A bit later than scheduled but that suited us well. A knowledgeable and helpful conversation, empty and left v tidy
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Scopri cosa dicono le persone
Fabulous Service, made the call, the engineer was on site in two hours. Diagnosed the problem and went and got the parts there and then. Returned and fixed the problem, all working again in a matte... Leggi di più
L'azienda ha risposto
Called in at last minute due to an unexpected house exchange. Ekoflow did everything to find a slot that worked with our programme. Can't fault them.
L'azienda ha risposto
Telephoned Ekoflow mid morning Very helpful Tanker arrived 4pm same day! Driver extremely helpful & tanks emptied as required. Not overpriced. Definitely recommend.
L'azienda ha risposto
Dettagli dell'azienda
Scritti dall'azienda
At Ekoflow LTD we offer full wastewater treatment from installation, servicing and repairs of sewage treatment plants using genuine parts and spares for leading brands such as Klargester, Tricel, Titan, WPL and Balmoral. Based in Gloucestershire and operating throughout the south-west and surrounding areas, we are able to look after our client's entire range of sewage treatment plants, septic tanks, pumping stations, rainwater harvesters and associated equipment. We offer fault-finding, maintenance, breakdown and repairs of all waste water and clean water systems. The treatment plant and pump station services we offer at Ekoflow are tailor-made to suit your individual requirements. We can also advise on suitable septic tanks and sewage treatment plants for your property. Rest assured that your water treatment is in safe hands. Contact our team for expert advice and recommendations on 01452 247480 or info@ekoflow.co.uk.
Our Affordable Service Packages
From only £15 a month!
Sign up to one of our service packages, to spread the cost of your service and guarantee to lock in this years service rate for 2 years! With 3 levels of packages, each with different levels of cover, something to suit all!* If this is of interest to you, get in touch with our office team today on 01452 247480 or reach out to info@ekoflow.co.uk. *terms and conditions apply.
Informazioni di contatto
Unit 13 Springfield Business Centre, GL10 3SX, Stonehouse, Regno Unito
- 01452 247480
- info@ekoflow.co.uk
- ekoflow.co.uk
4,9
Eccellente
655 recensioni
Ha risposto al 100% delle recensioni negative ricevute
Solitamente risponde entro 48 ore
Come questa azienda usa Trustpilot
Scopri come vengono raccolte, valutate e moderate le loro recensioni e valutazioni.
Arrived on time completed the job and…
Arrived on time completed the job and left the service engineer was friendly and respectful and I have no hesitation in recommending Ekoflow.
4 agosto 2025
Risposta di Ekoflow Ltd
Hi Malcolm,
Thank you for taking the time to leave us a positive review!
We are glad to hear our engineer was friendly and respectful. This feedback will be passed on to him!
We look forward to working with you for the future maintenance of your system!
We really appreciate your recommendation, thank you.
A near scandalous expense to do 2 quick…
A near scandalous expense to do 2 quick checks that were next to each other.
1 agosto 2025
Risposta di Ekoflow Ltd
Hi Rupert, thank you for taking the time to leave a review.
This feedback has been passed on. Should we make any amendments to our pricing, we will be in touch.
All the best.
Excellent service
1 agosto 2025
Risposta di Ekoflow Ltd
Thank you Caroline! We really appreciate you taking the time to leave a positive review.
Friendly and professional
3 years ago Ekoflow replaced a pump for me. Wonderful service. Since then, regular servicing and advice. Friendly and professional.
28 luglio 2025
Non scritta su invito
Risposta di Ekoflow Ltd
Thank you for taking the time to leave a positive review!
We are glad to hear that our engineers have continuously provided a friendly and professional service.
We look forward to working with you for future servicing of the system.
Quick and easy service.
Thankyou Ekoflow LTD for your very quick response, Problem sorted and fixed on same day. we will be definitely passing your number on to friends and neighbours..superb company.
31 luglio 2025
Non scritta su invito
Risposta di Ekoflow Ltd
Thanks Susan!
We are delighted to hear that the issue was resolved quickly and efficiently.
Thank you for your recommendation, it is very much appreciated!
Ekoflow replaced our ancient septic…
Ekoflow replaced our ancient septic tank with a sewage treatment plant three years ago - the installation was handled very efficiently and it has worked perfectly. Just had the third annual service and as always the engineer was very friendly and efficient. An excellent company to deal with.
17 luglio 2025
Non scritta su invito
Risposta di Ekoflow Ltd
Hi Jacqui, we really appreciate you taking the time to leave a positive review!
We're pleased that the installation went smoothly and that our engineers continue to provide a friendly and efficient service each year.
We look forward to working with you for the future maintenance of your system!
Very good service always punctual and…
Very good service always punctual and engineers with good working knowledge.
15 luglio 2025
Non scritta su invito
Risposta di Ekoflow Ltd
Thank you for taking the time to leave us a positive review!
We are delighted that our engineers' were punctual and knowledgeable.
We look forward to servicing your system in the future.
Risposta di Ekoflow Ltd
Hello Mike, thank you for taking the time to leave us a positive review.
We really appreciate it and are so pleased that you were happy with your service and that our team was responsive!
Punctual service and good follow up…
Punctual service and good follow up with photos of finished job.
16 luglio 2025
Risposta di Ekoflow Ltd
Hello! Thank you for taking the time to leave a positive review. We are glad your service was punctual and report was detailed! We look forward to working with you for future maintenance of your system.
Excellent Customer Service
Excellent Customer Service
Quick professional service with detailed report post emptying of septic tank. Customer service throughout was excellent. Would highly recommend!
10 luglio 2025
Risposta di Ekoflow Ltd
Hey Nicola, thank you so much for the kind words!
We're really pleased to hear you were happy with the service and the detailed report. It’s great to know our team made a positive impression – we truly appreciate the recommendation!
Everyone very pleasant and helpful
10 luglio 2025
Risposta di Ekoflow Ltd
Hello, John and Christine,
Thank you for taking the time to leave a positive review!
We are delighted to hear that you had a pleasant experience and we look forward to working with you for future maintenance of your system.
Excellent service
8 luglio 2025
Risposta di Ekoflow Ltd
Hi Simon, thank you for taking the time to leave a positive review. We really appreciate it!
Good on emptying, service charge a bit much for no service
We had our Klargester emptied last week and had booked in for a service while the technician was out. The emptying went fine but the technician could not perform the service as he could not see the soakaways (saying he would need to return with an excavator to find them, obviously costing a lot more). We happily paid for the emptying but when I called to query the full charge for a service that could not be performed, I was told that was the more cost effective option compared to a call out charge.
It does feel a bit much to be charged £210 for someone to open a manhole cover and have a glance inside before saying nothing can be done, so my advice would be to use Ekoflow for emptying and ask the technician on the day whether a service is possible before requesting that to be done separately.
EDIT: Following from Ekoflow, I can confirm they sent a revised invoice for half the price. I appreciate the gesture but I had already paid the invoice as per the advice from the customer service agent I spoke to on the phone.
25 giugno 2025
Non scritta su invito
Risposta di Ekoflow Ltd
Hi Jonathan, thank you for taking the time to share your feedback.
We're glad to hear the emptying of your Klargester went smoothly, but we're sorry to learn that your experience with the service visit didn’t meet your expectations.
We completely understand your concerns regarding the service charge, especially when the engineer was unable to complete the full service; as such, I can confirm that the servicing cost was reduced by 50% and re-sent over by our accounts department.
Should you wish to discuss the matter further, please feel free to contact our office on - info@Ekoflow.co.uk.
Reliable service
As always, smooth booking & clear feedback after visit. Would recommend.
4 luglio 2025
Risposta di Ekoflow Ltd
Hi Stephanie, thank you for your kind words and continued trust in our service. We're glad to hear the booking process was smooth and that our team provided clear feedback during the visit.
Excellent customer service
Excellent customer service. When we explained we needed things done as soon as possible, they were great! The jobs were carried out professionally, the guys were friendly, nothing was to much trouble and the cost was reasonable. We are very happy customers.
4 luglio 2025
Risposta di Ekoflow Ltd
Hi Jane, thank you so much for your wonderful feedback. We're pleased to hear that you were happy with the service provided and will ensure your kind words are passed on to all members of the team. Please don't hesitate to reach out, should you require us again. All the best.
Professional team from top to bottom
Professional team from top to bottom. Thank you so much.
2 luglio 2025
Non scritta su invito
Risposta di Ekoflow Ltd
Hi Betsy, thank you so much for your kind words. It really is appreciated!
Risposta di Ekoflow Ltd
Thank you for your positive review Susan!
Risposta di Ekoflow Ltd
Thank you for taking the time to leave us a positive review Mother Maria!
It was a very complicated work package…
It was a very complicated work package and some of the new sewage pump was not compatible with the old set up. They have a young team who are so positive and ‘think outside of the box’ .
I have already recommended the team to someone else in our beautiful village of Dyrham.
Ekoflow will do well. Thanks so much
13 giugno 2025
Non scritta su invito
Risposta di Ekoflow Ltd
Hi Roy,
Thank you so much for taking the time to leave us a positive review!
We're pleased that our engineers were able to use their years of experience to resolve your ongoing issues and will ensure we pass on your praise.
We'll look forward to completing annual service next year.
All the best.
Risposta di Ekoflow Ltd
Hi Dean, thank you for your kind words. We will ensure these are passed on to Martin!
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