Delivery was a bit longer than anticipated. I've had lots of products to make the house smell nice and was expecting a lot from these based on reviews. Unfortunately, while the scent of the baby powde... Leggi di più
Anche se non controlliamo le affermazioni specifiche, trattandosi di opinioni personali, etichettiamo le recensioni come “Verificate” quando riusciamo a confermare che c'è stata un'interazione commerciale effettiva. Leggi di più
Per proteggere l'integrità della piattaforma, ogni recensione presente sul sito, verificata o meno, viene monitorata dai nostri sistemi automatici 24 ore su 24. Questa tecnologia è progettata per individuare e rimuovere i contenuti che non rispettano le nostre regole, come le recensioni non basate su esperienze autentiche Siamo consapevoli che potremmo non riuscire a cogliere proprio tutto, quindi puoi segnalarci qualsiasi cosa pensi che ci sia sfuggita. Leggi di più
Scopri cosa dicono le persone
Ordered some "Gel Melts: omg they are sooo good and they smell gorgeous. Easy to change over fragrances. No mess no waste. Quick delivery,easy ordering process. 1st order i got an email from the owner... Leggi di più
Im absolutely delighted with my new gel melts. They smell amazing and you dont need to add much to the burner it lasts a good 3/4 days with it being on all day. I will definitely be buying again. Much... Leggi di più
I just love this company’s products. I have purchased several times now and I have never been disappointed. Each and every scent is just spectacular, long lasting and beautiful. Visitors comment when... Leggi di più
Dettagli dell'azienda
Scritti dall'azienda
Welcome to Ella And I, a Cheshire based home fragrance company specialising in highly scented gel wax melts. Every product is carefully hand poured in our Macclesfield workshop using premium gel wax and high quality fragrance oils to create beautiful scents that fill your home. Our gel wax melts are loved by customers for their strong fragrance and ease of use. Unlike traditional wax melts, the gel formula allows them to be removed easily from your burner once cooled, making them simple and mess free. We offer a wide range of scents inspired by popular perfumes, fresh clean fragrances and comforting home favourites, so there is something for every home. Alongside our signature gel melts, we also create reed diffusers, car diffusers and other home fragrance products designed to keep your spaces smelling amazing. Each product is made with care and attention to detail, and every order is hand packed by our small team before being sent out across the UK. Since launching, we have served over 100,000 customers who love filling their homes with Ella & I fragrance. As a small family run business, customer experience means everything to us and we truly appreciate every review shared by our community. Thank you for being part of the Ella & I story.
Informazioni di contatto
Unit 10 Fence Avenue, SK10 1LT, Macclesfield, Regno Unito
- info@ellaandi.co.uk
- ellaandi.co.uk
Non risultano inviti alla recensione recenti
Questa azienda non ha mandato inviti ai suoi clienti di recente, quindi le recensioni potrebbero non essere rappresentative
Ha risposto al 50% delle recensioni negative ricevute
Solitamente risponde entro 1 settimana
Come questa azienda usa Trustpilot
Scopri come vengono raccolte, valutate e moderate le loro recensioni e valutazioni.
Le persone hanno visualizzato anche
I don’t think the scent was as long…
I don’t think the scent was as long lasting as my first purchase
Still a pleasant smell and easy to distinguish aroma
Will still return for more in the future
I like your Web page and the simplicity of ordering your goods which came very quickly.
I like your Web page and the simplicity of ordering your goods. These came very quickly
Absolutely gorgeous !!!!!
Absolutely gorgeous !!!!!! Love them , the scent last a long time and unlike some melts you can smell it straight away , also much easier to get the used ones out !!!!! 20 out 10 !!!!!!!!
I love the gells the smells are lovely…
I love the gells the smells are lovely and easy to use. Good delivery.
Absolutely in love with the smell of my home
Absolutely in love with the smell of my home!
I’m so pleased I ordered. I definitely wasn’t disappointed. The smells are so clean and fresh. Lovely strong scents.
It was my first time trying gel melts and I won’t be using anything else from now on. Fuss free, no mess and so easy to change when you want to try something different.
Fast and prompt delivery whist being updated every step of the way regarding my orders journey.
Thank you so much
Me nor any one that has come to my home…
Me nor any one that has come to my home can smell any thing even though I use a candle burner in the kitchen which I purchased along with the candles from this company , and an electric burner in the lounge and I only live in a one bedroom bungalow.
Would I purchase again NO
Great smells...no mess
These gel melts are fantastic. As other reviewers have already mentioned, they're so easy to use and leave no mess. My home smells amazing! So far, my favourite scents out of the 10 I've bought are Vanilla & Sea Salt Caramel, 1000 wishes, and Bum Bum Cream. Goodbye to kitchen cooking smells!
Returns
I ordered as selection of gels melts, too strong for me as I have COPD and they are unsuitable. Have e mailed twice and no response at all, not even an acknowledgment of me having sent them e mails! The Customer Services seem non existence and I always judge a company by their response, which sadly in this case my opinion of them is low.

Risposta di Ella And I
Fantastic products but poor customer services
Fantastic products, but the customer service lets them down by poor acknowledgment to queries.
Regardless of them being a small business, a good level of customer services goes a long way.
I have just started getting these gel…
I have just started getting these gel wax melts. Oh my god the fragrence goes on for ages , my whole house smells amazing. Have just ordered more and getting some for my daughters. So easy to remove from burner to change. Amazing
Easy to use
Lots of options for smells. Love the wild bluebell and bergamot. Still have others to try.
Will order again
Superb!
Beautiful product, the scent was exactly as described and filled not only the lounge but the hallway too! Will certainly be buying more. I’ve tried many other companies and none are as good. Well done Ella & I
Fab fragrances
Well packed, arrived quickly. Post office tracked, they threw it over the fence because we weren’t in but the box remained intact 😀. The fragrances are lovely and really convenient to use. Thank you ❤️
WOW!!!!
Not one for leaving reviews but WOW. I have received my melts today and currently have Alien burning away it is amazing. I will be using this company all the time now.
100% recommended
I had never heard of gel melts before…
I had never heard of gel melts before but when I saw the advert on Facebook I was interested and also sceptical as some facebook adverts can be misleading! These gels work. They smell beautiful and do peel off the burner cleanly when they have cooled. They arrived beautifully packaged and promptly. I will definitely be buying these again!
Excuses after excuses
Excuses after excuses as to why I haven't got my order in over 6 weeks. Never follows up. Always have to push them for more info.

Risposta di Ella And I
Gel-licious!!
I didn't do a review on my first order, I wanted to wait until I used them all. Due to my failing sight, other senses like smell have become more important. it's like an obsession that I have to have nice smells around my house. I have become a professional smell-a-holic over time, and these gel melts do not disappoint. I have just unpacked my 2nd- and much larger- order, and they are all gorgeous. If I had to pick a favourite, it would be cherries on snow, but I am so pleased with them all. They literally are no fuss and mess free and come well packaged. Thank you, I am now a gel melt convert.
Obsessed
These products are absolutely amazing! I saw them advertised on instagram, bit the bullet and thought I’d try them. I’m so glad I did, I’ve got about 20 different scents now! Love being able to change scent so easily depending on my mood / the weather / what I’m doing ☺️
Simply fabulous
I absolutely love the gel melts, they smell great and there is no fuss cleaning them out, they just simply lift out with no mess like wax melts
Come funziona Trustpilot
Chiunque può scrivere una recensione su Trustpilot. L'autore di una recensione ha la possibilità di modificarla o cancellarla in qualsiasi momento e, fintantoché il suo account è attivo, la recensione rimane visibile a tutti.
Per salvaguardare la nostra piattaforma, facciamo uso di personale dedicato e di tecnologie intelligenti. Scopri come combattiamo le recensioni false.
Scopri di più su come vengono gestite le recensioni su Trustpilot.
La verifica aiuta a garantire che le recensioni su Trustpilot vengano scritte da persone reali.
Offrire incentivi in cambio di recensioni o chiederle solo a clienti specifici potrebbe distorcere il TrustScore, violando le nostre linee guida.







