I was advised consistently contacted advising when the work would be done and Steve and Ken arrived as predicted. Very personable /polite men. They worked hard, no hanging around. Only needed 2 mugs... Leggi di più
Anche se non controlliamo le affermazioni specifiche, trattandosi di opinioni personali, etichettiamo le recensioni come “Verificate” quando riusciamo a confermare che c'è stata un'interazione commerciale effettiva. Leggi di più
Per proteggere l'integrità della piattaforma, ogni recensione presente sul sito, verificata o meno, viene monitorata dai nostri sistemi automatici 24 ore su 24. Questa tecnologia è progettata per individuare e rimuovere i contenuti che non rispettano le nostre regole, come le recensioni non basate su esperienze autentiche Siamo consapevoli che potremmo non riuscire a cogliere proprio tutto, quindi puoi segnalarci qualsiasi cosa pensi che ci sia sfuggita. Leggi di più
Scopri cosa dicono le persone
The installation of new sealed units was good. However, the first installation of the composite door was frankly dreadful. Thankfully it was rectified a week later with a new frame and a competent eng... Leggi di più
Ordered wall coating subject to coating be brush applied to ensure pointing joints well treated. No way fitter said only spray applied took about 10 mins against 4 hours by brush ? Have ordere... Leggi di più
L'azienda ha risposto
The workmen were coming between 11am-2pm. They came at 1pm. They were very organised, I was having a new front door and 6 windows replaced. One was doing the front door, the other two were dealing w... Leggi di più
Dettagli dell'azienda
Scritti dall'azienda
Crafted for Clarity. Built for Efficiency. Styled for Life. At www.EcoHaus.Solutions we design and install double glazing that combines timeless beauty with intelligent engineering. Eco Haus Solutions Ltd (t/a Eco Haus), company no. 16527712, registered office: 66 Paul Street, London EC2A 4NA. Freephone number: 0800 802 1250.
Informazioni di contatto
Regno Unito
- 0800 802 1250
- ecohaus.solutions
3,9
Molto buono
100 recensioni
Chiedi ai clienti di scrivere una recensione
Questa azienda invita i propri clienti a scrivere recensioni - sia positive che negative
Ha risposto al 90% delle recensioni negative ricevute
Solitamente risponde entro 24 ore
Come questa azienda usa Trustpilot
Scopri come vengono raccolte, valutate e moderate le loro recensioni e valutazioni.
Great customer service and fitters, but VERY pushy sales team
We're happy with the work so far and we plan to have the rest done in the near future. The customer service team have been great.
The only problem we're having is with the sales team that know my father has had 3 strokes and keep constantly ringing him to push him for more work to be done. They keep ringing him directly even after his number has been taken off the system. My father isn't supposed to walk on his own so I need to be there if anyone visits. The 1st visit my father fell over whilst getting his cheque book out of a drawer and Paul the sales guy left him lying on the floor while he went in the other room to write the 2 cheques he needed before helping him up. Since then they've booked 3 more visits with my father and not through me (which I cancelled). My father has carer's coming 4 times a day so he needs the work to be done a bit at a time to suit him not all at once to suit sales. UPDATE 15th January...The sales team yet again rang my dad directly and got him to agree to ANOTHER appointment today without my knowledge!!! Just got another 5k out of him🤦🏻♂️
18 novembre 2025
Risposta di Eco Haus Solutions
Dear Mick, we are very concerned to read this, we hope your father is okay and sincerely apologise for any upset caused, we're now investigating and rest assured we will take any necessary action where required. We'll be in touch accordingly.
Best regards,
Eco Haus
www.EcoHaus.Solutions
Window glass replacement.
We had all the glass in the windows of the house replaced.We were told a price that included a government grant and it was very reasonable.The surveyor that came out to measure the windows was very thorough and polite.The time and date we were given for the installation was adhered to and the two lads who turned up to do the job were excellent.They put sheets down in all the rooms upstairs and the stairs so there was minimal mess.The whole job was done in about 4hrs and we are very pleased with the finished product.If you want your windows replacing with A graded glass this is the firm to use.
15 dicembre 2025
Risposta di Eco Haus Solutions
Thank you John for taking the time to share your thoughts on your order, it's great to read how you found the process and you're happy with your new A-grade glass installed by Steve and the team.
All the best,
Eco Haus
www.EcoHaus.Solutions
Installation technicians were very efficient
Installation technicians were very good, well organised and efficient. Did the job to a high standard with the minimum of disruption, cleaned up well on completion and left house as they found it, very pleased. 😀
5 dicembre 2025
Risposta di Eco Haus Solutions
We are really pleased to read your feedback! It's great to know you found our organisation and tidiness very good, our installers James and everyone in the team will be very happy to know this.
Thank you, and all the best,
Eco Haus
www.EcoHaus.Solutions
Come funziona Trustpilot
Chiunque può scrivere una recensione su Trustpilot. L'autore di una recensione ha la possibilità di modificarla o cancellarla in qualsiasi momento e, fintantoché il suo account è attivo, la recensione rimane visibile a tutti.
Le aziende possono raccogliere recensioni tramite inviti automatici. Queste recensioni sono etichettate come verificate perché è ovvio che si basano su esperienze reali.
Scopri di più sui diversi tipi di recensioni.
Per salvaguardare la nostra piattaforma, facciamo uso di personale dedicato e di tecnologie intelligenti. Scopri come combattiamo le recensioni false.
Scopri di più su come vengono gestite le recensioni su Trustpilot.
La verifica aiuta a garantire che le recensioni su Trustpilot vengano scritte da persone reali.
Offrire incentivi in cambio di recensioni o chiederle solo a clienti specifici potrebbe distorcere il TrustScore, violando le nostre linee guida.