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Scopri cosa dicono le persone

Valutata 1 stelle su 5

DO NOT USE THIS COMPANY. Am still trying to sort out problems from when the boiler was installed 2 years ago,2024.The installers were unreliable, left numourous mess and damage to my property, live wi... Leggi di più

Valutata 5 stelle su 5

Brilliant service! Had boiler replacement due to no hot water, engineer went above & beyond not only replacing the boiler but fixing my gas and making sure everything was working properly. Very friend... Leggi di più

Valutata 5 stelle su 5

Team of 3 fitters arrived at 11am and did not leave until they had finished around 6pm. A longer job because changing from 40 year old conventional boiler to a combi... repositioning of flue etc All... Leggi di più

L'azienda ha risposto

Valutata 5 stelle su 5

The whole experience was super quick and amazing! All staff was very polite, Samia constantly guided me throughout the process to help get our new boiler fitted in as quickly as possible. The engineer... Leggi di più

Dettagli dell'azienda

  1. Ditta specializzata in riscaldamento
  2. anche in
  3. Servizi di riscaldamento e boiler

Scritti dall'azienda

People in Great Britain are facing a major threat of financially draining energy bills. Eco Boiler Grant works closely with many UK installers addressing the surrounding issues of Energy Companies for households. Our team helped many acquire free grant boilers, you could be next.


Informazioni di contatto

4,4

Eccellente

TrustScore 4.5 su 5

175 recensioni

5 stelle
4 stelle
3 stelle
2 stelle
1 stella

Non risultano inviti alla recensione recenti

Questa azienda non ha mandato inviti ai suoi clienti di recente, quindi le recensioni potrebbero non essere rappresentative

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Scopri come vengono raccolte, valutate e moderate le loro recensioni e valutazioni.

4,4

Tutte le recensioni

(175)

16 recensioni negli ultimi 12 mesi

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Su Trustpilot, le aziende non possono offrire incentivi o pagare per nascondere le recensioni. Le recensioni sono le opinioni dei singoli utenti e non di Trustpilot. Leggi di più

Valutata 5 stelle su 5

boiler replaced by Dean

We recently had our boiler replaced, and I can’t speak highly enough of the service we received from Dean. From start to finish, he was professional, efficient, and incredibly knowledgeable. He took the time to explain the process clearly, answered all our questions with patience, and ensured everything was completed to the highest standard. Dean worked diligently, made sure we were comfortable with the new system before he left. We’re extremely pleased with the results and would wholeheartedly recommend Dean to anyone needing boiler work. A truly top-notch experience! Thank you

25 luglio 2025
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Risposta di Ecoboilergrants

Thank you Agnes for your valuable feedback and for placing your trust in our service. We're glad to hear that your experience was positive overall.

Valutata 1 stelle su 5

Either this company is a scam or…

Either this company is a scam or somebody is impersonating the, constantly calling me from different numbers saying they had a missed call from me

29 luglio 2025
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Risposta di Ecoboilergrants

Thank you for reaching out Georgina. We’ve checked our system and, unfortunately, we couldn’t find any details matching your name.

We’re sorry for any inconvenience this may have caused. Please feel free to contact us directly on 07700 140205 — we’ll be more than happy to assist you and resolve any concerns you may have.

Valutata 5 stelle su 5

Fantastic job!

Great job all around. The guys that installed the boiler were amazing. The gas check guy was very polite and helpful. Would definitely recommend!

29 luglio 2025
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Risposta di Ecoboilergrants

Thank you for sharing your valuable feedback Nickinunu Dalby. We're glad to hear that your experience was positive overall. If there’s anything we can improve or assist you with further, please don’t hesitate to reach out — we're always here to help.

Valutata 5 stelle su 5

Had a very positive experience

Had a very positive experience, they finished the work in the deadline that was agreed, showed up on time, no damages to the property. The new boiler is fantastic I’m very happy.

Outstanding, would rightly reccomend!

29 luglio 2025
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Risposta di Ecoboilergrants

Thank you Bruna for your valuable feedback and for placing your trust in our service. We're glad to hear that your experience was positive overall. If there’s anything we can improve or assist you with further, please don’t hesitate to reach out — we're always here to help.

Valutata 5 stelle su 5

They did everything good as I was…

They did everything good as I was expecting. Brilliant lads
Engineer was competent
NO ISSUES AT ALL
They finished their job and did some extra work.Very responsible hardworking.
I Really appreciate their Followup visit very next day very pleasant polite young man........

29 luglio 2025
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Risposta di Ecoboilergrants

Thank you for your valuable feedback and for placing your trust in our service. We're glad to hear that your experience was positive overall. If there’s anything we can improve or assist you with further, please don’t hesitate to reach out — we're always here to help.

Valutata 5 stelle su 5

Amazing service and lovely team

Amazing service and lovely team. Boiler engineers were very helpful and friendly. Would 100% recommend!! Done very quickly and very neat and tidy. From start to finish it’s been a very positive experience.

28 luglio 2025
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Risposta di Ecoboilergrants

Thank you for your valuable feedback and for placing your trust in our service. We're glad to hear that your experience was positive overall. If there’s anything we can improve or assist you with further, please don’t hesitate to reach out — we're always here to help.

Valutata 5 stelle su 5

Couldn't be better

Every thing from start to finish was easy and the whole team were thorough and clear to reassure me of the process and installation! They also followed up for our satisfaction a week later, easy.

28 luglio 2025
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Risposta di Ecoboilergrants

Thank you for your valuable feedback and for placing your trust in our service. We're glad to hear that your experience was positive overall. If there’s anything we can improve or assist you with further, please don’t hesitate to reach out — we're always here to help.

Valutata 5 stelle su 5

Government grant boiler

Guys we’re really friendly and talked me through everything they were going to do, kept the work area as tidy as they could (having a boiler fitted in the middle of winter isn’t the cleanest job) we’re really good with the aftercare after we had a couple of hiccups with the new boiler (not there fault it was my old pipes connecting to radiators) but helped where they could

18 dicembre 2024
Non scritta su invito
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Risposta di Ecoboilergrants

Thank you for your valuable feedback and for placing your trust in our service. We're glad to hear that your experience was positive overall. If there’s anything we can improve or assist you with further, please don’t hesitate to reach out — we're always here to help.

Valutata 5 stelle su 5

Arrived on time 12hour shift never…

Arrived on time 12hour shift never took break when finished they tested and explained how to operate system I had a leek in pipe under sink nothing to do with system they traced and replaced faulty pipe

9 gennaio 2025
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Risposta di Ecoboilergrants

Thank you for your valuable feedback and for placing your trust in our service. We're glad to hear that your experience was positive overall. If there’s anything we can improve or assist you with further, please don’t hesitate to reach out. we're always here to help.

Valutata 5 stelle su 5

Great Job done

Great job done, nice people reliable and quick!

18 luglio 2025
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Risposta di Ecoboilergrants

Thank you for your valuable feedback and for placing your trust in our service. We're glad to hear that your experience was positive overall. If there’s anything we can improve or assist you with further, please don’t hesitate to reach out — we're always here to help.

Valutata 5 stelle su 5

Top tier service

Top tier service, eco boiler grant staff helped in every way possible and installation was very quick 👏🏾

8 luglio 2025
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Risposta di Ecoboilergrants

Thank you for your valuable feedback and for placing your trust in our service. We're glad to hear that your experience was positive overall. If there’s anything we can improve or assist you with further, please don’t hesitate to reach out — we're always here to help.

Valutata 5 stelle su 5

Loft insulation guys all done very…

Loft insulation guys all done very professionally and cleaned up . Thank you

12 luglio 2025
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Risposta di Ecoboilergrants

Thank you for your valuable feedback and for placing your trust in our service. We're glad to hear that your experience was positive overall. If there’s anything we can improve or assist you with further, please don’t hesitate to reach out — we're always here to help.

Valutata 5 stelle su 5

Bobby did the installation of the…

Bobby did the installation of the boiler. It was a difficult job in a cottage style house. He did a good job trying to get the pipes through the house.

11 luglio 2024
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Risposta di Ecoboilergrants

Thank you for your valuable feedback and for placing your trust in our service. We're glad to hear that your experience was positive overall. If there’s anything we can improve or assist you with further, please don’t hesitate to reach out — we're always here to help.

Valutata 5 stelle su 5

Swift eco job

All good ,clean work

24 giugno 2025
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Risposta di Ecoboilergrants

Thank you for your valuable feedback and for placing your trust in our service. We're glad to hear that your experience was positive overall. If there’s anything we can improve or assist you with further, please don’t hesitate to reach out — we're always here to help.

Valutata 5 stelle su 5

HEATING ENHINNER WAS 10+ CLEARED UP…

HEATING ENHINNER WAS 10+ CLEARED UP WELL AND WAS VERY PLEASENT AND PROFFESSIONAL LOFT WAS GOOD AND THET WORKED WELL THANK YOU ALL TELEPHONE CALL WAS MADE QUICKLY BY PLEASENT LADY WHO MADE THE JOB UNDERSTANDABLE

28 giugno 2025
Non scritta su invito
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Risposta di Ecoboilergrants

Thank you for your valuable feedback and for placing your trust in our service. We're glad to hear that your experience was positive overall. If there’s anything we can improve or assist you with further, please don’t hesitate to reach out — we're always here to help.

Valutata 5 stelle su 5

They did good job....

They did good job....
Professional and hardworking
Not let any mess during job
The guy on compliance was so nice and gentle
NO LEAKAGE
HOT WATER
EXCELLENT

2 luglio 2025
Non scritta su invito
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Risposta di Ecoboilergrants

Thank you for your valuable feedback and for placing your trust in our service. We're glad to hear that your experience was positive overall. If there’s anything we can improve or assist you with further, please don’t hesitate to reach out — we're always here to help.

Valutata 5 stelle su 5

Very reliable company

Very reliable company . Clean and tidy. Excellent service. Muz very polite and helpful.

2 giugno 2025
Non scritta su invito
Logo di Ecoboilergrants

Risposta di Ecoboilergrants

Thank you for your valuable feedback and for placing your trust in our service. We're glad to hear that your experience was positive overall. If there’s anything we can improve or assist you with further, please don’t hesitate to reach out — we're always here to help.

Valutata 1 stelle su 5

I had a boiler fitted last year by this…

I had a boiler fitted last year by this company. The people who fitted the boiler fitted breeze blocks to the outside of the boiler when it should of been bricked back up with matching brick. They left a water pipe leaking under the bath and the whole ceiling collapsed w week after the installation. Now im getting phone calls from them asking me if they can inspect the work that they fitted. I asked why and they have now told me that the installation wasnt fitted correctley.

1 luglio 2025
Non scritta su invito
Valutata 5 stelle su 5

A pleasure to deal with from start to…

A pleasure to deal with from start to finish. Super efficient, great communication and excellent engineers who did a brilliant job for my elderly mother. Highly recommended.

14 giugno 2025
Non scritta su invito
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Risposta di Ecoboilergrants

Thank you for your valuable feedback and for placing your trust in our service. We're glad to hear that your experience was positive overall. If there’s anything we can improve or assist you with further, please don’t hesitate to reach out — we're always here to help.

Valutata 1 stelle su 5

Extremely Poor Service – Unsafe Installation, No Accountability.

Extremely Poor Service – Unsafe Installation, No Accountability.

I’ve had a very troubling experience with Eco Boiler Grants and feel compelled to warn others.

On Wednesday, a Worcester Bosch engineer came to service my new boiler, that they had fitted, and investigate a persistent screeching noise. He condemned the installation carried out by Eco Boiler Grants, citing the use of incorrect pipe sizes leading to inadequate pressure. He also suspected a gas pipe blockage that should have been addressed during installation. Due to the potential danger, he has now shut off my entire gas supply.

I now have no heating, no hot water, and no way to cook. Despite the urgency, communication with Eco Boiler Grants has been appalling. Phone calls are often unanswered, and emails receive no response.

When I did manage to get through, the call was hard to hear, with constant background noise. The person on the line spoke extremely fast and with such a strong accent that it was nearly impossible to understand. I repeatedly asked her to slow down and repeat herself, but she didn’t.

They promised to send a service engineer on Friday. I took time off work and waited in all afternoon. Eventually, I received a call at 1:30pm—only to be told the engineer couldn’t do the job and might be available sometime next week. Since then, there has been complete silence.

This isn’t the first issue. During the original installation, their communication was poor. They drilled an unnecessary hole in my kitchen worktop, ruining the surface, and replaced my fully functional radiator thermostats with light-sensitive ones that are impossible to control properly. One fell off and won’t stay on. They promised to come back to fix it but never did. They also took away my original thermostats without permission.

I am now left in an unsafe and unliveable situation, with no clear resolution in sight. The workmanship has been shoddy, the customer care is non-existent, and the overall handling of the situation has been completely irresponsible.

Avoid this company at all costs. They are unreliable, hard to communicate with, and show no concern for the well-being or safety of their customers.

6 giugno 2025
Non scritta su invito

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