Anche se non controlliamo le affermazioni specifiche, trattandosi di opinioni personali, etichettiamo le recensioni come “Verificate” quando riusciamo a confermare che c'è stata un'interazione commerciale effettiva. Leggi di più

Per proteggere l'integrità della piattaforma, ogni recensione presente sul sito, verificata o meno, viene monitorata dai nostri sistemi automatici 24 ore su 24. Questa tecnologia è progettata per individuare e rimuovere i contenuti che non rispettano le nostre regole, come le recensioni non basate su esperienze autentiche Siamo consapevoli che potremmo non riuscire a cogliere proprio tutto, quindi puoi segnalarci qualsiasi cosa pensi che ci sia sfuggita. Leggi di più

Scopri cosa dicono le persone

Valutata 5 stelle su 5

I bought all the tiles for my home from Elite Tiles, and I couldn’t be happier! The quality is outstanding — especially their beautiful Spanish tiles, which look amazing in every room. The staff we... Leggi di più

L'azienda ha risposto

Valutata 1 stelle su 5

The best thing about this place was a guy called Iggy who served us. I would give him 5 stars. The worst thing about this place is the owner, Jetmair, who unilaterally cancelled an order 2... Leggi di più

L'azienda ha risposto

Valutata 5 stelle su 5

We had very good experience buying our bathroom tiles and laminate flooring. The staff were very friendly and helped us to choose and give advice. So well worth the money and quality of materials.

L'azienda ha risposto

Valutata 5 stelle su 5

Excellent quality tiles even better than I expected. At a good price and delivered quickly. Also the was a lot of choises , super high quality products. I’d happily recommend them based on this purc... Leggi di più

Dettagli dell'azienda

  1. Negozio di materiali da pavimentazione

Scritti dall'azienda

Shop thousands of high-quality Online tiles at great value prices from the UK's largest Bathroom Tiles, Kitchen Wall Tiles, Floor Tiles, Wall Tiles, Mosaic-tiles and Outdoor Tiles specialist London. Free samples available to order buy online. Get the look for less!


Informazioni di contatto

4,5

Eccellente

TrustScore 4.5 su 5

38 recensioni

5 stelle
4 stelle
3 stelle
2 stelle
1 stella

Ha risposto al 100% delle recensioni negative ricevute

Solitamente risponde entro 24 ore

Come questa azienda usa Trustpilot

Scopri come vengono raccolte, valutate e moderate le loro recensioni e valutazioni.

Su Trustpilot, le aziende non possono offrire incentivi o pagare per nascondere le recensioni. Le recensioni sono le opinioni dei singoli utenti e non di Trustpilot. Leggi di più

Valutata 5 stelle su 5

Great purchased

Prompt delivery and good cutomer service.

16 agosto 2023
Logo di Elite Tiles LTD

Risposta di Elite Tiles LTD

Thank you for your review! We’re so pleased to hear you were happy with your purchase, delivery, and our customer service. We really appreciate your support and look forward to serving you again.

Valutata 5 stelle su 5

Excellent Tiles for Bathroom Renovation!

I recently purchased wall and floor tiles for my bathroom from Elite Tiles, and I couldn't be happier with my experience. The quality of the tiles is fantastic, and I love the fact that I could choose the same range for both the floor and the walls, with the floor tiles in a sleek matte finish and the wall tiles in a glossy style. It gives my bathroom a beautiful and coordinated look.

The staff at Elite Tiles were helpful and friendly throughout the process, guiding me in selecting the perfect tiles for my project. The delivery was speedy, and the price was great, offering excellent value for money. Highly recommended!

29 luglio 2023
Non scritta su invito
Logo di Elite Tiles LTD

Risposta di Elite Tiles LTD

Thank you so much for your detailed and kind feedback! We’re thrilled to hear you’re happy with your bathroom tiles and that the coordinated look worked perfectly for your project. It’s wonderful to know our team could assist you and make the process smooth, and that you were pleased with the delivery and pricing. Your recommendation means a lot, and we look forward to helping you with future projects!

Valutata 5 stelle su 5
Logo di Elite Tiles LTD

Risposta di Elite Tiles LTD

Thank you for your feedback! We’re glad you found our prices competitive and enjoyed our quick delivery. We appreciate your support and look forward to serving you again.

Valutata 4 stelle su 5

Delivery shambles

I had absolutely no notification that my tiles were being delivered. In spite of being asked to put them in the garden/shed, the delivery company refused and just dropped the pallet outside a neighbour's garage in the middle of the road. It is illegal not to have a licence for a skip so why should I risk a heavy fine for the incompetence of a delivery company who can't notify delivery or deliver properly. Absolutely disgraceful delivery service and they were expensive tiles so to leave them exposed to theft is just irresponsible.

I should add to this review to say that until the point of delivery, the customer service I received was spot on - I can't fault that at all - in fact it was excellent and the sample they sent to us was the best sized sample of any supplier. The time between order and delivery was excellent too. The delivery company let them down because they did not notify the day before that they were delivering and so I was at work.

23 maggio 2023
Logo di Elite Tiles LTD

Risposta di Elite Tiles LTD

Hi Susan, first of all we apologize for the inconvenience caused.
The delivery company tried to contact you several times yesterday without success. We managed to talk via phone as the delivery company was not able to speak with you and ask you to be in contact with them. As per their notes you requested to leave the tiles outside, however the delivery is out of our hands as we do not manage it directly. We do apologize again for the inconvenience

Valutata 5 stelle su 5

I recently had an extremely satisfying…

I recently had an extremely satisfying experience at the Elite Tiles tile store. Their service is excellent and left me fully satisfied. The staff was friendly, helpful, and competent from the beginning. They offered me a wide selection of high-quality tiles, assisting me in finding the perfect solution for my needs.

I appreciated the professionalism of the staff, who responded clearly and concisely to all my questions and provided valuable advice on choosing the best tiles for my spaces. Their knowledge of the product and the latest trends in the industry was impressive.

The delivery was prompt and accurate, and the tiles arrived in perfect condition, without any damage or defects.

The quality of the tiles is exceptional: they are durable, easy to clean, and add a touch of elegance and style to the installed spaces.

I highly recommend Elite Tiles to anyone looking for quality products, impeccable service, and an overall positive experience. I was extremely satisfied and happy with my choice, and I will not hesitate to return to them for my future tiling projects.

18 maggio 2023
Non scritta su invito
Logo di Elite Tiles LTD

Risposta di Elite Tiles LTD

Thank you so much for your wonderful and detailed feedback! We’re thrilled to hear that your experience at Elite Tiles was satisfying from start to finish. It’s fantastic to know our team could provide helpful guidance, expert advice, and prompt delivery, ensuring your tiles arrived in perfect condition. We’re delighted that the quality and style of the tiles met your expectations, and we truly appreciate your recommendation. We look forward to assisting you with your future tiling projects!

Valutata 5 stelle su 5

I had a very specific request on tile…

I had a very specific request on tile choice which I could not find around
(But this guy’s did more than asked for)
Great experience
Now I also got my hot water cylinder here

13 maggio 2023
Non scritta su invito
Logo di Elite Tiles LTD

Risposta di Elite Tiles LTD

Thank you for your feedback! We’re so glad we could go above and beyond to help you find the tiles you were looking for and that your experience with us was a great one. It’s also fantastic to hear you were able to get your hot water cylinder from us. We really appreciate your support and look forward to assisting you with future projects!

Valutata 5 stelle su 5

Excellent quality tiles, amazing

Excellent quality tiles even better than I expected. At a good price and delivered quickly. Also the was a lot of choises , super high quality products.
I’d happily recommend them based on this purchase. The staff was very kind and helpful with everything i needed .
Highly recomanded

13 maggio 2023
Non scritta su invito
Valutata 5 stelle su 5

I recently had the pleasure of visiting…

I recently had the pleasure of visiting [Tile Shop Name], and I must say, my experience was nothing short of exceptional. From the moment I stepped into the showroom, I was greeted by a team of knowledgeable and friendly staff who were eager to assist me in finding the perfect tiles for my project.

12 maggio 2023
Valutata 5 stelle su 5

"Elite Tiles: The Ultimate Destination for Exceptional Tiling Services"

Elite Tiles is hands down the best tiling shop in town. From start to finish, their customer service was exceptional, and their selection of tiles is unparalleled. I recently had the pleasure of working with them on a restaurant renovation project, and I could not be more impressed with the quality of their work.

The staff at Elite Tiles were incredibly knowledgeable and helpful, providing me with expert guidance on tile selection, design.They took the time to understand my needs and preferences and provided me with a variety of options to choose from.
If you're looking for a truly elite tiling experience, look no further than Elite Tiles!

13 aprile 2023
Non scritta su invito
Valutata 1 stelle su 5

The best thing about this place was Iggy. The worst thing is the owner. Do not shop here

The best thing about this place was a guy called Iggy who served us. I would give him 5 stars.

The worst thing about this place is the owner, Jetmair, who unilaterally cancelled an order 2 days before delivery and thus meant we had to cancel our tile fitter which cost us time and delay.

The most unprofessional and rudest person I had the misfortune to transact with.

I suspect he could sell our tiles to someone else for more which is why he cancelled our order!

He thinks by refunding my deposit, he’s doing me a favour.

DO NOT SHOP HERE, unless your taking stock of delivery, as he’s liable to change his mind.

21 gennaio 2022
Non scritta su invito
Logo di Elite Tiles LTD

Risposta di Elite Tiles LTD

We are really sorry about your experience, but it would be fair to explain that the reason your order was cancelled was because you refused to make payment in full in advance of the delivery.

The contract was clear in that you will get the delivery of the tiles and the wood flooring if you make payment in full. You refused to make payment in full after making the promise to pay for longer than one week, and you were informed that should you fail to make payment in full, the order would be cancelled. We have already refunded your deposit, and that is indeed a favour, because as you failed to make the payment many businesses would have cancelled the contract and kept the deposit.

I’m afraid that our business operates like every other business and expects payment in full in advance of the delivery or else we would be at a loss

Come funziona Trustpilot

Chiunque può scrivere una recensione su Trustpilot. L'autore di una recensione ha la possibilità di modificarla o cancellarla in qualsiasi momento e, fintantoché il suo account è attivo, la recensione rimane visibile a tutti.

Le aziende possono raccogliere recensioni tramite inviti automatici. Queste recensioni sono etichettate come verificate perché è ovvio che si basano su esperienze reali.

Scopri di più sui diversi tipi di recensioni.

Per salvaguardare la nostra piattaforma, facciamo uso di personale dedicato e di tecnologie intelligenti. Scopri come combattiamo le recensioni false.

Scopri di più su come vengono gestite le recensioni su Trustpilot.

Ecco qui 8 consigli per scrivere delle ottime recensioni.

La verifica aiuta a garantire che le recensioni su Trustpilot vengano scritte da persone reali.

Offrire incentivi in cambio di recensioni o chiederle solo a clienti specifici potrebbe distorcere il TrustScore, violando le nostre linee guida.

Scopri di più