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Scopri cosa dicono le persone

Valutata 5 stelle su 5

Just had a completed deal go through with the help of these guys. Thoroughly professional and very positive in their approach to getting the right deal done. Communication was excellent, and every lit... Leggi di più

Valutata 5 stelle su 5

Isabelle has been absolutely wonderful!, She has instilled a sense of security and trust from the very beginning. Although we don’t live in the city, Isabelle has gone above and beyond to make us feel... Leggi di più

L'azienda ha risposto

Valutata 5 stelle su 5

Very informative about the market, has great knowledge of the area. Gave me multiple options. Was incredibly speedy and professional with replies. Also they are really good at following up and making... Leggi di più

L'azienda ha risposto

Valutata 4 stelle su 5

I spoke to Anthony and found his manner to be excellent, honest and open, friendly but businesslike. He knew his stuff, he wasn’t pushy, but was assertive and wanted to get things tied up. He had goo... Leggi di più

L'azienda ha risposto

Dettagli dell'azienda

  1. Investimenti immobiliari

Scritti dall'azienda

Property Investment and Buy to Let Specialists. We help new and experienced investors find the most stable, most profitable opportunities in the UK.


Informazioni di contatto

4,7

Eccellente

TrustScore 4.5 su 5

175 recensioni

5 stelle
4 stelle
3 stelle
2 stelle
1 stella

Ha risposto al 50% delle recensioni negative ricevute

Solitamente risponde entro 1 mese

Come questa azienda usa Trustpilot

Scopri come vengono raccolte, valutate e moderate le loro recensioni e valutazioni.

Su Trustpilot, le aziende non possono offrire incentivi o pagare per nascondere le recensioni. Le recensioni sono le opinioni dei singoli utenti e non di Trustpilot. Leggi di più

Valutata 1 stelle su 5

Lost £43,000 buying an off plan apartment

16 febbraio 2024
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Risposta di Elavace

Hello Andy,

The review you have posted here on the Elavace Trust Pilot page is deeply concerning.

We understand that you've faced challenges regarding your Lyceum investment, and we sympathise with your situation. However, it's important to clarify that these issues are completely unrelated to Elavace.

You purchased your apartment through Goodwins a number of years ago, and through their poor management of the project, the scheme went into administration. The Lyceum Investors Group then purchased the project from the administrators with both financial assistance and industry knowledge from Elavace & IPG MD, Mitchell Walsh.

As a good will gesture, Mitchell has endeavoured to achieve a full refund for all original Lyceum investors once the building is completed. No other developer purchasing a building from administrators would typically do this, and IPG has worked hard to assist all the original investors to minimise any material loss.

This review is extremely libellous given you have no contract or agreement whatsoever with Elavace. And to choose to harm our business, which is what this review has clearly been written to achieve, is in extremely poor taste.

We would urge you to reconsider what you have written and think more carefully when making accusations of this nature in the future.

The Elavace Team

Valutata 5 stelle su 5

I have nothing but praise for Elevace

I have nothing but praise for Elevace. I purchased an investment property with them over 2 years ago and have received a regular monthly income in that time. I found Leah Higginson extremely proactive and helpful and never had a problem getting through to her regarding any concerns I had. More recently I have been in contact with Russell Inns and found him to be both transparent and excellent at communicating any problems and the ways that they will or are being resolved. I have every faith that my investment is sound and would highly recommend Elevace to any potential investors seeking to buy their first property or add to their portfolio.

11 febbraio 2024
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Risposta di Elavace

We're glad you're benefiting from working with us Stephanie! Thank you for the recommendation and we hope to see you again soon!

Valutata 1 stelle su 5

Disappoinment

I am writing this review to express my profound dissatisfaction with the services provided by Elavce Limited. My experience with the company has been far from satisfactory, and I believe it is crucial to share my concerns.

Abena, the solicitor associated with Elavce Limited, explicitly informed me that she had repeatedly urged the company to allow investors to speak with her before making any deposit. Furthermore, she advised me to request a refund, considering the circumstances. Despite following this advice, my attempts to secure a refund have been met with significant challenges.

Promised documentation, including a new contract, has not been provided as agreed upon. This lack of transparency and failure to fulfill contractual and moral obligations have left me thoroughly disappointed and disillusioned with Elavce Limited's service.

Leah Higginson, who initially presented herself as understanding and considerate, has proven to be deceptive. Despite assurances of empathy and flexibility in accommodating changes in customer circumstances, her actions speak otherwise. The level of responsiveness drastically changed once the payment was made.

Notably, my attempts to reach Leah went unanswered initially, and I later discovered that she was supposedly on holiday. However, when I called from a different number, she promptly answered, raising concerns about the sincerity of her commitment to customer service.

In conclusion, I strongly advise potential investors to exercise caution when dealing with Elavce Limited. My experience indicates a concerning lack of transparency, responsiveness, empathy and commitment to customer satisfaction. Until these issues are addressed, I caution anyone considering investing with Elavce to be prepared for the potential loss of hard-earned money.

22 maggio 2023
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Valutata 5 stelle su 5

Amazing team and seamless process

The team at Elevace are amazing. Courteous, helpful and professional. Their processes are clear and seamless. They make the process of properly acquisition a breeze. Thank you…

24 ottobre 2023
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Risposta di Elavace

Not a problem Nwakaego, we love it when things go to plan!

Valutata 5 stelle su 5

Highly recommended Real Estate Company.

Highly recommended Real Estate Company.
Reece Pilgrim is a Highly recommended Customer Relationship Manager.

Our experience:
Initially I was quite worried and not so sure about investing in Real Estate or Property but after few initial discussions with Reece who represented the company Elavace, I was gradually beginning to change my thinking and some of my fears about investments were slowly beginning to disappear.
Reece supported us in every step during the investment process, and also gave us additional confidence by getting a better negotiated price and also better deals than what we started with at the beginning.

I am quite confident with Integras company and Reece is a highly motivated staff who can help one build a property profile. It was a great valuable experience speaking to Reece and the assurance he gave us and he continues to support us.
We also keep getting latest updates on the properties and progress they make during the construction month by month.
Thank you.

1 giugno 2023
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Risposta di Elavace

We're so overjoyed that we could help with those first time jitters Sanjay, we know investing is not always a simple set of decisions.
We hope that your experience with us has given you to confidence to continue investing in property, and hope to hear from you once again! Thanks for choosing Elavace.

Valutata 1 stelle su 5

Wrong information just to sell

Unfortunately after the selling stage the experience was appauling, I found lut that the information provided wasnt reflective of the truth about the property, when the property was near completion, all I get was pressure to complete but the information provided was not the reality. the sales person Kristiane was not responding to emails. Then months later found out she’s left the company but none got in touch and I was t kept in the loop of what was happening. Poor communication once tjey already got what they want and manage to sell you what they want

5 settembre 2023
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Risposta di Elavace

Dear Michelle,

Thank you for sharing your feedback. We are sorry to hear about your dissatisfaction regarding your experience with your Copper Box investment.

To clarify the situation, the developer extended considerable goodwill throughout the process, offering a range of concessions and additions to support you in completing your purchase. Once everything was agreed, it was made clear that the developer required a 14-day completion timeline, and when this deadline was not met, the developer further accommodated by extending it to allow you to secure a new mortgage after your previous offer expired.

Ultimately, you chose not to proceed with the purchase due to the higher interest rate on the mortgage offered to you. While we empathise with the challenges presented by the fluctuating mortgage market, this is a factor beyond the control of both the developer and our agency, as it is subject to market conditions and individual circumstances.

We believe we acted professionally, fairly, and with your best interests in mind throughout the process. Despite your contractual obligations, the developer refrained from exercising their rights on several occasions, prioritising a collaborative and empathetic approach.

Your decision to withdraw from the transaction left the developer with no choice but to terminate your contract, as is standard procedure in such cases. We strongly refute any claims of mis-selling and are confident that we handled the situation with professionalism and care at every step.

We are always open to constructive dialogue and would be happy to discuss any unresolved concerns. Please feel free to contact us directly.

Kind regards,
The Elavace Team

Valutata 5 stelle su 5

Choose elavace.

Being a first-time buyer, I was really on edge about property investment. But team Elavace, with James, Dave, and Kristiane leading the charge, changed all that for me. They took on my endless questions, even after closing time, always making sure I was in the loop. I missed a few deadlines, but they stayed patient, making sure I felt secure. It's not an exaggeration to say they went above and beyond. Close to backing out, they held my hand, answered another million questions, and got me through. I'll be choosing them for my next property journey. Can't recommend enough.

4 agosto 2023
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Risposta di Elavace

Hi Aldo,

We couldn't be happier to hear you felt secure with us here at Elavace and the services we offer.

The team look forward to joining you on your next journey!

Best Regards,
The Elavace Team.

Valutata 5 stelle su 5

A positive experience

As a foreigner diving into the UK property market, my experience with Elavace and IPG has been positive. Reece's expertise and thorough explanations of the market were invaluable. Kristiane's unwavering support from reservation to contract exchange was exceptional. I am thrilled to continue this seamless journey with them and highly recommend their services to all!

20 luglio 2023
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Risposta di Elavace

Hi Yuvaraj, we're so happy to hear you have had a positive experience with us. Both Reece and Kristiane are grateful for your feedback. We look forward to continuing your journey! Thank you.

Valutata 5 stelle su 5

It's never too late to start investing and building your Portfolio with Elavace..

I was very sceptical about investing so later on, but the Team at Elavace were second to none.

Reece, reassured me and held my hand through each process as well as explaining to me layman's terms, the pros and cons to which investment was best suited to my current situation and on the outcome I wanted to achieve in the long term.

I can honestly say 6 months ago I didn't think this would even be a option.

The process through Elavace is easier than you think.

Definitely will recommend them.

20 luglio 2023
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Risposta di Elavace

Hi Sangita, thank you for putting your trust in us to guide you on your investment journey. We are so happy to have made a difference and hope to continue working with you for many years.

Valutata 5 stelle su 5

We had a fantastic experience…

We had a fantastic experience purchasing our first buy to let property from Elavace! They were very professional and helpful through out the process. I highly recommend them.

14 luglio 2023
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Risposta di Elavace

Hi Gabriel, thank you for your wonderful review. We're so glad we could help you in purchasing your first buy-to-let property!

Valutata 5 stelle su 5

Outstanding Service

Special Thanks to Kristiane Cooke for close follow up to fill in the gap in a timely manner.

1 luglio 2023
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Risposta di Elavace

Hi Salim, Kristiane and the team appreciate your positive feedback. Thank you!

Valutata 5 stelle su 5

Amazing & very helping every step of…

Amazing & very helping every step of the way
Kristiane Cooke helped myself and my partner out throughout the progress of busing our first investment property.

Kristiane helped us understand the paper work
Keeping us updated and most importantly helping the process run as smooth as possible.
I will be using Elavance again

1 luglio 2023
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Risposta di Elavace

Hi Liam, thank you for your stellar review of Elavace and the team. Kristiane is thrilled to have helped you and your partner on this journey. We look forward to working together further in the future.

Valutata 4 stelle su 5

Seamless

My first investment property and the whole team have been really helpful and patient in answering all my queries. The whole process was seamless.

30 giugno 2023
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Risposta di Elavace

Hi Lavanya, thank you for your review and feedback. We're delighted to have assisted you on your first property investment and hope to stay in touch.

Valutata 5 stelle su 5

High level of service.

High level of service.
My 4th property and I wanted to thank again David Mondey an Kristiane Cooke for the high level of service. As usual nothing to complain. See you soon in the UK! I'm looking forward to meet you and to see my investments.

16 giugno 2023
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Risposta di Elavace

Thank you for your kind words Soenita, David, Kristiane and the team looking forward to seeing you soon.

Valutata 5 stelle su 5

Adam Caldwell Had Been Great!

Adam Caldwell has been of great assistance to my fiancée and I. It is our first investment in property and he has been extremely accommodating to our queries.

14 giugno 2023
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Risposta di Elavace

Hi Tavian,

Thank you for your feedback, we're so happy to hear Adam has been able to assist you on your journey. We look forward to working with you further.

Valutata 5 stelle su 5

I am a first time property investor and…

I am a first time property investor and would like to say Elevace have made the whole process seemless.I kept looking for the catches but so far there are none to speak of.I would like to thank the kind and professional staff with particular mentions for Reece in sales and Russell in progression.They both went the extra mile to help and it was very much appreciated.Looking forward to doing business with you again in the near future.

5 giugno 2023
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Risposta di Elavace

Hi Keith,

Thank you for your honest and uplifting review. We are delighted to hear our team were able to assist you with all your needs and look forward to working with you further to expand and strengthen your portfolio.

Valutata 5 stelle su 5

Great start!

I recently had the pleasure of working with Elavace for my property investment needs, and I must say it has been a great experience so far.
Since those are my first steps in the buy-to-let market they have been very patient and took me by hand through the process.
Top-notch props to James who has been incredible to assist me.

12 maggio 2023
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Risposta di Elavace

Hi Sangalli, thank you for such a great review. We're happy to hear our team took the best care in handling your needs and we hope to continue your property journey.

Valutata 5 stelle su 5

As a first time buyer

As a first time buyer the process was overwhelming. However, the team at Elavace and especially Herietta helped me through it the whole way. Step by step every document was handled and I always knew what was needed to progress to the next step. The communication always felt quick, respectful, and I always felt like my concerns were heard. Thank you guys so much!

22 novembre 2022
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Risposta di Elavace

We know these things can always be a little stressful Thomas, so rest assured we'll always be in your corner, no matter how complex the situation is. Do reach out if you have any further questions and we'd be happy to do more great work with you in the future!

Valutata 5 stelle su 5

Very Impressed

I was very impressed with the information I got about purchasing a property through Elavace from Keith and then also from Reece who was very considerate of our situation as first-time buyers. He showed a lot of patience and explained everything so we could understand it. Henrietta also showed great communication to help us pay the deposit. Very impressed and hope to do more business with Elavace in the future!

26 settembre 2022
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Risposta di Elavace

We're so glad we could impress you like this JoJon! We know the first purchase is usually the hardest, so we always want you to feel informed and confident about your options. Please visit our social channels to stay informed on any news we might have for you! Thanks for choosing Elavace!

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