On the motorway and one of their drivers blocked me getting on from the slip road then decided to start swerving as if he was going to bang my car while I had a 1 year old in the back, videod him laug... Leggi di più
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Scopri cosa dicono le persone
Misleading information. Called to ask for price so I was certain and they would tell me anything. Upon arrival (20minutes after they said they’d come) I was informed of separate call out costs on top... Leggi di più
Wife forgot to take keys and we were locked out from our flat on Saturday night out. Thankfully friend recommended Dennis and we managed to get our doors opened in no time. Very friendly and reliable... Leggi di più
Lock broke unexpectedly leaving the house vulnerable. Max arrived that evening to help secure the house, returned the next night to repair the lock with the right parts, and then again the next night... Leggi di più
Dettagli dell'azienda
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Informazioni di contatto
Regno Unito
- edinburghlocksmithservice.co.uk
2,6
Scarso
204 recensioni
Non risultano inviti alla recensione recenti
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Non ha risposto alle recensioni negative ricevute
Come questa azienda usa Trustpilot
Scopri come vengono raccolte, valutate e moderate le loro recensioni e valutazioni.
My Locksmith was excellent
My Locksmith was excellent, gave me good advice and completed the job quickly and efficiently with no mess or fuss. Excellent service. I'd definitely use the company again.
12 dicembre 2017
Non scritta su invito
The chap was ever so efficient and very …
The chap was ever so efficient and very quick in coming out and kept me informed of all work being carried out
13 novembre 2017
Non scritta su invito
Excellent service
Excellent service. Arrived within 30 minutes and replaced faulty lock.
12 novembre 2017
Non scritta su invito
Quick and speedy service
27 ottobre 2017
Non scritta su invito
Efficient service
In time of need and difficulty service was quick, efficient and fair.
24 ottobre 2017
Non scritta su invito
The guy was quick and efficient
The guy was quick and efficient.
23 settembre 2017
Non scritta su invito
Just a great speedy service.
11 settembre 2017
Non scritta su invito
First Class service and within the 30 …
First Class service and within the 30 min range given ..I was back in my flat with no damage in 3mins ..totally great and highly recommend.
10 agosto 2017
Non scritta su invito
Excellent service
Excellent service - attended in the evening even though there was no urgency to replace my broken lock. I would highly recommend this company.
17 luglio 2017
Non scritta su invito
Very good service
9 luglio 2017
Non scritta su invito
Fast
Fast, efficient, and not as pricey as other locksmiths in Edinburgh.
Definitely the best locksmiths in Scotland's capital!
7 giugno 2017
Non scritta su invito
Good service .
Came out within 40 mins of calling .
Replaced locks as requested .
Explained prices and quality of different locks .
Fitted with no fuss and any mess was cleaned up afterwards.
27 gennaio 2017
Non scritta su invito
Locked Out. Not for Long
Couldnt have come any quicker; probably the most polite service one could ask for and crisis overcome in minutes. New security lock fitted ( who knew the existing one was so easy to defeat). Pretty happy
8 dicembre 2016
Non scritta su invito
Great service
The team was very supportive, very kind and extremely patient with me while I was locked out of the house and the flat battery on my phone.
5 novembre 2016
Non scritta su invito
Excellent service
Great service, out within half hour and problem resolved within 10 minutes. Would recommend
10 agosto 2016
Non scritta su invito
Don't rely on them in a emergency
I called this company around 6.15am in the morning as we were locked out of our office. I explained this that I couldn't get my key to work and that the lock wasn't working. I was told that they had a job a 6.50am and then they would come to our office around 7.45am. I stood outside all this time in the cold and at 7.50am Edinburgh Locksmiths called me to advise that they were not coming, I asked why didn't they call me earlier so I could arrange for someone else to come along. Their advise to me was to 'google locksmiths in edinburgh'. Thankfully I called another company who turned up by 8.30am. Never would I recommend such an unreliable company
10 agosto 2016
Non scritta su invito
Risposta di Edinburgh Locksmith Service
We agree that this is an unacceptable situation for our customers. We try our best to make sure we have total coverage of the city. On this morning, a member of our staff who normally is on standby for these situations was unable to reach this customer in time. Our usual locksmith was busy at the 6:50 appointment, which took much longer than anticipated. The breakdown in communication is also unacceptable, the client should have been immediately informed of this change, and this is our standard practice. We hold ourselves to the highest of standards, and the entire incident has been reviewed internally. We hope that this never happens again to one of our customers, and offer our deepest apologies.
Ongoing Service
Writing this review as my lock problem is still ongoing, yet the service from this company is already sterling.
Patio door lock mechanism broke late in the evening while putting the bins out. Door would not lock, and due to a spate of burglaries, decided to phone someone that night.
I was expecting to leave a message and perhaps get someone in first thing in the morning. However Alexander came out within 30 mins (11:30pm)
After working hard to actually remove the problematic lock mechanism. (Sliding doors are a nightmare) He found it to be completely unmarked so as to begin ordering a replacement. Undeterred, he ensured the patio door was completely secured and assured me he would begin to investigate a replacement the next day. I await to hear from him. Which I have no doubt about.
The fee was very reasonable and the service excellent
12 aprile 2016
Non scritta su invito
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