Molle
Molto morbido, alla fine non da alcuna struttura alla cervicale.
Il materiale sembrava buono, ma è davvero molle e perde qualsiasi forma.
Risposta di Elviros
Dear Customer,
We're truly sorry to hear the pillow didn't meet your expectation for neck support – this is never what we hope for, and we appreciate you taking the time to share feeling with us.
To help the support, we'd like to offer a solution: would you be willing to try our complimentary insert? It's designed to add extra firmness and structure, allowing you to customize the pillow's feel to better suit your needs.
Please let us know if you'd like to try our extra pillow insert without any cost for restore support. We're committed to ensuring you're happy with this purchase, and we hope this small adjustment can make a big difference.
Thank you again for your understanding – we value your satisfaction greatly.
Warm regards,
Elviros