It’s my third time ordering from this company. The Fish are lovely very good condition and delivered when stated had a phone call to ask me what day was convenient to deliver the Fish. Very good compa... Leggi di più
Anche se non controlliamo le affermazioni specifiche, trattandosi di opinioni personali, etichettiamo le recensioni come “Verificate” quando riusciamo a confermare che c'è stata un'interazione commerciale effettiva. Leggi di più
Per proteggere l'integrità della piattaforma, ogni recensione presente sul sito, verificata o meno, viene monitorata dai nostri sistemi automatici 24 ore su 24. Questa tecnologia è progettata per individuare e rimuovere i contenuti che non rispettano le nostre regole, come le recensioni non basate su esperienze autentiche Siamo consapevoli che potremmo non riuscire a cogliere proprio tutto, quindi puoi segnalarci qualsiasi cosa pensi che ci sia sfuggita. Leggi di più
Scopri cosa dicono le persone
Chris and Tracey always been so happy to chat and help me with any issues or concerns. Always very welcoming , lovely lovely selection of Koi for all types of keeper and supporting product range excel... Leggi di più
As always the service that Chris provides is excellent. His fish are very high quality Japanese koi, and every koi that I've purchased have grown into lovely looking fish. If you want high quality ser... Leggi di più
Chris, Tracey and Dec are experts in their field and they are very supportive when you need to know anything related to Koi and ponds. They have a fantastic selection of koi from the best breeders... Leggi di più
4,6
Eccellente
632 recensioni
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Avoid the grow out they do
Avoid the grow out they do ! fish don't get the treatment your sold ! Fish do arrive with parasites tho , management is happy while taking your money soon as stop spending they block you on social media much better koi retailers out there
1 novembre 2025
Non scritta su invito
Risposta di Elite Koi
Hi Walter,
Thank you for your feedback.
We take all concerns regarding fish health and customer experience very seriously. All Koi supplied by Elite Koi are health-checked and monitored, and we are always available to support customers should any issues arise after collection or delivery.
Following your review, we requested further information in order to investigate your concerns fully, including order details and any supporting evidence, so that we can properly assess and resolve the matter.
We are committed to transparency and fairness, and we would welcome the opportunity to review this with you directly. Please contact us in writing so we can work towards a resolution.
Elite Koi ltd
Kind regards,
Elite Koi
They have every thing you need to look…
They have every thing you need to look after koi carp, food fish and pipe work
23 dicembre 2025
Service always spot on👍
9 dicembre 2025
…great item
very good price and communication the item was exactly what i wanted and the delivery was a lot quicker than i expected i would use company again in the future
27 novembre 2025
I happy with the service and the…
I happy with the service and the product I got from them
13 novembre 2025
Highly Recommended
I cannot recommend Elite Koi & Ponds highly enough. In all my dealings with the Elite team everyone has always gone above and beyond and exceeded expectations.
I have purchased a number of koi from Chris and Tracey, either from the Saturday auction or directly by phone and website.
The quality of the fish is excellent.
Elite Koi & Ponds are passionate about their customer service and have built a strong community of koi enthusiasts.
Highly recommended.
15 novembre 2025
Non scritta su invito
Always a friendly welcome & great…
Always friendly & welcoming with great advice, been shopping at Elite Koi since the beginning & it’s amazing to see the transition from then to now.
7 novembre 2025
Even though the pump I wanted was out…
Even though the pump I wanted was out of stock, they went out there way to gat one in for me, at a great price. Thank you.
4 novembre 2025
Perfect service fast response and even…
Perfect service fast response and even quicker delivery 😊👍
4 novembre 2025
Great service and super quick delivery.
26 settembre 2025
If a problem pops up the answers will…
If a problem pops up the answers will mostly be solved by calling Elite Koi they have a wealth of experience and knowledge
2 settembre 2025
Very helpful and friendly staff
Very helpful and friendly staff. I travelled about 3 hours and was made very welcome
28 agosto 2025
That's why they are called elite
Friendly, honest, experienced always welcoming. They have everything you need, quality products and lovely livestock wouldn't go anywhere else
6 settembre 2025
Outstanding Customer Service
The customer care and knowledge from Chris and Tracey was excellent. I travelled 290 miles from Scotland and they went out of their way to ensure an excellent visit to their shop. Highly recommended. Excellent selection of great value Japanese koi and dry goods.
30 agosto 2025
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