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ecoblaze Recensioni 599

TrustScore 4.5 su 5

4,4

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Scopri cosa dicono le persone

Valutata 5 stelle su 5

After trial (and lots of error) we discovered Ecoblaze Charcoal Briquettes for our Green Egg. Simply the best clean and odourless briquettes that allow you to cook expensive ingredients without fear o... Leggi di più

L'azienda ha risposto

Valutata 5 stelle su 5

Good overall experience, nice website, great product range and very competitive pricing inc free next day delivery. The only negative was the “delivery” aspect, I ordered at 2:20pm on 22nd and... Leggi di più

L'azienda ha risposto

Valutata 1 stelle su 5

I use the wood pellets I purchased from ecoblaze a week or two ago when they arrived they were packaged as CAT LITTER. I spoke to A customer services representative regarding this and I was assur... Leggi di più

L'azienda ha risposto

Valutata 5 stelle su 5

Content was good as previously, contained in hessian bags further enclosed in cardoard boxes which strained to constrain the bags! It was easier to move the bags, which, although heavier, were better... Leggi di più

L'azienda ha risposto

Dettagli dell'azienda

  1. Fornitore di legna da ardere
  2. Azienda di combustibili solidi

Informazioni su ecoblaze

Scritti dall'azienda

Ecoblaze stands as a champion for natural, sustainable, quality products. We have worked with the same suppliers for many years. This ensures consistent quality and as we grow, our partners grow with us.
We are part of White Horse Energy, the largest online retailer of wood based home fuels in the UK. We have achieved this through a commitment to product quality, backed up by a dedicated and passionate team. If you aren't yet an Ecoblaze customer, you might want to check out what our customers say about us

Informazioni di contatto

4,4

Eccellente

TrustScore 4.5 su 5

599 recensioni

5 stelle
4 stelle
3 stelle
2 stelle
1 stella

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Ha risposto al 83% delle recensioni negative ricevute

Solitamente risponde entro 2 settimane

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Valutata 5 stelle su 5

Ecoblaze Wood Wool Firelighters

We have used these for a long time now and wouldn't use anything else. You only need one or two to get your fire started and they're brilliant.
Delivery was very quick as well.

19 febbraio 2026
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Risposta di ecoblaze

Thank you for your continued support — it really means a lot to us!

We’re so pleased to hear you wouldn’t use anything else and that just one or two does the job for you. That’s exactly what we aim for — simple, effective, and reliable every time.

Great to know delivery was quick as well. We truly appreciate your lovely feedback and look forward to supplying you again soon!

Kind regards,
NH

If you’d like to leave us a Google review, you can do so here:
https://g.page/r/CUNM9QJ07AXkEBM/review

Valutata 5 stelle su 5

They make lighting our wood burner so…

They make lighting our wood burner so easy and quick

25 febbraio 2026
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Risposta di ecoblaze

Hi Pauline,

Thank you for your feedback! We’re delighted to hear that our firelighters are making it easy and quick for you to light your wood burner.

We really appreciate your support and look forward to supplying you again.

Kind regards,
KM

Valutata 5 stelle su 5

So quick from ordering to delivery

So quick from ordering to delivery. I ordered 1 box of 200 ecoblaze firelighters at 13:30 and these were delivered and received just after 10:00 the next day. Excellent process

19 febbraio 2026
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Risposta di ecoblaze

Hi Coulis,

Thank you for your fantastic feedback! We’re delighted to hear how quickly your order of 200 Ecoblaze firelighters arrived — that’s exactly the level of service we aim to provide.

It’s great to know you were pleased with the whole process from ordering through to delivery. We really appreciate your support.

Kind regards,
KM

Valutata 5 stelle su 5

Excellent fire lighters

Excellent fire lighters. Will buy again and would very much recommend

23 febbraio 2026
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Risposta di ecoblaze

Hi Sam,

Thank you for your great feedback! We’re delighted to hear you’re happy with the fire lighters and that you would recommend them.

We really appreciate your support and look forward to your next order.

Kind regards,
KM

Valutata 5 stelle su 5

Box of 200 lighters delivered in a…

Box of 200 lighters delivered in a couple of days. Two lighters very effective, odourless excellent size kept with kindling.

18 febbraio 2026
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Risposta di ecoblaze

Hi David,

Thank you for your feedback! We’re pleased to hear your box of 200 lighters arrived quickly and that you’re finding them effective, odourless, and a great size to keep with your kindling.

We really appreciate your support and look forward to supplying you again.

Kind regards,
KM

Valutata 5 stelle su 5

It does exactly what it says on the tin

Delivery was prompt and the product did a superb job of renovating my stove which had some rust after a chimney leak. A light sand and three applications and it is as good as new. The cream is easy to apply and there is no danger of damage to surrounding areas or runs as with a spray. I highly recommend it.

18 febbraio 2026
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Risposta di ecoblaze

Hi Neil,

Thank you for your fantastic feedback! We’re delighted to hear that the product worked so well in renovating your stove and that you found it easy to apply. It’s great to know the finish turned out as good as new and that you appreciated the control compared to using a spray.

We really value your recommendation and your support.

Kind regards,
KM

Valutata 5 stelle su 5

Great firelighters.

Good price and delivered on time.

17 febbraio 2026
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Risposta di ecoblaze

Hi Janet,

Thank you for your feedback! We’re pleased to hear that you were happy with the price and that your delivery arrived on time.

We really appreciate your support.

Kind regards,
KM

Valutata 5 stelle su 5

Ecoblaze are tops.

Great company as they always deliver. Great prices and speedy delivery. I highly recommend Ecoblaze.

22 febbraio 2026
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Risposta di ecoblaze

Hi Roger,

Thank you for your fantastic feedback! We’re delighted to hear that you’re happy with our prices, speedy delivery, and consistent service.

Your recommendation really means a lot to us — thank you for your continued support of Ecoblaze.

Kind regards,
KM

Valutata 5 stelle su 5

Good product and good delivery

Good product and good delivery

21 febbraio 2026
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Risposta di ecoblaze

Thank you for the five-star review!

We’re so glad to hear that you’re happy with both the quality of your fuel and the delivery service. We look forward to helping you keep the fire burning in the future! Kamva - CS Team

Valutata 5 stelle su 5

Good product and nice sized as we have…

Good product and nice sized as we have had some previously from other companies which were rather small and therefore we ended up having to use 2 at a time.

Quick delivery although not 1-2 days as Evri is used which is very hit and miss in our area. Not the fault of Ecoblaze..

16 febbraio 2026
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Risposta di ecoblaze

Gemini said
Thank you for the detailed feedback!

We are delighted to hear that you’re finding the logs to be a much better size than what you’ve received elsewhere—getting that "single-log burn" right is key to making the fuel last.

Regarding the delivery, we appreciate your patience and your understanding that the local courier schedule can vary. We're glad they got to you relatively quickly regardless! We’ll keep your comments about the 1-2 day window in mind as we monitor our shipping partners.

Thanks for choosing Ecoblaze! Kamva - CS Team

Valutata 5 stelle su 5

A quality product

A quality product, I have tried other options (a bit cheaper) but not the consistent quality,

20 febbraio 2026
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Risposta di ecoblaze

Thank you for the fantastic review!

We really appreciate you highlighting the consistency of our fuel. While it’s often tempting to try the cheaper alternatives, we take a lot of pride in ensuring our quality never wavers so you get a reliable burn every time. It’s great to know that the difference is noticeable!

Thanks for choosing us and for the support. Kamva - CS Team

Valutata 5 stelle su 5

Excellent products at great prices.

Excellent products at great prices.
I was however disappointed to see my latest order being shipped with the worlds worse courier (Evri).
I know delivery is free and that’s great but I’d rather pay for delivery and have it delivered by a decent courier.
Probably won’t order again.

16 febbraio 2026
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Risposta di ecoblaze

Thank you for your honest feedback. We're glad you enjoyed the product and prices, but we are truly sorry to hear that the choice of courier has discouraged you from shopping with us again.

We know how much a delivery experience can make or break an order, especially in areas where certain couriers are less reliable. We use various partners to keep our delivery free, but we take your comments about wanting a premium shipping option seriously.

I’ll be passing your feedback directly to our logistics team as we are constantly reviewing our courier performance. We’d love the chance to win you back in the future. Kamva - CS Team

Valutata 1 stelle su 5

Great product Poor service

Using Evri in The Borders means we are highly unlikely to receive our orders the next day as promised. If at all often.
When the boxes were late I tried to contact you but your email bounced back and your phone lines were constantly engaged

16 febbraio 2026
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Risposta di ecoblaze

Thank you so much for reaching out!

We really appreciate your feedback. We will have our technical team look into the issue you experienced with the emails.

We are very sorry to hear about the delays. We will escalate the matter and have out Customer Service Team look into this. Kamva - CS Team

Valutata 5 stelle su 5

Fast & free delivery-discounted product

Made the order via the Facebook webpage as the product was on offer (50% cheaper than I usually pay). Ordered at the weekend, product arrived on the following Tuesday. Great comms throughout with fast and free delivery 👍

15 febbraio 2026
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Risposta di ecoblaze

Thank you for the fantastic 5-star review!

We’re so glad you were able to snap up that deal on Facebook—50% off is a win in anyone’s book! It’s great to hear that the communications kept you in the loop and that the delivery arrived so quickly after the weekend.

We appreciate the support and look forward to seeing you for your next order! Kamva - CS Team

Valutata 5 stelle su 5

Quick response.

15 febbraio 2026
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Risposta di ecoblaze

Short and sweet—we love to see it!

Thank you for the review. We aim to keep our support as efficient as possible, so it’s great to know you appreciated the quick turnaround. Kamva - CS Team

Valutata 5 stelle su 5

Great value for money and these are…

Great value for money and these are great firefighters.

15 febbraio 2026
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Risposta di ecoblaze

Hi Janet,

Thank you for your feedback! We’re delighted to hear that you find our firelighters great value for money and effective for lighting fires.

We really appreciate your support and look forward to supplying you again soon.

Kind regards,
KM

Valutata 5 stelle su 5

Fantastic product and delivery was…

Fantastic product and delivery was ahead of schedule. Well done, Ecoblaze. Top service 🌟🌟🌟🌟🌟

20 febbraio 2026
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Risposta di ecoblaze

Hi Mark,

Thank you for your fantastic feedback! We’re delighted to hear that you’re happy with the product and that delivery arrived ahead of schedule.

We really appreciate your support and the 5-star rating — it means a lot to us!

Kind regards,
KM

Valutata 5 stelle su 5

Great delivery service

15 febbraio 2026
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Risposta di ecoblaze

Hi Craig,

Thank you for your feedback! We’re glad to hear you were happy with our delivery service.

We really appreciate your support and look forward to supplying you again soon.

Kind regards,
KM

Valutata 5 stelle su 5

Essentially fires

Couldn’t manage my firebox without Ecoblaze, be it starting my fire or boosting the embers

8 febbraio 2026
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Risposta di ecoblaze

Hi Carol,

Thank you for your wonderful feedback! We’re thrilled to hear that Ecoblaze firelighters make managing your firebox so much easier, whether starting a fire or boosting the embers.

We really appreciate your support and look forward to supplying you again soon.

Kind regards,
KM

Valutata 5 stelle su 5

Excellent products across the range

Excellent products across the range. Speedy delivery. Easy web site

19 febbraio 2026
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Risposta di ecoblaze

Thank you for your feedback! We’re delighted to hear that you’re happy with our products, enjoyed speedy delivery, and found our website easy to use.

We really appreciate your support and look forward to supplying you again soon.

Kind regards,
KM

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