I don’t typically call, but Jenina was absolutely amazing. She was attentive, patient, and truly listened to everything I had to say. She addressed each of my requests one by one and ensured they wer... Leggi di più
L'azienda ha risposto
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Scopri cosa dicono le persone
My son has an resp, he is 21. We just found out that my son a university student owes over 4000 from CRA.We called Embark - on hold for over 30 mins - no answer - tried online - the person i was chatt... Leggi di più
L'azienda ha risposto
I had many concerns regarding embark products. Erika help me out to make the best decision and answer all my doubts. I am excited to see my kids grow and focus on their studies.
L'azienda ha risposto
Customer service was really helpful and patient with all my questions, they also showed me how to navigate my online account. I will 100% recommend.
L'azienda ha risposto
Dettagli dell'azienda
Scritti dall'azienda
Embark is Canada’s education savings and planning company. We aim to empower families and students, giving them the tools, technology and advice they need to navigate their post-secondary journey and build a registered education savings plan that's right for them. With over $6.4 billion in assets under management, the company manages over 600,000 RESPs for Canadians nationwide and is expected to help approximately 116,000 students through post-secondary school this year.
Informazioni di contatto
50 Burnhamthorpe Road West, Suite 1000, L5B 4A5, Mississauga, Canada
- 1-800-363-7377
- contact@embark.ca
- embark.ca
3,9
Molto buono
508 recensioni
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Complete & utter incompetence
Complete & utter incompetence.
Please avoid this company at all costs.
I am not able to review my daughter’s annual statement because we now live outside Canada. Ridiculous. Have you never dealt with customers moving from Canada.
And the customer service. Complete embarrassment. You really need to start from scratch.
3 luglio 2025
Non scritta su invito
Risposta di Embark
Hello Gillian, thank you for expressing your concerns. Embark Student Corp takes customer satisfaction seriously and we are glad to hear from you. Someone from our Customer Care department will be reaching out to you.
Erika Quiroz did a fantastic job in…
Erika Quiroz did a fantastic job in making sure, I understand the plan and it the best one that suits to my preferences. Moreover, she make sure I got all the bonuses. I reschedule the meetings a couple of times but she always greet me with a big and warm smile. Overall, my experience with her was great. Would definitely recommend her and embark plans to my friends and family. Again thank you Erika for helping me out.
-Bhupinder Preet Kaur
1 luglio 2025
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Risposta di Embark
Erika is fantastic! We are so happy she was able to assist you with claiming promotions, thanks for sharing.
Great guy
Brahim Titafi was a great, casual, and he match my vibe that I’m only 18 and I’m not that much of an adult, but still felt treated like one which was nice. Thanks for helping me out
3 luglio 2025
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Risposta di Embark
Thanks for sharing - we are glad that Brahim was able to answer all your questions,
Thank you
Thank you Brahim Titafi for your patience and help today
30 giugno 2025
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Risposta di Embark
Thank for you sharing your positive experience, we are so glad Brahim was able to help you!
Risposta di Embark
Thank you for sharing!
Brahim Titafi is a kind gentle man who…
Brahim Titafi is a kind gentle man who dealt with me patiently. He answered all my questions and walked me through the process.
He’s African too. Thanks Brahim
24 giugno 2025
Non scritta su invito
Risposta di Embark
Brahim is a great Education Savings Specialist! We are so glad you had a positive experience and got all you questions answered. Thanks for taking the time to leave a review.
Trustworthy company with long term…
Trustworthy company with long term experience in RESP. Worked with Marek and everything went great.
25 giugno 2025
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Risposta di Embark
Thank you for sharing! We are so glad Marek was able to guide you in your education savings journey.
Brahim Titafi!
j'ai passé àa peu-prêt 25 minute avec l'agent Brahim Titafi! il a répondu à toutes mes questions! Merci pour le service :)
25 giugno 2025
Non scritta su invito
Risposta di Embark
Bonjour Emna, : Merci beaucoup pour vos commentaires ! C’est vraiment apprécié, et nous sommes si heureux d’apprendre que vous avez eu une expérience aussi positive avec Brahim Titafi.
Securing kids future
Thanks for the assistance in helping me put a token aside for my kids future it's been a pleasure and i appreciated your help
24 giugno 2025
Non scritta su invito
Risposta di Embark
Thank you for taking the time to leave a review - we really appreciate it! Congratulations on beginning your education savings journey.
Risposta di Embark
Thank you for sharing - it is empowering to save for your children's future and we are proud to serve Canadian families.
When removing money for my son’s…
When removing money for my son’s college tuition,I had to have a letter proving my son was at school. I couldn’t get this letter without paying his tuition first,how is one supposed to pay tuition without money. I think after many years of paying into this they need to come up with a different idea as not everyone is able to get 5/6 grand to pull it out. That’s why we save money for our kids so they don’t have to worry about it!
23 settembre 2024
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Risposta di Embark
Hello Mina, Your feedback is very important to us and will be forwarded for consideration to the appropriate departments. Our RESP follows the regulation stipulated by the government which state that we do require proof of enrollment in order to release funds for post secondary reasons. Without the letter confirming enrollment, a customer is able to take out their funds, but a portion of the grants must be returned to the government. Things can always change in the future, but for now we have to adhere by the government guidelines.
Ibrahim nous a énormément aidés
Ibrahim nous a énormément aidés. Il a su nous guider pour comprendre le programme, et il a fait preuve d'une grande patience jusqu'à la fin. Il a été un excellent représentant et a vraiment contribué à faciliter notre travail.
23 giugno 2025
Non scritta su invito
Risposta di Embark
Bonjour Sherlinda, : Merci beaucoup pour vos commentaires ! C’est vraiment apprécié, et nous sommes si heureux d’apprendre que vous avez eu une expérience aussi positive avec Ibrahim.
Gurleen was very nice and patient!
20 giugno 2025
Non scritta su invito
Risposta di Embark
Thanks for sharing - we are glad Gurleen was able to assist you in your education savings journey!
Embark is a scam finance company
Embark is a scam finance company. We asked them to transfer our daughter's RRSP since early 2024 to another bank and its now June 2025 still no transfer has been made. They have given us every runaround lie and excuse just to mask their scam. To anyone thinking or expecting that Embark is a legit financial company, better run away with your money. Embark is a pyramiding scheme company. Every phone call and email sent to their customer service were bad, bad experiences. They were trained to lie to their customers/.
29 maggio 2025
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Risposta di Embark
Hello Mildred, we are sorry for the experience you have had with our company. We would love to assist you with any inquiries on your plan(s). If you would like to provide your contact details and someone from our customer care department will be reaching out to you.
Great first experience thanks to Brahim
Great first experience thanks to Brahim
Just got started with Embark today, and I have to say — Brahim made the process way easier than I expected. Super friendly, clear, and genuinely cared about helping us set up the right plan for our education savings goals.
While I’m still new to the platform and can’t speak to the long-term experience just yet, the onboarding was smooth, and Brahim made what felt like a big, adult financial task feel totally manageable. Looking forward to seeing how this journey unfolds!
11 giugno 2025
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Risposta di Embark
Thank you for taking the time to leave a review! We are so glad you found the process smooth and had a great experience with Brahim. All the best in your education savings journey!
Je suis très satisfait du service que…
Je suis très satisfait du service que @BrahimTitafi m'a offert, il a répondu avec diligence à toutes mes questions et a su m'orienter. Je te remercie infiniment de la haute qualité de ton service !
8 giugno 2025
Non scritta su invito
Risposta di Embark
Merci beaucoup pour vos commentaires ! C’est vraiment apprécié, et nous sommes si heureux d’apprendre que vous avez eu une expérience aussi positive avec Brahim.
Easy, simple, quick
It was very clear and concise. Didnt take more than 20 minutes and everything was simple and factual. Referring is a great thing as well. Brahim Titafi was great.
8 giugno 2025
Non scritta su invito
Risposta di Embark
We are so glad you had a positive experience with Brahim and found our process quick and easy!
Wonderful customer experience…
Brahim Titafi made my experience convincingly interesting and easy to navigate.
7 giugno 2025
Non scritta su invito
Risposta di Embark
We are so glad Brahim was able to assist you - thanks for leaving a review!
Pathetic experience with this…
Pathetic experience with this organization. The activation process is a mess. Multiple times. Information correctly entered; documents uploaded as asked and the last screen simply says-Ran into an Error? No idea what the error is.
The customer support is very bad. It feels like money stuck.
7 giugno 2025
Non scritta su invito
Risposta di Embark
Hello Ravneet Brar, we are terribly sorry to hear of the difficulties you are having creating an account. Your feedback is very important to us and we take it very seriously. Rest assured we will continue work with you until this issue is resolved. If you have any further concerns then please let us know and we will be more than happy to assist you.
Thank you Mr Brahim Titafi
Very great experience with Mr brahim thank you for your best service
6 giugno 2024
Non scritta su invito
Risposta di Embark
Fantastic - thank you for sharing!
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