This is the second awning we have bought from this Company and we have had excellent service both times. Installation guys, electrician, customer service and sales have all been very professional. We... Leggi di più
L'azienda ha risposto
Anche se non controlliamo le affermazioni specifiche, trattandosi di opinioni personali, etichettiamo le recensioni come “Verificate” quando riusciamo a confermare che c'è stata un'interazione commerciale effettiva. Leggi di più
Per proteggere l'integrità della piattaforma, ogni recensione presente sul sito, verificata o meno, viene monitorata dai nostri sistemi automatici 24 ore su 24. Questa tecnologia è progettata per individuare e rimuovere i contenuti che non rispettano le nostre regole, come le recensioni non basate su esperienze autentiche Siamo consapevoli che potremmo non riuscire a cogliere proprio tutto, quindi puoi segnalarci qualsiasi cosa pensi che ci sia sfuggita. Leggi di più
This is the second awning we have bought from this Company and we have had excellent service both times. Installation guys, electrician, customer service and sales have all been very professional. We... Leggi di più
L'azienda ha risposto
Superb product, certainly the best on the market,not the cheapest but the quality shines through and worth the cost. We were very impressed with the staff at Eden from the initial sales team and the s... Leggi di più
L'azienda ha risposto
Excellent product. Very robust. Tom & Matt installed the product with speed but also careful. Greatnfinish when they were done. Would definitely recommend this company for a veranda etc as service and... Leggi di più
L'azienda ha risposto
Have now contacted Eden twice, to get a quote for a blind for our verandah we had fitted 2 years ago. I left a message for a call back the first time and spoke to someone the second time who told me... Leggi di più
L'azienda ha risposto
Experienced, family owned business supplying and installing the finest, bespoke, German-engineered verandas, glass rooms and awnings across the UK.
13, Armstrong Mall, GU14 0NR, Farnborough, Regno Unito
Chiedi ai clienti di scrivere una recensione
Questa azienda invita i propri clienti a scrivere recensioni - sia positive che negative
Ha risposto al 100% delle recensioni negative ricevute
Solitamente risponde entro 48 ore
Come questa azienda usa Trustpilot
Scopri come vengono raccolte, valutate e moderate le loro recensioni e valutazioni.
Non pushy sales person that had been there years knew everything about the product. There was a delay in the installation which they sorted immediately and the product is fantastic quality. Have recommended them to 4 friends already!

Risposta di Eden Verandas
The whole process went well from start to finish; The communication was good to arrange mutually convenient dates for the survey, for the delivery and for the fitting. At each step the persons involved kept us informed of their respective arrival times and when they arrived they carried out their task professionally keeping me well informed throughout each step of the process. The installers were very good, worked well, and left the veranda looking great without any mess and all the waste was cleared away.
I am very happy with the result.

Risposta di Eden Verandas
A neat trouble-free installation, done at the promised time, and has been quiet in use and reliable.

Risposta di Eden Verandas
Fast to get an evaluation..... delivered top quality installation within promised time..... everything worked first time.... what more do you want?

Risposta di Eden Verandas
Great service from initial sales visit to installation. Highly recommended

Risposta di Eden Verandas
The German-manufactured product is of high quality and readily adaptable to a range of situations - we presented a difficult project, but the pre-installation surveys were most helpful in finding a solution. Despite inclement weather installation was carried out over three very long days by a cheerful and obliging team, who finished up by floodlight and left the site completely tidy. We did have two problems - a small water leak and a cracked piece of glass - but these were rectified within days. Everyone we encountered from the company seemed genuinely proud of what they offer, and we would recommend them without hesitation.

Risposta di Eden Verandas
Most impressed with the after sales care :-)

Risposta di Eden Verandas
Purchased a full glass room from Eden with a composite deck base. The product is German (Weinor) and well engineered. What let Eden down was poor installation project management and under resourcing. Deliveries arrived with no one to unload because the installers were booked the next day. The lorry the kit arrived on was too big to get into the road so had to go away, despite the surveyor saying it would not be a problem. Lifting equipment that Eden hire to lift the beams didn't arrive during installation, so my builders, who happened to be on site, assisted. The installers are sub contracted, not employed by Eden, and are definitely not given enough time to complete the install so they have to go to other jobs before completion and have to be re-scheduled to come back. In my opinion they should have been allocated twice as much time to complete the works. That given the installers were hard working and courteous doing a nice tidy job. One thing I did not consider was condensation. Now the evenings are cooler, the inside of the glass room is covered in condensation by the morning so it drips from the ceiling throughout the morning wetting the furniture. A double glazed roof would limit or perhaps overcome this. The composite decking is from a company called Havwoods and although I am sure it is long lasting, it stains very easily. A potato crisp dropped on the decking will leave a dark oil mark that cannot be easily removed. Havwoods will sell you a specialist cleaner but you will be forever cleaning marks off. Havwoods technical department state the decking cannot be sealed. So there does not seem to be much you can do about it. Despite these reservations we really like the glass room and use it as often as possible.

Risposta di Eden Verandas
Chiunque può scrivere una recensione su Trustpilot. L'autore di una recensione ha la possibilità di modificarla o cancellarla in qualsiasi momento e, fintantoché il suo account è attivo, la recensione rimane visibile a tutti.
Per salvaguardare la nostra piattaforma, facciamo uso di personale dedicato e di tecnologie intelligenti. Scopri come combattiamo le recensioni false.
Scopri di più su come vengono gestite le recensioni su Trustpilot.
La verifica aiuta a garantire che le recensioni su Trustpilot vengano scritte da persone reali.
Offrire incentivi in cambio di recensioni o chiederle solo a clienti specifici potrebbe distorcere il TrustScore, violando le nostre linee guida.