Support from Monika was very responsive and helpful. She replied quickly, kept me updated about my shipment, and handled the situation professionally. Even though there was a delay, the communication... Leggi di più
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Scopri cosa dicono le persone
Birthday Present We were ordering sticks for the birthday of our twin boys and received the parcel right on time down here in rural Western Australia.
Received my >340 euro goods, and was surprised to receive an invoice 3 months later from customs that was 150 euros. Needless to say: i thought i had a good deal, but I will NOT order again.
L'azienda ha risposto
Polite and professional service. I returned a pair of goalie pants that had torn after a few uses. It took some time but I got them exchanged for new, better pants from another brand, only paying the... Leggi di più
4,2
Molto buono
20 recensioni
Ha risposto al 100% delle recensioni negative ricevute
Solitamente risponde entro 1 mese
Come questa azienda usa Trustpilot
Scopri come vengono raccolte, valutate e moderate le loro recensioni e valutazioni.
Le persone hanno visualizzato anche
Support from Monika was very responsive…
Support from Monika was very responsive and helpful. She replied quickly, kept me updated about my shipment, and handled the situation professionally. Even though there was a delay, the communication was clear and reassuring. Thank you for the great customer service!
24 aprile 2026
Non scritta su invito
Received the goods
Received my >340 euro goods, and was surprised to receive an invoice 3 months later from customs that was 150 euros. Needless to say: i thought i had a good deal, but I will NOT order again.
22 marzo 2026
Non scritta su invito
Risposta di eFloorball
Dear Patrick,
We are very sorry about your negative experience with the delivery of your order to Switzerland. Our primary goal is a fair approach and customer satisfaction, which we have repeatedly tried to emphasize in our communication with you.
We would like to explain that during the time of your shipment, a merger between the shipping companies Schenker and DSV was taking place. Unfortunately, this integration caused several technical errors in customs clearance, which may have led to the unreasonably high customs fees you mentioned.
We are ready to actively claim this with the carrier and subsequently compensate you for the extra costs incurred. However, to do this, we strictly need a copy of the receipt (invoice) for the paid fees, issued to you by the customs office or the carrier. Without this document, we cannot initiate the claim with the shipping company.
We last asked you for these documents on April 1st, but unfortunately, we have not received any reply since then. Our offer to help and resolve the situation still stands. If you send the documents to info@efloorball.net, we will immediately step in to resolve it.
Best regards,
eFloorball team
Birthday Present
Birthday Present
We were ordering sticks for the birthday of our twin boys and received the parcel right on time down here in rural Western Australia.
5 marzo 2026
Non scritta su invito
Great
Ordered 2 full suits. Items were delivered fast. Very happy with the quality of the items.
31 dicembre 2024
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The whole experience was great
The whole experience was great, fair prices, great webpage and fast handling with merch. I highly recommend.
3 dicembre 2024
Non scritta su invito
Order
The product arrived on time and in perfect condition, the description is completely authentic! I ordered a Salming X3M Pro grip! I am completely satisfied with it!
8 gennaio 2025
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Ordering online was fast and easy
Ordering online was fast and easy. Delivery time was outstanding! Arrived in USA in plenty of time for Christmas.
19 dicembre 2024
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Good experience with returns
Polite and professional service. I returned a pair of goalie pants that had torn after a few uses. It took some time but I got them exchanged for new, better pants from another brand, only paying the difference in price.
2 gennaio 2025
Non scritta su invito
Best shop for floorball equipment
8 gennaio 2025
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Excellent rapport qualité prix
Excellent rapport qualité prix. Service impeccable. Livraison en Belgique en moins d’une semaine. On apprécie le petit cadeau avec la commande.
9 dicembre 2024
Non scritta su invito
Great choice of floorball products
Great choice of floorball products, good quality, very reactive team
19 dicembre 2024
Non scritta su invito
Excellent.
Very good service, quick delivery with tracking and my order was well packed. A very good product at a reasonable price. I would certainly recommend.
13 dicembre 2024
Non scritta su invito
Responsive customer service and great…
Responsive customer service and great pricing. I have been their customer for years and would recommend this store to everyone interested in buying floorball equipment.
3 dicembre 2024
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Serious about floorball
After more than 12 years ordering to efloorball.net, we have always had positive business with the company.
Any time we were able to find some solution whenever à product was sold out.
20 dicembre 2024
Non scritta su invito
Efloorball is Amazing!
Great company, with excellent products and customer service!
15 agosto 2024
Non scritta su invito
Good range of products
Good range of products, quick delivery, made it clear what taxes may be incurred shipping to UK. Will use again
1 giugno 2024
Non scritta su invito
Hurtig levering (6 dage for denne…
Hurtig levering (6 dage for denne ordre).
Pakken var med det korrekte indhold.
Vil bestemt købe derfra igen👍🏼
13 maggio 2024
Non scritta su invito
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