with real people who care, Ember takes care of your accounting and tax at the cheapest price in the industry. If you work for yourself, we work for you.


Informazioni di contatto

4,5

Eccellente

TrustScore 4.5 su 5

293 recensioni

5 stelle
4 stelle
3 stelle
2 stelle
1 stella

Nessuna traccia di inviti alla recensione precedenti

Questa azienda non ha mandato inviti ai suoi clienti, quindi le recensioni potrebbero non essere rappresentative

Ha risposto al 50% delle recensioni negative ricevute

Solitamente risponde entro 24 ore

Come questa azienda usa Trustpilot

Scopri come vengono raccolte, valutate e moderate le loro recensioni e valutazioni.

4,5

Tutte le recensioni

(293)

7 recensioni negli ultimi 12 mesi

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Su Trustpilot, le aziende non possono offrire incentivi o pagare per nascondere le recensioni. Le recensioni sono le opinioni dei singoli utenti e non di Trustpilot. Leggi di più

Valutata 5 stelle su 5

The future of accounting!

The team at Ember have done an amazing job of registering my new limited company and holding my hand through the initial setup of my business. Their app is awesome and I love being able to get help from real, super friendly people through the integrated chat. I really think this is the future of accounting!

12 aprile 2022
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Risposta di Ember

Hi Adam! 👋

Congrats on your new business! 🎉 We're really excited to have you on board with us and it makes us happy to hear that you like using Ember! Thank you so much for your wonderful review. 😊

Thanks,
- The Ember Team 🚀

Valutata 5 stelle su 5

Great app for new business owners/freelancers

Takes a bit of time to get your head into if you have no prior experience with accounting/accounting software, but they have a great team that are usually pretty quick to respond with help.

12 aprile 2022
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Risposta di Ember

Hi Shane! 👋

Thank you for leaving us a review, we're happy to hear that you like our wonderful team! 😊

Hope you have a lovely week!
- The Ember Team 🚀

Valutata 5 stelle su 5

Easy to use software, easy to get help, nice bunch of people. Recommended

To quote a recent email from me to Steven at Ember...

"Well done mate, thx very much for doing it so quickly 👍👍👍
Diamond geezer 😉"

Easy to use software, easy to get help, nice bunch of people. Recommended.

10 aprile 2022
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Risposta di Ember

Hi Miko! 👋

We're really happy to hear that you're having a great experience with us, thank you for taking the time to leave us this wonderful review! 🎉

Hope you have a lovely week!
The Ember Team 🚀

Valutata 5 stelle su 5

Excellent customer support

This is the kind of quality of service one would be happy with. The guys are offering great support and the software is incredibly easy to use.

6 aprile 2022
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Risposta di Ember

Hi there! 👋

Thank you so much for leaving us a glowing review, we're really excited to have you on board with us! ✨

The Ember Team 🚀

Valutata 5 stelle su 5

Fantastic system and service

Fantastic system and service. Accountants available to help but the documents are clear and helpful in themselves. Each category for purchases has a clear explanation so it's much easier to categorise things yourself. Dashboard is clear in terms of balance, cash due in and cash due out.

28 marzo 2022
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Risposta di Ember

Hi Karina 👋

Thank you so much for your wonderful review, we're really glad to hear that you find us helpful! We always strive to make accounting accessible and clear to everyone! ⭐️

Hope you have a wonderful week,
The Ember Team 🚀

Valutata 5 stelle su 5

For years a family member has done my…

For years a family member has done my return, but due to illness was no longer available, so I needed an accountant FAST. Looking into Ember's reviews I decided to take the leap, but was very uncertain whether an online accountant could provide a proper service.
What can I say, other than they were BRILLIANT! I was dealing with Steven and Martin, who quickly resolved a problem that arose and their communication throughout was first class. I will be back next year.

18 marzo 2022
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Risposta di Ember

Hi Niland! 😊

Thank you so much for taking the time to leave us such a wonderful review, we really appreciate all the kind words – you're brilliant! Really glad that Steven and Martin were able to resolve your problem, they are great! ⭐️

Hope you have a wonderful weekend,
The Ember Team 🚀

Valutata 5 stelle su 5

Five Star Customer Experience and Services.

I'm a disabled person who finds the help and support at EMBER world class. No questions are two big or two small for the team, They are always available to deliver world class customer services to all of their customers.
Many thanks to you all.

18 marzo 2022
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Risposta di Ember

Hi 👋

Thank you so much for taking the time to leave us a review, we're really happy that you feel that way about our customer service. Excited to have you as a member! 😊

Hope you have a lovely weekend,
The Ember Team 🚀

Valutata 5 stelle su 5

Outstanding customer service

I was assisted by Cameron Finney with my accounts, and he was incredibly good and user friendly. Helped me not only with categorising my expenses for tax purposes, but also with navigating the Ember software interface. Will recommend to my colleagues as a very cost-effective solution.

11 marzo 2022
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Risposta di Ember

Hi Conor! 👋

Thank you so much for your lovely review, we're really happy to have you on board with us! ✨

We also think that Cam is awesome, we'll make sure to pass your comments on to him!

Hope you have a lovely weekend,

The Ember Team 🚀

Valutata 4 stelle su 5

Makes running your accounts easy!

I have used Ember for the last 6 months, while setting up and starting to run my Ltd company. I find the interface very intuitive and easy to use, there's lots of useful, accessible guidance, and the team are easy to get hold of and helpful with all kinds of tax/accounting queries. I particularly like the fact it seamlessly links my invoicing with my accounts, including telling me when I need to chase overdue payments! I like being part of a technology-focussed, growing and flexible offering -- there have been a couple of technology niggles especially lately the app hence the 4 star but these are generally sorted quickly and smoothly, and I think Ember will go far!

11 marzo 2022
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Valutata 5 stelle su 5

Self-Assessment Tax Problems; Solved.

Ember were just the panacea that I needed, for all my tax needs, at the time I needed it.
They were a true support and assistance when I didn't know what to do or who to turn to, regarding my Self-Assessment.
Their service was value for money, professional and relatively tailored to my needs.

1 marzo 2022
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Risposta di Ember

Hi Emmanuell!

Thank you so much for taking time to leave us a review, we're happy that we were able to help you with your Self-Assessment. Really excited to have you on board with us!

Warm wishes,
The Ember Team 😊

Valutata 5 stelle su 5

I'm loving it so far

I'm loving it so far, I love the interactive feature. It's not all automatic so you get to still have some control and input. But once these are set up, it pretty much runs it for you. I'm happy with it.

28 febbraio 2022
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Risposta di Ember

Hi there 👋

We're really glad to hear that you're happy using Ember! Thank you so much for taking time to leave us a review, we truly appreciate it!

Warm wishes,
The Ember Team

Valutata 5 stelle su 5

Really helpful!

28 febbraio 2022
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Risposta di Ember

Hi Jake,

Thank you for taking time to leave us a review, we really appreciate it!

Hope you have a lovely rest of the week,
The Ember Team

Valutata 5 stelle su 5

Best Accounting Software In The UK BY FAR

I started using Ember after I had tried everything else. Quick books, Xero and others....

They are fine... But Ember - IS IN A DIFFERENT LEAGUE

Support: 10/10 - you get answers on the same day from qualified accountants. They advise you, and don't give wishy washy BS answers. They are there to help and you can have 1-1 calls almost any time you want to. I love it as someone who dislikes the whole accountancy part of business. I like front end, sales, marketing etc.

App: 10/10 - Functionality is on point. It does EVERYTHING you could want it to and more. But guess what, it's EASY TO USE. You don't have to be a tech wiz or have an accounting background to use this.

Honestly, if you've been using other softwares like quickbooks, xero or whatever. Cancel with them right now, sign up with Ember, and you'll never look back, believe me 😎

If you're still reading this, why haven't you gone to ember to sign up yet? 👀

28 febbraio 2022
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Risposta di Ember

Hi Harlan,

Thank you so much for your kind words, we're really happy to hear that you're enjoying using Ember!

Have a lovely day,
The Ember Team

Valutata 5 stelle su 5

Good hybrid between DIY and full service accountant

Ember is a relatively new platform so I was nervous when moving from my traditional accountant. However it's been very smooth to get up and running. The platform is really easy to use, far better than my old accountants spreadsheets! The open banking integration is genius and saves loads of time. The odd hiccup has been resolved quickly, and that's what has impressed me the most. Ember are VERY responsive on the in platform messaging system, typically within a few minutes an accountant has answered.
In the past I felt I was paying my accountant to do lots of basic admin that could do myself - all I really need them for is the specialist accounting advice. I think Ember meets that needs very well, letting me save money by simplifying the admin, but a real accountant still being there if I need them.

28 febbraio 2022
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Risposta di Ember

Hi Chris!

We're really happy to hear that you feel this way about us. We take pride in our quick response rates, so it makes us really glad to hear that you agree!

Thank you so much for taking time to leave us this wonderful review, we really appreciate it! We're excited to have you on board with us!

Have a lovely week,
The Ember Team 😊

Valutata 5 stelle su 5

Ember is life-changing!

Ember is life-changing!! As a sole trader I've struggled with accounting and tax deadlines and compliance but Ember makes it so simple, there is always someone to fire questions at and I feel like I really understand the numbers for the first time. I would 100% recommend

25 febbraio 2022
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Risposta di Ember

Hi Ashleigh 👋

We're really glad that we can help make everything less complicated and that you're having a great experience! Thank you so much for taking time to leave us a review and for recommending us ~

Hope you have a wonderful day! 🚀

Warm wishes,
The Ember Team (Cece)

Valutata 5 stelle su 5

Really fab tool for entrepreneurs like…

Really fab tool for entrepreneurs like me. Simple, automated and improving as time goes by. The human-support element is a really good addition to just the accounting bit.

24 febbraio 2022
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Risposta di Ember

Hi Ruben! 👋

Thank you so much for taking time to leave us a review, we're glad that you feel this way about Ember!

Hope you have a lovely day,

The Ember Team (Cece)

Valutata 4 stelle su 5

They definitely do what it says on the…

They definitely do what it says on the tin and it is all online and efficient.

24 febbraio 2022
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Risposta di Ember

Hi Matthew,

Really happy to hear that you find us efficient, thank you for taking time to leave us a review!

Is there anything we can do to make sure that you're 100% satisfied with us? We're happy to offer you a call with Steve, who is one of our lovely accountants!

Please reach out to us through the chat option on our website and we'd be more than happy to set up a call for you.

Warm wishes,
The Ember Team

Valutata 5 stelle su 5

Product has very literally saved me time and money…

Product has very literally saved me time and money. The team have been super responsive / helpful in any issues I've had and have excellent customer service. Would and have recommended this product to my friends.

24 febbraio 2022
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Risposta di Ember

Hi Thomas 👋

We're really happy to hear that! Thank you for taking time to review us.

Hope you have a lovely day,

The Ember Team (Cece)

Valutata 5 stelle su 5

All inclusive accounting service where…

All inclusive accounting service where you get things done on time and great support provided by the Ember Team.

24 febbraio 2022
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Risposta di Ember

Hi Dinesharan,

It's wonderful to hear that you're having a great experience with us. Thank you so much for taking time to leave us this lovely review!

Warm wishes,
The Ember Team (Cece)

Valutata 5 stelle su 5

The team at ember is always there to help

The team at ember is always there to help and deal with any questions I have quickly and honestly. With ember my bookkeeping is easy.

23 febbraio 2022
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Risposta di Ember

Hi Code,

We pride ourselves in our quick responses so it's wonderful to hear that you feel the same way! Thank you so much for taking time to leave a review.

Warm wishes,
The Ember Team (Cece – Social Media Manager)

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