My wife ordered from them and they sent her double the order, the dress didn’t fit and she returned both of them. They kept charging her for it totaling hundreds of dollars and it’s been a nightmare.... Leggi di più
Anche se non controlliamo le affermazioni specifiche, trattandosi di opinioni personali, etichettiamo le recensioni come “Verificate” quando riusciamo a confermare che c'è stata un'interazione commerciale effettiva. Leggi di più
Per proteggere l'integrità della piattaforma, ogni recensione presente sul sito, verificata o meno, viene monitorata dai nostri sistemi automatici 24 ore su 24. Questa tecnologia è progettata per individuare e rimuovere i contenuti che non rispettano le nostre regole, come le recensioni non basate su esperienze autentiche Siamo consapevoli che potremmo non riuscire a cogliere proprio tutto, quindi puoi segnalarci qualsiasi cosa pensi che ci sia sfuggita. Leggi di più
Scopri cosa dicono le persone
Honestly they’re the most horrific company. My order just didn’t arrive (despite paying an obscene amount for speedy delivery). Luckily I ordered on my Amex and they could revoke the charge…then guess... Leggi di più
Ukraine company posing as a Colorado company. DO NOT PURCHASE. Item took over a month to arrive, shipped from Kiev>poland>germany> than to US. Terrible quality and ran small. Customer service was... Leggi di più
Trash customer service. Can’t reach anyone by phone or email. Left voicemails and sent emails. I had to use Instagram direct message as a last resort and finally got a response. My order hadn’t shippe... Leggi di più
Dettagli dell'azienda
Scritti dall'azienda
ELAGIA is an online fashion destination that specializing in original collections of women's clothing with a trendy twist. Our mission is to empower women to build a versatile wardrobe with pieces that can be mixed and matched to create a unique and stylish look every time.
Informazioni di contatto
Aurora, 80230, Denver, Stati Uniti
- +1 720 623 5805
- info@elagia.com
- elagia.com
Chiedi ai clienti di scrivere una recensione
Questa azienda invita i propri clienti a scrivere recensioni - sia positive che negative
Ha risposto al 7% delle recensioni negative ricevute
Solitamente risponde entro 24 ore
Come questa azienda usa Trustpilot
Scopri come vengono raccolte, valutate e moderate le loro recensioni e valutazioni.
Le persone hanno visualizzato anche
I was searching for crop top for quite…
I was searching for crop top for quite long time, finally found the one I love.

Risposta di ELAGIA
The top is great
The top is great, but a little small on the shoulders. fabris is also good

Risposta di ELAGIA

Risposta di ELAGIA
Delivery was a bit longer than exepcted
I ordered pants and top, they look so beautiful on me! Too longer than I expected but it's worth it

Risposta di ELAGIA
Very classy and elegant clothes
It's a very elegant and classy line dedicated to women. You are feel very sophisticated to any occasion .

Risposta di ELAGIA
Just got my jumpsuit from ELAGIA
Just got my jumpsuit from ELAGIA, and I’m seriously in love! The fit is absolutely spot-on, and the material feels so soft and high-quality. Shipping was super quick, and it arrived perfectly packaged too. I’ve already worn it a couple of times, and it’s insanely comfy—honestly, it might be my new favorite! Can’t wait to order more soon.

Risposta di ELAGIA
Terrible company!
Terrible company!! Sent the wrong size/color, when I notified them, they only sent emails promising someone would get back, yet months later they've done nothing. Had bank reverse charges. Would NEVER order from them again and throwing out these cheaply made leggings.

Risposta di ELAGIA
Lying thieves
This company says they deliver in 8 business days, but it’s a lie. I ordered a wedding dress and never received it in time. Don’t use them unless you have months to wait for your dress.

Risposta di ELAGIA
Excelente calidad,en lo personal me…
Excelente calidad,en lo personal me quedaron muy lindo los trajes,los recomiendo!!!!

Risposta di ELAGIA
Awful company with shady practices
Awful company with shady practices
I ordered a 2 piece suit from Elagia in September 2024 and received it just over 3 weeks later. Not only was the suit cheaply made and severely overpriced for the quality received, the proportions for the arms and legs were simply ridiculous for any average-sized / size M woman. I exchanged it (they only offer exchanges within their store, no refunds) for 2 pieces that arrived just over a month later. Both pieces, again were too cheaply made for their price point and the proportions of the dress were absurd; the bodice fit me well but the top was made for that of a small child. Overall, do not buy from this place and avoid at all costs.
The sizing for everything was good…
The sizing for everything was good except for the vest I ordered. Everything was really high quality.

Risposta di ELAGIA
Absolutely love my pants their size…
Absolutely love my pants their size chart suggested a size bigger but I went with my normal size and they fit perfect.

Risposta di ELAGIA
Terrible customer service and delivery
I ordered a dress that according to the delivery details was supposed to arrive on December 23rd, I paid extra for urgent delivery because I needed it for December 29th. Despite that, the dress arrived on December 30th. I contacted them to return the dress (I didn't even open it) but they don't want to refund the money, they just do a credit. Hey, you sent it late, the dress didn't arrive on time, give me my money back and I'll return the shipment.
Very bad customer service and very irresponsible and unprofessional contact person.
Elagia, just a picture on the website, nothing more!!!!
I give this review a five star
I give this review a five star . When my package arrived, it looked just like it did on the website. The material was beautiful. There were no wrinkles in the outfit.. I gave my exact measurements and when the outfit arrived, it fit perfectly. It took a little longer for the package to arrive, but boy was it worth it.

Risposta di ELAGIA
Avoid Elagia DO NOT Buy
Avoid Elagia – Terrible Customer Service and Misleading Policies
I want to share my horrible experience with Elagia so others don’t go through the same. Their services are completely unreliable, and their handling of my order has been unacceptable.
1. Shipping Issues: I paid for express delivery (6–10 business days), but my parcel arrived weeks late. On top of that, I was hit with significant import taxes that they never disclosed.
2. Misleading Returns Policy: They advertise a “simple 20-day return process,” but in reality, it’s the opposite. I was forced to arrange and pay for a return carrier myself, which goes against their claims. When the carrier refused the parcel due to tax complications (caused by Elagia’s setup), they left me unsupported and refused to pay any extra charges.
3. Unresponsive Customer Service: They take days to reply, ignore requests for escalation to a manager, and provide no resolutions. When I requested a refund for the shipping costs I paid, they ignored my request entirely.
4. Failure to Honor Commitments: Elagia breached their own terms and conditions by failing to deliver within the promised timeframe and refusing to take responsibility for the issues caused by their operational setup.
I’ve wasted so much time, money, and energy dealing with them. Their disregard for customers’ rights is shocking, and I will be posting about my experience regularly to make sure fewer people fall for their false promises.
Please think twice before buying from Elagia – their services are not what they advertise, and their customer support is nonexistent.
Come funziona Trustpilot
Chiunque può scrivere una recensione su Trustpilot. L'autore di una recensione ha la possibilità di modificarla o cancellarla in qualsiasi momento e, fintantoché il suo account è attivo, la recensione rimane visibile a tutti.
Le aziende possono raccogliere recensioni tramite inviti automatici. Queste recensioni sono etichettate come verificate perché è ovvio che si basano su esperienze reali.
Scopri di più sui diversi tipi di recensioni.
Per salvaguardare la nostra piattaforma, facciamo uso di personale dedicato e di tecnologie intelligenti. Scopri come combattiamo le recensioni false.
Scopri di più su come vengono gestite le recensioni su Trustpilot.
La verifica aiuta a garantire che le recensioni su Trustpilot vengano scritte da persone reali.
Offrire incentivi in cambio di recensioni o chiederle solo a clienti specifici potrebbe distorcere il TrustScore, violando le nostre linee guida.







