I placed an online order for in-store pick up, only to get to the store to be told it wasn't in stock. Then I had to call a service number to get the refund issued to my card. While it all worked out,... Leggi di più
L'azienda ha risposto
Anche se non controlliamo le affermazioni specifiche, trattandosi di opinioni personali, etichettiamo le recensioni come “Verificate” quando riusciamo a confermare che c'è stata un'interazione commerciale effettiva. Leggi di più
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I placed an online order for in-store pick up, only to get to the store to be told it wasn't in stock. Then I had to call a service number to get the refund issued to my card. While it all worked out,... Leggi di più
L'azienda ha risposto
The salespeople were knowledgeable about the product I needed. They were fast and efficient. Advice given was excellent and the appliance was delivered EXACTLY as promised!! We are repeat customer... Leggi di più
L'azienda ha risposto
The delivery men were outstanding in every way! They were efficient, prompt, attentive to detail and courteous. I can't say enough good things about these great delivery people. Also, our experience w... Leggi di più
Our family needed to buy a new dishwasher. We did a lot of research online, and then visited EE and several other big box retailers. EE staff addressed questions we had, and ended up having a bette... Leggi di più
Scritti dall'azienda
Founded in 1983, we are a family-owned and operated electronics retail company based in Nashville, TN. Over 40 years, we've grown to be Tennessee's largest electronics store. We now have over 21 locations throughout Tennessee and Northern Alabama.
When you shop at Electronic Express, our friendly associates will help find what you're looking for while offering expert advice about the latest products.
Our associates will help you choose from hundreds of brands so you can find the best electronics at industry-leading prices. Plus we have new deals available every single week!
Shop our wide selection of products online and we ship anywhere in the continental United States (excluding Alaska and Hawaii).
We also offer financing on qualified purchases so you don't have to wait to enjoy great electronics.
We offer several support and repair services to help you get the most out of your electronics.
We frequently partner with organizations to provide growing communities with modern appliances. Contact our sales teams to learn more.
1735 Galleria Blvd, Suite 1000, 37064, Franklin, Tennessee, Stati Uniti
Ha risposto al 86% delle recensioni negative ricevute
Solitamente risponde entro 1 settimana
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The gentlemen at Electronic Express were wonderful to work with. From the point to sale through delivery, installation and follow-up, I could not have asked for a better experience. Each of the people that I worked with were friendly, knowledgeable, and professional. The deliverymen were very considerate and respectful of me, my property and my new refrigerator. I had one minor glitch and they came back out and made it right, no questions asked. When the time comes, I will not hesitate to use them again in the future.
Went to buy a refrigerator. The sales person was very nice and knowledgeable.
Chandler did an excellent job helping me research the right appliances to fit my kitchen and was very knowledgeable and always available.
Esric at the Franklin/Cool springs store was great!!!
Great sales person, great communication
On time delivery.
Very impressing
Sales man was great and not pushy the deal was good and the delivery was timely and careful.
Shopping was awesome. And items in stock. Very helpful. I’m a repeat customer because of it.
My experience was great. My salesperson was very helpful. He explained my options and details on the models I was reviewing.
I never got my order!! I called ups, they said the sender didn't fill out my address completely and they had a restriction in place where they couldn't modify it. Ups told me to call the company and they could fix it. So I did. I was told that the only thing they can do is wait for the computer to be sent back to them and issue a refund because...get this... they give their customers information to a 3rd party to address the labels. Ridiculous. Regardless, it doesn't matter who they blame it on, the fact remains that they are responsible to fulfill the orders. Then I was treated like I should be grateful that they would give me a refund!! Thats just a given considering I didn't get the product!! It also doesn't solve the fact that I needed that computer for a project that I had to put on hold because I was waiting foolishly on a computer required to do it that never came. I do not recommend them and I will never TRY to use them again.

Risposta di Electronic Express - Franklin
Our salesman Esric was absolutely amazing. He knew all about the appliances we needed and was not pushy. He was super supportive and encouraging. He was also a great sport about the toddler we had with us running laps in the store while he educated us on our options. Then the pricing was fair and competitive. The process was rounded out with a great delivery and install process! Thank you for the whole experience.
Delivery went very smoothly. Sales associate was very knowledgeable and very professional
The whole experience was above my expectations. The delivery notifications and service were first class.
In stock product, quick delivery, excellent install along with a great price.
Our family needed to buy a new dishwasher. We did a lot of research online, and then visited EE and several other big box retailers. EE staff addressed questions we had, and ended up having a better _advertised_ price than the box stores.
The dishwasher was installed in a couple of days. We will keep EE in mind for our next appliance purchase.
We have shopped and purchased several items at different times from Electronic Express. We have been pleased with the customer service.
Found exactly what we needed and were so helpful.
Shopping/buying experience was fine. The delivery/install team were polite, but ultimately left a mess they covered up and didn’t tell me about when they left. Dishwasher install required drilling in a cabinet wall and the team not only left the sawdust, but put the contents of my cabinet back and didn’t mention anything needed to be cleaned. That’s sloppy delivery.
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