Well only been with this company a few months very disappointing to say the least. They terminate your subscription without actually calling you to explain. If they valued their customers they would... Leggi di più
Anche se non controlliamo le affermazioni specifiche, trattandosi di opinioni personali, etichettiamo le recensioni come “Verificate” quando riusciamo a confermare che c'è stata un'interazione commerciale effettiva. Leggi di più
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Scopri cosa dicono le persone
It is an experience that no doubt comes with huge challenging moments when switching a transport vehicle from unleaded into fully Electric vehicle! Elmo has provided great solutions to some of o... Leggi di più
L'azienda ha risposto
Staff are friendly, I ordered a car, gave them money and then a week later a car arrived on time 😁 This experience is far more straightforward than any experience I’ve had financing a car by a... Leggi di più
L'azienda ha risposto
Fast and effective service from these guys! Cheapest lease available after browsing for weeks. Fab car no complaints, wish the AC worked but just needs regassing. Other than that, got the car delivere... Leggi di più
L'azienda ha risposto
Dettagli dell'azienda
- Servizio di leasing
- anche in
- Agenzia di noleggio auto
- Azienda di servizi finanziari e prestiti per automobili
- Rivenditore di auto
- Rivenditore di auto usate
- Servizio di leasing di auto
Informazioni su elmo
Scritti dall'azienda
elmo is an electric car subscription service on a mission to help everyone switch to an electric car...
Book online in 5 minutes, get verified in 24 hours and have an EV delivered to your door in just a few days (subject to availability)
Unlike a lease, there's no deposit to pay and no long contractual commitment. You can hand back the car (or swap to another) by giving 30 days' notice after your first month. The subscription package is all-inclusive too, covering:
We can also help with charging both at home and on the road. Head over to our website to find out more.
Customer Service
Live chat to help you every step of the way...
We have a dedicated Customer Service team available via live chat, email or phone ready with advice and answers to help you find your ideal electric car.
Ready to go electric?
Try our Suitability Tool to see which electric cars could fit your lifestyle.
Informazioni di contatto
Form 2, 18 Bartley Wood Business Park, Bartley Way, RG27 9XA, Hook, Regno Unito
- 0330 165 4945
- hello@elmodrive.com
- elmodrive.com
3,5
Nella media
407 recensioni
Non risultano inviti alla recensione recenti
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Scopri come vengono raccolte, valutate e moderate le loro recensioni e valutazioni.
Amazing customer service by worker…
Amazing customer service by worker named Chanel. Elmo I will Highly recommend to anyone
21 luglio 2023
Non scritta su invito
Risposta di elmo
Hi There,
Thank you so much for taking the time to leave us a great 5* review, we are so pleased to hear of the amazing customer service you received from Chanel.
Take care and thank you for your recommendation!
The elmo Team
The service I received from Nimo was…
The service I received from Nimo was fast, accurate and professional.
Andreas
17 luglio 2023
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Risposta di elmo
Hi Andreas,
Thank you for taking the time to leave us a great 5* review, we are so pleased to hear of the professional service you have received from Nimo - we will be sure to pass on your positive feedback.
Take care and happy driving!
The elmo Team
Great way to experience Electric cars
Really great service to experience the world of electric cars. I had a great service especially from Kayla who was polite and professional with me. I had a lot of questions and concerns and she was able to resolve it for me.
3 luglio 2023
Non scritta su invito
Risposta di elmo
Hi There,
Thank you so much for taking the time to leave us a great 5* review, we are so pleased to hear of the great service you have received from Kayla - we will be sure to pass on your positive feedback.
Take care and happy driving!
The elmo Team
Risposta di elmo
Hi Joanne,
Thank you so much for taking the time to leave us a 5* review, we are so pleased to hear of the excellent service you have received from us.
Take care and thank you for your recommendation.
The elmo Team
Risposta di elmo
Hi Carly!
Thank you for your 5* review, we are pleased to hear that our team could answer all your queries effectively!
Take care,
An amazing company with the most amazing staff !!
The staff are so friendly and helpful, the one i spoke to in particular was amazing, answered all the questions i had and went through every detail with me.
7 luglio 2023
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Risposta di elmo
Hey Natasha!
Thank you for taking the time to leave us a great 5* review! We are so pleased to hear about the customer service you have received from our team!
Take care!
Good service and friendly staff
Good service and friendly staff. Car delivery on time in good condition.
28 giugno 2023
Risposta di elmo
Hi There,
Thank you for leaving us a great 5* review, we are so glad to hear of the freindly service you have received.
Take care and enjoy your new EV!
The elmo Team
Been with Elmo since Jan 2023
Been with Elmo since Jan 2023, excellent service, really easy to use. Customer Service is excellent, with really quick responses and helpful.
30 giugno 2023
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Risposta di elmo
Hi Kevin,
Thank you for taking the time to leave us such a lovely review, it is always nice to hear from customer's that have been with us for some time now. We are so pleased to hear of the excellent service you have received.
Take care and happy driving!
The elmo Team
Flexible and reliable
Been with elmo for 4 month. Overall a great experience. Very easy set up process to get the subscription going. Even after you've setup if you change your mind, they are pretty flexible to changes. The account representatives are great and they deal with your account related queries promptly. The only problem is booking high demand cars, they come and go while you're thinking about booking it.
29 marzo 2023
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Risposta di elmo
Hi Dil,
Thank you for taking the time to leave us a 5* review, we are so pleased to hear you have enjoyed your time with elmo.
Take care and happy driving!
The elmo Team
Great and enjoyable experience.
My experience so far with Elmo has been great. From arranging the car to any changes made to account etc. Nothing is to hard for these guys to help and support with.
I'm currently waiting on delivery of second vehicle which will arrive tomorrow for the wife.
Nice and friendly company to deal with and I have 2 new besties and they can fight over who is the better one out of the 2 haha. Shout out to Chanel and Nimo for making my experience great. Would not have it any other way.
27 giugno 2023
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Risposta di elmo
Hi Cris,
Thank you so much for taking the time to leave us such a great review, we are so pleased to hear you have gained two new besties with elmo! we will pass on the positive feedback .
Take care and happy driving!
The elmo Team
Fast and effective service from these…
Fast and effective service from these guys! Cheapest lease available after browsing for weeks. Fab car no complaints, wish the AC worked but just needs regassing. Other than that, got the car delivered earlier than expected and no other complaints. Straightforward procedure
17 giugno 2023
Risposta di elmo
Hi Raghad,
Thank you for leaving us a great 5* review, we are are so pleased to hear of the fast and effective service you have received.
A member of the team should be in touch regarding the air con for you if this has not already been dealt with, thank you for letting us know!
Take care and happy driving!
The elmo Team
As usual Elmo staff are…
As usual Elmo staff are straightforward, clear and trustable in giving advice in answering my queries - now on my 4th subscription with them and always find them to be very helpful and courteous.
22 giugno 2023
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Risposta di elmo
Hi Stephen,
Thank you so much for taking the time to leave us a great review, we are always so pleased to hear from a returning subscriber.
Take care and happy driving!
The elmo Team
It is an experience that no doubt comes…
It is an experience that no doubt comes with huge challenging moments when switching a transport vehicle from unleaded into fully Electric vehicle! Elmo has provided great solutions to some of our challenges.
Mr. Louis, the Manager, I must say, conducted great customer service. Customer satisfaction is business success.
Good luck, Elmo!
We fully support anyone who wants to have our world be a better place to live.
Go Electric and save the environment.
13 giugno 2023
Non scritta su invito
Risposta di elmo
Hi Ahmed,
Thank you so much for taking the time to leave us such a lovely review.
Here at elmo, we understand the transition to electric can be daunting, we aim to make this process as smooth as possible for you. So we are so glad to hear Louis was able to assist!
Take care and enjoy your new EV!
The elmo Team
First of all proper customer service
First of all proper customer service. I have been shopping around for a few months amongst all subscription providers. Elmo had the right approach. No repetitive emails, no unwanted sales phone calls, no "it's the last car better hurry up", seriously you guys have put to shame bigger names. In the end it came down to the Vauxhall Mokka from Elmo and I could not be more satisfied with the whole experience and the car.
9 giugno 2023
Non scritta su invito
Risposta di elmo
Hi Alex,
Thank you for taking the time to leave us such a great review, we really value your feedback.
We are so pleased to hear how much you have enjoyed your elmo experience!
Take care and happy driving!
The elmo Team
Really nice to contact with customer…
Really nice to contact with customer service always helpful staff like today I spoke with Sohail with help me resolve my problem quickly and easy , highly recommended
12 giugno 2023
Non scritta su invito
Risposta di elmo
Hi Laura,
Thank you for taking the time to leave us a great 5* review, we are so pleased to hear that Sohail was able to help - we will be sure to pass on the positive feedback.
Take care and thank you for your recommendation!
The elmo Team
Prior to taking out subscription the…
Prior to taking out subscription the Elmo staff were pleasant and helpful answering my qday they kept me informed at each stage and on the delivery day the delivery was smooth with a very detailed inspection and handover. The two year old car had been washed and valeted and I am extremely pleased with their service. Would wholeheartedly recommend them.
7 giugno 2023
Risposta di elmo
Hi There,
Thank you for taking the time to leave us a great 5* review, we are so glad to hear you enjoyed your vehicle handover experience and you are pleased with your new EV!
Take care and thank you for your recommendation.
The elmo Team
Absolutely super company.
An absolutely super company to deal with. Great response times from start to finish. I only wish other companies could raise their bar to match Elmos. Special thanks to Louis, Samantha and Sam L for their help and guidance along the way. Wishing you all the best for the future of Elmo
10 giugno 2023
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Risposta di elmo
Hi Stephen,
Thank you for taking the time to leave us such a great review, it is so great to hear of the special service provided by the team!
Take care and happy driving!
The elmo Team
amazing experiance from day 1 when…
amazing experiance from day 1 when chanel looked after me then Jess and samantha but a huge thank you to louis who has found us th perect car at a perfect price amazing service
8 giugno 2023
Non scritta su invito
Risposta di elmo
Hi Tom,
Thank you so much for taking the time to leave us a great 5* review, we are so pleased to hear of the amazing service you have received from the team!
Take care and happy driving!
The elmo Team
Absolutely first class service to use
Absolutely first class service to use. Samantha in particular was excellent. Prompt responses to each email sent. Highly recommend this service. Poor credit don't let it stop you as they also check affordability aspect if this is declined. Thank you Elmo team.
7 giugno 2023
Non scritta su invito
Risposta di elmo
Hi There,
Thank you for taking the time to leave us a great 5* review, we are so pleased to hear Samantha was able to help with youe elmo subscription sign up and we hope you enjoy your EV!
Take care and happy driving!
The elmo Team
Excellent service and very convenient
Excellent service and very convenient, can’t fault them
5 giugno 2023
Non scritta su invito
Risposta di elmo
Hi Matt,
Thank you so much for taking the time to leave us a great 5* review, we are so glad to hear of the excellent service you have received.
Take care and happy driving!
The elmo Team
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